Clifton Care Center
Save625 Probasco Street, Cincinnati, OH 45220
For more information about senior living options: (844) 490-3973
Clifton Healthcare Center emerges in these shared experiences as a place of stark contrasts, where some families savor genuine warmth and attentive care, while others confront serious concerns about safety, cleanliness, and responsiveness. On the positive side, many reviewers describe the staff as friendly, supportive, and approachable. They highlight how admissions and office personnel make the process smooth, offering clear guidance through paperwork and transitions. Several comments point to a caring atmosphere, with residents and families feeling that the staff treat people with dignity and attention. The facility is praised for having a team that works together, with some notes that the therapy department is excellent and that the overall environment feels like a caring community where residents and staff laugh and support one another.
In particular, there are strong endorsements from relatives of residents who benefited from consistent, compassionate care. Some reviewers recount that nurses and CNAs provided attentive, loving care, especially during difficult times or in the last days of life. There are mentions of a welcoming, "diverse" community vibe where staff and residents feel like family, and of employees who stay long-term, suggesting stability and teamwork. Positive anecdotes also reference responsive leadership and a sense that issues were addressed promptly, with residents treated with respect and a focus on individual goals and needs. For some families, the facility's offerings - such as varied dining options, convenient visiting hours, and even the presence of vending machines on multiple floors - contribute to a perception of a well-rounded living environment.
Yet, these favorable views sit alongside accounts of troubling experiences that raise serious concerns. Several reviewers describe a troubling incident in which a resident in hospice was left in a room with extreme heat, lacking air circulation or a fan, during a heat warning. The narrative portrays a critical deterioration as a result, with a request for more basic acts of care such as cooling the resident or washing him with cold rags. This has led some to question the compassion and attentiveness of staff and to suggest that the care environment may at times lack the vigilance expected in an assisted living and nursing setting. The recurring theme across these comments is a perception that some staff may not be fully attuned to residents' comfort and safety, particularly in high-need situations.
Other reviews paint a more grim picture of day-to-day care and facility conditions. Some reviewers allege neglect, with reports of a resident left in feces for hours, dirty rooms, and mold throughout the building. Complaints about missing clothing, a dirty environment, and even pests like mice contribute to a perception of systemic care issues and a facility that fails to meet basic standards. There are strong accusations about under-staffing and rude or unprofessional behavior from employees, as well as concerns about the integrity of financial practices and money handled by the facility's department. The sentiment in these accounts is that the combination of neglect, poor communication, and questionable upkeep creates a dangerous and uncomfortable living situation for residents.
Amid the dichotomy, some reviewers acknowledge ongoing changes and improvements. They point to specific staff members - such as Andrea in admissions - who went above and beyond to help relocate a loved one from another facility, describing her as ultra-friendly and thorough in breaking down paperwork. Other comments emphasize that not every experience has been negative; some families felt reassured by the care and the potential for better performance, noting that the kitchen offers variety and that residents are able to move around the facility rather than being locked into rooms. In one voice, a reviewer credits improvements in communication and care, suggesting that taking the time to understand new processes and exploring alternatives can yield positive outcomes and reduce stress for families navigating difficult medical decisions.
Taken together, the collection of experiences presents Clifton Healthcare Center as a place where outcomes vary widely. For some families, the staff's kindness, the admissions process, and the presence of capable therapy services offer genuine comfort and trust in the care their loved ones receive. For others, the facility is a source of pain and frustration, with serious accusations about heat exposure, neglect, cleanliness, and management practices that demand scrutiny. The overarching message is one of caution and discernment: families should assess experiences across shifts and departments, observe conditions firsthand, and stay actively involved in care decisions and daily monitoring. Whether one finds a place of warmth and professional compassion or a setting where safety and cleanliness are of grave concern seems to hinge on individual experiences, moments of care, and the specifics of who is on duty at a given time.
Located in Cincinnati, OH, the Clifton Care Center is an exceptional assisted living community offering a wide range of amenities and care services to enhance the quality of life for its residents. With a focus on comfort, convenience, and promoting independence, this community ensures that every individual feels at home.
The Clifton Care Center boasts a variety of amenities designed to cater to the needs and preferences of its residents. A beauty salon is available for those who enjoy pampering themselves, while cable or satellite TV ensures access to entertainment options. Community operated transportation makes it easy for residents to explore the city or attend events, while a computer center allows for staying connected with loved ones. A dining room provides restaurant-style dining experiences, with meal preparation and service included. The fitness room and wellness center promote physical well-being, and the gaming room and small library offer opportunities for relaxation and leisure. Residents can also enjoy outdoor spaces such as gardens.
The care services at Clifton Care Center are comprehensive and personalized. With 24-hour call systems and supervision, residents can feel safe knowing that help is always available when needed. Assistance with activities of daily living such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that medications are administered correctly, while special dietary restrictions like diabetes diets are accommodated.
Residents at Clifton Care Center can expect vibrant daily living through various activities tailored to their interests. Concierge services are available to assist with any requests or inquiries. Fitness programs promote physical health and well-being among residents. Planned day trips allow for exploration beyond the community's walls, while resident-run activities encourage socialization among neighbors. Scheduled daily activities ensure that there is always something exciting happening within the community.
Conveniently located near numerous amenities in Cincinnati, Clifton Care Center offers easy access to various establishments including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options such as buses or trains nearby if needed , and places of worship. In case of any medical emergencies, hospitals are also conveniently located within the vicinity.
With its excellent amenities, comprehensive care services, and convenient location, Clifton Care Center is an exceptional choice for seniors seeking a vibrant and enriching assisted living community in Cincinnati, OH.
Clifton Care Center is located at 625 Probasco Street, Cincinnati, OH 45220 in Hamilton County, Ohio
Clifton Care Center on seniors.fyi includes 3 photos including images showing landscaping, exercise equipment, nature, trees, building, outdoor, rehabilitation, exercise room, and more.
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