Forest Heights Senior Living Community in Winston Salem, NC
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2500 Polo Ridge Court, Winston Salem, NC 27106
For more information about senior living options: (844) 490-3973
Pruitt Place is a caring and thoughtful senior living facility. Residents are well attended to and seem ready to face their days. The Pruitt Place calendar is colorful and full of activities. There is red-carpet treatment upon entry, signaling exceptional hospitality. The executive team and staff are kind, resident-focused, and visitor-sensitive. The staff envelop residents and families with care and compassion. Forest Heights is clean and well maintained, with residents who are well cared for. Regular resident meetings give residents a voice in matters. Forest Heights offers a diverse activities program, including live music, arts and crafts, field trips, and outings. The meals at Forest Heights are appealing and offer choices, with favorites added to the menu.
The facility has no real management, and its leadership appears clueless about the mess they inherit. The staff repeatedly treated residents with rude and intimidating behavior. Medications for residents were frequently missed and dispensed incorrectly. Dining services often provided small or half portions, and the meals were of poor quality. There were serious safety lapses, including a power outage during a snowstorm with no generator and no family notification. There was little continuity with staff and many employees were unprofessional. Staff-to-resident ratios were insufficient, leaving residents without necessary assistance.Forest Heights Senior Living Community in Winston-Salem is best suited for families seeking an active, socially rich environment where residents are engaged daily and staff visibly invests in individual well-being. This community shines for seniors who want robust activity calendars, accessible amenities, and a sense of home rather than a clinical setting. The campus offers church services, movie rooms, various clubs, outings, and plenty of onsite options that keep residents connected to friends and family. The strongest appeal lies in the benevolent, family-like atmosphere described by many families, with meals, activities, and daily routines designed to foster independence while delivering attentive support. Those who need highly specialized medical or memory-care routines without exception should proceed cautiously and verify performance in that exact area.
Alternatives deserve consideration for several reasons. For families prioritizing consistent leadership, stable governance, and flawlessly executed care across shifts, Forest Heights has produced mixed experiences. Some reviews spotlight frequent executive-director turnover and communication gaps that disrupt alignment between families and operations. Others highlight serious concerns about staffing levels, medication administration, and after-hours responsiveness. In memory care, experiences vary widely, with praise for compassionate staff in some cases and cautionary warnings in others about management and safety lapses. For residents requiring dialysis, highly specialized diets, or unwavering after-hours monitoring, alternative communities with clearer protocols may be a safer fit.
On the upside, the community earns credibility from frontline staff who are repeatedly described as caring, responsive, and resident-focused. Families report feeling heard when concerns arise, and several residents praise the willingness of aides, med techs, and care teams to go the extra mile - sometimes demonstrated by personalized meals, social invitations, and proactive transport to medical appointments. The dining experience frequently stands out as a real strength, with generous portions, menu variety, and a chef willing to accommodate preferences. The physical environment - well-kept interiors, gardens, two elevators, and a visible commitment to safety and cleanliness - also contributes to a sense of stability and comfort for many residents.
Yet the negative threads cannot be ignored. Recurring criticisms center on staffing gaps, especially on weekends or in high-need moments, leading to longer wait times for assistance and routine tasks. Medication errors, missed meals, or disrupted routines have appeared in multiple accounts, sometimes accompanied by concerns about staff training and supervision. Several families express frustration with inconsistent leadership and fragmented communication, citing repeated director changes and a lack of timely updates. A few reviewers describe experiences ranging from dissatisfaction with dining quality to credible safety concerns about how care plans are executed during transitions or staffing shortages. These patterns suggest a need for vigilant oversight by families considering this community.
When weighing pros against cons, Forest Heights can offset many challenges through proactive family engagement and careful, ongoing oversight. The positive experiences - engaged staff, abundant activities, strong food service, and a warm, community-driven culture - are powerful assets for residents who thrive with social stimulation and dependable daily routines. The best outcomes appear where families maintain regular contact with caregiving teams, monitor care plans closely, and request transparent, frequent updates. Where leadership is steady and staff feel supported, improvements compound, and residents' quality of life tends to rise. The facility's long-term residents' testimony about personalization, accessibility, and the overall atmosphere further reinforces the argument that this is a strong option for the right fit.
Bottom line: Forest Heights is a compelling choice for families seeking an active, personable environment with real heart and a broad array of amenities, provided there is a clear plan to address staffing consistency, medication safety, and after-hours responsiveness. It is essential to tour with a focus on the specific level of care required, ask to meet the memory-care lead if memory support is needed, and verify current staffing ratios on each shift. Prepare to advocate - request detailed care plans, daily schedules, and a concrete escalation path for concerns. If reliability, steady leadership, and unwavering medical oversight are priorities, exploring a few additional options in parallel is prudent; if, however, the priority is a lively, resident-centered community with engaged staff and strong dining and activity programs, Forest Heights deserves serious consideration.
125 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Piedmont Triad International (20 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities off-siteActivities off-site are crucial for seniors as they provide opportunities for socialization, mental stimulation, and physical activity outside of their usual routine. This helps combat feelings of isolation and boredom, promotes overall well-being, and allows seniors to remain engaged in the community. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
Religious servicesReligious services provide seniors with a sense of community, support, and spiritual fulfillment, which can improve their overall well-being and mental health. It also offers them opportunities for socialization and connection with others who share their beliefs. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.Forest Heights Senior Living Community is a premier assisted living community located in Winston Salem, NC. Our community offers studio apartments for seniors looking for a comfortable and convenient living space. We provide two types of care: memory care, specifically designed for individuals with Alzheimer's disease or other forms of dementia, and skilled nursing facility care for those who require more comprehensive medical assistance.
At Forest Heights, we believe that a fulfilling lifestyle goes beyond just providing housing. That's why we offer an array of amenities to enhance the lives of our residents. Our on-site beautician and beauty salon ensure that seniors can easily maintain their grooming needs. Residents can enjoy their favorite TV shows with cable or satellite TV in the privacy of their own apartments. Convenient community-operated transportation is available for outings and appointments. Our computer center allows residents to stay connected while our fitness room promotes physical wellness.
Each apartment features a full kitchen and is fully furnished for convenience and ease. Housekeeping services are provided to ensure a clean and tidy living environment. For those who prefer not to cook, our dining room offers restaurant-style dining where delicious meals are prepared and served by our dedicated staff. Special dietary restrictions such as low/no sodium diets can be accommodated.
We understand the importance of maintaining an active social life, which is why we offer various activities for our residents to participate in. Whether it's community-sponsored activities, resident-run activities, or planned day trips, there is something for everyone to enjoy. Fitness programs promote physical health while religious services cater to spiritual well-being.
Forest Heights Senior Living Community is conveniently located near cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. Transportation arrangements are available both non-medical purposes as well as transportation to doctors' appointments.
Our dedicated team provides 24-hour supervision and assistance with activities of daily living such as bathing, dressing, transfers, medication management, meal preparation and service; all tailored to meet individual needs. We also offer specialized memory care programming for residents with dementia or mild cognitive impairment. Our mental wellness program ensures that seniors receive the support they need.
If you or your loved one is looking for a vibrant and caring assisted living community in Winston Salem, NC, Forest Heights Senior Living Community is the perfect choice. Experience the best in senior living with us.
Forest Heights Senior Living Community offers 1-bedroom apartments and Studio apartments.
Forest Heights Senior Living Community is located at 2500 Polo Ridge Court, Winston Salem, NC 27106 in Forsyth County, North Carolina
The comprehensive features of Forest Heights Senior Living Community play a crucial role in enhancing the quality of life for residents with dementia or Alzheimer's disease. Assistance with dressing and bathing promotes dignity and personal hygiene, while medication management ensures that individuals receive their necessary prescriptions on time and in the correct dosage, minimizing the risk of health complications. Meal preparation and service cater to dietary needs, which can be particularly important for those with cognitive impairments who may forget meals or struggle with nutrition. Transportation arrangements facilitate access to medical appointments, while coordination with healthcare providers ensures seamless communication about residents' health needs. Activities of daily living assistance helps maintain independence for as long as possible, while 24-hour supervision provides safety and reassurance to both residents and their families. The presence of specialized memory care programming, along with mental wellness initiatives focused on mild cognitive impairment, create an enriching environment that fosters engagement and connection among residents, promoting overall well-being in a supportive atmosphere tailored to their unique challenges.
Forest Heights Senior Living Community on seniors.fyi includes 19 photos including images showing interior, building, bookshelves, living room, landscaping, architecture, dining, windows, and more.
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Interior
Outdoors
Decor
Living Room
Building
Architecture
Bedroom
Windows
Dining
Landscaping
Outdoor
Patio
Television
Bookshelves
