Ridgewood Living & Rehab Center

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Ridgewood Living & Rehab Center

1624 Highland Drive, Washington, NC 27889

For more information about senior living options: (844) 490-3973

1 from 1 review
Skilled Nursing Facility

Overall Review

Pros

  • pro The facility has undergone a much-needed facelift in the past year, significantly improving its cosmetic appearance.
  • pro The halls appear fairly clean, contributing to a pleasant environment for visitors and patients.
  • pro The nurses' stations seem to be well-maintained, which may create a positive impression for incoming patients.

Cons

  • pro The bathroom in the facility was only cleaned once a week, which was unacceptable considering shared accommodations.
  • pro Sheets were not washed unless specifically requested, reflecting poor hygiene standards.
  • pro While the halls appeared clean, this seemed to be an effort to create a good impression for potential patients rather than indicative of overall cleanliness.
  • pro The food served at the facility was described as unappetizing and unsatisfactory.
  • pro There was a clear lack of patient care provided by the staff, raising concerns about the quality of care residents receive.

Review

In recent evaluations of a particular care facility, there has been a notable emphasis on the cosmetic improvements that have taken place over the past year. Many observers have remarked on how the physical appearance of the facility has been upgraded, offering a more inviting atmosphere for both current and prospective residents. Fresh paint, updated furnishings, and improved landscaping contribute to a much-needed facelift that enhances the overall appeal when one first enters the establishment. While these changes are appreciated, they stand in stark contrast to the lingering issues regarding service quality and patient care standards that remain deeply concerning.

Despite these aesthetic enhancements, it is disheartening to note that those who continue to provide care at this facility have not seen equivalent improvements in their working conditions or training. Staff members appear to be operating under the same standards as before—standards that many would argue are subpar for an institution meant to provide care for vulnerable populations. This disparity raises questions about whether management's focus on outward appearances reflects a genuine commitment to quality service or merely serves as a superficial effort to attract new patients without addressing foundational service issues.

The experience of one reviewer’s grandmother highlights critical shortcomings in personal hygiene and cleanliness within resident rooms. The review pointed out that her bathroom was cleaned only once per week—a situation deemed unacceptable, especially given that shared facilities can quickly become unhygienic and uncomfortable for all parties involved. Furthermore, the linens were not changed regularly unless specifically requested by family members, indicating a concerning lack of attention to basic patient needs. Such neglect suggests serious lapses in standard operational procedures intended to safeguard resident well-being.

In evaluating common areas of the facility, such as hallways and nurses' stations, there appears to be some improvement in cleanliness which may be aimed at creating a favorable impression for incoming patients and their families. While first impressions matter greatly in healthcare environments, it becomes increasingly apparent that efforts toward superficial cleanliness do not compensate for deficiencies in direct patient care practices. Cleanliness should transcend just being visually pleasing; it must reflect an ongoing commitment towards maintaining high standards throughout every aspect of resident life within such facilities.

Food services also came under scrutiny from reviewers who described meals as inadequate at best—specifically labeling them as "nasty" and unpalatable even for those with diminished taste sensitivities due to medical conditions. The importance of providing nutritious and appetizing food cannot be overstated when considering its impact on recovery, morale, and overall satisfaction with one's living environment. A consistent lack of attention in this area raises concerns about dietary choices available for residents—and further illustrates broader inadequacies within the holistic approach needed for proper patient care.

Ultimately, this assessment suggests an urgent need for thorough investigations into how care is administered across similar settings where families might consider placing their loved ones under someone else's supervision. With delightful exteriors failing to mask deeper issues related directly to personal safety, hygiene practices, food quality, and overall patient treatment outcomes—it's paramount that families are equipped with full knowledge before making decisions about placing relatives into unfamiliar hands. These reviews serve as vital warnings; potential residents deserve better than what has been reported at this facility—a truth that cannot be ignored if we wish to improve long-term standards across care systems nationwide.

Features

Housing

  • 150 resident community capacity 150 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Description

Ridgewood Living & Rehab Center in Washington, NC is a vibrant and welcoming assisted living community that offers a wide range of amenities and care services to enhance the lives of its residents.

Within our community, residents can take advantage of our beauty salon services to maintain their personal grooming needs. Each resident is free to enjoy their favorite TV shows with cable or satellite TV in their fully furnished rooms. Our community-operated transportation ensures that residents have easy access to nearby destinations and appointments. For those who wish to stay connected, we offer a computer center with Wi-Fi/high-speed internet.

Mealtimes are a special occasion at Ridgewood Living & Rehab Center, as residents can gather in our dining room for restaurant-style dining. Our skilled staff takes care of all housekeeping needs, allowing residents to relax and enjoy the beautiful surrounding gardens or outdoor spaces available.

Residents also have access to a fitness room where they can engage in physical activities or join fitness programs catered to their needs. The gaming room provides entertainment and a social space for friendly competitions, while the small library offers a quiet place for reading and relaxation.

At Ridgewood Living & Rehab Center, we prioritize the well-being of our residents by offering 24-hour call systems and supervision, ensuring they receive assistance whenever needed. Our dedicated staff provides support with activities of daily living such as bathing, dressing, and transfers. Medication management is handled efficiently by our team, giving peace of mind to both residents and their families.

To promote mental wellness, we have developed specialized programs tailored to individual needs. Additionally, we accommodate special dietary restrictions such as diabetes diets and other dietary requirements.

We understand how important it is for our residents to maintain their independence while still engaging in fulfilling activities. That's why we offer concierge services along with scheduled daily activities and planned day trips organized by our resident-run activities program.

With move-in coordination services, transportation arrangements (both medical and non-medical), and a wellness center, Ridgewood Living & Rehab Center ensures that our residents receive the care they deserve in a warm and supportive environment.

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