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4.5 from 65 reviews
5 stars
50
4 stars
8
3 stars
0
2 stars
2
1 stars
5
Overall Review of Maxim Healthcare
common28 reviews mention this
Responsive, supportive office staff
Residents describe a staff and office team that stays responsive and supportive.
Many reviews highlight helpful, knowledgeable office staff who respond quickly and keep lines of communication open. Several also mention recruiters, schedulers, and supervisors being courteous, professional, and willing to work around availability. A number of reviewers specifically point to smooth onboarding, timely follow-ups, and being able to reach the team with questions. Some reviews also describe provider and nursing staff as attentive and engaged with clients in the home.
common8 reviews mention this
Care feels hands-on for clients
Families and clients are described as receiving hands-on, attentive care.
Reviewers frequently describe care as personal and client-focused, including one-on-one attention. Several mention that clients receive the best care and that providers engage with clients and family needs. Others describe professional nursing and knowledgeable staff as supporting patient well-being. Even among the more critical reviews, the theme of caring for children, families, and clients comes through as a reason someone wanted the relationship to work.
common6 reviews mention this
Scheduling flexibility is a plus
Residents describe scheduling flexibility that helps them manage real availability needs.
Multiple reviews say the team is flexible about scheduling and works around availability. Reviewers mention accommodating different shifts and being supportive when they cannot come in. Some also describe proactive check-ins after a case is accepted, rather than disappearing once work begins. This theme shows up both in how staff coordinate assignments and in how reviewers feel supported day to day.
caveat5 reviews mention this
Disorganization and accountability concerns
Some residents report problems with communication, transparency, and accountability.
A smaller set of reviews calls out disorganization, lack of transparency, and communication issues. Several reviewers describe last-minute changes, insufficient notice, and feeling chastised or unsupported from management. There are also concerns raised about reliability around nurse coverage and follow-through after promises to call back. One review additionally points to pay being less than expected and describes dishonesty as part of the overall issue.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Maxim Healthcare is located at 222 West Stewart Parkway Suite 100, Washington, NC 27889 in Pitt County, North Carolina
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Home health nursing is an expanding field where licensed professionals provide specialized medical care in patients' homes, addressing the needs of an aging population through personalized services like assessments and medication management. Effective collaboration with healthcare teams, cultural sensitivity, and quality assurance measures are essential for fostering trust and ensuring positive patient outcomes.
Medicare covers in-home health care services, which are medical and provided by licensed professionals under a physician's supervision, whereas non-medical personal assistance is generally not covered unless part of a broader skilled care plan. Eligibility for benefits depends on being homebound and needing intermittent skilled services from a Medicare-certified agency, with specific coverage limitations and additional resources available for navigating options.
In-home care is increasingly sought after by older adults for maintaining independence, with average private home care rates in 2025 varying by state and service type, reflecting geographical and local labor market influences. As demand rises, families are considering funding options like Medicaid waivers and long-term care insurance to manage costs effectively while ensuring quality care.
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Residential-style, well-decorated environment with comfortable communal spaces.
Exploring the World of Home Health Nurses: Qualifications, Roles, and Hiring Tips
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