Britthaven of Washington
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250 Lovers Ln, Washington, NC 27889
For more information about senior living options: (844) 490-3973
At Britthaven of Washington, the monthly cost for a private room is $4,063, which positions it as a more affordable option compared to the average in Pitt County at $5,234 and slightly below the North Carolina state average of $4,425. This pricing strategy not only makes Britthaven an attractive choice for prospective residents and their families looking for quality care but also reflects a commitment to providing accessible long-term care solutions within the community. Overall, Britthaven offers competitive rates while maintaining a standard of care that meets or exceeds expectations.
| Floor plans | Britthaven of Washington | Pitt County | North Carolina |
|---|---|---|---|
| Private | $4,063 | $5,234 | $4,425 |
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The staff consistently demonstrates genuine concern for residents and is eager to problem-solve nutritional and appetite issues. The DON, assistant DON, and unit managers listen to concerns and offer compassionate, practical solutions. River Trace is determined to embrace excellence. The facility has become more welcoming after remodeling, with an active administration and a fully staffed team. The environment is very clean and residents are kept well. The memory care unit staff provide love and caring to residents. The facility is clean and the staff is professional, with friendly caregivers.
The Administrator was usually too busy smoking to attend to anything. The agency is running the building into the ground with poor care and attitude. River Trace waited 13 hours before calling EMS to carry the dad to the ER, and they never called to tell the family. Personal items were lost or stolen, meals were left uneaten for days, and glasses were missing. This place is a damn joke. It is disgusting with bed bugs, roaches, mice, and rats, and management refuses to acknowledge the problems; it needs a remodel. The facility is struggling with high turnover, and the Director of Nursing position is often unfilled.Britthaven of Washington is best suited for families that want a memory-care oriented environment where, when staff are engaged, residents receive genuine attention, and where a clean, orderly setting can support daily life. The strongest signal in the reviews is that there are caring, capable caregivers on the floor - especially in memory care - who can provide warmth, patience, and practical support. When the unit is staffed with a stable team and leadership is present, residents can thrive with meals that are well received and a environment that looks and feels well kept. This community rewards families that stay involved, ask questions, and insist on regular updates, because the positive experiences hinge on active advocacy and consistent staff engagement.
Those who should consider alternatives are families that require consistently rock-solid operations and fail-safe communication. The reviews repeatedly highlight systemic weaknesses: ongoing turnover in leadership roles, gaps in supervision, broken call bells, and periodic lapses in basic safety and responsiveness. The most troubling reports describe pests, missing belongings, and delayed or incomplete notifications about emergencies or changes in care. For families that cannot tolerate a volatile staffing picture or reputational risk around safety and accountability, a different facility with a more stable administrative presence would be prudent.
The strongest pros - cleanliness, proactive problem solving by administration, and genuine concern from several care teams - do not automatically offset the main cons. When the DON and unit managers are present and attentive, concerns are addressed with practical, family-friendly solutions, and care teams can be highly compassionate, especially in memory care. The admissions process is described as thorough and empathetic, with staff guiding families through financial questions. However, these positives tend to hinge on the leadership's ability to sustain staffing, discipline, and clear communication. Without reliable oversight, even strong caregivers can be overwhelmed, and the risk of inconsistent care rises sharply.
In practice, families should verify concrete, current conditions before committing: who is leading the unit today, what the staffing ratios look like on nights and weekends, and whether call bells are functioning reliably. Ask for recent pest remediation results and a current remediation plan, given multiple pest-related concerns in prior reviews. Clarify the policies on private pay versus Medicaid, and obtain a transparent accounting of any bills or fees that could affect the stay. Demand a scheduled family conference with the DON and a front-line supervisor, and request a tour of the memory-care wing to observe how staff interact with residents, monitor nutrition, and respond to dependence on assistance.
There are clear signals of improvement alongside persistent warning flags. Several families praise recent remodeling and a friendlier, more welcoming atmosphere, suggesting that the culture at Britthaven can shift toward stability when leadership is actively involved. Positive encounters with nurses and CNAs - who demonstrate competence and caring when present - underscore that the care is capable and compassionate. Yet every visit or call may reveal a different story depending on who is on duty and how well management enforces accountability. That dual reality matters for families weighing long-term placement, especially when a loved one needs steady, predictable care.
Overall, Britthaven of Washington can be a viable choice for families willing to engage in vigilant oversight and for residents who benefit from the memory-care strengths and clean, well-kept surroundings. It is not a hands-off option; the decision requires an ongoing commitment to monitor care quality, address issues promptly, and push for consistent staffing and transparent communications. For those prioritizing absolute consistency, minimal risk of safety lapses, and rock-solid administrative stability, alternatives should be explored. For families prepared to advocate and work with a facility that shows improvement under engaged leadership, Britthaven offers a path with potential rewards when the right team is in place.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Britthaven of Washington is an assisted living community located in the picturesque town of Washington, NC. The facility offers a range of amenities and care services to ensure the comfort and well-being of its residents.
One notable feature of Britthaven is its commitment to providing spiritual support for individuals. Devotional services are offered off-site, allowing residents to connect with their faith and find solace in a welcoming environment. These activities provide a sense of community and promote emotional well-being.
Indoor common areas at Britthaven are designed to encourage socialization and foster a sense of belonging among residents. These spaces offer opportunities for interaction, whether it's engaging in conversations with fellow residents or participating in group activities and games.
The care services at Britthaven cater specifically to those with diabetes. Trained staff members are available round-the-clock to assist residents with their diabetic needs, ensuring they receive appropriate medication management, monitoring blood sugar levels, and maintaining a healthy lifestyle.
Additionally, Britthaven offers devotional activities offsite as part of their activity program. This allows residents to venture outside the community while engaging in meaningful spiritual experiences. Attending these events promotes personal growth, provides inspiration, and creates lasting memories.
Overall, Britthaven of Washington is an assisted living community that prioritizes the physical, emotional, and spiritual well-being of its residents. With its range of amenities and care services tailored to specific needs, this community provides a nurturing environment where seniors can enjoy a vibrant and fulfilling lifestyle.
At Britthaven of Washington, the monthly cost for a private room is $4,063, which positions it as a more affordable option compared to the average in Pitt County at $5,234 and slightly below the North Carolina state average of $4,425. This pricing strategy not only makes Britthaven an attractive choice for prospective residents and their families looking for quality care but also reflects a commitment to providing accessible long-term care solutions within the community. Overall, Britthaven offers competitive rates while maintaining a standard of care that meets or exceeds expectations.
Britthaven of Washington is located at 250 Lovers Ln, Washington, NC 27889 in Pitt County, North Carolina
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