Crawford Manor Healthcare Center in Cleveland, OH

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  • Interior

    A cozy waiting area featuring comfortable sofas and chairs, perfect for relaxation.
  • Building

    A residential building with a well-maintained lawn, a driveway, and parked cars under a clear blue sky.
  • Windows

    A well-lit hospital patient room featuring two beds and essential furniture.
  • Lobby

    A cozy waiting area featuring a red sofa, a side table with a lamp, and decorative plants.
  • Exercise Equipment

    A well-equipped physical therapy gym showcasing various fitness equipment for rehabilitation and training.
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Crawford Manor Healthcare Center in Cleveland, OH

1802 Crawford Road, Cleveland, OH 44106

For more information about senior living options: (844) 490-3973

3.5 from 37 reviews
5 stars
17
4 stars
5
3 stars
3
2 stars
2
1 stars
10

Skilled Nursing Facility

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Memory Care

Independent Living

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    Overall Review of Crawford Manor Healthcare Center

    Pros

    • pro The Crawford Manor team is described as awesome and caring.
    • pro Kimberly F. Brown, MPA, is described as personable, knowledgeable, and passionate about her work.
    • pro Diane Harris is described as a strong leader who runs a competent, service-minded team.
    • pro Crawford Manor is described as clean, safe, and secure, with attentive nursing staff.
    • pro Residents and families report compassionate, timely care and clear communication.
    • pro Tours and presentations portray a welcoming, well-organized, and hospitable environment.
    • pro The rehabilitation program at Crawford Manor is highlighted for good equipment and effective therapy options.
    • pro The staff are consistently described as kind, friendly, and dedicated to residents.

    Cons

    • pro They never answer the door or the phone, and the facility is described as outdated and very dirty.
    • pro The reviewers say this place is not secure for memory care, noting a resident walked out and was seriously injured.
    • pro Caregivers are described as horrible, leaving a mother sitting in chairs for hours and mishandling transfers.
    • pro The entrance area is said to have an odor as soon as you walk in.
    • pro There are reports of neglect, including linens not being changed and residents not receiving showers for months.
    • pro The staff are described as extremely understaffed and often on their phones or outside rather than attending to residents.
    • pro Several reviewers call it the most miserable place and advise not to send loved ones there.

    Review

    Crawford Manor Healthcare Center in Cleveland is best suited for seniors who need rehabilitation or general nursing care and who value a facility led by a cohesive leadership team, with a structured care plan and an emphasis on clean surroundings and daily activity. The center earns credibility from reports of organized care conferences, attentive nurses, and a rehabilitation-focused environment equipped with therapy resources and a menu that welcomes resident input. For families prioritizing a positive, proactive care culture and a facility that communicates clearly about issues, Crawford Manor can deliver on those fronts. Yet this is not a one-size-fits-all placement, and clear caveats exist for memory care or residents requiring rigorous safety safeguards. The balance of positives and red flags must be weighed against the specific needs of the individual.

    Memory care and high-safety needs are the hardest fits here. Several reviews flag that this is not a secure environment for residents with memory impairments, with incidents of a resident leaving unsupervised and suffering injury, along with concerns about accountability when problems arise. Hints of inconsistent security - call buttons and doors not reliably monitored - underscore that families should look elsewhere if secure wandering controls are non-negotiable. Understaffing and delayed responses compound these risks, and odors or cleanliness problems in some areas raise questions about the consistency of daily care. For anyone prioritizing a fortress-like safety net, alternatives with dedicated dementia units are more reliable.

    On the flip side, the legitimate strengths are substantial and meaningful. Leadership, especially the work attributed to Diane, is repeatedly praised for creating a coordinated, compassionate team that can deliver steady, attentive care. Families report that the nursing staff take their responsibilities seriously, care conferences are thorough, and communication remains prompt when issues arise. The rehabilitation program is repeatedly highlighted as a core asset, with skilled therapy equipment and a pathway for recovery that includes private rooms, daily activities, and a chef who is receptive to menu suggestions. Cleanliness and a welcoming, activity-rich environment are also cited as hallmarks, reinforcing the sense that residents can thrive when staff numbers align with demand.

    Those strengths, however, do not erase the most troubling gaps. The same set of reviews shows a troubling inconsistency: much depends on which shift is present, and in some cases staffing gaps translate into longer wait times for basic needs, limited assistance with transfers, and a perception that the most vulnerable residents are not consistently prioritized. The disconnect between top-tier care planning and frontline execution becomes a live risk when memory care or high-dependency needs are on the table. For families weighing daily dignity against occasional lapses, the decision hinges on whether the facility can guarantee steady staffing and reliable safety measures every shift, not just during known tours or during favorable reports.

    In terms of offsetting the cons, the clinical and rehabilitative strengths can be decisive for specific goals. For someone entering post-acute rehabilitation or needing structured therapy with measurable progress, Crawford Manor offers a credible pathway toward recovery, supported by organized leadership and well-documented care planning. The problem arises when long-term security, consistent custodial care, and memory care oversight are non-negotiable, because the negative experiences reported by some families tend to erode confidence in sustained safety and daily reliability. The prudent approach is to align expectations with the facility's strengths while insisting on concrete safeguards: verified staffing ratios, secure memory-care practices, rapid-response protocols, and candid, ongoing communication from leadership.

    For families deciding now, the recommendation is clear: visit multiple times, at different hours, and speak with care teams, residents, and the administrator about safety protocols, staffing coverage, and how odor, cleanliness, and laundry are actively managed. If memory care or rock-solid security is the priority, prepare to look elsewhere and use Crawford Manor as a backup option only after a transparent plan for guaranteeing safety and consistent staffing is in place. If rehabilitation, purposeful programming, and a responsive leadership culture are the primary goals, Crawford Manor stands out as a credible choice - provided the safety gaps are closed and ongoing oversight is reaffirmed. In the end, the decision hinges on whether the essential nonnegotiables are met: secure, attentive care at every hour, or a robust rehab-focused environment with a demonstrated commitment to continuous quality improvement.

    Features

    Housing

    • 50 resident community capacity 50 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Cleveland-Hopkins International (13 miles away) Cleveland-Hopkins International (13 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Crawford Manor Healthcare Center is a premier assisted living community located in Cleveland, OH. We pride ourselves on providing exceptional care services and a wide range of amenities to ensure the comfort and well-being of our residents.

    Our community offers a variety of amenities to enhance the daily lives of our residents. Each apartment comes fully furnished and includes cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. Our residents can enjoy delicious meals in our dining room, which offers restaurant-style dining with special dietary restrictions taken into consideration. For those who prefer to cook their own meals, we provide kitchenettes in each apartment. Additionally, residents have access to outdoor spaces where they can relax and enjoy nature, as well as a small library for quiet reading.

    At Crawford Manor Healthcare Center, we understand the importance of providing quality care services. Our dedicated staff is available 24/7 to provide 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We also offer diabetes diet management, medication management, and meal preparation services to ensure the health and well-being of our residents. Mental wellness programs are also available to promote emotional well-being.

    To keep our residents engaged and active, we offer a variety of scheduled daily activities as well as resident-run activities where they can socialize with other residents and pursue their interests. Our convenient location provides easy access to nearby cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals for any additional needs or outings.

    Crawford Manor Healthcare Center is committed to providing a safe and comfortable environment for seniors who require assistance with daily tasks but still want to maintain their independence. We invite you to visit our community and experience the warmth and care that sets us apart.

    Nearby Places of Interest

    Restaurants

    • Burger King (0.3 miles)
    • McDonald's (0.3 miles)
    • Academy Tavern (2.3 miles)
    • McDonald's (2.4 miles)
    • bd's Mongolian Grill (2.5 miles)
    • Yours Truly Restaurant (2.9 miles)
    • Masthead Brewing Co. (2.9 miles)

    Physicians

    • Cleveland Clinic - Mellen Center (0.3 miles)
    • Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (0.4 miles)
    • Cleveland Clinic - Cole Eye Institute (0.7 miles)
    • Cleveland Clinic - Taussig Cancer Center (0.8 miles)
    • Cleveland Clinic Severance Medical Arts (4.2 miles)
    • Senders Pediatrics (5.6 miles)
    • University Suburban Health Center (5.8 miles)

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • Rite Aid (0.6 miles)
    • Rite Aid (2.3 miles)
    • Marc's Stores (2.5 miles)
    • CVS Pharmacy (2.6 miles)
    • Cleveland Clinic - Stephanie Tubbs Jones Health Center (2.6 miles)
    • Walgreens (3 miles)

    Hospitals

    • Cleveland Clinic - W.O. Walker Center (0.8 miles)
    • Louis Stokes Cleveland VA Medical Center (0.9 miles)
    • Cleveland Clinic Children's Hospital Rehabilitation Center (2.1 miles)
    • St Vincent Charity Medical Center (2.4 miles)
    • Cleveland Clinic - Lutheran Hospital (4.3 miles)
    • Trauma ICU (4.8 miles)

    Parks

    • Coventry PEACE Park (2.6 miles)
    • Willard Park (3.3 miles)
    • The Cleveland Mall (3.4 miles)
    • Voinovich Bicentennial Park (3.5 miles)
    • Wendy Moore Memorial Park (4.6 miles)
    • Edgewater Park (5.2 miles)
    • Primate Playground (6.3 miles)

    Cafes

    • Starbucks (2.8 miles)
    • Lekko Coffee (4.3 miles)
    • Rising Star Coffee Roasters (4.4 miles)
    • Starbucks (4.6 miles)
    • Starbucks (4.6 miles)
    • Starbucks (4.7 miles)
    • Ready Set Roasters (5.8 miles)

    Transportation

    • Greyhound Station (2.8 miles)
    • Cleveland Burke Lakefront Airport (3.2 miles)

    Places of Worship

    • St. Rocco's Church (4.9 miles)
    • South Euclid United Church of Christ (5.5 miles)

    Frequently Asked Questions

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