Griswold Home Care of Pinehurst in West End, NC

Pros

• Bob was extremely accommodating with my father.
• Dad loved both his caregivers.
• His willingness to help was greatly appreciated.
• They were kind, took excellent care of her and made her great meals to help her put weight back on after surgeries.
• The owner and caregiver at Griswold were very helpful, compassionate and devoted to giving my stepmother the best possible experience, even in a difficult situation.
• Griswold Home Care, Bob Bonville and his entire team are absolutely incredible to work with.
• Juliet Myton is by far the most caring, compassionate and committed caregiver you could ever imagine.
• She's off the charts exceptional when it comes to taking care of her clients and took incredible care of our 94 year old mother for the last 14 months of her life.
• Bob Bonville was a pleasure to work with in this regard.
• He listens, is extremely responsive and goes the extra mile to make sure he delivers a quality service.

Review

Griswold Home Care of Pinehurst is best suited for families who want to keep a loved one at home and need reliable, flexible non-medical caregiving that can cover around-the-clock needs with a locally operated, responsive team. The service shines for seniors who value practical help with daily living, healthy meals, light housekeeping, companionship, and medication reminders, all coordinated through a hands-on owner-operator model. In short, this option is ideal for households seeking fast onboarding, strong caregiver compatibility, and a partner who treats in-home care as a personal commitment rather than a transactional service.

Those seeking a facility-style environment or strict skilled-nursing oversight should consider alternatives. Griswold operates as an in-home care provider, not a residential facility, and the model revolves around rotating caregivers on a weekly basis rather than a single, continuous caregiver for months on end. For clients who require intensive medical supervision, 24/7 on-site nursing, or a built-in memory-care setting with dedicated staff on staff around the clock, a traditional assisted living community or a licensed home-health agency with nursing support will likely be a better fit.

The strongest advantages reside in the care team's availability and the practical, compassionate service delivered. The 24/7 care structure - paired with the ability to assign the same caregiver for a week before rotating - reduces confusion for a loved one and tends to boost consistency within a manageable cycle. Families report that the caregivers deliver genuine warmth, provide nourishing meals, and help a loved one regain or maintain weight after surgeries. This combination of dependable access and tangible daily support translates into real peace of mind for families juggling hospital discharges, doctor appointments, and at-home routines.

Coupled with the caregiver strengths is a management and communication backbone that consistently earns praise. Bob Bonville and his team are described as responsive, attentive, and willing to go the extra mile. Clients repeatedly highlight clear lines of communication, fast responses, and a partnership approach that balances the needs of both the care recipient and the family. The caregiving staff - named individuals like Juliet, Bettina, Letha, and Polly - are remembered not just for tasks completed but for forming bonds that feel almost like family. This relational aspect matters greatly when choosing in-home care, because trust and familiarity often determine whether care can be sustained over months and transitions.

Nonetheless, some families note that the weekly caregiver rotation can be an adjustment period. The early days of translating a loved one's routines into a caregiver model require patience and steady coordination. One review points to a learning curve as the team establishes the care plan and aligns expectations, acknowledging that the process isn't perfectly seamless from day one. The practical takeaway is to approach the arrangement with a proactive care plan, clear communication, and a defined point of contact - elements that Griswold consistently supports, as evidenced by the high level of responsiveness and the documented willingness to tailor services to evolving needs.

In the practical sense, Griswold delivers a robust menu of in-home supports beyond companionship. Light housekeeping, dressing assistance, transportation coordination to appointments, medication management, and regular check-ins with the prescribing physician or family over the phone constitute a meaningful, integrated package. The ability to bring a trusted caregiver into the home who can be relied upon for daily routines, nutrition planning, and situational support during medical transitions is where Griswold shows its value clearly. For families seeking an affordable, flexible, human-centered alternative to full-time facility care, these elements can offset the lack of a conventional facility setting.

Bottom line: Griswold Home Care of Pinehurst represents a strong, practical option for seniors who want to remain at home with dependable, compassionate caregivers and a responsive local team at the helm. It is particularly well-suited for households prioritizing everyday tasks, meals, and coordinated medical touchpoints over formal on-site nursing or a facility environment. Families weighing alternatives should consider whether a traditional assisted living community or a licensed home-health nursing option better matches the required level of medical oversight and the preference for a single uninterrupted caregiver, but for many seeking home-based continuity, flexibility, and genuine care, Griswold is a compelling, well-regarded choice.

This part of West End, North Carolina offers a variety of amenities and services that may be appealing to seniors looking for a tranquil yet convenient location. With several places of worship nearby such as Kingdom Minded Ministry and Spaulding Chapel AME Zion Church, residents can nourish their spiritual well-being. There are also numerous restaurants like McDonald's and Pinehurst Brewing Company for dining options, as well as cafes including Starbucks for socializing or relaxing with a cup of coffee. Medical facilities such as Pinehurst Surgical Facial and Pinehurst Medical Clinic provide access to healthcare services, while pharmacies like Walgreens and Moore Drug Company offer convenience for medication needs. For leisure activities, there are parks like Reservoir Park and Southern Pines Park nearby, along with Carolina Cinemas Sandhills 10 for entertainment. Additionally, transportation options such as U-Haul Neighborhood Dealer and Renaissance Jet provide accessibility for travel needs. Overall, this area provides a mix of amenities and services that cater to the practical needs and interests of seniors living in West End.

Places of Worship

• Kingdom Minded Ministry (0 miles)
• Spaulding Chapel AME Zion Church (0.2 miles)
• Trinity Christian Fellowship (1.3 miles)
• Saint Peter the Rock (3.2 miles)
• Connections (3.5 miles)
• Emmanuel Episcopal Church (6.1 miles)

Restaurants

• McDonald's (0.3 miles)
• New York Deli II (0.4 miles)
• Golden China (0.4 miles)
• Carolina Dining Room (1.1 miles)
• Ryder Cup Lounge (1.1 miles)
• Pinehurst Brewing Company (1.2 miles)
• Neko Thai and Sushi Bar (1.3 miles)

Cafes

• Starbucks (0.3 miles)
• Starbucks (5.2 miles)
• Panera Bread (5.3 miles)

Physicians

• Burns Andrea PC-C (1.8 miles)
• Pinehurst Surgical Facial - R Clayton Steiner MD (1.8 miles)
• David E Strom (1.8 miles)
• Frizzell Eric R MD Pinehurst Medical Clinic (1.9 miles)
• Pinehurst Medical Clinic - Dermatology (1.9 miles)
• Pinehurst Anesthesia Associates (2 miles)
• Pinehurst Medical Clinic (2 miles)

Pharmacies

• Walgreens (3.9 miles)
• Health Innovations Pharmacy (5.2 miles)
• Moore Drug Company (5.3 miles)
• Walgreens (5.6 miles)
• CVS Pharmacy (5.6 miles)

Theaters

• Carolina Cinemas Sandhills 10 (4.5 miles)

Transportation

• U-Haul Neighborhood Dealer (4.8 miles)
• Renaissance Jet (5.2 miles)
• U-Haul (5.5 miles)

Parks

• Reservoir Park (5 miles)
• Southern Pines Park (6 miles)

Hospitals

• Da Vita (5.6 miles)
• CNS (5.6 miles)