Information last verified:
1116 Beverly Drive, Raleigh, NC 27610
For more information about senior living options: (844) 490-3973
Dr. Plummer is a caring, thorough physician who takes time to listen to concerns. The Rose Hope Primary Care staff are welcoming, professional, and attentive. The facility is clean and provides a relaxed, welcoming atmosphere. Angela Plummer and her team are highly knowledgeable and communicate clearly, offering thorough explanations and treatment options. Patients feel safe, respected, and well cared for, with a compassionate bedside manner. The practice earns high recommendations from patients seeking compassionate, comprehensive healthcare. The front desk and medical staff are friendly, helpful, and easy to work with. The care has positively impacted patients’ health and wellbeing over time. The team goes above and beyond to accommodate patients, including being responsive and accommodating.
They were billed separately by Labcorp for an annual physical and wished they had known this beforehand. They had difficulty getting in contact with the right person to ask questions about the bill. There was a lack of communication within the AthenaPatient app, leaving staff unclear on messages. Offshore staff often failed to relay messages to the office staff, forcing them to repeat the issue. They were turned away due to inability to self-pay during insurance recertification. The older front desk staff member could be nicer.Rose Hill Family Care in Raleigh, NC, is best suited for seniors and adults who want a primary care home led by a physician who truly listens, spends ample time with patients, and coordinates care with a warm, attentive team. This community excels for those who value a deliberately patient-centered approach: long, thorough visits, clear explanations, and a calming, well-kept office atmosphere. For families seeking a PCP that feels like a trusted partner, where concerns are taken seriously, questions are answered, and ongoing health planning is emphasized, Rose Hill Family Care stands out as a compelling fit.
Yet, there are clear signals to consider alternatives. Those who need seamless in-house lab services and crystal-clear, predictable billing may encounter friction here. A recurring caveat is the potential for surprise charges when external labs are used, with some patients reporting billing surprises after routine physicals. Communication hiccups, particularly when relying on app-based messaging or offshore staff for calls, can create unnecessary repetition and delays. If immediate, friction-free administrative experiences and airtight financial transparency are non-negotiable, families should compare other practices before committing.
The strongest pros, exceptional bedside manner, thoroughness, and a genuine respect for patients, often offset the noted cons by delivering dependable health outcomes and a reassuring care experience. Numerous reviews praise Angela Plummer and her team for listening carefully, explaining treatment options in plain language, and avoiding rushed appointments. This combination of empathy and expertise translates into tangible benefits: better adherence to treatment plans, more confident decision-making, and a sense of safety in managing complex or chronic conditions. In a senior care context, where trust and continuity matter, the ability to contact a clinician who follows up and checks in cannot be overlooked.
Equally important are the nonclinical strengths that influence daily quality of life. The practice operates in a clean, organized, and welcoming environment, with staff who are consistently described as professional, patient, and accommodating. For seniors who value representation and culturally sensitive care, the presence of a Black-led medical team that patients feel heard and respected can be a meaningful factor. The facility’s calm atmosphere, careful attention to concerns, whether hearing impairment, medication management, or lifestyle guidance, and the reassurance of a dependable care partner all contribute to a favorable overall experience that many families will find decisive.
However, the downsides should not be ignored in a decision of this magnitude. The occasional gap between primary care and administrative operations can complicate billing and appointment logistics. A few reviews note frictions with front-desk staff and communication channels, including the use of an external messaging system and offshore call support that sometimes fails to relay information promptly. There is also a rare but instructive incident where a patient was turned away due to insurance recertification timing, underscoring the risk that administrative constraints can interrupt access. For households with tight budgets or rigid coverage parameters, these experiences can be a meaningful consideration.
For families evaluating Rose Hill Family Care, a practical decision framework helps translate these realities into choice. First, verify whether in-house labs are available or if all testing will incur third-party billing, and request a transparent, itemized cost outline for common procedures. Second, probe the office’s communication pipelines: how messages are triaged, who answers calls, and what the typical response time is for follow-up questions. Third, assess the team’s accessibility for special needs, hearing impairment, language preferences, or caregiver involvement in visits, and confirm how care plans are coordinated with specialists or hospital services when necessary. Finally, consider a trial approach: schedule a comprehensive initial visit, request to meet Dr. Plummer’s broader team, and set expectations for follow-up cadence and care coordination.
In the end, Rose Hill Family Care represents a compelling choice for seniors who prize a deeply personal, relationship-driven primary care relationship. It rewards families who can navigate occasional administrative rough edges with the payoff of a seasoned clinician who listens, explains, and plans with care. For those who place a premium on transparent billing, streamlined communications, and hassle-free access without exceptions, alternatives that emphasize administrative predictability may be a better fit. Yet for well-supported seniors who want to feel genuinely cared for, where expertise is matched by compassion, and a trustworthy team stands beside every health decision, Rose Hill Family Care delivers a durable, practical advantage that can meaningfully sustain quality of life and health outcomes over time.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Raleigh-Durham International (13 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Rose Hill Family Care in Raleigh, NC is a welcoming and comfortable board and care home that provides exceptional care for seniors. Our fully furnished facilities create a cozy environment where residents can feel at ease. With a beautiful garden and outdoor space, our community offers the perfect setting for relaxation and enjoyment of nature.
At Rose Hill Family Care, we prioritize the well-being of our residents by offering various amenities and services. Our dining room ensures that meals are served in a pleasant and social atmosphere, while also catering to special dietary restrictions. Housekeeping services are provided to maintain cleanliness and tidiness throughout the community.
We understand the importance of maintaining an active lifestyle, which is why we offer scheduled daily activities for our residents to participate in. Whether it's engaging in group exercises or enjoying recreational activities, there are plenty of opportunities for socialization and personal fulfillment.
Our dedicated staff is available to assist with activities of daily living, including bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the medical attention they need. Medication management is provided to ensure proper administration of medications.
Transportation arrangements to medical appointments are made for the convenience of our residents. Additionally, we are located near several cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This allows for easy access to various amenities and services within close proximity.
Rose Hill Family Care strives to create a warm and supportive environment where our residents can thrive. We provide personalized care while promoting independence and maintaining dignity. Join us at Rose Hill Family Care for an enriching assisted living experience in Raleigh, NC.
Rose Hill Family Care is located at 1116 Beverly Drive, Raleigh, NC 27610 in Wake County, North Carolina
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