Envision Home Care Alternatives, Inc.

Pros

• The Club Phoenix Respite program was amazing and helpful to many individuals and their families, providing much-needed breaks for special needs parents.
• The skills taught to participants and their families were very helpful.
• The staff are beautiful, and their work is deeply appreciated.
• The agency is absolutely amazing, with Kristie stepping in to help when emergency assistance was needed.
• The provider who cared for the reviewer's five-year-old son was absolutely amazing.
• Envision is the place to go for respite care.
• The Envision Team is awesome, and the staff consistently go above and beyond to enrich the lives of those they support.

Cons

• An amazing program was closed down when it should have never been.
• The company is terrible.
• The CEO is bashful and hateful toward people who don't work for them.
• They would not recommend the agency to anyone.

Review

There is a strong thread running through the experiences shared by families who rely on respite services and supportive care. Across these notes, people describe respite programs as life-changing for both the individuals who receive care and the families who depend on a trusted system to take a much-needed pause. The voices come from different angles - praise for what worked beautifully, a plea for what they wish could return, and a candid critique from someone with a different experience - yet the underlying message remains clear: dependable, compassionate care matters deeply.

One set of comments centers on the Club Phoenix Respite program. The reviewer describes it as an amazing program that was profoundly helpful to many individuals and their families. It provided essential breaks for special-needs parents and delivered valuable skills to both participants and their families. The sentiment is almost wistful: this is a program that "needs to come back," written with an earnest hope that it should never have been closed. The tone is filled with gratitude for what the program offered and a sense of loss at its absence, underscored by praise for the staff as "beautiful" and helpful in every way.

In the same vein of appreciation, another reviewer notes the personal impact of the team behind these services. The expression of thanks extends beyond the program's existence to the people who make it work. The staff's demeanor and dedication are highlighted as a standout, tangible part of the experience. The overall sentiment is one of genuine gratitude for the care and the positive difference that the staff's presence makes in the lives of families dealing with challenging circumstances.

Counterbalancing these positive voices is a sharply critical perspective about another business in the same general sphere. The reviewer labels the company as terrible and accuses the CEO of being bashful and hateful toward people who don't work for them, concluding with a clear warning not to recommend the organization. This contrast in experiences serves as a reminder that not all programs or leaders within the broader network deliver consistently, and it underscores the importance of trustworthy leadership and respectful, client-centered management.

Against that backdrop of mixed experiences, there is a strongly positive account of Envision. This reviewer calls Envision "absolutely amazing," recounting how mutual trust and readiness to help were demonstrated in a moment of crisis when OVRS failed them at the last minute. The director, Kristie, is singled out for stepping in and "saving my entire world," a phrase that conveys how profoundly reliable and responsive leadership can feel in an emergency. The provider who cared for the reviewer's five-year-old son is described as "absolutely amazing," reinforcing the message that the people delivering care can be a critical part of the positive equation.

Further praise for Envision comes from another note that simply and clearly celebrates the Envision Team as "awesome." The staff, in this account, consistently go above and beyond, enriching the lives of those they support. This viewpoint emphasizes not only the technical aspects of care but also the everyday generosity, attentiveness, and dedication that add real value to the families who rely on respite and supportive services. It's a portrait of a team that shows up, listens, and makes meaningful differences day after day.

Taken together, these reviews sketch a landscape where compassionate care, skilled staff, and dependable leadership can transform family life in meaningful ways. The strongest praise centers on moments when staff - and especially directors - step in with warmth, competence, and a readiness to adapt to urgent needs. There is also a clear yearning for programs that have proven their value to be reinstated or reinforced, as well as a reminder that leadership quality can either amplify or diminish the positive effects of the care provided. In this mosaic of experiences, the common thread remains obvious: families seeking respite and specialized support want programs that are not only good on paper but proven in practice by people who truly care.

Hospitals

• Good Samaritan Hospital (0.5 miles)
• Veterans Hospital (1.2 miles)
• University of Cincinnati Medical Center (1.4 miles)
• Cincinnati Children's Hospital Medical Center (1.5 miles)
• The Christ Hospital (1.6 miles)
• Cincinnati Children's (3.8 miles)
• Mercy Health - West Hospital Campus (4.9 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Walgreens (1.3 miles)
• CVS Pharmacy (1.3 miles)
• Walgreens (2 miles)
• Walgreens (2.7 miles)
• Walgreens (3.4 miles)
• CVS Pharmacy (3.9 miles)

Restaurants

• Skyline Chili (0.7 miles)
• China Food (0.8 miles)
• Murphy's Pub (1.1 miles)
• Alabama Que (1.2 miles)
• McDonald's (1.6 miles)
• Samuel Adams Cincinnati Taproom (1.7 miles)
• Pepp & Dolores (2 miles)

Cafes

• The 86 Coffee Bar & Concert Venue (1.1 miles)
• Coffee Emporium (2.4 miles)
• Deeper Roots Coffee (2.8 miles)
• York Street Cafe (4 miles)
• Starbucks (4.4 miles)
• Starbucks (4.7 miles)

Physicians

• University Hospital Outpatient Building (1.5 miles)
• Hand Surgery Specialists (1.8 miles)
• Eye Care Associates (4.1 miles)
• The Urology Group (4.3 miles)
• Riverhills Neuroscience (4.4 miles)
• Beers, Ann, Md - St Elizabeth Healthcare Regl (4.5 miles)
• Seven Hills Women's Health Centers (4.6 miles)

Parks

• Washington Park (2.2 miles)
• Washington Dog Park (2.2 miles)
• Ziegler Park (2.2 miles)
• John G & Phyllis W Smale Riverfront Park (3.2 miles)

Transportation

• Government Square (2.8 miles)
• Metro Bond Hill Garage (3.6 miles)

Places of Worship

• White Oak Chapel (4.9 miles)
• St Dominic Church (4.9 miles)
• St Mary Church (4.9 miles)
• St Vivian's Catholic Church (5 miles)