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Forest Heights Senior Living Community in Winston Salem, NC

Forest Heights Senior Living Community is an assisted living and memory care community in Winston Salem, NC.

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Forest Heights Senior Living Community in Winston Salem, NC

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  • Interior

    An elegant dining room with neatly arranged tables and chandeliers.

  • Outdoors

    Front view of a hotel building surrounded by greenery and trees.

  • Decor

    A cozy indoor lounge area with tables and chairs, featuring a red accent wall and decorative bookshelves.

  • Living Room

    A cozy living room with a grand piano, fireplace, and comfortable seating.

  • Building

    The entrance of a multi-story hotel building with a covered driveway and decorative pillars.

  • Architecture

    A welcoming entrance to a building framed by greenery and trees.

  • Bedroom

    A cozy bedroom with a wooden bed, dresser, and decorative artwork on the walls.

  • Windows

    A multi-story residential building with a columned entrance.

  • Dining

    An elegant dining room with neatly set tables and chandeliers.

  • Landscaping

    A serene garden patio with white rocking chairs and an umbrella, set against a brick building.

  • Outdoor

    A sunny outdoor patio with rocking chairs and umbrellas, surrounded by lush greenery.

  • Patio

    A sunny patio area with green umbrellas shading tables and white chairs beside a brick building, surrounded by lush greenery.

  • Television

    A cozy living room with plush seating, a television, and decorative elements.

  • Bookshelves

    A cozy living room with a patterned couch, bookshelves, carpeted floor, and a piano.

2500 Polo Ridge Court, Winston Salem, NC 27106

For more information about senior living options: (866) 208-4318

3.7 from 60 reviews
5 stars
32
4 stars
10
3 stars
2
2 stars
1
1 stars
15

Overall Review of Forest Heights Senior Living Community

common 22 reviews mention this

Staff care and responsiveness

Residents and families consistently describe staff as caring, friendly, and attentive.

Multiple reviews describe a welcoming, supportive atmosphere where residents feel cared for and families feel comfortable. Several residents and families also mention follow-up and being able to reach staff for questions or help. A few reviewers, however, say the experience can fall short when staffing is thin or communication after hours is difficult.

common 14 reviews mention this

Cleanliness and building upkeep

Many reviewers say the community is clean and well maintained.

Cleanliness shows up repeatedly, with reviews calling out good upkeep, pleasant, well-kept spaces, and modern condition in areas they saw. Some also mention rapid attention when something is needed, while others contrast that with moments where service or cleanliness expectations were not met. Overall, the cleanliness theme is one of the most consistent positives in the reviews.

differentiator 16 reviews mention this

Food with choices stands out

Dining is frequently praised for quality and for offering options.

Reviews commonly mention that the food looks good, tastes good, and provides choices for different preferences. Some residents specifically highlight an all-day menu approach and variety beyond a single set of options. The community also offers restaurant-style dining and supports special dietary restrictions in its service list, which aligns with resident comments about accommodating dietary needs.

  • An elegant dining room with neatly arranged tables and chandeliers.
  • An elegant dining room with neatly set tables and chandeliers.
common 11 reviews mention this

Activities keep residents engaged

Residents and visitors often describe a calendar full of activities.

Several reviews mention a steady schedule that includes group events and outings, along with things like bingo, games, crafts, and religious services. A number of families also say residents are not stuck in their rooms and that the community supports social time. Even when reviews are mixed, the activities and resident engagement theme still appears often.

caveat 6 reviews mention this

Staffing and after-hours support concerns

Some reviewers report staffing shortages and trouble getting help after hours.

A set of negative reviews describe not enough staff on the floor or longer waits for assistance, including morning and bedtime needs. Others mention phones not working, no one available to check on residents after a certain time, or general lack of service coverage. These concerns are serious enough in the reviews to outweigh the positive impressions about friendliness for some families.

caveat 3 reviews mention this

Memory care experiences vary

Memory care reviews range from compassion to major dissatisfaction.

Some reviewers describe compassion and understanding in the memory care area, including staff who treat families respectfully and respond to questions. Others warn strongly against the memory care experience, citing problems related to observation, staff experience, and missed expectations for promised care. The community does list specialized memory care programming, but the review sentiment shows that families’ experiences were not uniform.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 125 resident community capacity 125 resident community capacity
  • 1-bedroom apartments 1-bedroom apartments
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Full kitchen Full kitchen
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Pet friendly Pet friendly
  • Private bathrooms Private bathrooms
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Piedmont Triad International (20 miles away) Piedmont Triad International (20 miles away)
  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Coordination with health care providers Coordination with health care providers
  • Dementia waiver Dementia waiver
  • Diabetes diet Diabetes diet
  • Hospice waiver Hospice waiver
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming
  • Transportation arrangement (medical) Transportation arrangement (medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Dining

  • Diabetes diet Diabetes diet
  • Low / no sodium Low / no sodium
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Languages Spoken

  • English English

Nearby Places of Interest

Restaurants

  • Ryan's Restaurant (1.7 miles)
  • Bobby Boy Bakeshop (2.4 miles)
  • West End Opera House (2.8 miles)
  • Mozelle's Fresh Southern Bistro (3.3 miles)
  • Wise Man Brewing (3.3 miles)
  • Gatsby's Pub (3.4 miles)
  • P.F. Chang's China Bistro (3.5 miles)

Pharmacies

  • CVS Revco D.S. (3.2 miles)
  • Walgreens (3.3 miles)
  • CVS Pharmacy (5.2 miles)
  • Express Scripts Holding Co. (6.3 miles)
  • South Park Family Pharmacy (6.8 miles)
  • Walgreens (7.4 miles)
  • Walgreens (9.8 miles)

Hospitals

  • Wake Forest Univ Bapt Med Center (3.3 miles)
  • WFBH Ardmore Tower (3.4 miles)
  • Bethany Cardiology (19.2 miles)

Parks

  • Miller Park (3.4 miles)
  • Salem Lake Trail (6.2 miles)
  • Union Cross Park (10.7 miles)

Cafes

  • Starbucks (3.6 miles)
  • Krankies Coffee (3.8 miles)
  • Starbucks (5.2 miles)
  • Starbucks (5.3 miles)
  • Panera Bread (19.5 miles)
  • Starbucks (22.6 miles)
  • Starbucks (22.8 miles)

Physicians

  • O'connor John J Cpo (3.9 miles)
  • Urology Partners (5.2 miles)
  • Brookview Hills Internal Medicine (5.2 miles)
  • Nephrology Associates (5.2 miles)
  • Cumadin Clinic (5.2 miles)
  • Wake Forest Baptist Health - Internal Medicine - Highland Oaks (5.3 miles)
  • Forsyth Endocrine Consultants (5.3 miles)

Places of Worship

  • St John's Lutheran School (4.6 miles)
  • Immaculate Heart of Mary Catholic Church (16.9 miles)

Theaters

  • AMC Hanes 12 (5.3 miles)
  • Regal Palladium & IMAX (19.8 miles)
  • AMC CLASSIC Greensboro 18 (23.7 miles)

Frequently Asked Questions

What floor plans and room types does Forest Heights Senior Living Community offer?
Where is Forest Heights Senior Living Community?
Does Forest Heights Senior Living Community provide care for residents with dementia or Alzheimer's disease?
What photos are available for Forest Heights Senior Living Community in Winston Salem, North Carolina?

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