Halo Home Healthcare in Cincinnati, OH

Pros

• Halo is a great company with responsive staff who address questions quickly.
• Halo is loved by employees who have worked there for years.
• Halo is among the highest paying agencies, offering same-day pay and pay advances.
• Halo is an honest company that does not tolerate Medicaid fraud.
• Halo has high integrity and supportive leadership; Shana is fair and fantastic to work for.
• Halo provides great caregivers and a caring, supportive environment for clients and staff.
• Halo goes above and beyond to ensure satisfaction and resolves issues promptly and professionally.

Cons

• Halo closed down the Medicare section of health care, notified employees via text messages, and did not pay all wages owed.
• Halo showed no concern for clients or employees.
• Halo has ongoing payroll problems.
• Medicaid fraud is alleged as the real problem and caregivers are not really at work.
• Halo needs a lot of direction for high-risk cases and still offers no guarantee of execution and care, leaving pressure on aides.
• Recruiting is more luck than finding good fits for clients.

Review

Halo Home Healthcare in Cincinnati is best suited for families seeking intimate, in-home care with caregivers who are repeatedly described as compassionate, capable, and attentive. The model fits seniors who want reliable companionship, routine personal care, and practical medical oversight delivered in a home setting. It also resonates with families who prize staff loyalty and quick issue resolution, as several reviewers emphasize caregivers who stay engaged, responsive, and genuinely invested in their clients. The business is particularly appealing when there is a diabetic or high-need client in the mix, where one caregiver's demonstrated competence can tip the balance toward consistent day-to-day quality of care.

The strongest positives center on the people delivering the care. Reviewers consistently highlight great caregivers, high integrity among staff, and leadership that is fair and responsive. The agency is praised for promptly addressing questions and issues, with several accounts of problems being resolved quickly and professionally. Families feel their loved ones are treated with care and respect, and workers themselves report favorable conditions, including good pay, same-day pay options, and pay advances. When a care plan needs to scale for a higher level of observation or activity, Halo is viewed as capable of deploying capable aides who can manage complex, chronic conditions and deliver attentiveness that makes a tangible difference.

Yet the picture is not one-sided. A thread of back-office and payroll friction runs through multiple reviews. Complaints about pay reliability, with references to biweekly or frequent pay issues, direct deposit delays, and a broad sense that payroll problems surface too often, create unease about consistency. A few critiques describe poor professional communication, slow response times, and perceived lack of transparency - factors that can ripple into scheduling, caregiver assignments, and overall trust in the administration. One review even notes that the Medicare section was shut down and payroll concerns followed, signaling potential systemic strains when workloads or regulatory ties shift. Taken together, these administrative gaps present a real risk for families counting on seamless coordination.

Those cost/benefit dynamics still tilt toward Halo's strengths for many clients, but not universally. The caregiving excellence and the agency's willingness to resolve issues quickly can offset the sting of administrative missteps for low- to moderate-risk cases that rely primarily on daily living assistance, companionship, and medication reminders. Families should expect an engaged, capable care team and a responsive office that will mobilize when problems arise. However, for clients with high medical complexity, frequent changes in care plans, or a need for rigorous, ongoing administrative oversight, the back-office gaps may undermine the overall stability of the arrangement. In short, Halo's care quality shines; its systems sometimes lag.

When should alternatives be considered? If the priority is flawless payroll reliability, airtight transparency, and proactive, proactive risk management in high-acuity cases, it pays to explore agencies with more uniformly documented back-office performance and formal escalation protocols. For families worried about continuity of staff during escalations or transitions in care plans, a provider with stronger standardized processes and clearer accountability may offer greater peace of mind. If Medicaid or payer-specific compliance integrity is a central concern, request concrete references and verifiable documentation about staffing audits, billing practices, and regulatory compliance before committing.

To proceed decisively, engage Halo with a deliberate, test-drive mindset. Schedule a formal kickoff that maps the exact care needs, caregiver matching criteria, and escalation paths. Request a written payroll and scheduling policy, plus evidence of payroll timeliness for the prior 90 days and a point person for back-office questions. Ask for client satisfaction references and a transparent caregiver orientation plan, including ongoing supervision and performance feedback. Clarify how high-risk situations are managed, who approves changes in care intensity, and how communications are handled during weekend and holiday periods. The best-fit decision will align Halo's demonstrated care quality and responsiveness with a back-office framework that reliably supports families every step of the way.

This part of Cincinnati, Ohio offers a variety of amenities that cater to senior living needs. With several hospitals and physicians' offices within close proximity, residents can easily access medical care. Additionally, there are numerous restaurants and cafes for dining options, as well as pharmacies for medication needs. The area also boasts several parks for leisurely walks or outdoor activities. Places of worship are readily available for spiritual fulfillment, and a theater is nearby for entertainment. Overall, this part of Cincinnati provides a convenient and diverse range of resources for seniors looking to settle in a vibrant community.

Hospitals

• Trihealth Connect Training (0.5 miles)
• TriHealth Seniority - TriHealth Bethesda North Hospital (0.8 miles)
• Mercy Health - The Jewish Hospital (3.1 miles)
• Cincinnati Children's (4.4 miles)
• Micu 4 (6.4 miles)
• Midwest Process Innovation (6.9 miles)

Physicians

• Cardiology Center of Cincinnati (0.6 miles)
• Gastroenterology Specialists (0.8 miles)
• University Endoscopy Center (1.4 miles)
• Bartlett, Sarah Dr - Somi Javaid, Md and Associates (2.4 miles)
• Ohio Valley Orthopaedics and Sports Medicine (2.7 miles)
• Health First Physicians (3.1 miles)
• Family Eye Care (4.1 miles)

Restaurants

• Carlo & Johnny (0.8 miles)
• Firehouse Grill (1.4 miles)
• diBella's Old fashioned Submarines (1.9 miles)
• Skyline Chili (1.9 miles)
• McDonald's (2.2 miles)
• Silver Spring House Restaurant (2.3 miles)
• March First Brewing (2.4 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.6 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.5 miles)
• Walgreens (3.7 miles)
• Walgreens (4 miles)

Parks

• Swaim Park (1.2 miles)
• Blue Ash Summit Park (1.8 miles)
• Weller Park (2.3 miles)
• Sharon Woods Park (3.5 miles)
• Chamberlin Park (3.8 miles)
• Cottell Park (4.4 miles)
• Kroger Hills (6.5 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (4.1 miles)
• Silverton Cafe (4.4 miles)
• Gabby's Cafe (6.1 miles)
• Starbucks (6.8 miles)

Places of Worship

• St Gertrude Church (4.5 miles)
• Adath Israel Congregation (4.6 miles)
• Epiphany United Methodist Church (5.9 miles)
• Mason Christs Church At (6.4 miles)
• City of Madisonville (6.5 miles)
• St James of the Valley (6.6 miles)
• Saint Margaret of Corona Catholic Church (6.9 miles)

Theaters

• AMC West Chester 18 (6.3 miles)