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3.1 from 47 reviews
5 stars
19
4 stars
5
3 stars
2
2 stars
2
1 stars
19
Overall Review of Clifton Care Center
caveat11 reviews mention this
Staff responsiveness is inconsistent
Several residents describe delays or gaps in care and help when they needed it.
Some residents describe difficulty getting timely help, including concerns about whether the call button gets a response and complaints about staff not addressing issues. Other reviews point to safety or basic-care problems, like being left without needed cooling during a heat warning and residents needing emergency help because no one would assist. A few also criticize communication and professionalism from upper management or frontline staff, describing dismissive or rude interactions.
caveat7 reviews mention this
Meals and portions get criticized
Food quality and portioning are recurring points of complaint.
Multiple reviews criticize meals as unpleasant or inadequate, including reports of missing scheduled meals and food described as similar to ājail food.ā Others call the dining āterribleā or say theyāve seen better meals elsewhere. Not all feedback is negativeāat least one reviewer notes the kitchen offers more variety and alternatives for dietary needsābut the negative comments appear often enough to stand out.
caveat4 reviews mention this
Cleanliness and maintenance concerns
Residents and visitors mention cleanliness and upkeep problems.
Several reviewers describe the building as dirty, with complaints that include mold, mice, and the need for better cleanliness. One review also mentions the facility needing paint, suggesting upkeep could be improved. While some comments note rooms and restrooms as acceptably clean, the negative cleanliness reports show up repeatedly.
common10 reviews mention this
Many families praise caring staff
Many reviewers say staff members are friendly, supportive, and attentive to residents.
A number of families describe staff as friendly and helpful, including help through admissions paperwork and ongoing support during a stay. Several reviews specifically highlight hands-on nursing and CNA attention, describing residents as happier and cared for during difficult times. Some also balance the conversation by acknowledging rough experiences while saying changes were being made, and that teamwork and loyalty stood out during visits.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
142 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Cincinnati Northern Kentucky International (9 miles away)
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Videos
Nearby Places of Interest
Restaurants
China Food (0.4 miles)
Murphy's Pub (0.8 miles)
Skyline Chili (0.8 miles)
Alabama Que (1 miles)
Samuel Adams Cincinnati Taproom (1.4 miles)
McDonald's (1.5 miles)
Pepp & Dolores (1.7 miles)
Hospitals
Good Samaritan Hospital (0.6 miles)
Veterans Hospital (1.1 miles)
The Christ Hospital (1.3 miles)
University of Cincinnati Medical Center (1.3 miles)
Cincinnati Children's Hospital Medical Center (1.5 miles)
Cincinnati Children's (4.1 miles)
St Elizabeth Fort Thomas (5 miles)
Pharmacies
CVS Pharmacy (0.7 miles)
Walgreens (1 miles)
CVS Pharmacy (1 miles)
Walgreens (2.2 miles)
Walgreens (2.3 miles)
Walgreens (3.4 miles)
Newport Drug Center (3.9 miles)
Cafes
The 86 Coffee Bar & Concert Venue (0.9 miles)
Coffee Emporium (2 miles)
Deeper Roots Coffee (2.5 miles)
York Street Cafe (3.6 miles)
Starbucks (4 miles)
Starbucks (4.6 miles)
Starbucks (5.1 miles)
Physicians
University Hospital Outpatient Building (1.4 miles)
Hand Surgery Specialists (1.6 miles)
Beers, Ann, Md - St Elizabeth Healthcare Regl (4.1 miles)
Eye Care Associates (4.2 miles)
The Urology Group (4.3 miles)
St. E Diabetes Center (4.4 miles)
Riverhills Neuroscience (4.5 miles)
Parks
Washington Park (1.8 miles)
Washington Dog Park (1.8 miles)
Ziegler Park (1.9 miles)
John G & Phyllis W Smale Riverfront Park (2.8 miles)
Clifton Care Center on seniors.fyi includes 3 photos including images showing landscaping, exercise equipment, gym, staircase, interior, lighting, nature, trees, and more.
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Exercise Equipment, Gym, Rehabilitation, Physical Therapy, Staircase, and Exercise Room
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