Cityview Healthcare And Rehabilitation

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  • Interior

    An indoor gym area featuring an exercise bike on a wooden floor.
  • Outdoors

    Signage for CityView Healthcare & Rehab.
  • Decor

    A cozy restaurant interior featuring modern lighting, elegant wall art, and neatly arranged dining tables.
  • Building

    A view of a medical center surrounded by snow in winter.
  • Bedroom

    A cozy, well-decorated room featuring a hospital bed with pillows and surrounding furniture.
  • Outdoor

    Sign for Cityview Healthcare & Rehab facility.

Cityview Healthcare And Rehabilitation

6606 Carnegie Avenue, Cleveland, OH 44103

For more information about senior living options: (844) 490-3973

3.8 from 60 reviews
5 stars
38
4 stars
2
3 stars
4
2 stars
2
1 stars
14

Skilled Nursing Facility

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    Overall Review of Cityview Healthcare And Rehabilitation

    Pros

    • pro Cityview does a great job with behavioral health, and its partnership with Alliant and Viaquest has worked wonders for many residents.
    • pro Cityview provides excellent therapy and rehabilitation services.
    • pro The staff at Cityview focuses on providing activities and services to meet the needs of the residents.
    • pro There is a lot of longevity with the staff at Cityview.
    • pro The residents are treated like family at Cityview.
    • pro Cityview is a very nice establishment with professional staff.
    • pro The new leadership has brought positive changes and is heading in the right direction.
    • pro Cityview has a phenomenal management team that is engaged with floor staff and dedicated to what they do.
    • pro Cityview has a lot of heart and everyone is friendly no matter the department.
    • pro The staff at Cityview are kind and caring.
    • pro Staff and management were very helpful with questions during COVID-19 and provided frequent updates and great support.
    • pro Cityview is a great place for some people, with great physical rehabilitation and caring staff.

    Cons

    • pro The facility should be shut down due to dirtiness and code violations.
    • pro It looks dirty from the outside and needs to be brought up to code.
    • pro Residents on the fourth floor were left in bedbug-infested conditions.
    • pro The administration ignores complaints from families.
    • pro The place is dangerous and should be shut down immediately.
    • pro The administrator is rude and uncaring; the building is dirty; it's considered the worst nursing home in Cleveland.
    • pro The building is very old and in need of renovation; nurse stations look terrible.
    • pro Care is hampered by a lack of supplies and staffing.
    • pro The food quality is poor; meals are not good.
    • pro The staff and administration are horrible; the facility should be shut down.
    • pro The facility is filthy and has bugs/roaches, making living conditions unacceptable.
    • pro The phone system is trash and communication with families is frequently cut off; don't send loved ones here.
    • pro The front desk is rarely staffed, leaving residents without help.
    • pro Management is unorganized; some allegations claim staff pocket patients' money and misused services.
    • pro The meals are horrible and the workers are lazy; the place is unorganized.

    Review

    Across the spectrum, CityView elicits extremely strong reactions from residents, families, and staff. A sizable portion of the feedback reads like urgent warnings: the building is dirty, unsafe, and poorly managed; patients have suffered from pests, neglect, and under-resourced care; and several reviewers explicitly call for the facility to be shut down. The most pointed criticisms describe an environment that is not just unappealing but dangerous, with bedbugs on floor 4, bugs and roaches in living spaces, and a medical staff that some feel ignored urgent health concerns. One account even emphasizes that a loved one couldn't be moved out fast enough and that the place "needs to be shut down immediately." There are repeated references to a lack of responsiveness from administrators and to complaints that were "ignored" after being raised by families.

    Within these highly negative experiences, administration and leadership come in for particular scrutiny. Some reviews paint a picture of rude, uncaring administrators and a front desk that's either absent or difficult to reach. There are anecdotes of misdirected calls, a troublesome phone system, and a sense that higher authorities are hard to contact. Several exasperated families describe being passed around or given the runaround, with accusations that funds or services are misused. Yet not all governance feedback is uniform; a different cluster of reviews praises "a phenomenal management team" and leadership that is actively engaged with staff on the floor. In these more favorable accounts, the new leadership is credited with bringing structure, better communication, and visible commitment to patient care.

    Care quality presents a similar dichotomy. On one side, the facility is criticized for staffing shortages, heavy med passes on certain floors, and care that can feel disorganized or inconsistent. Some reviewers mention the difficulties of delivering care with insufficient supplies and staffing, and they describe the care environment as difficult or unreliable. On the other side, many accounts highlight the dedication and warmth of individual caregivers, nurses, aides, and other staff. Several reviewers call the staff "the bright spot," "great," or "loving and kind," noting that residents are treated like family and that there are caring, respectful moments that make a tangible difference in daily life. A recurring compliment is that the staff are friendly, compassionate, and patient, even as some indicate that certain roles (like housekeeping) are understaffed or overworked.

    The CityView experience is also split when it comes to the facility's behavioral health and rehabilitation services. Some reviews are highly positive about CityView's capacity in behavioral health, praising partnerships with Alliant and Viaquest and describing CityView as a valuable community resource that has "worked wonders" for residents. In terms of physical rehabilitation, there are grateful testimonials from people who feel the rehab services are a strong point and that the facility is a good place for recovery. Still, others caveat that "not all" residents benefit equally, and a few point to that same rehab focus as part of a larger tension between the facility's strengths and its reported weaknesses in general care.

    The physical condition of the building and the overall environment also fuels mixed feelings. Several reviews call the building old and in need of renovation, with requests for new paint, updated nurse stations, and better overall upkeep. Conversely, some visitors describe CityView as a "great facility" or a "diamond in the rough," emphasizing the positive impact of supportive staff and the sense of community within the facility. A number of comments acknowledge the old infrastructure but frame improvements - whether through leadership changes or improved team dynamics - as signs that CityView is moving in a better direction.

    Overall, the responses to CityView reflect a facility with highly polarized experiences. There are loud, repeated warnings about cleanliness, safety, and administrative responsiveness that suggest serious red flags for prospective families to consider. At the same time, there is a substantial and persuasive counter-narrative celebrating compassionate staff, dedicated caregivers, and meaningful progress under new leadership. For anyone evaluating CityView, these reviews underscore the importance of personal visits, direct conversations with frontline staff, and up-to-date information about current conditions, staffing levels, and management practices. The facility's potential for strong rehab and behavioral health outcomes sits alongside concerns about upkeep, governance, and consistent quality of care, making a careful, case-by-case assessment essential.

    Features

    Housing

    • 150 resident community capacity 150 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Cleveland-Hopkins International (12 miles away) Cleveland-Hopkins International (12 miles away)
    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Cityview Healthcare And Rehabilitation is a premier assisted living community located in Cleveland, OH. With a wide range of amenities and care services, this community provides everything needed for seniors to live a comfortable and fulfilling life.

    The community offers various amenities to cater to the needs and preferences of its residents. A beauty salon is available for those who want to pamper themselves, while cable or satellite TV ensures entertainment options are readily accessible. Community operated transportation makes it convenient for residents to go on outings or run errands. For those who want to stay connected, there is a computer center with Wi-Fi/high-speed internet.

    Dining at Cityview Healthcare And Rehabilitation is a delightful experience, with restaurant-style dining and special attention given to dietary restrictions. The kitchenette in each apartment allows residents the option of preparing their own meals if desired. Additionally, housekeeping services ensure that living spaces are well-maintained.

    To promote physical well-being, there is a fitness room where residents can engage in exercise programs tailored to their abilities. Outdoor spaces and gardens provide opportunities for leisurely strolls or enjoying nature. For mental stimulation, there is a gaming room and small library where residents can indulge in various recreational activities.

    The care services provided at Cityview Healthcare And Rehabilitation are comprehensive and personalized. With 24-hour call systems and supervision, residents can feel secure knowing assistance is always available when needed. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly.

    The community also places importance on mental wellness by offering a mental wellness program. Special dietary restrictions are accommodated to ensure individualized nutrition plans. Transportation arrangements make it convenient for residents to attend doctor's appointments or other outings.

    Cityview Healthcare And Rehabilitation goes beyond just providing basic care; it aims to enrich the lives of its residents through engaging activities. Concierge services cater to personal requests while planned day trips offer opportunities for exploration. Residents are encouraged to take part in resident-run activities and scheduled daily activities to foster a sense of community.

    Furthermore, the community is conveniently located near various amenities in the area. There are multiple cafes, parks, pharmacies, physicians, restaurants, and hospitals nearby. This ensures that residents have easy access to essential services and entertainment options.

    Overall, Cityview Healthcare And Rehabilitation is an exceptional assisted living community that offers a wide array of amenities and care services. With its commitment to providing a comfortable and enriching environment, seniors can enjoy their golden years with peace of mind.

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.6 miles)
    • Rite Aid (1.4 miles)
    • CVS Pharmacy (2.4 miles)
    • Rite Aid (3 miles)
    • CVS Pharmacy (3 miles)
    • Marc's Stores (3.4 miles)
    • Cleveland Clinic - Stephanie Tubbs Jones Health Center (3.5 miles)

    Restaurants

    • McDonald's (0.7 miles)
    • Burger King (0.9 miles)
    • Yours Truly Restaurant (2.1 miles)
    • Masthead Brewing Co. (2.2 miles)
    • Clevelander Bar & Grill (2.2 miles)
    • Barrio (2.4 miles)
    • Harry Buffalo (2.4 miles)

    Physicians

    • Cleveland Clinic - Mellen Center (1 miles)
    • Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (1 miles)
    • Cleveland Clinic - Taussig Cancer Center (1.4 miles)
    • Cleveland Clinic - Cole Eye Institute (1.4 miles)
    • Cleveland Clinic Severance Medical Arts (5.1 miles)
    • Senders Pediatrics (6.4 miles)
    • University Suburban Health Center (6.6 miles)

    Hospitals

    • Cleveland Clinic - W.O. Walker Center (1.5 miles)
    • St Vincent Charity Medical Center (1.5 miles)
    • Louis Stokes Cleveland VA Medical Center (1.8 miles)
    • Cleveland Clinic Children's Hospital Rehabilitation Center (2.3 miles)
    • Cleveland Clinic - Lutheran Hospital (3.4 miles)
    • Trauma ICU (3.9 miles)

    Cafes

    • Starbucks (2 miles)
    • Lekko Coffee (3.4 miles)
    • Rising Star Coffee Roasters (3.5 miles)
    • Starbucks (3.8 miles)
    • Starbucks (3.8 miles)
    • Ready Set Roasters (4.9 miles)
    • Starbucks (5.5 miles)

    Transportation

    • Greyhound Station (2 miles)
    • Cleveland Burke Lakefront Airport (2.5 miles)

    Parks

    • Willard Park (2.5 miles)
    • The Cleveland Mall (2.6 miles)
    • Voinovich Bicentennial Park (2.8 miles)
    • Coventry PEACE Park (3.4 miles)
    • Wendy Moore Memorial Park (3.8 miles)
    • Edgewater Park (4.4 miles)
    • Primate Playground (5.5 miles)

    Places of Worship

    • St. Rocco's Church (4 miles)
    • St Ignatius of Antioch Church (6.3 miles)
    • South Euclid United Church of Christ (6.4 miles)

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