Crawford Manor Healthcare Center

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  • Interior

    A cozy waiting area featuring comfortable sofas and chairs, perfect for relaxation.

  • Building

    A residential building with a well-maintained lawn, a driveway, and parked cars under a clear blue sky.

  • Windows

    A well-lit hospital patient room featuring two beds and essential furniture.

  • Lobby

    A cozy waiting area featuring a red sofa, a side table with a lamp, and decorative plants.

  • Exercise Equipment

    A well-equipped physical therapy gym showcasing various fitness equipment for rehabilitation and training.

  • Waiting Area

    A cozy salon interior featuring two styling chairs, perfect for a relaxing grooming experience.

  • Salon

    A tidy and modern hair salon interior with seating and a welcoming atmosphere.

  • Parking

    An empty basketball hoop stands near a building on a cloudy day.

Crawford Manor Healthcare Center

1802 Crawford Road, Cleveland, OH 44106

For more information about senior living options: (844) 490-3973

3.5 from 37 reviews
5 stars
17
4 stars
5
3 stars
3
2 stars
2
1 stars
10

Skilled Nursing Facility

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    Overall Review of Crawford Manor Healthcare Center

    Pros

    • pro Kimberly F. Brown's presentation was personable, knowledgeable, and professional.
    • pro Crawford Manor staff are wonderful and attentive.
    • pro The facility is clean, safe, and secure.
    • pro The facility decorates and celebrates holidays for residents.
    • pro The nursing staff are very attentive and take their duties seriously.
    • pro Residents are fed well and served meals on time.
    • pro The rehabilitation services offered are impressive.
    • pro Tours of Crawford Manor are well-organized and delivered with great hospitality.
    • pro Ms. Diane Harris, Admissions Coordinator, leads informative tours that leave a positive impression.

    Cons

    • pro The facility is repeatedly described as outdated and dirty, with doors and phones not answered, and overall understaffing.
    • pro One reviewer would not give any stars and removed their mom from the place within 24 hours due to problems.
    • pro Caregivers are blamed for neglecting a patient after back surgery, leaving her sitting in chairs for hours and mismanaging transfers, with an odor at the front entrance.
    • pro A memory-care resident reportedly walked out unsafely because the facility is not secure, with no accountability after the incident.
    • pro The place is described as dirty and unsafe, with flies, dirty bed covers, call buttons hidden, and staff often on their phones outside.
    • pro The facility is labeled as the most miserable place with unprofessional staff.
    • pro There are reports of neglect, including linens not changed and residents not receiving showers for over two months.

    Review

    The collection of comments about Crawford Manor reveals a place that inspires a striking range of opinions. On one hand, there are vivid endorsements from people who interacted with the staff in ways that felt personally meaningful. They highlight engaging outreach, warmth from certain caregivers, and a facility that, at its best moments, feels organized, clean, and capable of providing rehabilitation and social activity. One reviewer, who spoke on behalf of a church, described an "Awesome team" atmosphere after a presentation about safety at home by Kimberly Brown. The praise extended beyond the presentation itself: the speaker visited three Crawford Manor locations, became an advocate, and expressed willingness to keep Kim Brown on "speed dial" for anyone in need of her services. Tours and community outreach were repeatedly cited as positives, with several people noting helpful admissions staff, clean facilities, and a welcoming, hospitable environment.

    Within the positive threads, several specific names recur as strengths. Diane Harris, described as a leadership figure, was praised for guiding a team of assistants who were competent and willing to serve. Reviewers attributed high marks to the nursing staff and care conferences, noting that explanations and updates were detailed and professional. Comments about the rehabilitation services are consistently favorable where they appear, with mentions of a well-equipped therapy room, a chef who allows meal suggestions, and daily activities designed to keep residents engaged. For some families, the atmosphere felt safe and supportive, with caregivers who were seen as genuinely caring and responsive to the residents' needs. A few residents and family members also offered personal kudos to individual staff members, such as Crystal Ware and others, who were described as doing a "great job" and trimming nails or addressing routine care with care and thoughtfulness.

    Yet, the glow is clearly tempered by a substantial and serious set of concerns raised by other reviewers. Several accounts focus on accessibility issues and perceived neglect: doors and phones not answered, a sense that the facility could be better staffed, and complaints that the building feels outdated and dirty in places. One reviewer described a situation where the only positive action was that a particular aide (Kita) performed well, while lamenting that the overall operation seemed to lack sufficient staffing across the board. There are also strong warnings from families about memory care safety, including claims that the facility is not secure and that a loved one walked out unnoticed, resulting in hours of searching and a terrifying ordeal. The tone in these accounts is urgent and distressed, emphasizing accountability and immediate safety concerns for residents who may have dementia or memory impairments.

    Cleanliness and odor appear as a divide in the feedback. Some reviews praise the facility's cleanliness and note that it's well-kept, bright, and orderly, with stories of festive decorations and attentive care. Others describe persistent odors, dirty bed covers, and flies, painting a different picture of the same location. This inconsistency in environmental conditions contributes to the mixed overall impression and leaves prospective families uncertain about what they might encounter.

    Staffing levels and consistency of care emerge as another major theme with conflicting experiences. A number of commenters acknowledge that some aides are dedicated and caring, but they also describe a culture of being understaffed, stretched thin, and sometimes inattentive to routine tasks like changing linens, assisting with incontinence care, or giving showers. A few reviews explicitly condemn neglect, recounting situations where a resident did not receive basic care for extended periods, and others praise the same staff for their kindness and professionalism - illustrating a spectrum of experiences that seems to vary by shift, unit, or individual caregiver. This tension between seen dedication and experienced neglect creates a complicated portrait of daily life at Crawford Manor.

    There is also a notable echo from professionals and community voices who have engaged with the facility in non-resident roles. Service coordinators, apartment building staff, and local advisory council members who visited Crawford Manor described clean facilities, organized operations, and engaging activities. Some explicitly valued the tours and the facility's openness to interactions with outside partners. However, these same voices also acknowledged room for improvement, particularly in security measures, social engagement opportunities, and ensuring consistent quality of care across all residents. The recurring sentiment is that Crawford Manor has capabilities and a base level of competence, but it is vulnerable to criticism when safety, staffing, and basic care tasks falter.

    Taken together, the body of reviews presents a complex, at times contradictory, picture of Crawford Manor. For some families, the facility represents a strong option with meaningful rehabilitation services, compassionate staff, and a community-focused atmosphere accentuated by regular activities and clear communication. For others, it is a source of serious concern - especially around safety and basic daily care - and a place where environmental and staffing shortcomings have had real, painful consequences for loved ones. The shared thread is a call for deeper accountability, more consistent staffing, stronger security, and ongoing attention to cleanliness and resident safety.

    If you are considering Crawford Manor for a loved one, the collection suggests an approach rooted in careful, firsthand evaluation. Ask specific questions about security protocols for memory care, incident reporting and accountability, staffing ratios on each shift, and the timetable for addressing environmental cleanliness concerns. Request to meet direct caregivers and supervisors, observe care routines, and tour multiple units at different times of day to gauge consistency. The emphasis from reviewers who have engaged with the facility in various capacities is clear: Crawford Manor has strengths worth recognizing, but service quality appears to vary, and careful due diligence is essential to ensure safety, dignity, and well-being for every resident.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Cleveland-Hopkins International (13 miles away) Cleveland-Hopkins International (13 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Crawford Manor Healthcare Center is a premier assisted living community located in Cleveland, OH. We pride ourselves on providing exceptional care services and a wide range of amenities to ensure the comfort and well-being of our residents.

    Our community offers a variety of amenities to enhance the daily lives of our residents. Each apartment comes fully furnished and includes cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our residents can enjoy delicious meals in our dining room, which offers restaurant-style dining with special dietary restrictions taken into consideration. For those who prefer to cook their own meals, we provide kitchenettes in each apartment. Additionally, residents have access to outdoor spaces where they can relax and enjoy nature, as well as a small library for quiet reading.

    At Crawford Manor Healthcare Center, we understand the importance of providing quality care services. Our dedicated staff is available 24/7 to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer diabetes diet management, medication management, and meal preparation services to ensure the health and well-being of our residents. Mental wellness programs are also available to promote emotional well-being.

    To keep our residents engaged and active, we offer a variety of scheduled daily activities as well as resident-run activities where they can socialize with other residents and pursue their interests. Our convenient location provides easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals for any additional needs or outings.

    Crawford Manor Healthcare Center is committed to providing a safe and comfortable environment for seniors who require assistance with daily tasks but still want to maintain their independence. We invite you to visit our community and experience the warmth and care that sets us apart.

    Nearby Places of Interest

    Restaurants

    • Burger King (0.3 miles)
    • McDonald's (0.3 miles)
    • Academy Tavern (2.3 miles)
    • McDonald's (2.4 miles)
    • bd's Mongolian Grill (2.5 miles)
    • Yours Truly Restaurant (2.9 miles)
    • Masthead Brewing Co. (2.9 miles)

    Physicians

    • Cleveland Clinic - Mellen Center (0.3 miles)
    • Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (0.4 miles)
    • Cleveland Clinic - Cole Eye Institute (0.7 miles)
    • Cleveland Clinic - Taussig Cancer Center (0.8 miles)
    • Cleveland Clinic Severance Medical Arts (4.2 miles)
    • Senders Pediatrics (5.6 miles)
    • University Suburban Health Center (5.8 miles)

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • Rite Aid (0.6 miles)
    • Rite Aid (2.3 miles)
    • Marc's Stores (2.5 miles)
    • CVS Pharmacy (2.6 miles)
    • Cleveland Clinic - Stephanie Tubbs Jones Health Center (2.6 miles)
    • Walgreens (3 miles)

    Hospitals

    • Cleveland Clinic - W.O. Walker Center (0.8 miles)
    • Louis Stokes Cleveland VA Medical Center (0.9 miles)
    • Cleveland Clinic Children's Hospital Rehabilitation Center (2.1 miles)
    • St Vincent Charity Medical Center (2.4 miles)
    • Cleveland Clinic - Lutheran Hospital (4.3 miles)
    • Trauma ICU (4.8 miles)

    Parks

    • Coventry PEACE Park (2.6 miles)
    • Willard Park (3.3 miles)
    • The Cleveland Mall (3.4 miles)
    • Voinovich Bicentennial Park (3.5 miles)
    • Wendy Moore Memorial Park (4.6 miles)
    • Edgewater Park (5.2 miles)
    • Primate Playground (6.3 miles)

    Cafes

    • Starbucks (2.8 miles)
    • Lekko Coffee (4.3 miles)
    • Rising Star Coffee Roasters (4.4 miles)
    • Starbucks (4.6 miles)
    • Starbucks (4.6 miles)
    • Starbucks (4.7 miles)
    • Ready Set Roasters (5.8 miles)

    Transportation

    • Greyhound Station (2.8 miles)
    • Cleveland Burke Lakefront Airport (3.2 miles)

    Places of Worship

    • St. Rocco's Church (4.9 miles)
    • South Euclid United Church of Christ (5.5 miles)

    Frequently Asked Questions

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