Caring People

Pros

• The couple from Dallas, TX found Alterra Care to be very good during their visit to Cleveland, Ohio.
• The care aides were described as personable, friendly, and professional.
• The care aide was punctual and provided wonderful support for the husband and wife.
• Alterra Care made their trip easy and enjoyable.
• They expressed gratitude and will fondly remember the excellent service they received.
• They highly recommend Alterra Care to others based on their positive experience.

Cons

• The experience lacked a personal touch and felt impersonal.
• They were unprofessional and did not meet expectations.
• The care aide was frequently late, causing inconvenience.
• They made the trip more difficult rather than easier.
• Overall, they failed to leave a positive impression and would not be recommended.

Review

When traveling to a new city, especially for a special occasion like a birthday, the importance of having reliable support cannot be overstated. This was precisely the situation my husband and I found ourselves in during our visit to Cleveland, Ohio, hailing all the way from Dallas, Texas. Choosing to hire Alterra Care for home care services turned out to be one of the best decisions we made for this trip. The quality of care and professionalism we experienced played an essential role in ensuring that my husband’s birthday celebration went smoothly and without any stress.

From the very first point of contact, Alterra Care impressed us with their personable approach. It is so refreshing to engage with a company that prioritizes not just efficiency but also human connection. Their staff were friendly and approachable right from our initial inquiries, which really put us at ease as we prepared for our trip. Knowing that we had someone reliable on board who understood our needs made all the difference when navigating unfamiliar surroundings away from home.

Timeliness was another hallmark of Alterra Care's service that we truly appreciated. The care aide assigned to us arrived punctually and demonstrated an admirable sense of responsibility throughout their time with us. In any caregiving scenario, punctuality can alleviate much potential stress; it provided peace of mind knowing that my husband would not only receive timely assistance but also enjoy the activities planned for his special day without any hitches.

What stood out most was how wonderful the care aide was while interacting with both my husband and me. Their demeanor radiated warmth and kindness, establishing an immediate rapport that made us feel comfortable in what could have been an overwhelming situation. They were attentive, taking time to understand our preferences while ensuring my husband's specific needs were met with compassion and respect. This level of personal attention is often challenging to find but crucial in creating a positive experience during such significant moments in life.

Alterra Care clearly emphasized professionalism as well; it wasn't just about providing assistance but doing so in a manner that conveys respect and integrity towards their clients. Their clear communication helped foster trust between us, allowing us to enjoy our time together without rising anxieties or distractions related to caregiving duties. This seamless integration into our plans allowed us more freedom—freedom ultimately meant for celebrating life’s milestones rather than worrying about logistics.

Reflecting on our experience as a whole, it's impossible not to feel gratitude toward Alterra Care for making this birthday trip unforgettable. Their commitment to high-quality service shone through each interaction—and they certainly exceeded all expectations we had going into this journey. We left Cleveland not only with happy memories from the birthday celebrations but also strong recommendations for anyone requiring similar services in the area. Indeed, should we find ourselves needing care again or referring friends contemplating travel arrangements involving home care providers, Alterra Care will undoubtedly be at the top of our list!

This part of Cleveland, Ohio offers convenient access to various amenities and services that may be beneficial for seniors looking to settle in the area. There are several pharmacies located within a short distance, making it easy to access medications and healthcare needs. Additionally, the presence of parks provides opportunities for outdoor recreation and leisure activities. A variety of restaurants cater to different culinary preferences, and there are also reputable physicians and hospitals nearby for medical care. Places of worship offer spiritual support, while transportation options like the Greyhound Station provide ease of travel. Overall, this neighborhood appears to offer a well-rounded mix of amenities that could contribute to a comfortable senior living experience.

Pharmacies

• Walgreens (0.2 miles)
• Marc's Stores (0.7 miles)
• CVS Pharmacy (1.1 miles)
• Cleveland Clinic - Stephanie Tubbs Jones Health Center (1.1 miles)
• Walmart Pharmacy (1.6 miles)
• CVS Pharmacy (1.7 miles)
• CVS Pharmacy (2 miles)

Parks

• Coventry PEACE Park (0.7 miles)
• Anderson Field (3.7 miles)
• Desan Park (3.9 miles)
• Oakville Road Park (5.3 miles)

Restaurants

• bd's Mongolian Grill (0.7 miles)
• Burger King (1 miles)
• Boss Dog Brewing Co. (1.1 miles)
• McDonald's (1.1 miles)
• New Heights Grill (1.2 miles)
• McDonald's (2.1 miles)
• Academy Tavern (2.3 miles)

Physicians

• Cleveland Clinic Severance Medical Arts (1.1 miles)
• Cleveland Clinic - Cole Eye Institute (2.6 miles)
• Cleveland Clinic - Taussig Cancer Center (2.6 miles)
• University Suburban Health Center (2.7 miles)
• Senders Pediatrics (2.7 miles)
• Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (2.9 miles)
• Cleveland Clinic - Mellen Center (3 miles)

Cafes

• Starbucks (1.9 miles)
• Starbucks (4.5 miles)
• Starbucks (5.9 miles)

Hospitals

• Louis Stokes Cleveland VA Medical Center (2.3 miles)
• Cleveland Clinic - W.O. Walker Center (2.5 miles)
• Cleveland Clinic Children's Hospital Rehabilitation Center (3 miles)
• St Vincent Charity Medical Center (5.5 miles)
• University Hospitals (5.6 miles)
• University Hospitals Ahuja Medical Center (5.9 miles)

Places of Worship

• South Euclid United Church of Christ (2.5 miles)
• Messiah Luth Church of Lyndhurst (4 miles)
• St Clare's Church (4.9 miles)
• Temple Israel Ner Tamid (5.5 miles)

Transportation

• Greyhound Station (5.9 miles)
• Cleveland Burke Lakefront Airport (6.2 miles)

Theaters

• Silverspot Cinema (6 miles)