Kareema Darby Memorial Home in Cleveland, OH

Pros

• The staff are incredibly friendly and accommodating.
• The facility is clean, well-maintained, and welcoming.
• The nursing, therapy, and administrative teams are compassionate and professional.
• Stefon Johnson is consistently described as exemplary, caring, and helpful.
• The rehabilitation team delivers outstanding results and genuine care.
• Eastbrook's leadership is respected and creates a resident-centered culture.
• The dietary team ensures safe, clean, and well-prepared meals.
• Families are kept informed and feel supported in their loved one's care.
• Residents often report that Eastbrook feels like home due to the warm staff.
• The facility has shown meaningful improvements under current leadership.

Cons

• The facility let his brother go without helping him clean himself, and his clothes kept going missing.
• The mother said the facility looked dirty, and the reviewer would not recommend it.
• In the end, they don't really care for the patients.
• The facility is filthy with incompetent staff; it smells of urine and the food is a joke.
• One should not place a family member here, nor seek employment at this facility.
• The nurses are very unprofessional; the facility is nasty; there is no administration to address issues.
• The facility has bed bugs among other issues.
• It is the worst facility the reviewer has ever been to; staff inflate ratings and warn not to bring family.
• Eastbrook is the worst facility to take a loved one for any type of care; they did not care for or protect the patient.
• There are constant billing mistakes and wrong information on state documents.

Review

Kareema Darby Memorial Home is best suited for families that want a warm, person-centered atmosphere where the caregiving team makes meaningful connections with residents and where rehabilitation and daily supports feel readily available. It works well for seniors who thrive on attentive staff, regular interactions, and a sense of home, with a track record of relatively quick admissions and straightforward entry processes. Those who prize hands-on social work support and a facility that can mobilize care needs through therapy and rehab will find the strongest alignment here. However, for families that insist on rigid, flawless operations - absolute cleanliness at all times, perfect billing accuracy, and uninterrupted administrative responsiveness - alternative communities should be considered.

The core strengths of Kareema Darby Memorial Home lie in its caregiving culture and the immediacy of staff engagement. Reviewers consistently highlight caring, friendly staff who are approachable and respectful, with therapists and nurses delivering patient-focused care. Families value the availability of social work support to coordinate services, and several accounts point to positive interactions with leadership and a willingness to meet residents' needs. The facility's rehab program and on-site services - where present - are repeatedly cited as meaningful contributors to improvements in residents' conditions, underscoring a practical orientation toward returning people home when possible.

Yet the downsides recur with enough clarity to demand serious consideration. Several reviews report cleanliness and maintenance inconsistencies, noting that portions of the environment could be cleaner or better maintained, and in some cases that odors or clutter were present. Nighttime staffing concerns surface in multiple accounts, raising questions about supervision and timely care during off-peak hours. Financial and administrative friction also appears, including claims of billing errors and delays, and disputes around personal belongings or communication about residents' status. Taken together, these issues create a reality in which care quality can swing based on shifts, leadership, and how rigorously processes are followed.

In weighing pros against cons, the strongest offset comes from genuine caregiver warmth, a robust rehab mindset, and the practical benefits of on-site services and social-work coordination. When staff are compassionate, residents feel seen; when therapy and nursing teams are responsive, progress can be solid and measurable. Those advantages are meaningful and real, especially for families willing to stay actively involved, request timely updates, and press for swift problem resolution. However, persistent administrative glitches, inconsistent upkeep, and reliability concerns - especially around medication timing, billing, and personal property - can erode trust and complicate long-term planning for a loved one with complex needs.

Prospective families should enter a visit with a targeted checklist to discern realities on the ground. Ask for current staffing levels, especially on evenings and weekends, and request examples of how care plans are communicated to families. Request a recent state survey or inspection summary and ask how outstanding issues are tracked and closed. Seek clarity on the process for safeguarding resident belongings and handling lost items, and ask for a transparent readout of the billing cycle, including who approves charges and how discrepancies are resolved. Finally, speak with several residents and family members about consistency of care across shifts, and observe how staff interact with residents during meals, activities, and daily routines.

The bottom-line recommendation is clear: Kareema Darby Memorial Home can be a strong fit for families who prioritize compassionate, hands-on care and who are prepared to partner with the facility to monitor quality, maintain open lines of communication, and push for steady improvements. For families whose nonnegotiables include pristine upkeep, immaculate financials, and unwavering administrative responsiveness without active advocacy, alternatives may offer more predictable reliability. A visit should center on bonding with the caregiving team, validating the facility's current practices, and aligning expectations with the resident's specific needs, so the choice rests on whether the personal touch and rehab-oriented environment outweigh the potential for operational bumps.

This part of Cleveland, Ohio offers a variety of amenities that cater to the needs of seniors looking for a convenient and comfortable living environment. With several restaurants such as McDonald's, bd's Mongolian Grill, and Boss Dog Brewing Co. nearby, there are plenty of dining options to choose from. Additionally, there are numerous pharmacies like Walgreens and CVS Pharmacy in close proximity for easy access to medications and health supplies. The area also boasts several parks such as Coventry PEACE Park and Anderson Field, providing opportunities for outdoor recreation and relaxation. For medical care, there are reputable hospitals like Cleveland Clinic and St Vincent Charity Medical Center nearby, along with various physician offices specializing in different areas of healthcare. In terms of transportation, there is a Greyhound station available for convenient travel options.Overall, this neighborhood offers a well-rounded community with a mix of dining options, healthcare facilities, parks, and transportation services ideal for seniors seeking a vibrant and accessible living environment in Cleveland.

Restaurants

• McDonald's (0.4 miles)
• bd's Mongolian Grill (1 miles)
• Boss Dog Brewing Co. (2 miles)
• New Heights Grill (2 miles)
• Burger King (2.2 miles)
• Burger King (2.2 miles)
• Academy Tavern (2.3 miles)

Pharmacies

• Cleveland Clinic - Stephanie Tubbs Jones Health Center (0.5 miles)
• Marc's Stores (1 miles)
• Walgreens (1.1 miles)
• Rite Aid (1.7 miles)
• Rite Aid (1.7 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.5 miles)

Parks

• Coventry PEACE Park (1.1 miles)
• Anderson Field (4.7 miles)
• Desan Park (4.7 miles)
• Willard Park (5.3 miles)
• The Cleveland Mall (5.4 miles)
• Voinovich Bicentennial Park (5.5 miles)
• Oakville Road Park (6.4 miles)

Hospitals

• Louis Stokes Cleveland VA Medical Center (1.3 miles)
• Cleveland Clinic - W.O. Walker Center (1.7 miles)
• Cleveland Clinic Children's Hospital Rehabilitation Center (2.7 miles)
• St Vincent Charity Medical Center (4.5 miles)
• University Hospitals (5.6 miles)
• Cleveland Clinic - Lutheran Hospital (6.4 miles)

Physicians

• Cleveland Clinic - Cole Eye Institute (1.8 miles)
• Cleveland Clinic - Taussig Cancer Center (1.9 miles)
• Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (2.1 miles)
• Cleveland Clinic - Mellen Center (2.1 miles)
• Cleveland Clinic Severance Medical Arts (2.3 miles)
• University Suburban Health Center (3.8 miles)
• Senders Pediatrics (3.9 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (4.9 miles)
• Starbucks (5.4 miles)
• Lekko Coffee (6.4 miles)
• Rising Star Coffee Roasters (6.5 miles)

Places of Worship

• South Euclid United Church of Christ (3.4 miles)
• Messiah Luth Church of Lyndhurst (5.1 miles)
• St Clare's Church (6 miles)

Transportation

• Greyhound Station (4.9 miles)
• Cleveland Burke Lakefront Airport (5.1 miles)