Candlewood Healthcare And Rehabilitation
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1835 Belmore Avenue, East Cleveland, OH 44112
For more information about senior living options: (844) 490-3973
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Candlewood provides high-quality service that outshines other facilities. The staff are polite, friendly, and compassionate, making residents feel well cared for. The facility is clean, modern, and equipped with reliable equipment. Doctors and nurses take time to explain things clearly and answer questions. The administrator and admissions staff are nice and professional. Residents and visitors consistently speak highly of Candlewood's nurses and staff. Candlewood is becoming a shining star with patient-centered care. Aides are highly attentive and caring, with staff such as Jocelyn in admissions and Toni in nursing being especially helpful. Candlewood is recommended for quality medical care.
One reviewer called Candlewood "the filthiest, unprofessional, careless place that should have been shut down long ago." A visitor described the facility as smelling like urine, being dirty, with residents roaming the halls unattended and no private rooms for conversations. A relative claimed a resident was not turned after hip surgery, causing butt pain and risk of bedsores. A commenter alleged the administrator was stealing from the food budget, leaving patients underfed. An account stated that the administrator Rhonda was disrespectful to staff, and Nakita Lewis Moore was escorted out of City View by police for a fight. Another reviewer said the second floor was severely understaffed, with strong odors and residents experiencing sinus and headache issues. A complaint described Candlewood as the worst nursing home in the Cleveland area by far.Candlewood Healthcare & Rehabilitation Center has sparked a wide range of impressions from visitors, family members, and residents. On the positive side, many people highlight care that feels attentive and compassionate, even when the building itself is not the flashiest. Several reviewers note that the staff are polite, patient, and genuinely involved in the well?being of residents. For some, the care they received was consistently warm and professional, and they point to moments when doctors and nurses took time to explain medical questions clearly. A number of accounts praise the admissions team and the administrator for being approachable and helpful, and they credit leadership with driving a shift toward more patient?centered care.
From the perspective of facility quality, several reviewers describe Candlewood as clean, modern in appearance, and equipped with reliable medical devices. The sense conveyed by these comments is that the surroundings and the medical infrastructure can support good clinical outcomes. There are stories of positive personal experiences during visits - calm, well?run environments where residents are treated with respect and where staff are described as compassionate and attentive. In some testimonials, the residents themselves or their families express strong appreciation for the level of care and for the visible dedication of the nursing and wound care teams.
Yet, the praise is tempered by a substantial volume of critical feedback that can be distressing to read. A number of accounts describe under?staffing and staffing turnover on certain floors, with consequences that residents sometimes endure: meals and assistance that arrive late, limited opportunities for private conversations, and occasions when privacy feels compromised in a busy, open setting. Several reviewers recount experiences of not being turned or repositioned after major surgery, concerns about wounds or bed sores, and worries that important care tasks are not performed promptly. The imagery from these comments is of residents living in a crowded, sometimes noisy environment where attention to individual needs can falter under pressures of limited staffing.
There are also troubling allegations about the management and operational practices. Some reviewers express distrust toward administrative leadership, describing interactions with certain administrators as disrespectful or curt. One account accuses the administration of budget mismanagement and even theft from a resident food budget, while another alleges a confrontation that required police involvement with a senior staff member. These statements contribute to a sense that, for some families, there are real concerns about oversight, accountability, and the overall integrity of operations. While these are specific claims from individual voices, they are presented as part of a broader spectrum of experiences at the center.
Another set of reviews centers on personal experiences that range from highly positive to deeply troubling. Some visitors report that their loved ones received excellent therapy and meaningful improvements, with family members and friends praising how the staff talk with residents and respond to questions. Others recount frightening or heartbreaking scenes: reports of strong odors, overheated rooms, and the struggle to find a private space for intimate, end?of?life discussions. One account describes a cousin who felt better after therapy and spoke highly of the staff, while another recounts a visit during a difficult moment when the atmosphere and privacy were not appropriate for end?of?life conversations. These juxtaposed memories illustrate how varied the experience can be, even within the same facility.
Within this mosaic of experiences, there are also remarks about the social fabric of Candlewood - the atmosphere that families and residents perceive as the facility's reputation in the community. Some reviewers describe a recent turnaround brought about by new leadership, claiming that Candlewood is becoming a "shining star" with improved patient?centered care and better staff alignment. Others lament that past problems linger in memory, underscoring that change in a long?standing institution can be uneven and slow. A common thread is a desire for continued progress, with calls for ongoing monitoring, regular surprise visits, and stronger communication between caregivers, residents, and families to ensure that care standards stay high.
Despite the strong opinions on both ends of the spectrum, the overarching portrait of Candlewood is one of a facility that can deliver high?quality, compassionate care in the right circumstances, but also one that has faced serious challenges related to staffing, privacy, safety, and governance. The testimonials urge prospective families to engage actively: visit and observe, ask pointed questions about staffing levels on each shift, request current care plans, verify how turning and repositioning are managed, and review laundry, dining, and privacy practices firsthand. They point to the importance of regular oversight and accountability, while acknowledging that improvements may be underway under new leadership.
In sum, Candlewood emerges as a place of contrast - where many residents and families find genuine kindness, competent care, and thoughtful staff, yet where others encounter multi?faceted concerns about safety, privacy, cleanliness on certain days, and the rigor of administration. The mix of praise and warning messages suggests that decisions about placing a loved one there should rest on a careful, individualized assessment: visit, talk to frontline caregivers, observe how shifts are run, and confirm that the facility's current practices align with the resident's needs and the family's expectations. The evolving nature of the center, including changes in leadership and culture, appears to be a critical factor in shaping how Candlewood is experienced from one day to the next.
130 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Cleveland-Hopkins International (16 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Candlewood Healthcare And Rehabilitation in East Cleveland, OH, is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides various amenities such as a beauty salon, cable or satellite TV, a computer center, and a fully furnished living space. Additionally, residents can enjoy the convenience of community operated transportation for outings and appointments.
For relaxation and leisure activities, Candlewood offers a fitness room, gaming room, small library, and outdoor space. The dining experience is restaurant-style with special attention given to dietary restrictions. Housekeeping services are provided to maintain cleanliness and tidiness.
The care services at Candlewood include 24-hour call system and supervision to ensure the safety of residents at all times. Assistance with daily living activities such as bathing, dressing, and transfers is readily available. The staff also helps residents manage their medications and follows diabetes diets when necessary.
To encourage mental wellness and social engagement, Candlewood offers a mental wellness program along with resident-run activities and scheduled daily activities. Residents can also participate in fitness programs and planned day trips organized by the community. A concierge service is available to assist residents with any additional needs or requests.
Located in East Cleveland, this assisted living community enjoys close proximity to various amenities outside the premises. There are cafes, parks, pharmacies, physicians' offices, restaurants, places of worship nearby for the convenience of both residents and their families. Additionally, there are hospitals nearby for easy access to medical care when needed.
Overall, Candlewood Healthcare And Rehabilitation provides an enriching environment where residents can receive personalized care while enjoying a range of amenities and engaging in various activities to enhance their overall well-being.
Candlewood Healthcare And Rehabilitation is located at 1835 Belmore Avenue, East Cleveland, OH 44112 in Cuyahoga County, Ohio
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