Heritage Crossing in Akron, OH
Save251 North Cleveland Massillon Road, Akron, OH 44333
For more information about senior living options: (844) 490-3973
Heritage Crossing offers a competitive array of pricing for its accommodations when compared to the broader market in both Summit County and the state of Ohio. For instance, the monthly cost for a studio at Heritage Crossing is $3,150, significantly lower than the county average of $4,012 and slightly below the state average of $3,727. However, when it comes to one-bedroom units, Heritage Crossing's price of $4,400 exceeds both the county rate of $3,849 and Ohio's average of $3,712. The semi-private room at Heritage Crossing is priced at $4,450, which also surpasses county costs but remains below the state average. Meanwhile, their two-bedroom option stands out at $6,930 - considerably higher than both local ($4,103) and state rates ($3,501). Overall, while some pricing tiers present value compared to regional averages, others reflect a premium structure that may appeal to those seeking enhanced services or amenities unique to Heritage Crossing.
| Floor plans | Heritage Crossing | Summit County | Ohio |
|---|---|---|---|
| Studio | $3,150 | $4,012 | $3,727 |
| 1 Bedroom | $4,400 | $3,849 | $3,712 |
| Semi-Private | $4,450 | $4,058 | $3,965 |
| 2 Bedrooms | $6,930 | $4,103 | $3,501 |
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Memory Care

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Heritage Crossing in Akron is best suited for families seeking a memory-care focused community that blends a warm, home-like atmosphere with hands-on dementia care leadership. The strongest fit is for households prioritizing safety, meaningful daily engagement, and a proactive care team guided by experienced management. Residents benefit from a modern, clean campus, bright common areas, and a dining experience that emphasizes social interaction and nutrition. Transitioning from independent living or another memory care setting can be challenging, but the campus offers clear guidance, accessible leadership, and a robust activities calendar that helps anchor families through that shift. In short, this is a solid match for those who want a dementia-focused environment with real staff accountability and opportunities for residents to thrive.
Those who may want alternatives should weigh concerns about housekeeping consistency and administrative responsiveness. Multiple reviews point to instances of unclean rooms, laundry mismanagement, and delayed follow-up from corporate channels, sometimes accompanied by perceptions of leadership turnover or uneven frontline staffing. For families requiring flawless housekeeping, always-on-night staffing, or perfectly predictable dining service, Heritage Crossing may not meet those rigid expectations. Prospective residents should scrutinize how care plans are communicated and whether escalation paths to upper management are readily accessible, especially when ongoing oversight from a central office is a valued part of the decision.
On balance, the community's pros can offset many of the notable drawbacks when the right safeguards are in place. The facility's aesthetics - clean, well-lit spaces and thoughtfully designed outdoor areas - help create a less stressful living environment for memory-impaired residents. The memory care program is repeatedly praised for its leadership and staff smarts, with Patsy Hewitt singled out as a transformative director who remains accessible and solution-oriented. Dining improvements under a new chef and a calendar packed with activities, outings, and social opportunities translate into daily life that feels purposeful. When these strengths are present, occasional housekeeping gaps and turnover become less impactful on overall quality of life.
Nevertheless, the weight of negatives can sting if not addressed. Families report recurring housekeeping lapses, with floors or toilets requiring attention and linens needing timely washing, which undermines trust in care routines. Administrative friction, including hard-to-reach corporate offices and shifts in memory-care leadership, can leave families feeling out of the loop about care decisions. Frontline observations of variable dining service, occasional miscommunication about medications, and a few reports of missing belongings also temper the experience. The concern about staff consistency - particularly during busy periods - signals a need for ongoing attention to staffing stability and training to maintain a consistently high standard of care.
For decision-making, Heritage Crossing remains a practical choice for those who value dementia expertise, genuine caregiver compassion, and a vibrant community life. Families should prioritize access to Patsy or other memory-care leaders during tours, and request transparent explanations of staffing ratios, housekeeping protocols, and how the community handles care plan updates. Touring during meals and meeting dining staff can illuminate how service flows in real-world conditions, while conversations with activities staff reveal how well programming sustains engagement. Clear expectations about communication cadence and issue escalation will help families determine whether this environment can be trusted to support a loved one over the long term.
In the end, Heritage Crossing earns strong consideration for memory-care needs in the Akron area. Its most compelling strengths lie in dementia-focused leadership, attentive front-line staff, and a welcoming, activity-rich atmosphere that fosters real connections and a sense of home. Families should go in with a plan to verify housekeeping reliability, confirm ongoing access to leadership, and establish concrete expectations for meal service and daily care routines. When those elements align, Heritage Crossing delivers a compelling, well-rounded option that supports safety, dignity, and quality of life for residents - and provides peace of mind for families navigating a challenging transition.
Heritage Crossing is an assisted living community located in Akron, OH. Our community offers comfortable and spacious 2-bedroom and studio apartments for seniors looking for a supportive living environment. We specialize in providing Memory Care and Respite Care services to meet the unique needs of our residents.
At Heritage Crossing, we believe in promoting an active and engaging lifestyle for our residents. We offer a wide range of amenities to enhance their quality of life, including on-site activities, fitness room, gaming room, small library, and beautiful outdoor spaces. Our community operated transportation ensures that residents have easy access to nearby attractions and appointments.
Our caring staff is available around the clock to provide assistance with daily activities such as bathing, dressing, transfers, and meal preparation. We also offer specialized memory care programming for those with cognitive impairments. Medication management and physical therapy services are provided to ensure our residents' health and well-being.
Dining at Heritage Crossing is a delightful experience with options that cater to various dietary needs including diabetes diet, gluten-free, kosher, low/no sodium, organic, vegan, vegetarian, and more. Our professional chef prepares delicious meals served restaurant-style in our elegant dining room or through room service.
We understand the importance of spirituality in our residents' lives. Therefore, we offer devotional services both on-site and off-site along with visiting clergy members from different faiths.
Convenience is key at Heritage Crossing with pharmacies, physicians' offices, restaurants, cafes, parks and places of worship located near our community. Transportation arrangements are available for non-medical purposes as well as doctor's appointments.
Overall, Heritage Crossing provides a warm and welcoming environment where seniors can receive personalized care while enjoying a vibrant lifestyle.
This area of Akron, Ohio offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable living environment. With numerous cafes, restaurants, pharmacies, physicians' offices, places of worship, parks, hospitals, and a theater within close proximity, residents have access to essential services and entertainment options. Additionally, the presence of healthcare facilities such as Summit Adult Medicine Center and Crystal Clinic Orthopaedic Center indicates a focus on medical care in the community. The nearby parks like Green Leaf Park and Hinkley Reservation provide opportunities for outdoor recreation and relaxation. Overall, this area combines convenience with access to important services making it a potentially attractive option for seniors seeking a well-rounded living experience in Akron.
Heritage Crossing offers a competitive array of pricing for its accommodations when compared to the broader market in both Summit County and the state of Ohio. For instance, the monthly cost for a studio at Heritage Crossing is $3,150, significantly lower than the county average of $4,012 and slightly below the state average of $3,727. However, when it comes to one-bedroom units, Heritage Crossing's price of $4,400 exceeds both the county rate of $3,849 and Ohio's average of $3,712. The semi-private room at Heritage Crossing is priced at $4,450, which also surpasses county costs but remains below the state average. Meanwhile, their two-bedroom option stands out at $6,930 - considerably higher than both local ($4,103) and state rates ($3,501). Overall, while some pricing tiers present value compared to regional averages, others reflect a premium structure that may appeal to those seeking enhanced services or amenities unique to Heritage Crossing.
Heritage Crossing offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
Heritage Crossing is located at 251 North Cleveland Massillon Road, Akron, OH 44333 in Summit County, Ohio
The features offered by Heritage Crossing are specifically designed to create a supportive environment for individuals with dementia or Alzheimer's disease, facilitating their daily needs and enhancing their overall well-being. The provision of 24-hour supervision ensures residents receive consistent monitoring and assistance, which is crucial for safety and reassurance. Assistance with activities of daily living--such as bathing, dressing, and transfers--promotes dignity and independence while also addressing potential challenges arising from cognitive decline. Incontinence care further supports personal hygiene and comfort, while meal preparation and service ensures that nutritional needs are met in a timely manner. Medication management is essential for maintaining health stability, especially when cognitive impairments can hinder self-administration. A mental wellness program coupled with physical therapy addresses both the emotional and physical aspects of care, promoting engagement and mobility. Additionally, specialized memory care programming not only caters to the unique needs associated with various stages of dementia but also fosters meaningful interactions that enhance quality of life. Collectively, these features create a holistic approach to memory care that supports both the physical health and emotional well-being of residents.
Yes, Heritage Crossing allows both dogs and cats.
Heritage Crossing on seniors.fyi includes 28 photos including images showing interior, floor plan, seating area, living room, dining, lighting, decor, fireplace, and more.
Engaging Memory Care Activities That Enhance Quality of Life
Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.
Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.
Understanding the Distinctions: Assisted Living and Memory Care Explained
The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.