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3.9 from 72 reviews
5 stars
49
4 stars
2
3 stars
4
2 stars
2
1 stars
15
Overall Review of Cityview Healthcare And Rehabilitation
common14 reviews mention this
Caring staff and engaged management
Residents and families consistently describe staff as kind and attentive.
Many reviewers praise the staff for being caring, respectful, and focused on residentsā needs. Several describe management as responsive and engaged with day-to-day care, including during difficult periods. A few reviews add nuance, saying some staff were inconsistent, but overall they still point to caring interactions.
caveat4 reviews mention this
Communication can be hard
Multiple reviewers report difficulty getting through by phone or reaching residents.
Some families describe problems with the phone system, including disconnected calls, no answers, or being routed in ways that delay communication. One reviewer also mentions that the facility would not turn on a cell phone for a resident, even when they were trying to reach them. Taken together, the feedback suggests inconsistent responsiveness for calls and follow-through.
caveat5 reviews mention this
Cleanliness issues and bugs
Several reviews raise serious concerns about cleanliness and pests.
Some reviewers describe the building as dirty from the outside and unpleasant inside, including strong negative comments about odor and overall condition. A few specifically mention pests such as bedbugs, roaches, and bugs. There are also complaints that administrators did not address these problems after reports were made.
differentiator4 reviews mention this
Behavioral health and rehab support
Reviews frequently mention behavioral health support and rehabilitation services.
Some families highlight behavioral health as an area where the community adds value, pointing to staff involvement and partnerships they felt made a difference. Others describe rehabilitation and therapy as a key part of the experience, including that residents received help and activities aligned with their needs. There are also negative comments about care on a psychiatric unit, so experiences can vary by case.
common4 reviews mention this
Food quality shows mixed feedback
Food quality is a mixed point across reviews, with some improvements noted.
A few reviewers say the food is good or improving, and they express satisfaction with meals during their loved oneās stay. At the same time, other comments describe meals as unappealing, including statements that meals were horrible and that food did not look appetizing. Overall, dining experiences appear inconsistent between residents and floors.
caveat2 reviews mention this
Building condition needs updating
Some reviewers say the facility needs renovation or upgrades.
One reviewer describes the building as very old and needing renovation, including upgrades and paint, and also points to concerns around nurse stations. Another mentions the exterior looking dirty and calls for the facility to be brought up to code. These comments focus more on physical condition than on specific care practices.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
150 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Cleveland-Hopkins International (12 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Pharmacies
CVS Pharmacy (0.6 miles)
Rite Aid (1.4 miles)
CVS Pharmacy (2.4 miles)
Rite Aid (3 miles)
CVS Pharmacy (3 miles)
Marc's Stores (3.4 miles)
Cleveland Clinic - Stephanie Tubbs Jones Health Center (3.5 miles)
Restaurants
McDonald's (0.7 miles)
Burger King (0.9 miles)
Yours Truly Restaurant (2.1 miles)
Masthead Brewing Co. (2.2 miles)
Clevelander Bar & Grill (2.2 miles)
Barrio (2.4 miles)
Harry Buffalo (2.4 miles)
Physicians
Cleveland Clinic - Mellen Center (1 miles)
Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (1 miles)
Cleveland Clinic - Taussig Cancer Center (1.4 miles)
Cleveland Clinic - Cole Eye Institute (1.4 miles)
Cleveland Clinic Severance Medical Arts (5.1 miles)
Senders Pediatrics (6.4 miles)
University Suburban Health Center (6.6 miles)
Hospitals
Cleveland Clinic - W.O. Walker Center (1.5 miles)
St Vincent Charity Medical Center (1.5 miles)
Louis Stokes Cleveland VA Medical Center (1.8 miles)
Cleveland Clinic Children's Hospital Rehabilitation Center (2.3 miles)
Cityview Healthcare And Rehabilitation on seniors.fyi includes 6 photos including images showing interior, decor, healthcare, outdoor, building, exercise equipment, dining, seating, and more.
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The guide details ten essential responsibilities of senior caregivers, including personal care, mobility assistance, medication management, and emotional support, while emphasizing the importance of safety, nutrition, and maintaining a safe living environment to enhance seniors' quality of life and independence.
The article highlights nine memory-boosting activities for seniors that enhance cognitive health and social interaction, including puzzles, trivia quizzes, and storytelling, while emphasizing the importance of adapting these activities to individual preferences to maximize enjoyment and engagement. Consistent mental engagement is linked to improved cognitive function and emotional well-being in older adults.
Medicare provides limited coverage for skilled nursing home care, covering full benefits for the first 20 days and partial benefits up to 100 days under certain conditions, after which families must explore alternative funding options like Medicaid or long-term care insurance to manage potentially high costs. Proactive planning is essential to navigate the complexities of financing ongoing care once Medicare coverage ends.
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