Cityview Healthcare And Rehabilitation
Save6606 Carnegie Avenue, Cleveland, OH 44103
For more information about senior living options: (844) 490-3973
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Across the spectrum, CityView elicits extremely strong reactions from residents, families, and staff. A sizable portion of the feedback reads like urgent warnings: the building is dirty, unsafe, and poorly managed; patients have suffered from pests, neglect, and under-resourced care; and several reviewers explicitly call for the facility to be shut down. The most pointed criticisms describe an environment that is not just unappealing but dangerous, with bedbugs on floor 4, bugs and roaches in living spaces, and a medical staff that some feel ignored urgent health concerns. One account even emphasizes that a loved one couldn't be moved out fast enough and that the place "needs to be shut down immediately." There are repeated references to a lack of responsiveness from administrators and to complaints that were "ignored" after being raised by families.
Within these highly negative experiences, administration and leadership come in for particular scrutiny. Some reviews paint a picture of rude, uncaring administrators and a front desk that's either absent or difficult to reach. There are anecdotes of misdirected calls, a troublesome phone system, and a sense that higher authorities are hard to contact. Several exasperated families describe being passed around or given the runaround, with accusations that funds or services are misused. Yet not all governance feedback is uniform; a different cluster of reviews praises "a phenomenal management team" and leadership that is actively engaged with staff on the floor. In these more favorable accounts, the new leadership is credited with bringing structure, better communication, and visible commitment to patient care.
Care quality presents a similar dichotomy. On one side, the facility is criticized for staffing shortages, heavy med passes on certain floors, and care that can feel disorganized or inconsistent. Some reviewers mention the difficulties of delivering care with insufficient supplies and staffing, and they describe the care environment as difficult or unreliable. On the other side, many accounts highlight the dedication and warmth of individual caregivers, nurses, aides, and other staff. Several reviewers call the staff "the bright spot," "great," or "loving and kind," noting that residents are treated like family and that there are caring, respectful moments that make a tangible difference in daily life. A recurring compliment is that the staff are friendly, compassionate, and patient, even as some indicate that certain roles (like housekeeping) are understaffed or overworked.
The CityView experience is also split when it comes to the facility's behavioral health and rehabilitation services. Some reviews are highly positive about CityView's capacity in behavioral health, praising partnerships with Alliant and Viaquest and describing CityView as a valuable community resource that has "worked wonders" for residents. In terms of physical rehabilitation, there are grateful testimonials from people who feel the rehab services are a strong point and that the facility is a good place for recovery. Still, others caveat that "not all" residents benefit equally, and a few point to that same rehab focus as part of a larger tension between the facility's strengths and its reported weaknesses in general care.
The physical condition of the building and the overall environment also fuels mixed feelings. Several reviews call the building old and in need of renovation, with requests for new paint, updated nurse stations, and better overall upkeep. Conversely, some visitors describe CityView as a "great facility" or a "diamond in the rough," emphasizing the positive impact of supportive staff and the sense of community within the facility. A number of comments acknowledge the old infrastructure but frame improvements - whether through leadership changes or improved team dynamics - as signs that CityView is moving in a better direction.
Overall, the responses to CityView reflect a facility with highly polarized experiences. There are loud, repeated warnings about cleanliness, safety, and administrative responsiveness that suggest serious red flags for prospective families to consider. At the same time, there is a substantial and persuasive counter-narrative celebrating compassionate staff, dedicated caregivers, and meaningful progress under new leadership. For anyone evaluating CityView, these reviews underscore the importance of personal visits, direct conversations with frontline staff, and up-to-date information about current conditions, staffing levels, and management practices. The facility's potential for strong rehab and behavioral health outcomes sits alongside concerns about upkeep, governance, and consistent quality of care, making a careful, case-by-case assessment essential.
Cityview Healthcare And Rehabilitation is a premier assisted living community located in Cleveland, OH. With a wide range of amenities and care services, this community provides everything needed for seniors to live a comfortable and fulfilling life.
The community offers various amenities to cater to the needs and preferences of its residents. A beauty salon is available for those who want to pamper themselves, while cable or satellite TV ensures entertainment options are readily accessible. Community operated transportation makes it convenient for residents to go on outings or run errands. For those who want to stay connected, there is a computer center with Wi-Fi/high-speed internet.
Dining at Cityview Healthcare And Rehabilitation is a delightful experience, with restaurant-style dining and special attention given to dietary restrictions. The kitchenette in each apartment allows residents the option of preparing their own meals if desired. Additionally, housekeeping services ensure that living spaces are well-maintained.
To promote physical well-being, there is a fitness room where residents can engage in exercise programs tailored to their abilities. Outdoor spaces and gardens provide opportunities for leisurely strolls or enjoying nature. For mental stimulation, there is a gaming room and small library where residents can indulge in various recreational activities.
The care services provided at Cityview Healthcare And Rehabilitation are comprehensive and personalized. With 24-hour call systems and supervision, residents can feel secure knowing assistance is always available when needed. Trained staff assist with activities of daily living such as bathing, dressing, and transfers. Medication management ensures that medications are taken correctly.
The community also places importance on mental wellness by offering a mental wellness program. Special dietary restrictions are accommodated to ensure individualized nutrition plans. Transportation arrangements make it convenient for residents to attend doctor's appointments or other outings.
Cityview Healthcare And Rehabilitation goes beyond just providing basic care; it aims to enrich the lives of its residents through engaging activities. Concierge services cater to personal requests while planned day trips offer opportunities for exploration. Residents are encouraged to take part in resident-run activities and scheduled daily activities to foster a sense of community.
Furthermore, the community is conveniently located near various amenities in the area. There are multiple cafes, parks, pharmacies, physicians, restaurants, and hospitals nearby. This ensures that residents have easy access to essential services and entertainment options.
Overall, Cityview Healthcare And Rehabilitation is an exceptional assisted living community that offers a wide array of amenities and care services. With its commitment to providing a comfortable and enriching environment, seniors can enjoy their golden years with peace of mind.
Cityview Healthcare And Rehabilitation is located at 6606 Carnegie Avenue, Cleveland, OH 44103 in Cuyahoga County, Ohio
Cityview Healthcare And Rehabilitation on seniors.fyi includes 6 photos including images showing interior, decor, healthcare, outdoor, building, exercise equipment, dining, artwork, and more.
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