Ridgewood Living & Rehab Center in Washington, NC

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Ridgewood Living & Rehab Center in Washington, NC

Information last verified:

1624 Highland Drive, Washington, NC 27889

For more information about senior living options: (844) 490-3973

4.6 from 109 reviews
5 stars
87
4 stars
12
3 stars
5
2 stars
1
1 stars
4

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Overall Review of Ridgewood Living & Rehab Center

Pros

  • pro The staff are pleasant and do a good job.
  • pro The facility is nice and clean with a welcoming atmosphere.
  • pro Aiden is sweet and welcoming at the front desk.
  • pro Beverly Drew is an amazing nurse who explains what’s going on with residents.
  • pro The dining room offers activities that residents enjoy.
  • pro Caitlin provides daily updates and thoughtful care for loved ones.
  • pro The rehab program helps residents move around much better.
  • pro The admission process and transition are incredibly smooth.
  • pro On-site PT/OT rehab is a valuable feature that supports recovery.

Cons

  • pro The food was awful and unsuitable for her diabetic sister, leaving her hungry.
  • pro There were roaches in the resident's room.
  • pro Housekeeping did not consistently clean the bathroom, leaving it dirty.
  • pro The staff ignored the policy about family washing clothes, and clothes returned with lint and often disappeared.
  • pro Patients had to wait hours for medication.
  • pro The doctor should not practice medicine, and the facility should be shut down.

Review

Ridgewood Living & Rehab Center in Washington, NC is best suited for families seeking reliable short-term rehabilitation and steady, compassionate care in a warm, home-like setting. The strongest case rests with the rehab program and the staff’s ability to deliver measurable progress, along with a culture that feels welcoming and engaged. For residents who want daily therapy that begins in the room and moves to a well-equipped gym, Ridgewood consistently earns praise for improving mobility and independence. Those who value regular social programming, accessible activities, and on-site services will find the atmosphere conducive to daily routine and predictable care. This is a community that shines when rehab, personal attention, and a friendly, low-stress environment are the priorities. It is less well-suited for individuals whose needs linger beyond rehabilitation, especially when dietary customization, pest control, or private-room privacy rise to the top of the decision matrix.

The strongest benefits come from a combination of capable therapists, attentive frontline staff, and the general atmosphere of care. Families repeatedly emphasize effective rehabilitation teams, therapists who push for progress, complemented by aides and nurses who listen and respond. The admissions process is described as smooth, and clinicians maintain open lines of communication with families about progress and next steps. Cleanliness and comfort in rooms and common areas reinforce a homey feel, while the dining room and activity staff create opportunities for meaningful engagement and social connection. The overall experience for many residents is found in the day-to-day reliability: prompt assistance when the call bell rings, thorough routine care, and a steady stream of encouraging interactions from staff across roles. For families prioritizing visible momentum in recovery and a welcoming community, Ridgewood offers a solid, credible option.

Yet the reviews do not overlook notable drawbacks that potential movers must weigh decisively. The most pointed concern centers on nutrition for residents with specific medical needs, particularly diabetes: several families report that diabetic-appropriate meals are not consistently provided and that the general menu fails to accommodate condition-specific restrictions, leaving some residents hungry or unsatisfied. Laundry and personal belongings also surface as recurring frustrations, with clothes sometimes going missing or returning damaged, undermining trust in routine operations. Pests enter the conversation as a significant irritant for families and residents: roaches have been described as an ongoing problem, undermining perceived cleanliness and raising questions about pest management. These issues are not trivial; they directly affect daily comfort and the confidence families place in the facility’s upkeep.

Operational hiccups compound the concerns. Multiple accounts describe bathrooms needing more frequent attention and inconsistent housekeeping. A few reviews reference uneven attention to medication delivery, long waits for routine needs, and occasional staff tensions that color the care environment. The building itself is described as older and somewhat dated, with small shared spaces that offer less privacy than some families expect. These factors matter for long-term care or for residents who value quiet, private spaces and a sense of modernity alongside cleanliness. Taken together, these cons can erode trust for families weighing Ridgewood against newer or more meticulously managed competitors, even as the rehab and personal-care strengths remain clear.

The key question becomes balance: do the clinical gains and the daily warmth offset the practical gaps around diet, pests, and privacy? For families prioritizing rehabilitation outcomes and daily staff responsiveness, Ridgewood’s strengths can substantially offset many inconveniences. The therapy program, in-room initiation of interventions, the presence of a capable gym, and the responsive, often caring nursing and rehab teams create a trajectory of recovery that can make a meaningful difference in a loved one’s independence. When residents participate in the activity program, the facility can feel like a community that sustains morale and motivation, an important factor in recovery and overall well-being. In other words, for short-term rehab patients and active seniors who want a nurturing environment with dependable care, Ridgewood offers a compelling, practical option.

At the same time, several red flags justify considering alternatives, especially for families with strict dietary needs, privacy expectations, or long-term medical oversight requirements. If diabetic meals cannot be reliably tailored and mealtime nutrition becomes repeatedly unsatisfactory, searching for a community with a documented diabetes-friendly menu is prudent. If pest control reliability and consistency of housekeeping rank above all else, a facility with demonstrated pest-free performance and tighter sanitary protocols should be prioritized. For residents who insist on private rooms and high privacy standards, or who require a facility with noticeably modern amenities and layout, a newer building may deliver more comfort and peace of mind. In short, Ridgewood serves well as a recovery-focused, caregiver-friendly option, but it demands careful scrutiny in areas that are non-negotiable for some families.

Families evaluating Ridgewood should move deliberately through a structured due-diligence process. Schedule direct time with the admissions team to review care plans and dietary accommodations, and request a detailed sample menu that demonstrates diabetic compatibility. Tour the rooms and common areas with attention to privacy, noise, and cleanliness, and ask to see the current housekeeping schedule and pest-control plan. Request opportunities to observe therapy sessions and to speak with the therapy staff about typical progress milestones for common conditions. Speak with several families and residents about consistency of medication administration and responsiveness to requests. Finally, insist on a concrete plan for ongoing communication after admission, including regular updates and a clear point of contact. When these checks are completed, Ridgewood emerges as a viable choice for rehab-minded families, strong where it counts in therapy and personal care, but requiring attention to dietary customization, pest management, and privacy if those aspects are non-negotiable priorities.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Ridgewood Living & Rehab Center in Washington, NC is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents.

Within our community, residents can take advantage of our beauty salon services to maintain their personal grooming needs. Each resident is free to enjoy their favorite TV shows with cable or satellite TV in their fully furnished rooms. Our community-operated transportation ensures that residents have easy access to nearby destinations and appointments. For those who wish to stay connected, we offer a computer center with Wi-Fi/high-speed internet.

Mealtimes are a special occasion at Ridgewood Living & Rehab Center, as residents can gather in our dining room for restaurant-style dining. Our skilled staff takes care of all housekeeping needs, allowing residents to relax and enjoy the beautiful surrounding gardens or outdoor spaces available.

Residents also have access to a fitness room where they can engage in physical activities or join fitness programs catered to their needs. The gaming room provides entertainment and a social space for friendly competitions, while the small library offers a quiet place for reading and relaxation.

At Ridgewood Living & Rehab Center, we prioritize the well-being of our residents by offering 24-hour call systems and supervision, ensuring they receive assistance whenever needed. Our dedicated staff provides support with activities of daily living such as bathing, dressing, and transfers. Medication management is handled efficiently by our team, giving peace of mind to both residents and their families.

To promote mental wellness, we have developed specialized programs tailored to individual needs. Additionally, we accommodate special dietary restrictions such as diabetes diets and other dietary requirements.

We understand how important it is for our residents to maintain their independence while still engaging in fulfilling activities. That's why we offer concierge services along with scheduled daily activities and planned day trips organized by our resident-run activities program.

With move-in coordination services, transportation arrangements (both medical and non-medical), and a wellness center, Ridgewood Living & Rehab Center ensures that our residents receive the care they deserve in a warm and supportive environment.

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