The Christ Hospital

Pros

• The Labor and Delivery nurses Jazmin and Grace provided exceptional, compassionate care, keeping mother and baby safe.
• Latoya and Melanie were praised for their fantastic nursing and support.
• The doctors were outstanding.
• The staff were kind and attentive.
• The baby was healthy, happy, and gaining weight.
• The patient felt reassured knowing the staff consistently performed at their best and valued her life.

Cons

• The facility is old and equipment is outdated.
• The heating system was unreliable, alternating between cold and boiling due to a window unit.
• The patient room resembled a cluttered, rundown motel room with a dingy bathroom and cleanliness issues left unaddressed.
• No one cleaned the room or tidied cups and water bottles from the table.
• The ER is under-resourced: only one person checking in patients in a small, loud waiting area.
• Access to food and drinks is limited, with vending machines often lacking beverages.
• Waiting times in the ER can be extremely long, sometimes five hours or more.
• A physician dismissed the patient's concerns and failed to investigate the cause of severe pain, leaving them with no answers.
• A patient was escorted out of the emergency room while still in distress, without evaluation or treatment, causing humiliation.
• Staff were indifferent or dismissive, with reports of language barriers and perceived cultural bias affecting care.
• Mental health services were criticized for poor communication, lack of discharge planning, and treating patients as if they were not a priority.
• The hospital was accused of lacking policy and protocol in mental health care and of exploiting insurance payments.
• The environment was described as unsafe for elderly or vulnerable patients due to alleged racism and prejudice.
• Security personnel were criticized for intimidation and failure to de-escalate situations in the ER.

Review

Across a wide range of experiences at Christ Hospital, patients describe a common thread: the staff can be kind, attentive, and deeply caring, while others retreat to a harsher verdict about the facilities, administration, and handling of emergencies. One reviewer captured the sentiment well with a line that frames the broader message: "Staff kind, care attentive - but only Jesus truly heals." That mix of gratitude and frustration threads through many of these accounts, highlighting both the human touch of individual caregivers and the systemic challenges that patients feel they encounter.

Facility conditions emerge as a frequent point of complaint. A patient who stayed on the fourth floor on December 27, 2023 describes an environment that felt overwhelmingly old and poorly climate-controlled: a heat source that came from a window unit created a roller-coaster of temperatures - "cold, then boiling" - in what was supposed to be a safe, comfortable room. The same account paints a room that looked "cluttered and old," with a small, dingy bathroom and a call cord that didn't respond when attempted twice. In addition, the room didn't feel clean or organized; cups and water bottles were left on the table, and the TV placement kept the device far from the bed, signaling a lack of attention to basic patient convenience and comfort. These details collectively suggest a disconnect between the kindness of staff and the quality of the physical environment in which care is delivered.

For some patients, the personal cost of access and continuity of care became pressing. An ominous update in October 2025 notes a stark disruption in ongoing cancer care: a stage IV cancer diagnosis with a week's notice that the Ft Wright office would be remodeled, forcing a move to Red Bank. The reviewer questions whether the timing was manipulated to push care farther from home, concluding with a stark lament about "Leaving The Christ for good." It's a sobering reminder of how changes to clinic locations and remodel schedules can have real, emotional, and logistical consequences for patients who are navigating life-threatening illnesses.

Amid the criticisms, there are bright spots of praise that cut through the surface noise. In Labor and Delivery, two registered nurses - Jazmin and Grace - are singled out for exceptional, life-affirming care. The reviewer recounts an induction prompted by elevated blood pressure and describes Jazmin and Grace as nurses who made the experience feel safe, supported, and capable. They are credited with keeping both mother and baby safe, creating a positive environment, and leaving the family deeply grateful. The sentiment here is clear: when clinicians demonstrate competence, empathy, and steady presence, the hospital's value to patients can be immense, even if other systems fail to meet expectations.

The Emergency Department story is a tapestry of frustration that many readers will recognize from other hospitals facing crowding and staffing pressures. One reviewer laments a ER that feels under-resourced, with a single check-in person, a crowded waiting room with limited seating, and beverage machines that are frequently bare. The pace is slow, with a painful five-plus hour wait reported, and the environment is described as loud and tense, to the point of nearly witnessing a fight in the waiting area, underscored by police officers remaining nearby. Specific clinical interactions illustrate a troubling tension between patient need and provider response: a patient in significant pain from lower back issues met with a nurse practitioner who suggested admission to rehab, only to have a physician (referred to as Dr. John Jewel) "blow off" the concerns and send the patient home without answers. The overall takeaway is a hospital ER that struggles under demand, risking patient comfort and, in some cases, safety and trust.

Another deeply troubling entry centers on an elderly mother treated in the ER for potential stroke symptoms. The account details a scene in which the mother was escorted out of the ER by security rather than being treated or stabilized, leaving a family member deeply distressed, afraid, and confused. The family witnesses alleged language and cultural barriers influencing how care was perceived, and they describe staff as dismissive and unempathetic. The reviewer asserts the incident was mishandled and even dangerous, with a security guard becoming confrontational when the family attempted to file a formal report. The message is stark: systemic gaps in compassion, de-escalation, and patient advocacy can escalate risk when someone is at their most vulnerable.

Mental health care experiences compound the concerns. Inpatient psychiatric care is described as persistently disappointing, with a social worker who failed to initiate crucial conversations about treatment options, and an attending psychiatrist who appeared disengaged. The patient's discharge arrived without essential instructions, leaving family members with the impression that care was hurried or procedural rather than patient-centered. The review further critiques the business side of care - insurance billing and the perception that doctors were listed to monetize rather than to contribute meaningful treatment - culminating in a firm verdict of dissatisfaction: "I give them an F in empathy and a D- in protocol." For this reviewer, Christ Hospital's mental health services fail to meet expectations set by the caliber of care described in other medical fields at the same institution.

Against the chorus of criticisms, several voices underscore that compassionate, competent clinicians do exist in the hospital's corridors. The positive notes about specific doctors, nurses, and support staff - Latoya and Melanie being cited for outstanding care, and Jazmin and Grace in labor and delivery - offer a counterpoint to the broad concerns about ER wait times, facility upkeep, security, and administrative processes. The underlying message is not that the hospital lacks talent or kindness, but that it's grappling with operations, continuity of care, and patient experience in ways that can undermine even excellent clinical care.

Taken together, the collection of experiences paints a hospital at a crossroads between human compassion and systemic strain. Patients repeatedly praise the personal warmth and competence of certain nurses and doctors, while highlighting persistent problems with the physical environment, access to timely and appropriate emergency care, security handling, and mental health services. The stories also reveal a patient population navigating ongoing, sometimes life-threatening health challenges - cancer, cardiovascular concerns, and mental health crises - while contending with the realities of crowded facilities, remodeling disruptions, and complex administrative processes. In that sense, the hospital embodies both the healing touch of its caregivers and the urgent need for improvements in care delivery and patient advocacy across all levels.

This area of Cincinnati, Ohio is a bustling neighborhood with a variety of amenities and services conveniently located within close proximity. The presence of several hospitals, pharmacies, and physicians' offices ensures easy access to healthcare facilities. There are also numerous restaurants and cafes offering a diverse range of dining options. For those who enjoy spending time outdoors, there are several parks nearby where one can relax and enjoy nature. Transportation options are readily available, making it convenient to get around the area. Additionally, there is a place of worship for those seeking spiritual fulfillment. Overall, this neighborhood provides a well-rounded environment for senior living with ample resources and attractions to enhance quality of life.

Hospitals

• The Christ Hospital (0.1 miles)
• University of Cincinnati Medical Center (1.1 miles)
• Veterans Hospital (1.2 miles)
• Good Samaritan Hospital (1.4 miles)
• Cincinnati Children's Hospital Medical Center (1.4 miles)
• St Elizabeth Fort Thomas (3.8 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.5 miles)
• Walgreens (1.4 miles)
• CVS Pharmacy (1.7 miles)
• Walgreens (2.7 miles)
• Newport Drug Center (2.7 miles)
• Kroger Pharmacy (2.7 miles)

Restaurants

• Murphy's Pub (0.6 miles)
• Alabama Que (0.7 miles)
• Pepp & Dolores (0.8 miles)
• Lost & Found Otr (0.8 miles)
• Samuel Adams Cincinnati Taproom (0.8 miles)
• Taft's Ale House (0.8 miles)
• Homemakers Bar (0.9 miles)

Parks

• Ziegler Park (0.8 miles)
• Washington Park (1 miles)
• Washington Dog Park (1 miles)
• John G & Phyllis W Smale Riverfront Park (1.8 miles)
• Highland Hills Park (4.1 miles)
• Tower Park (5.1 miles)

Cafes

• The 86 Coffee Bar & Concert Venue (0.8 miles)
• Coffee Emporium (1 miles)
• Deeper Roots Coffee (1.6 miles)
• York Street Cafe (2.4 miles)
• Starbucks (2.8 miles)
• Starbucks (3.9 miles)
• Starbucks (4 miles)

Physicians

• Hand Surgery Specialists (0.9 miles)
• University Hospital Outpatient Building (1.2 miles)
• Beers, Ann, Md - St Elizabeth Healthcare Regl (3.3 miles)
• St. E Diabetes Center (3.5 miles)
• Certified Hearing Aid & Audiology Associates (3.8 miles)
• Bryan Jeffrey Krol (3.9 miles)
• ESD Pediatric Group (4 miles)

Transportation

• Government Square (1.4 miles)
• Metro Bond Hill Garage (3.9 miles)

Places of Worship

• St Mary Church (4 miles)