The Greens At Pinehurst Rehab & Living Center
Save205 Rattlesnake Trail, Pinehurst, NC 28374
For more information about senior living options: (844) 490-3973
The staff is good to the residents, providing attentive care and support. The service of the staff is consistently described as good by visitors. The size of the rooms is noted to be nice and spacious for two people. Caregivers are observed to be upbeat and enjoy their work, contributing to a positive atmosphere. Residents are well taken care of, with visitors feeling reassured about their loved ones' care during their stay.
The new owners have eliminated vacation pay for an already under-staffed workforce. Phones have been removed from the patients' rooms, further isolating them. There has been a reduction in food quality and quantity, with meals described as unappetizing. The reviewer expresses concern that the facility is prioritizing profit over patient care. One reviewer hopes the facility loses all of its patients due to these issues.The experience of residents and their families at a particular facility is captured in a mix of positive and negative reviews that highlight both the merits and shortcomings of the establishment. With recent changes brought about by new ownership, there appears to be a significant shift in the quality of care, especially concerning staff treatment and residents' amenities. A particularly critical review from one family member paints a bleak picture, citing the removal of vacation pay for an already understaffed workforce. This change reflects broader concerns regarding how the new management prioritizes profit over personnel welfare and resident satisfaction.
In addition to financial adjustments affecting staff morale, the critique continues with specific complaints about the removal of phones from patient rooms. Communication is often vital for patients who wish to stay connected with their loved ones; thus, this policy may foster isolation during what can already be a challenging time for many individuals living away from home. Furthermore, another alarming aspect mentioned was the reduction in food quality and quantity provided to patients. The reviewer lamented that some food items were so unpalatable they might not even be suitable for pets. Such deterioration in dietary offerings raises urgent questions about nutritional care standards at the facility.
On a contrasting note, there are several positive reviews that emphasize good experiences had by former residents and their families during their stays at the same facility. One reviewer specifically mentions their mother and friend being well taken care of during their month-long residency, highlighting that while they were there, they received attentive service from staff members who seemed both competent and compassionate. The size of the shared rooms was also noted positively—indicative of comfortable accommodations—suggesting that not all aspects have suffered as a result of management changes.
Another review echoes these sentiments, praising the upbeat demeanor of caregivers encountered during visits over several weeks. The joy exhibited by staff contributes significantly to an atmosphere conducive to well-being—a crucial factor in residential settings where emotional support often complements physical care. This positivity helps mitigate some concerns outlined in negative reviews while providing reassurance that dedicated personnel are present within the facility’s walls.
While some family members reported satisfactory conditions for their loved ones, it cannot be ignored that these experiences do exist alongside complaints rather severe in nature regarding operational practices established under new ownership. The stark contrast between reviews highlights an inconsistent experience among residents—whereas some enjoy fulfilling interactions with dedicated caregivers, others grapple with reduced support services such as phone access or adequate meal provisions.
Ultimately, this collection of perspectives presents a complex narrative surrounding this facility's current state post-acquisition. While there's no shortage of compassion shown by many employees towards those they serve, systemic changes appear to tarnish what could otherwise be seen as an inviting environment for rehabilitation or long-term residency. Families seeking placement for loved ones may want to consider both sides: those affirming quality care offered alongside accounts warning against potential pitfalls related to management’s recent choices—and weigh which factors will best support their relatives' needs moving forward.
120 resident community capacity
Skilled Nursing Facility
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement Transportation arrangement (non-medical) Transportation to doctors appointments
12-16 hour nursing
24-hour call system 24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions Diabetes diet Special dietary restrictions Community-sponsored activities
Concierge services Fitness programs
Planned day trips Resident-run activities Scheduled daily activitiesThe Greens At Pinehurst Rehab & Living Center is an assisted living community located in Pinehurst, NC. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Our amenities include a beauty salon for hair and nail services, cable or satellite TV in each resident's room, community-operated transportation for outings and appointments, a computer center for staying connected, and a dining room where residents can enjoy delicious meals prepared by our skilled culinary team. We also have a fitness room for exercise and wellness activities, fully furnished living spaces, a gaming room for entertainment, and a lovely garden area for outdoor relaxation. Residents can also take advantage of housekeeping services to help maintain their living space.
For those who prefer private accommodations, we offer rooms with kitchenettes and private bathrooms. The dining experience at our community is restaurant-style, ensuring that residents receive nutritious and flavorful meals. Our small library provides opportunities for reading and learning, while telephone access keeps residents connected with loved ones. Wi-Fi and high-speed internet are available throughout the community.
In terms of care services, we provide 24-hour call system support and supervision to ensure residents' safety around the clock. Our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also offer assistance with medication management and provide specialized diets for residents with diabetes or other dietary restrictions. Mental wellness programs are implemented to promote emotional well-being among our residents.
Transportation arrangements are made for non-medical purposes as well as doctors' appointments. Our wellness center offers additional resources for maintaining physical health. Furthermore, we have the necessary accommodations to cater to special dietary restrictions.
In addition to our extensive amenities and care services, we offer various activities designed to enhance residents' daily lives. These include concierge services to facilitate resident needs or requests, fitness programs for maintaining physical health, planned day trips for exploration outside the community, resident-run activities to promote socialization, and a schedule of daily activities to keep residents engaged and entertained.
Within close proximity to our community, residents have access to three cafes, two parks for outdoor recreation, five pharmacies for easy prescription management, an extensive number of physicians for medical care, and a plethora of restaurants offering diverse dining options. Transportation options are readily available as well. Nearby places of worship provide spiritual support and guidance, and theaters and hospitals are within convenient reach.
At The Greens At Pinehurst Rehab & Living Center, we strive to provide a comfortable and enriching living experience for our residents, ensuring that they receive the personalized care and attention they deserve while enjoying a vibrant community atmosphere.
The Greens At Pinehurst Rehab & Living Center is located at 205 Rattlesnake Trail, Pinehurst, NC 28374 in Moore County, North Carolina
The Greens At Pinehurst Rehab & Living Center on seniors.fyi includes 10 photos including images showing decor, interior, wheelchair, dining, rehabilitation, building, outdoor, landscaping, and more.
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