Overall Review of The Greens At Pinehurst Rehab & Living Center
common28 reviews mention this
Staff attentiveness and professionalism
Residents and families consistently describe staff as kind, professional, and helpful.
Across the reviews, people describe staff as friendly, courteous, and attentive to resident needs. Several mention quick help during visits and regular check-ins for tasks like toileting or bringing requested items. Families also highlight caring communication and feeling secure leaving a loved one in their care. A smaller set of reviews report the opposite experience, including not being responsive at times and needing to call repeatedly for basic help.
common15 reviews mention this
Clean facility and controlled odors
Many reviewers say the building stays clean and avoids unpleasant odors.
Cleanliness comes up often, with multiple reviews calling out the facility as neat, well maintained, and free of offensive smells. Some reviewers describe fresh-smelling rooms and a generally pleasant environment during visits. Others reinforce the point by mentioning no ârest home smellâ and noticing cleanliness in common areas. A few reviews give a contrary impression, including complaints about unpleasant odors or rooms needing improvement.
common6 reviews mention this
Responsive care when help is needed
Families frequently mention staff responding quickly to requests or concerns.
Several reviews describe staff acting promptly after issues come up, including reaching out right away when something minor occurred. Others mention quick responses tied to call-system or request moments, like bringing an item soon after it was asked for or addressing needs during a visit. Reviewers also mention staff following up through check-ins and explaining care steps during family communication. At the same time, a few reviews describe delays or missed basic needs, which is where satisfaction drops.
caveat7 reviews mention this
Mixed feedback on meals
Dining feedback is mixed, with some residents praising meals and others criticizing them.
Some reviewers say the food is excellent or delivered in a way that supports the resident experience, and they describe meals being handled while they were visiting. Others report concerns about the menu and food quality, including food arriving cold and complaints that the menu wasnât meeting expectations. There are also strong negative comments about meal quality and attention to resident needs. The community also offers special diets, including diabetes-related and other special dietary restrictions, which matches the dining structure described in the listing.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
120 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Places of Worship
Trinity Christian Fellowship (0.1 miles)
Spaulding Chapel AME Zion Church (1.1 miles)
Kingdom Minded Ministry (1.3 miles)
Connections (2.2 miles)
Saint Peter the Rock (2.5 miles)
Emmanuel Episcopal Church (4.9 miles)
Physicians
Burns Andrea PC-C (0.5 miles)
Pinehurst Surgical Facial - R Clayton Steiner MD (0.5 miles)
David E Strom (0.5 miles)
Pinehurst Medical Clinic - Dermatology (0.7 miles)
Frizzell Eric R MD Pinehurst Medical Clinic (0.7 miles)
The Greens At Pinehurst Rehab & Living Center on seniors.fyi includes 10 photos including images showing decor, interior, wheelchair, dining, rehabilitation, building, outdoor, landscaping, and more.
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The Greens At Pinehurst Rehab & Living Center photos
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Interior
Decor
Building
Dining
Wheelchair
Interior
Decor
Dining
Landscaping, Building, Garden, Outdoor, Entrance, and Tree
Rehabilitation
Wheelchair
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