Kareema Darby Memorial Home

Pros

• The staff is extremely friendly and accommodating.
• The facility is clean and well maintained.
• The nursing and rehabilitation teams provide outstanding care.
• Stefon Johnson is an exemplary and caring staff member who goes above and beyond.
• Shayne the social worker is compassionate and focused on the well-being of patients.
• The administration is supportive and the management is top-notch.
• The dietary team, including Monisha, ensures food is prepared in a safe and clean environment.
• Eastbrook has shown significant improvements under leadership.
• The vent unit has highly skilled and trained respiratory professionals.
• The environment is warm, welcoming, and patient-centered.
• The facility is trusted and recommended by families for their loved ones.
• Hospice professionals praise Eastbrook for quality care and active involvement in care conferences.

Cons

• The facility let a patient go without helping him clean himself, and his clothes kept going missing.
• The facility looked dirty and was not recommended for anyone.
• The staff were perceived as not caring for the patients.
• The facility seemed understaffed, especially at night.
• There were initial concerns about a ceiling leak.
• The reviewer claimed they were scammed by Eastbrook Healthcare, including insurance cancellations after enrolling in WellCare.
• The reviewer advised not to trust this place.

Review

Eastbrook Health Care Center emerges in these impressions as a place where care and compassion are often the central experience, even as families acknowledge that no facility is perfect. Across a broad spectrum of visits and interactions, many reviewers highlight how the staff's warmth and dedication stand out. Families repeatedly describe the atmosphere as friendly, welcoming, and patient-centered, with nurses, aides, social workers, and administrators going out of their way to make loved ones feel safe and cared for. One reviewer notes that the place is "extremely friendly and accommodating," while others remind us that the everyday humanity of the staff - greeting residents, checking in with a cheerful morning hello, and addressing personal needs with respect - left a lasting positive impression. The consistent thread is that caring staff, from the nursing team to dietary and activity staff, often become a meaningful and reliable support system for families during challenging times.

Within Eastbrook, several individuals are repeatedly singled out for their positive impact. Night nurse Dwayne is called "the sweetest," a testament to the personal connections that quietly shape the experience for residents and families. Stefon Johnson, described by multiple reviewers as a standout manager, is praised for going above and beyond, addressing concerns promptly, and providing leadership that feels compassionate and practical. Mike, the administrator, is repeatedly recognized as approachable and supportive, with reviewers noting his welcome and the positive changes he has helped drive in the building. Shayne, the social worker, is lauded as a "GODSEND" by one reviewer and consistently praised for compassion and advocacy for patients and families. Together, these individuals are part of a web of staff who are seen as reliable, knowledgeable, and deeply invested in the well-being of residents.

There is also substantial acknowledgment of the facility's clinical strength and rehabilitation focus. Several reviewers emphasize the sub-acute level of care, the responsive rehabilitation team, and the commitment to returning residents home whenever possible. The facility is described as hosting a robust vent unit with highly skilled respiratory professionals, underscoring the center's capability to manage complex medical needs. Dementia care is noted as a 24-hour priority in one review, reflecting a continuity of care that family members value. The care philosophy appears to center on empathy, clear communication, and practical outcomes, with multiple families expressing confidence in the team's ability to work toward meaningful improvements in residents' health and daily functioning.

The physical environment and ongoing improvements receive mixed but often hopeful feedback. On the positive side, reviewers mention clean halls, well-maintained spaces, and tangible upgrades, such as a freshly paved parking lot that a hospice social worker cited as part of a broader commitment to quality. Improvements in the dietary department - led by a new dietary manager, Monisha, who is described as ensuring food safety and a cleaner kitchen - are repeatedly highlighted as evidence of the center's progress. A common sentiment is that Eastbrook is moving in a strong direction with leadership that values both clinical excellence and a pleasant living environment. Yet a few reviewers note calmer, more cautious observations about cleanliness or safety in passing, underscoring that the facility's appearance and maintenance, like any large operation, can be uneven at times and may improve over time.

Family experiences at Eastbrook also reveal the reality of resource challenges in long-term care. Some visitors felt the facility was understaffed at night, a concern that understandably colors their overall impressions and satisfaction. A sentiment shared by one reviewer - "the facility seemed understaffed, particularly at night" - serves as a reminder that staffing levels can significantly influence the patient and family experience, even amid strong individual caregiver relationships. A standout negative voice in the collection describes a financial and administrative grievance involving insurance enrollment, WellCare, and canceled coverage that caused distress and fear about medical bills. That account is stark and specific, illustrating how complex payer dynamics can intersect with the care experience and leaving readers with a cautionary note about staying vigilant and asking plenty of questions about billing, coverage, and enrollment processes.

Taken together, the reviews paint a portrait of Eastbrook as a place where genuine, attentive care often shines through, driven by a core team that many families came to rely on. The leadership team - especially Stefon Johnson and Mike - appears to foster an environment where staff can act with autonomy and compassion, and where family members feel respected and involved in the care plan. The center's mission to address the needs of medically fragile residents, including those requiring vent support or dementia care around the clock, is echoed by professionals who work with residents every day and by families who see real benefits in their loved ones' daily lives. The hospitable, engaged culture is widely praised, and in many cases it translates into tangible improvements and a sense of trust that the facility can provide a steady, supportive home-like atmosphere during difficult times.

In the end, experiences at Eastbrook Health Care Center are a tapestry of praise, gratitude, and caution. Most testimonials celebrate the staff's warmth, the leadership's responsiveness, and the facility's ongoing improvements in care and environment. A few voices remind readers to stay attentive to potential gaps - such as night staffing, cleanliness variances, or administrative billing complexities - so that families can navigate care with their eyes open and their questions ready. For many families, Eastbrook presents a compelling mix of compassionate caregiving, professional competence, and a community-oriented approach that often helps residents maintain dignity and comfort while navigating recovery, rehabilitation, or long-term care.

This part of Cleveland, Ohio offers a variety of amenities that cater to the needs of seniors looking for a convenient and comfortable living environment. With several restaurants such as McDonald's, bd's Mongolian Grill, and Boss Dog Brewing Co. nearby, there are plenty of dining options to choose from. Additionally, there are numerous pharmacies like Walgreens and CVS Pharmacy in close proximity for easy access to medications and health supplies. The area also boasts several parks such as Coventry PEACE Park and Anderson Field, providing opportunities for outdoor recreation and relaxation. For medical care, there are reputable hospitals like Cleveland Clinic and St Vincent Charity Medical Center nearby, along with various physician offices specializing in different areas of healthcare. In terms of transportation, there is a Greyhound station available for convenient travel options.Overall, this neighborhood offers a well-rounded community with a mix of dining options, healthcare facilities, parks, and transportation services ideal for seniors seeking a vibrant and accessible living environment in Cleveland.

Restaurants

• McDonald's (0.4 miles)
• bd's Mongolian Grill (1 miles)
• Boss Dog Brewing Co. (2 miles)
• New Heights Grill (2 miles)
• Burger King (2.2 miles)
• Burger King (2.2 miles)
• Academy Tavern (2.3 miles)

Pharmacies

• Cleveland Clinic - Stephanie Tubbs Jones Health Center (0.5 miles)
• Marc's Stores (1 miles)
• Walgreens (1.1 miles)
• Rite Aid (1.7 miles)
• Rite Aid (1.7 miles)
• CVS Pharmacy (1.9 miles)
• CVS Pharmacy (2.5 miles)

Parks

• Coventry PEACE Park (1.1 miles)
• Anderson Field (4.7 miles)
• Desan Park (4.7 miles)
• Willard Park (5.3 miles)
• The Cleveland Mall (5.4 miles)
• Voinovich Bicentennial Park (5.5 miles)
• Oakville Road Park (6.4 miles)

Hospitals

• Louis Stokes Cleveland VA Medical Center (1.3 miles)
• Cleveland Clinic - W.O. Walker Center (1.7 miles)
• Cleveland Clinic Children's Hospital Rehabilitation Center (2.7 miles)
• St Vincent Charity Medical Center (4.5 miles)
• University Hospitals (5.6 miles)
• Cleveland Clinic - Lutheran Hospital (6.4 miles)

Physicians

• Cleveland Clinic - Cole Eye Institute (1.8 miles)
• Cleveland Clinic - Taussig Cancer Center (1.9 miles)
• Cleveland Clinic R Building - Cleveland Clinic Children's Outpatient Center (2.1 miles)
• Cleveland Clinic - Mellen Center (2.1 miles)
• Cleveland Clinic Severance Medical Arts (2.3 miles)
• University Suburban Health Center (3.8 miles)
• Senders Pediatrics (3.9 miles)

Cafes

• Starbucks (3 miles)
• Starbucks (4.9 miles)
• Starbucks (5.4 miles)
• Lekko Coffee (6.4 miles)
• Rising Star Coffee Roasters (6.5 miles)

Places of Worship

• South Euclid United Church of Christ (3.4 miles)
• Messiah Luth Church of Lyndhurst (5.1 miles)
• St Clare's Church (6 miles)

Transportation

• Greyhound Station (4.9 miles)
• Cleveland Burke Lakefront Airport (5.1 miles)