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3.6 from 41 reviews
5 stars
20
4 stars
6
3 stars
3
2 stars
2
1 stars
10
Overall Review of Crawford Manor Healthcare Center
common16 reviews mention this
Staff are frequently described as caring
Many residents and families describe staff as kind, responsive, and attentive.
Across multiple reviews, families and residents say the staff provides attentive, caring support and treats residents with compassion. Several comments point to good day-to-day communication and teamwork, including leadership and assistants who try hard in a demanding setting. There are also negative experiences in the set, but the overall tone in many reviews is that the people working there make a noticeable difference in how care feels.
common4 reviews mention this
Activities and engagement stand out
Residents often mention activities that help keep people engaged.
A number of reviews highlight an activities focus, including an activities department residents described as great and an activities coordinator who keeps residents happy and involved. Others mention community bingo and scheduled daily activities. Even some reviews that were more mixed still acknowledge the existence of activities meant to keep residents active.
common9 reviews mention this
Cleanliness is praised and criticized
Cleanliness is a recurring point, with some families praising it and others reporting issues.
Several reviews say the facility is clean, including comments made after tours and longer-term observations. Other reviews contradict that, describing odors, visible dirt, and concerns like unclean bedding. Taken together, reviews suggest cleanliness is inconsistentāstrong for some families and a major problem for others.
caveat7 reviews mention this
Understaffing and care lapses appear
Some reviews describe understaffing and missed basic care needs.
A recurring set of negative reviews mention staffing limitations, including complaints that more help is needed and that the facility is extremely understaffed. Some families report gaps in care, such as residents being left in chairs for long periods, issues with transfers, and problems with incontinence care and showers. A few comments also describe poor responsiveness when calling or getting assistance.
caveat3 reviews mention this
Safety and security raised concerns
Safety and security are noted both as a strength and a concern.
One strongly negative review describes a serious safety incident, saying a loved one was not adequately secured. In the more mixed feedback, a review also says the facility could be more secure, while another mentions a clean, safe, and secure environment. Overall, reviews do not align fully on security, with concerns showing up alongside some reassurance.
common3 reviews mention this
Food is sometimes described as good
Some reviews call out meals as a positive part of daily life.
A few reviews specifically praise meals, including comments that food is fed on time and that the food is awesome compared with other nursing homes. Another review mentions a chef who allows meal suggestions and a dining experience during a tour. These remarks suggest dining can be a bright spot for some residents, though it isnāt consistently discussed across all reviews.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
50 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Restaurant-style dining
Small library
Telephone
Wi-Fi/high-speed internet available
Transportation
Cleveland-Hopkins International (13 miles away)
Care Services
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Burger King (0.3 miles)
McDonald's (0.3 miles)
Academy Tavern (2.3 miles)
McDonald's (2.4 miles)
bd's Mongolian Grill (2.5 miles)
Yours Truly Restaurant (2.9 miles)
Masthead Brewing Co. (2.9 miles)
Physicians
Cleveland Clinic - Mellen Center (0.3 miles)
Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (0.4 miles)
Cleveland Clinic - Cole Eye Institute (0.7 miles)
Cleveland Clinic - Taussig Cancer Center (0.8 miles)
Cleveland Clinic Severance Medical Arts (4.2 miles)
Senders Pediatrics (5.6 miles)
University Suburban Health Center (5.8 miles)
Pharmacies
CVS Pharmacy (0.4 miles)
Rite Aid (0.6 miles)
Rite Aid (2.3 miles)
Marc's Stores (2.5 miles)
CVS Pharmacy (2.6 miles)
Cleveland Clinic - Stephanie Tubbs Jones Health Center (2.6 miles)
Walgreens (3 miles)
Hospitals
Cleveland Clinic - W.O. Walker Center (0.8 miles)
Louis Stokes Cleveland VA Medical Center (0.9 miles)
Cleveland Clinic Children's Hospital Rehabilitation Center (2.1 miles)
Crawford Manor Healthcare Center on seniors.fyi includes 10 photos including images showing waiting area, interior, salon, windows, building, natural light, parking, reception area, and more.
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The guide outlines the rising costs of 24/7 in-home care, ranging from $10,000 to over $20,000 monthly, driven by factors such as location and caregiver qualifications. It discusses the limited coverage by Medicare and private insurance, potential Medicaid support, and the emotional and living condition considerations influencing families' decisions on care arrangements.
Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
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