St Andrew's Towers

Pros

• The neighborhood was nice and quiet.
• The building has nice porches and affordable senior housing.
• The place is clean.
• The entry is secured.
• The banquet hall hosted a great time.
• The management gives people a chance.
• It is a nice place to meet other senior citizens.

Cons

• The building is infested with bed bugs and roaches.
• Mice and rats are present in the building.
• There is no custodian, and garbage remains in the compact room for days.
• Elevators are dirty, nasty, and smell bad.
• Office managers cannot calculate rent or rent increases and avoid addressing tenant problems.
• There are no security officers on duty around the clock.
• The property is COVID hazardous.
• Management won't warn tenants about bed bugs until after the lease is signed.

Review

The collection of experiences shared by residents paints a consistently troubling picture of conditions at St. Andrews Towers, with occasional nods to a comparison that Rockefeller Tower Apartments feels notably more comfortable by contrast. While one line suggests Rockefeller is a "penthouse" by comparison, the majority of voices here describe a building that struggles with cleanliness, upkeep, and safety, and that this problem compounds over time for long-term tenants. The tone across the remarks shifts from mixed impressions to persistent complaints about infestation and neglect.

A dominant thread in these accounts is a pronounced pest problem. Multiple reviewers describe bed bugs and roaches as a constant nuisance, with some claiming the pests are pervasive enough to be felt while lying in bed. The sentiment ranges from "roaches and bed bugs" to assertions that "bed bugs infest the place," and even to statements that pest pressures escalate as residents stay longer. One person directly links cleanliness and pest control to the ease with which pests can move around the living spaces, implying that cleaner living requires more proactive extermination - something they feel is lacking.

Cleanliness and upkeep, or the lack thereof, emerges as another major concern. Several reviews note garbage that lingers for days in a compact room, signaling systemic maintenance delays or gaps. The elevators are repeatedly described as dirty, smelly, and frequently out of service, which compounds everyday life frustrations and access issues. A sense of neglect is reinforced by mentions of a missing or insufficient custodian, creating an impression that basic housekeeping and facility maintenance are not a priority for the management and staff.

Management and security issues surface as a recurrent theme alongside the physical shortcomings. Reviewers complain that office managers cannot calculate rent or manage rent increases, and some describe a reluctance or failure to address disruptive tenants. The absence of round-the-clock security officers is cited, contributing to a broader sense of vulnerability. There are concrete accusations that management would not warn new residents about serious problems like bed bugs until after leases are signed, leaving tenants to discover issues only after they move in.

Despite the grim picture in many posts, there are a few notes that hint at redeeming features. Some reviewers mention a quiet neighborhood and accessible location with nearby amenities, and a couple of comments praise secure entry and the presence of a banquet hall. One post even mentions "nice porches" and "affordable housing for seniors," suggesting that, for some residents, the location and certain amenities have value. These positive points, however, are often tempered by the heavier, ongoing complaints about pests, odors, and inconsistent upkeep.

Personal experience colors the narrative with a sense of urgency and frustration. One commenter emphasizes feeling the pests personally and contends that the situation would be manageable if extermination were more effective or routine. Another person describes the place as their current residence with a tone of resignation, explaining that as a child they're unable to do anything about the situation and simply wish there were a reliable extermination solution. The recurring message is that infestations aren't just inconvenient - they actively shape daily life and long-term decisions about staying.

Taken together, the reviews suggest a complex, troubling reality for residents of St. Andrews Towers (and in some references, a contrast with Rockefeller Tower Apartments). The pest problems, cleanliness issues, service gaps, and management concerns create a cycle that becomes more aggravating the longer tenants stay. For prospective renters, the pattern raises serious questions about maintenance responsiveness, pest control, and overall habitability over time. For those already living there, the sentiment leans toward desiring substantial improvements or alternatives, especially for anyone hoping to stay beyond a brief temporary arrangement.

This part of Cleveland, Ohio offers a convenient and well-connected location with various amenities for seniors. There are multiple pharmacies within a few miles radius, making it easy to access medications and health supplies. Additionally, there is a diverse selection of restaurants offering different cuisines for dining out options. The area is also home to reputable healthcare facilities including hospitals and physicians' offices, providing quality medical care nearby. Transportation options are readily available with a Greyhound station and an airport close by. For leisure activities, there are cafes for socializing and parks for outdoor relaxation. Places of worship are also within reasonable distance for spiritual needs. Overall, this neighborhood provides a mix of essential services and recreational opportunities suitable for senior living.

Pharmacies

• CVS Pharmacy (1.5 miles)
• Rite Aid (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Rite Aid (2.5 miles)
• Cleveland Clinic - Stephanie Tubbs Jones Health Center (3.6 miles)
• Marc's Stores (3.9 miles)
• CVS Pharmacy (4 miles)

Restaurants

• McDonald's (1.6 miles)
• Burger King (1.7 miles)
• Masthead Brewing Co. (1.9 miles)
• Yours Truly Restaurant (2 miles)
• Winking Lizard Tavern (2.1 miles)
• Clevelander Bar & Grill (2.1 miles)
• Nuevo Modern Mexican & Tequila Bar (2.2 miles)

Physicians

• Cleveland Clinic - Mellen Center (1.7 miles)
• Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (1.8 miles)
• Cleveland Clinic - Cole Eye Institute (2.2 miles)
• Cleveland Clinic - Taussig Cancer Center (2.2 miles)
• Cleveland Clinic Severance Medical Arts (5.5 miles)
• Senders Pediatrics (7 miles)
• University Suburban Health Center (7 miles)

Transportation

• Greyhound Station (1.8 miles)
• Cleveland Burke Lakefront Airport (1.9 miles)

Hospitals

• St Vincent Charity Medical Center (1.8 miles)
• Louis Stokes Cleveland VA Medical Center (2.1 miles)
• Cleveland Clinic - W.O. Walker Center (2.3 miles)
• Cleveland Clinic Children's Hospital Rehabilitation Center (3.4 miles)
• Cleveland Clinic - Lutheran Hospital (3.5 miles)
• Trauma ICU (4.5 miles)

Cafes

• Starbucks (1.9 miles)
• Lekko Coffee (3.4 miles)
• Rising Star Coffee Roasters (3.5 miles)
• Starbucks (4.4 miles)
• Starbucks (4.5 miles)
• Ready Set Roasters (4.8 miles)
• Starbucks (6.1 miles)

Parks

• Willard Park (2.2 miles)
• Voinovich Bicentennial Park (2.3 miles)
• The Cleveland Mall (2.3 miles)
• Wendy Moore Memorial Park (3.5 miles)
• Coventry PEACE Park (3.9 miles)
• Edgewater Park (4.2 miles)
• Primate Playground (6 miles)

Places of Worship

• St. Rocco's Church (4.4 miles)
• St Ignatius of Antioch Church (6.4 miles)
• South Euclid United Church of Christ (6.6 miles)