The Greens At Pinehurst Rehab & Living Center

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The Greens At Pinehurst Rehab & Living Center

205 Rattlesnake Trail, Pinehurst, NC 28374

For more information about senior living options: (844) 490-3973

4.4 from 103 reviews
5 stars
76
4 stars
14
3 stars
1
2 stars
1
1 stars
11

Skilled Nursing Facility

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    Overall Review of The Greens At Pinehurst Rehab & Living Center

    Pros

    • pro The staff are wonderful and truly caring.
    • pro The team is friendly, helpful, and courteous.
    • pro The facility is clean and the environment is welcoming and comfortable.
    • pro The care for residents is excellent, and the administrator is very helpful and accommodating.
    • pro A staff member was kind, brought a chair promptly, and asked if there was anything else they could do.
    • pro Service is fast and friendly.
    • pro The staff explain everything clearly and invite questions.
    • pro Families feel secure leaving their loved ones in their care.
    • pro The new administrator and dietary manager are a welcome addition; the facility is thriving.
    • pro The aviary in the reception area is cheerful and welcoming.
    • pro The facility is well maintained, clean, and free of unpleasant odors.
    • pro The staff are compassionate, attentive, and dedicated to the well-being of residents.
    • pro Meals are delivered with love and residents seem to live happily together.
    • pro Residents and visitors describe the staff as loving, nurturing, and respectful.
    • pro The Greens comes highly recommended by families.

    Cons

    • pro Upper management's poor leadership and lack of accountability are cited, with no noticeable improvement despite numerous family complaints.
    • pro The facility's cleanliness is a major issue: rooms poorly maintained, common areas dirty, and an unpleasant odor throughout the building.
    • pro Care is described as abysmal: staff seem overwhelmed, inattentive, and residents go hours without assistance.
    • pro Staff are overworked and under-supported, leading to burnout and a hostile environment.
    • pro Safety/care incidents are noted: one aide left a resident uncovered and shivering during a bath, another medication administration caused choking.
    • pro Theft concerns: a wallet went missing from a visitor.
    • pro Food quality is terrible: meals described as hog slop, canned ham, and often cold or poorly attended.

    Review

    This community is best suited for families seeking a warm, person-centered rehab and living environment where staff are consistently described as caring, attentive, and genuinely engaged with residents. The Greens at Pinehurst often appeals to those who value a clean, inviting atmosphere, respectful treatment of residents, and meaningful rehab progress. For a senior who thrives on a friendly, social setting with visible staff dedication and a culture that prioritizes dignity, this center can be a reliable fit. It is a strong pick for families who want hands-on interactions with clinicians, social workers, and front-desk teams, and who are comfortable with a spectrum of experiences that can vary by leadership and staffing realities over time.

    Economy of scale aside, the main caveat is leadership stability and staffing consistency. A notable thread in the feedback is that quality of care and daily operations appear strongly influenced by who is at the helm. Positive reports emphasize compassionate, responsive caregivers, thorough nurses, and helpful administrators who advocate for residents and keep families informed. Yet several reviews flag a pattern of systemic issues: overworked staff, uneven accountability in upper management, and communications gaps that leave families waiting for updates or explanations. For families requiring rock-solid reliability and transparent leadership, these are red flags worth weighing carefully against the positives.

    The upside rests on several clear strengths. The Greens shines in cleanliness, a welcoming ambience, and a culture of kindness from many direct-care staff, including nurses and aides who routinely make residents feel seen and respected. Rehab outcomes are frequently described as strong, with residents progressing well after fractures or surgeries, and with staff who coordinate closely with families to articulate goals and progress. The social-work and admissions teams often receive praise for thoughtful support, and the overall environment - no rest-home odor, fresh-feeling rooms, and a generally pleasant atmosphere - underscores a belief that residents can live with dignity while recovering or aging in place. When leadership is aligned and the team is adequately staffed, these elements compound into meaningful, steady care.

    However, downsides do not vanish in the face of goodwill. A visible portion of reviews point to leadership shortcomings and staffing strains that risk undermining day-to-day care. Specific concerns include delayed responses to needs, occasional lapses in attention or privacy during care, and inconsistent communication with families. Instances ranging from meals and nutrition to medication handling and even safety-related incidents appear in some accounts, punctuating the reality that caregiving quality can falter when managers under-resource the workforce or fail to address recurring problems. There are also isolated grievances about odors, room upkeep, and even serious allegations about security and oversight, which understandably give prospective families pause.

    The critical question becomes how much the pros can offset the cons, and under what conditions. When a facility demonstrates strong clinical staff, consistent cleanliness, and proactive family engagement, the positives strongly reinforce a decision to choose this community - especially for rehab-driven stays or short-to-mid term living arrangements where relatives can be involved in planning and oversight. The most compelling offset occurs when new leadership or a stable management team commits to transparent practices, realistic staffing plans, and rapid problem-solving. In those scenarios, the compassionate care and rehab momentum become the defining advantages that can outweigh historical misgivings.

    For families weighing a concrete next step, the prudent approach is to prioritize visibility and accountability. Schedule a tour and request time with the administrator to discuss staffing ratios, turnover, and the facility's most recent state survey results. Meet direct-care leaders (nurses, CNAs, social workers) and ask to review care plans, response times to call bells, and how dietary concerns are addressed. Probe dining quality and resident feedback about meals, and assess whether the pace of operations feels consistently patient-centered. If leadership stability, clear communication, and adequate staffing come with a demonstrated commitment to continuous improvement, The Greens at Pinehurst represents a solid, practical option for rehab-focused care and assisted living. If those assurances are uncertain, exploring alternatives with a steadier governance track record is a prudent hedge.

    Features

    Housing

    • 120 resident community capacity 120 resident community capacity

    Types of Care

    • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

    Amenities

    • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
    • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
    • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

    Care Services

    • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
    • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
    • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Greens At Pinehurst Rehab & Living Center is an assisted living community located in Pinehurst, NC. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

    Our amenities include a beauty salon for hair and nail services, cable or satellite TV in each resident's room, community-operated transportation for outings and appointments, a computer center for staying connected, and a dining room where residents can enjoy delicious meals prepared by our skilled culinary team. We also have a fitness room for exercise and wellness activities, fully furnished living spaces, a gaming room for entertainment, and a lovely garden area for outdoor relaxation. Residents can also take advantage of housekeeping services to help maintain their living space.

    For those who prefer private accommodations, we offer rooms with kitchenettes and private bathrooms. The dining experience at our community is restaurant-style, ensuring that residents receive nutritious and flavorful meals. Our small library provides opportunities for reading and learning, while telephone access keeps residents connected with loved ones. Wi-Fi and high-speed internet are available throughout the community.

    In terms of care services, we provide 24-hour call system support and supervision to ensure residents' safety around the clock. Our dedicated staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also offer assistance with medication management and provide specialized diets for residents with diabetes or other dietary restrictions. Mental wellness programs are implemented to promote emotional well-being among our residents.

    Transportation arrangements are made for non-medical purposes as well as doctors' appointments. Our wellness center offers additional resources for maintaining physical health. Furthermore, we have the necessary accommodations to cater to special dietary restrictions.

    In addition to our extensive amenities and care services, we offer various activities designed to enhance residents' daily lives. These include concierge services to facilitate resident needs or requests, fitness programs for maintaining physical health, planned day trips for exploration outside the community, resident-run activities to promote socialization, and a schedule of daily activities to keep residents engaged and entertained.

    Within close proximity to our community, residents have access to three cafes, two parks for outdoor recreation, five pharmacies for easy prescription management, an extensive number of physicians for medical care, and a plethora of restaurants offering diverse dining options. Transportation options are readily available as well. Nearby places of worship provide spiritual support and guidance, and theaters and hospitals are within convenient reach.

    At The Greens At Pinehurst Rehab & Living Center, we strive to provide a comfortable and enriching living experience for our residents, ensuring that they receive the personalized care and attention they deserve while enjoying a vibrant community atmosphere.

    Nearby Places of Interest

    Places of Worship

    • Trinity Christian Fellowship (0.1 miles)
    • Spaulding Chapel AME Zion Church (1.1 miles)
    • Kingdom Minded Ministry (1.3 miles)
    • Connections (2.2 miles)
    • Saint Peter the Rock (2.5 miles)
    • Emmanuel Episcopal Church (4.9 miles)

    Physicians

    • Burns Andrea PC-C (0.5 miles)
    • Pinehurst Surgical Facial - R Clayton Steiner MD (0.5 miles)
    • David E Strom (0.5 miles)
    • Pinehurst Medical Clinic - Dermatology (0.7 miles)
    • Frizzell Eric R MD Pinehurst Medical Clinic (0.7 miles)
    • Pinehurst Anesthesia Associates (0.7 miles)
    • Pinehurst Medical Clinic (0.7 miles)

    Restaurants

    • Pinehurst Brewing Company (0.5 miles)
    • Dugans Pub (0.7 miles)
    • Neko Thai and Sushi Bar (0.7 miles)
    • Drum & Quill Public House (0.8 miles)
    • Ryder Cup Lounge (0.8 miles)
    • Carolina Dining Room (0.8 miles)
    • Golden China (0.9 miles)

    Cafes

    • Starbucks (1 miles)
    • Starbucks (4.2 miles)
    • Panera Bread (4.4 miles)

    Pharmacies

    • Walgreens (2.8 miles)
    • Health Innovations Pharmacy (4.2 miles)
    • Moore Drug Company (4.3 miles)
    • Walgreens (4.6 miles)
    • CVS Pharmacy (4.6 miles)
    • CVS Pharmacy (24.1 miles)

    Theaters

    • Carolina Cinemas Sandhills 10 (3.4 miles)

    Parks

    • Reservoir Park (3.7 miles)
    • Southern Pines Park (4.8 miles)

    Transportation

    • Renaissance Jet (4.2 miles)
    • U-Haul Neighborhood Dealer (4.3 miles)
    • U-Haul (4.4 miles)

    Hospitals

    • Da Vita (4.5 miles)
    • CNS (4.7 miles)

    Frequently Asked Questions

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