The McGregor

Pros

• The building at McGregor is beautiful and well-maintained, providing an attractive environment for residents and visitors alike.
• The cleanliness of the facility is consistently noted as a positive aspect, with rooms in the memory support unit being clean and odor-free.
• There are plenty of activities available for seniors, including musical arrangements and engaging events that residents can enjoy.
• The secretary is recognized as a genuinely nice person who ensures everything is scheduled effectively.
• The layout of the facility is appreciated for resembling a home-like atmosphere, with appealing decor and furnishings throughout.
• Assisted living rooms are described as new and adequately sized for residents' needs, offering comfort to both them and their visitors.

Cons

• The staff at McGregor is described as incompetent, with a lack of communication and compassion towards residents.
• Nurses and nursing assistants were observed to be lazy and show no interest in the residents' well-being.
• Family members experienced difficulties in getting timely responses from staff regarding their loved ones' care.
• Residents faced neglect, such as unaddressed wounds and inadequate monitoring of medications.
• Many activities offered to residents were deemed too simplistic and insufficient for meaningful engagement.
• The facility is criticized for being understaffed, leading to delays in care when residents rang for assistance.
• Some reviews mentioned cold food being served consistently during meal times.
• There were significant concerns about the safety and reputation of the facility’s location in East Cleveland, especially after dark.

Review

McGregor, an assisted living and nursing home facility, has garnered a variety of reviews from families who have experienced its services for their loved ones. While the building itself is frequently described as beautiful and well-maintained, opinions diverge sharply regarding the quality of care and support afforded to residents.

Many reviewers commend the facility's aesthetics; it features attractive decor reminiscent of classic Cleveland charm, complete with clean spaces and a curated selection of antiques. The layout is often praised, evoking a sense of homeliness with comfortable furnishings, ample closet space, and nicely appointed bathrooms. The ambiance is indeed appealing, boasting various activities for residents that include musical arrangements to keep seniors engaged. Additionally, facilities like the banquet room are highlighted for their pleasant atmosphere.

However, despite these positive attributes about McGregor's physical environment, numerous accounts express significant dissatisfaction with the level of staff professionalism and responsiveness. Several families reported long wait times when calling for assistance via buzzers from residents’ rooms — an experience that contributed to feelings of neglect regarding their loved ones' needs. It seems that communication between staff members and family members was also severely lacking; many reviewers recounted frustrating experiences trying to liaise with nurses or social workers without receiving timely responses or adequate updates on patient conditions.

Specific incidents further illustrate issues within the caregiving dynamics at McGregor. Families noticed troubling signs like inadequate wound care management for residents and lackluster monitoring of medications requiring close oversight. In some instances, caregivers demonstrated a lack of understanding concerning patients’ needs — particularly those suffering from conditions like Alzheimer’s disease — which compounded feelings of helplessness among family members aiming to advocate for better care. Such reports raise concerns about staff training and competence in handling diverse medical situations effectively.

There are also mentions of dietary inadequacies within the kitchen operations at McGregor. Residents noted meals served cold or lacking nutritional balance — one reviewer even remarked on an overwhelming protein focus without sufficient vegetable options. This raises questions not only about meal preparation but also about how well this critical aspect of elder care is managed in relation to holistic health practices suitable for senior lifestyles.

Financial considerations loom large as well; several users pointed out that while they experienced problems warranting immediate attention from management regarding insufficient staff support or outright negligence towards residents’ welfare—concerns remained unaddressed despite escalating complaints over time. Many families believe they are paying high monthly fees—often amounting to thousands—yet perceive a stark disconnect between financial investment and actual service quality delivered by McGregor’s team.

In summary, while McGregor presents itself as a visually pleasing establishment offering some engaging activities intended to enrich seniors' lives, glaring operational challenges hinder its overall effectiveness as a caregiving facility. Reviews reveal significant gaps in attentive care delivery amid serious communication breakdowns within the team structure—all contributing factors that can ultimately impact the dignity and comfort expected during what can be a difficult stage in life for both residents and their families alike.

This part of Cleveland, Ohio offers a convenient and diverse range of amenities for seniors looking to reside in the area. With multiple pharmacies such as the Cleveland Clinic Health Center and Walgreens nearby, easy access to healthcare essentials is readily available. Restaurants like bd's Mongolian Grill and Boss Dog Brewing Co. provide a variety of dining options for residents to enjoy. The presence of parks like Coventry PEACE Park and Anderson Field offer opportunities for outdoor recreation and relaxation. In terms of medical care, reputable facilities such as the Louis Stokes Cleveland VA Medical Center and University Hospitals are within close proximity. Additionally, various places of worship cater to spiritual needs, while cafes like Starbucks offer cozy spots for social gatherings. Overall, this neighborhood presents a well-rounded environment with necessary services tailored towards senior living.

Pharmacies

• Cleveland Clinic - Stephanie Tubbs Jones Health Center (0.7 miles)
• Walgreens (1.2 miles)
• Marc's Stores (1.5 miles)
• CVS Pharmacy (1.6 miles)
• CVS Pharmacy (2.1 miles)
• Rite Aid (2.2 miles)
• Walmart Pharmacy (2.3 miles)

Restaurants

• McDonald's (0.8 miles)
• bd's Mongolian Grill (1.6 miles)
• Burger King (1.6 miles)
• Boss Dog Brewing Co. (2.2 miles)
• New Heights Grill (2.2 miles)
• McDonald's (2.9 miles)
• Taco Bell (3.1 miles)

Parks

• Coventry PEACE Park (1.6 miles)
• Desan Park (3.6 miles)
• Anderson Field (3.7 miles)
• Oakville Road Park (5.5 miles)
• Whiteford Park (6.3 miles)
• Willard Park (6.4 miles)
• The Cleveland Mall (6.5 miles)

Physicians

• Cleveland Clinic Severance Medical Arts (1.7 miles)
• Cleveland Clinic - Cole Eye Institute (2.9 miles)
• Cleveland Clinic - Taussig Cancer Center (3 miles)
• University Suburban Health Center (3.1 miles)
• Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (3.2 miles)
• Cleveland Clinic - Mellen Center (3.3 miles)
• Senders Pediatrics (3.3 miles)

Places of Worship

• South Euclid United Church of Christ (2.3 miles)
• Messiah Luth Church of Lyndhurst (4.3 miles)
• St Clare's Church (5.1 miles)
• Temple Israel Ner Tamid (5.8 miles)

Hospitals

• Louis Stokes Cleveland VA Medical Center (2.4 miles)
• Cleveland Clinic - W.O. Walker Center (2.9 miles)
• Cleveland Clinic Children's Hospital Rehabilitation Center (3.8 miles)
• University Hospitals (4.7 miles)
• St Vincent Charity Medical Center (5.7 miles)
• University Hospitals Ahuja Medical Center (6.8 miles)

Cafes

• Starbucks (2.7 miles)
• Starbucks (5.4 miles)
• Starbucks (6 miles)

Transportation

• Greyhound Station (5.9 miles)
• Cleveland Burke Lakefront Airport (6.2 miles)