Heritage Crossing in Akron, OH

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  • Interior

    A spacious and modern lobby featuring comfortable seating with sofas and chairs.
  • Decor

    A modern dining room with red accents and neatly arranged table settings.
  • Living Room

    A cozy living room with a stone fireplace, orange chairs, and a wooden table.
  • Building

    A modern residential building with a multi-story design and landscaped surroundings under a partly cloudy sky.
  • Windows

    A modern dining and kitchen area with ample seating and natural light.
  • Dining

    A well-decorated dining area with red-themed decor and modern lighting.
  • Lighting

    A cozy library room with bookshelves, computers, and several tables and chairs.
  • Seating Area

    A cozy living room with a central fireplace, comfortable seating, and stylish decor.
  • Fireplace

    A cozy living room featuring a stone fireplace, gray sofa, yellow chairs, and elegant modern decor.
  • Floor Plan

    A floor plan of a 278 sq. ft. assisted living studio apartment.
  • Lobby

    A cozy and well-furnished lobby area featuring comfortable seating, elegant lighting, and a stylish carpet.
  • Chandelier

    A spacious and well-lit living area with modern furniture and a cozy atmosphere.
  • Bookshelves

    A well-organized study area featuring bookshelves, a central table surrounded by chairs, and computers along the wall.
  • Seating

    A modern waiting room with comfortable armchairs and soft lighting.

Heritage Crossing in Akron, OH

Heritage Crossing is an assisted living and memory care community in Akron, OH.

Information last verified:

251 North Cleveland Massillon Road, Akron, OH 44333

For more information about senior living options: (866) 208-4318

4.6 from 111 reviews
5 stars
85
4 stars
16
3 stars
4
2 stars
2
1 stars
4

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2021

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Heritage Crossing Costs & Pricing

Heritage Crossing offers a competitive array of pricing for its accommodations when compared to the broader market in both Summit County and the state of Ohio. For instance, the monthly cost for a studio at Heritage Crossing is $3,150, significantly lower than the county average of $4,012 and slightly below the state average of $3,727. However, when it comes to one-bedroom units, Heritage Crossing's price of $4,400 exceeds both the county rate of $3,849 and Ohio's average of $3,712. The semi-private room at Heritage Crossing is priced at $4,450, which also surpasses county costs but remains below the state average. Meanwhile, their two-bedroom option stands out at $6,930 - considerably higher than both local ($4,103) and state rates ($3,501). Overall, while some pricing tiers present value compared to regional averages, others reflect a premium structure that may appeal to those seeking enhanced services or amenities unique to Heritage Crossing.

Floor plansHeritage CrossingSummit CountyOhio
Studio$3,150$4,012$3,727
1 Bedroom$4,400$3,849$3,712
Semi-Private$4,450$4,058$3,965
2 Bedrooms$6,930$4,103$3,501

Overall Review of Heritage Crossing

differentiator 5 reviews mention this

Memory care leadership stands out

Memory care families repeatedly point to Director Patsy for accessible, knowledgeable support.

Several reviews for the memory care side highlight Director Patsy as a steady point of contact. Residents and families describe her as promptly responsive and deeply experienced with dementia care. One reviewer specifically credits her with smooth transitions and consistent communication with the family, while another says she remained easily available for routine questions and concerns.

common 6 reviews mention this

The facility is consistently clean

Residents and visitors frequently describe the building as clean and well kept.

Cleanliness shows up often in reviews, with multiple mentions of the facility being well maintained, bright, and “well kept.” Some reviews also describe a fresh, pleasant feel when walking in, along with clean common areas and suites. A few critical reviews do exist, including complaints about rooms not being cleaned to expectations, but the dominant theme is that the community presents as consistently clean.

caveat 3 reviews mention this

Dining is good, with service friction

Dining is praised for taste, but some residents describe missed items or slow service.

Reviews generally talk positively about the food, including references to an excellent chef and delicious meals. At the same time, some families report dining room service is not always efficient, with examples of items being forgotten or meals taking too long to deliver. One review also notes a need for a more efficient way to serve everyone in the dining room.

caveat 5 reviews mention this

Care routines can miss the mark

Some families report breakdowns in daily care routines like bathing, laundry, and timely support.

A recurring concern in several reviews involves day-to-day follow-through. Some families describe problems with laundry being lost or misdirected, and others say bathing or other care tasks were not consistently handled as scheduled. Additional reviews mention issues with late aide arrivals, unanswered call-offs, and questions about medication administration.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes become a section.

Features

Housing

  • 98 resident community capacity 98 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • 2-bedroom apartments 2-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Respite Care Respite Care

Pets

  • Cats allowed Cats allowed
  • Dogs allowed Dogs allowed

Amenities

  • Activities off-site Activities off-site
  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Bath tubs Bath tubs
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Devotional services on-site Devotional services on-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Ground floor units Ground floor units
  • Handicap accessible Handicap accessible
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor common areas Outdoor common areas
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wheelchair accessible showers Wheelchair accessible showers
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Akron-Canton Regional (19 miles away) Akron-Canton Regional (19 miles away)
  • Cleveland-Hopkins International (22 miles away) Cleveland-Hopkins International (22 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Companion care Companion care
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Hospice care Hospice care
  • Incontinence care Incontinence care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Personal care assistants Personal care assistants
  • Physical therapy Physical therapy
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Anytime dining Anytime dining
  • Diabetes diet Diabetes diet
  • Gluten-free Gluten-free
  • Guest meals Guest meals
  • International cuisine International cuisine
  • Kosher Kosher
  • Low / no sodium Low / no sodium
  • Meals provided Meals provided
  • No Sugar No Sugar
  • Organic Organic
  • Professional chef Professional chef
  • Restaurant style dining Restaurant style dining
  • Room service Room service
  • Special dietary restrictions Special dietary restrictions
  • Special dining programs Special dining programs
  • Vegan Vegan
  • Vegetarian Vegetarian

Activities

  • Art classes Art classes
  • Catholic services Catholic services
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking classes Cooking classes
  • Day trips and outings Day trips and outings
  • Devotional activities offsite Devotional activities offsite
  • Devotional activities on-site Devotional activities on-site
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Jewish services Jewish services
  • Karaoke Karaoke
  • Live well programs Live well programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Visiting Rabbi Visiting Rabbi
  • Visiting chaplain or priest Visiting chaplain or priest

Nearby Places of Interest

This area of Akron, Ohio offers a variety of amenities that may be appealing to seniors looking for a convenient and comfortable living environment. With numerous cafes, restaurants, pharmacies, physicians' offices, places of worship, parks, hospitals, and a theater within close proximity, residents have access to essential services and entertainment options. Additionally, the presence of healthcare facilities such as Summit Adult Medicine Center and Crystal Clinic Orthopaedic Center indicates a focus on medical care in the community. The nearby parks like Green Leaf Park and Hinkley Reservation provide opportunities for outdoor recreation and relaxation. Overall, this area combines convenience with access to important services making it a potentially attractive option for seniors seeking a well-rounded living experience in Akron.

Cafes

  • Starbucks (0.4 miles)
  • Cafe Arnone (2 miles)
  • Biggby Coffee (3.1 miles)
  • Nervous Dog Coffee Bar (4.5 miles)
  • Molly Brown Cafe (6.7 miles)

Restaurants

  • McDonald's (0.5 miles)
  • Taco Bell (0.5 miles)
  • Melt Bar & Grilled (0.5 miles)
  • Chipotle Mexican Grill (0.5 miles)
  • Olive Garden (0.5 miles)
  • Brubaker's Pub (0.5 miles)
  • Swensons Drive-In (0.6 miles)

Pharmacies

  • Acme Sav-On Pharmacy (0.5 miles)
  • Walgreens (1.7 miles)
  • Rite Aid (1.7 miles)
  • Discount Drug Mart (2.7 miles)
  • CVS Pharmacy (3 miles)
  • CVS Pharmacy (3.7 miles)
  • Walgreens (3.7 miles)

Physicians

  • Ohio Sleep Disorder Center (0.6 miles)
  • Summit Adult Medicine Center (0.7 miles)
  • Obgyn (0.7 miles)
  • Crystal Clinic Orthopaedic Center (0.8 miles)
  • Ohio Family Practice (1.1 miles)
  • Cns Healthcare Foundation (1.8 miles)
  • Center for Urologic Health (2.3 miles)

Places of Worship

  • Grace Church (0.6 miles)
  • Ghent Christian Church (1.4 miles)

Parks

  • Green Leaf Park (4.4 miles)
  • Mountain Bike Area (4.6 miles)
  • Hinkley Reservation (6.7 miles)
  • Summit Lake Park (7.6 miles)

Hospitals

  • Summa Western Reserve Hospital (6.6 miles)
  • Akron Children's Hospital (7.3 miles)

Theaters

  • Cinemark Cuyahoga Falls And Xd (6.8 miles)

Frequently Asked Questions

How much does it cost to live at Heritage Crossing in Akron, OH?
What floor plans and room types does Heritage Crossing offer?
Where is Heritage Crossing?
Does Heritage Crossing provide care for residents with dementia or Alzheimer's disease?
Does Heritage Crossing allow residents to have pets?
What photos are available for Heritage Crossing in Akron, Ohio?

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Related Resources

  • memory care activitiesEngaging Memory Care Activities That Enhance Quality of Life

    Memory care activities are essential for improving the quality of life of seniors with cognitive impairments, as they stimulate cognitive function, promote well-being, and encourage social interaction through tailored strategies. These activities combine structured exercises with spontaneous tasks, sensory engagement, physical workouts, creative pursuits, and intergenerational interactions to enhance emotional connection and a sense of purpose.

  • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

    Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

  • assisted living vs memory careUnderstanding the Distinctions: Assisted Living and Memory Care Explained

    The article differentiates between assisted living and memory care, explaining that assisted living supports seniors with daily activities while promoting independence, whereas memory care provides specialized services for individuals with dementia, focusing on secure environments and cognitive support. It also addresses staff training, safety considerations, costs, family involvement, and transition strategies for families navigating these care options.

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