Assisting Hands® Home Care of Cincinnati and Northern Kentucky

Pros

• Assisting Hands is consistently praised for kindness, responsiveness, and professionalism.
• Heather at the hospital is commended for thorough notes and being readily available for questions.
• The company is described as providing five-star, 24/7 care.
• Caregivers Marlene and T. are highlighted as exceptional and dedicated.
• Kadeshia Henderson is recognized for taking on many shifts and adapting to the client's needs and preferences.
• The caregiving team (Gaynell, Kameeka, Monica, Jada, and Jen) is noted for compassionate, dignified care in the final months.
• Cassian delivers highly skilled dementia care with engaging activities and excellent coordination with other healthcare providers.
• Dash is regarded as the best caregiver among those employed.
• Yvette and Marquetta are noted for their compassionate care and the peace of mind they provide.

Review

When we were trying to figure out care for a loved one, we felt overwhelmed and found ourselves just googling different companies. In the end, Assisting Hands stood out not because of glossy marketing, but because of the people. They were kind, responsive, and professional from that first contact. Heather, who met us at the hospital, was especially thorough - taking detailed notes about the care we were seeking and staying readily available for texts and questions. Even when we ultimately decided we didn't need ongoing care after a few visits, they were understanding and supportive, which left us with a very positive impression and a sense that we'd be comfortable returning if we needed help again in the future.

Among the strongest impressions were the caregivers who touched our family directly. Marlene and T. were singled out for their exceptional care of a mom who needed support, with many noting their warmth, skill, and genuine kindness. Their impact was so meaningful that the reviewer would definitely recommend Assisting Hands and would turn to them again for future home care. This kind of staff-to-family connection - where caregivers become trusted partners - was a recurring theme across many stories.

Several reviews highlight the level of service over time, including patients who required 24/7 care. One reviewer reflected on the experience with renewed confidence, suggesting that patience with the process pays off and that what matters most is the ongoing dedication to the loved one. The overall sentiment was that the team's care is not only capable but deeply compassionate, and that the coordination and communication from the agency were ultimately very solid.

The agency's consistency in assigning attentive, capable aides was also emphasized. Kadeshia Henderson stood out for taking on many more shifts, quickly learning the needs and preferences of the family and applying them to deliver higher satisfaction. The note from Dru & Dick applauded Kadeshia for adapting to evolving requirements and for making herself valuable through thoughtful care, illustrating how a caregiver's initiative can meaningfully improve a loved one's daily life.

In the most sensitive of times - during the final months of life - the care team was described as compassionate, dedicated, and deeply supportive of the entire family. Gaynell, Kameeka, Monica, Jada, and Jen were specifically named for their kindness, dignity, and genuine love in caregiving. Families felt that these caregivers helped make a difficult period more bearable and provided a level of professional empathy that extended beyond routine tasks, underscoring why many would confidently recommend Assisting Hands to others in need of heartfelt caregiving.

Beyond those highlights, several stories focused on the day-to-day excellence of individual caregivers. Cassian's care for a husband in 24-hour memory care demonstrated a remarkable blend of skill and humanity: engaging conversations at the patient's level, reminiscence, age-appropriate games, and tailored exercises, all while coordinating smoothly with other healthcare providers. The caregiver's ability to nurture nutrition and dignity during meals further illustrated how meaningful activity and compassionate interaction can improve well-being for someone living with dementia.

Another strong note came from a family whose loved one had recently undergone surgery. Dash arrived on time, was pleasant and courteous, and went above and beyond by making beds, tidying the patio, preparing meals, and promptly responding to all requests. The caregiver's upbeat approach - often asking "what's next?" after completing tasks - left the family with a sense of reliability and warmth that is hard to replace.

The breadth of care across different conditions was repeatedly praised. Yvette and Marquetta were described as caring and helpful, with Yvette going the extra mile to make a loved one's living space more homey and organized. The positive references extended to Heather and Aaron for their recommendations, which helped families feel supported even before services began. The entire team - the care specialists, coordinators, and aides - was repeatedly credited for providing peace of mind, ensuring that families could focus more on their loved ones and less on the logistics of care.

A broader set of testimonials highlighted the coordinated effort of many staff members who contributed to meaningful outcomes. Melissa, Niya, Jayla, Jelissa, Kimberly, Ronishia, Timiecia, and Heaven were acknowledged for enabling families to spend more quality time with their loved ones in their final weeks, while Deann (the care specialist) and Char (the care coordinator) were praised for their flexibility and clear communication. In each case, the caregivers' professionalism and willingness to adapt to evolving needs were central to the families' positive experiences.

Several reviews closed with gratitude for specific individuals who truly stood out. Jaeyla and Alexis were called out for making a huge positive difference during challenging months, while Molly M. was celebrated for improving a mother's demeanor, appearance, and health through engaging, fun, and meaningful activities - evidence of how much impact a thoughtful caregiver can have on daily life. The stories also highlighted Anais Reed and Regina Coleman for their kindness and humor after a corneal transplant, Shari, Xhana, and Tamika for dependable, extra-mile support, and Vernice for consistently anticipating needs during a lengthy hospital-to-home transition.

In sum, the overall impression across these accounts is one of consistent, compassionate, and highly capable home care. Families repeatedly point to caregivers who combine practical skills with genuine empathy, along with a capable administrative team that coordinates smoothly, listens carefully, and adapts to changing circumstances. Whether recovering from surgery, managing dementia, receiving end-of-life care, or needing occasional support to maintain independence at home, Assisting Hands appears to deliver a dependable, heart-centered level of service that many families would trust again and again. The threads running through these stories paint a portrait of care that is not only about tasks done well, but about the comfort, dignity, and peace of mind that come from knowing a loved one is in capable, compassionate hands.

This part of Cincinnati, Ohio offers a variety of amenities and services that would be beneficial for senior living. With several hospitals nearby such as TriHealth Bethesda North Hospital and Cincinnati Children's, seniors can have access to quality healthcare services. There are also a number of reputable physicians and pharmacies in the area for medical needs. Additionally, there are many parks like Swaim Park and Blue Ash Summit Park for outdoor recreation and relaxation. For dining options, there are restaurants like Carlo & Johnny and Firehouse Grill, as well as cafes such as Starbucks for socializing or enjoying a meal. Places of worship like St Gertrude Church and Epiphany United Methodist Church cater to spiritual needs. Overall, this neighborhood provides a mix of conveniences and opportunities for seniors to lead an active and fulfilling lifestyle.

Hospitals

• Trihealth Connect Training (0.5 miles)
• TriHealth Seniority - TriHealth Bethesda North Hospital (0.8 miles)
• Mercy Health - The Jewish Hospital (3.1 miles)
• Cincinnati Children's (4.4 miles)
• Micu 4 (6.4 miles)
• Midwest Process Innovation (6.9 miles)

Physicians

• Cardiology Center of Cincinnati (0.6 miles)
• Gastroenterology Specialists (0.8 miles)
• University Endoscopy Center (1.4 miles)
• Bartlett, Sarah Dr - Somi Javaid, Md and Associates (2.4 miles)
• Ohio Valley Orthopaedics and Sports Medicine (2.7 miles)
• Health First Physicians (3.1 miles)
• Family Eye Care (4.1 miles)

Restaurants

• Carlo & Johnny (0.8 miles)
• Firehouse Grill (1.4 miles)
• diBella's Old fashioned Submarines (1.9 miles)
• Skyline Chili (1.9 miles)
• McDonald's (2.2 miles)
• Silver Spring House Restaurant (2.3 miles)
• March First Brewing (2.4 miles)

Pharmacies

• CVS Pharmacy (1.1 miles)
• Walgreens (1.6 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.1 miles)
• Walgreens (3.5 miles)
• Walgreens (3.7 miles)
• Walgreens (4 miles)

Parks

• Swaim Park (1.2 miles)
• Blue Ash Summit Park (1.8 miles)
• Weller Park (2.3 miles)
• Sharon Woods Park (3.5 miles)
• Chamberlin Park (3.8 miles)
• Cottell Park (4.4 miles)
• Kroger Hills (6.5 miles)

Cafes

• Starbucks (2.2 miles)
• Starbucks (4.1 miles)
• Silverton Cafe (4.4 miles)
• Gabby's Cafe (6.1 miles)
• Starbucks (6.8 miles)

Places of Worship

• St Gertrude Church (4.5 miles)
• Adath Israel Congregation (4.6 miles)
• Epiphany United Methodist Church (5.9 miles)
• Mason Christs Church At (6.4 miles)
• City of Madisonville (6.5 miles)
• St James of the Valley (6.6 miles)
• Saint Margaret of Corona Catholic Church (6.9 miles)

Theaters

• AMC West Chester 18 (6.3 miles)