Ann's Family Care Home

Pros

• Kelley and her staff are exceptionally kind, attentive, and caring.
• The staff keep families informed throughout the care journey.
• Residents are tended to promptly and no request is left unmet.
• Kelley's environment is warm, comfortable, bright, and feels like home.
• The home provides engaging activities, walks, and arts that keep residents active.
• Kelley is engaged with families to tailor the best care opportunities.
• Independent referral professionals strongly recommend Kelley's Family Care Home.
• The staff demonstrate professionalism, dedication, and genuine love for residents.
• End-of-life care is handled with clear communication and compassion.
• The meals are healthy, thoughtfully prepared, and attractively presented.
• The atmosphere is family-like and welcoming, with residents and families forming a close-knit community.
• Families feel grateful and at peace knowing their loved ones are well cared for.

Cons

• The family notes that the mother had some issues settling in initially.

Review

Kelley's Family Care Home in Wake Forest stands out as a rare blend of warm, home-like comfort and high-quality, attentive care. Across a number of visits to memory care options and family homes, this place rose to the top, described by families as a step above the others they considered. The common thread in every account is a genuine, heartfelt commitment to the people who live there and to the families who entrust their loved ones to Kelley and her skilled team. The setting feels inviting and lived-in, not clinical, and it's clear that the atmosphere is crafted around providing both safety and a sense of belonging.

One of the most frequently praised aspects is how Kelley involves the entire family in the care planning process. In several conversations, families noted that Kelley makes time to meet with multiple family members - sometimes all five sons - to ensure everyone has the information needed to make informed choices. The move-in day is described as emotionally charged, yet across the board the staff's kindness and willingness to help smooth the transition left a lasting, positive impression. Even when a loved one experienced difficulties settling in, Kelley and her team consistently demonstrated patience and genuine concern, keeping families informed at every step and addressing every need or request promptly.

End-of-life care is another area where families felt profoundly supported. When a loved one entered hospice, Kelley and the team ensured there was clarity about what to expect and what would come next. Families shared that the end-of-life period was handled with exceptional attention and care, accompanied by a warmth and reassurance that helped the whole family navigate a deeply challenging time. Throughout these moments, the staff's compassion shone through, earning gratitude not only for the practical care but for the emotional presence that accompanied them in those final days. Several reviews highlight that the people at Kelley's are not there just for a paycheck; they truly care for the residents.

Beyond the logistical and clinical aspects, the culture at Kelley's is consistently described as vibrant and engaging. Several reviewers emphasized that this is not a place where residents are parked in front of a television all day; instead, there are meaningful activities - walks, art projects, special occasions with costumes, and thoughtfully prepared meals. Kelley is proactive in collaborating with families to tailor activities and care plans to each resident's interests and history. The living spaces are often described as comfortable, inviting, and filled with natural light, reinforcing the sense that this is more than a facility - it feels like a home.

The staff's professionalism and dedication receive frequent praise. Families note that Kelley herself is attentive to both the residents and the staff, fostering a positive, well-supported team environment. The team is described as friendly, professional, and highly responsive to questions or changing care needs. Independent referral professionals who had recommended Kelley's did so with strong confidence, underscoring the broader sense that this is a trusted and respected option in the community. The combination of engaged staff, ongoing family communication, and a supportive management approach creates a steady, reliable caregiving environment.

Longevity and consistency of care are highlighted in several accounts. One family recounts a father-in-law who has been a resident for over two and a half years, with care that remains outstanding and loving throughout. A separate account describes a mother with frontotemporal dementia who has benefited from a consistently first-class level of care, with a family feeling reassured by the staff's knowledge and proactive approach to her condition. In these stories, Kelley's is described as a true family atmosphere - staff members become like extended family, and families sense that their loved ones are cherished every day.

Across the board, reviewers describe Kelley's as a godsend, a place that delivers both exceptional care and emotional security for families. Mothers, fathers, and grandparents move into Kelley's with the confidence that they will be treated with dignity, engaged in meaningful activities, and surrounded by people who truly care about their well-being. The environment is repeatedly characterized as not only safe and well-run but also deeply loving, with a sense of community that brings residents and families together through celebrations, shared meals, and simple daily moments that feel like home. For anyone seeking a home-like setting with outstanding care, Kelley's Family Care Home is frequently presented as the gold standard.

This part of Raleigh, North Carolina, offers a diverse range of amenities that cater to the needs and interests of seniors. With theaters like Alamo Drafthouse Raleigh and various dining options such as Woody's At City Market and Brewery Bhavana, there are plenty of opportunities for entertainment and socializing. Additionally, the proximity to hospitals like WakeMed Health & Hospitals and Duke Raleigh Hospital ensures easy access to quality healthcare services. The presence of pharmacies like Walgreens and CVS Pharmacy also provides convenience for medication needs. Parks like Chavis Park and Biltmore Hills Park offer green spaces for relaxation and outdoor activities. Overall, this area presents a well-rounded living environment with accessibility to essential services for seniors looking to settle in Raleigh.

Theaters

• Alamo Drafthouse Raleigh (1.3 miles)

Physicians

• Alliance Medical Ministry (1.4 miles)
• Family Medical Associates of Raleigh (4.7 miles)
• Duke Primary Care Knightdale (5 miles)
• Wake Radiology Diagnostic Imaging (5.1 miles)
• Raleigh Orthopaedic (5.3 miles)
• Raleigh Pediatric Associates (5.4 miles)
• Strategic Behavioral Center - Scott D Segal MD (6.1 miles)

Hospitals

• WakeMed Health & Hospitals (1.6 miles)
• WakeMed Heart Center (1.6 miles)
• Wakemed Garner Healthplex (4.3 miles)
• Duke Raleigh Hospital (4.8 miles)
• UNC Specialty Women's Center at Rex (7.1 miles)

Pharmacies

• Walgreens (1.9 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (3.7 miles)
• Walgreens (4 miles)
• Walgreens (4.6 miles)
• Walmart Pharmacy (4.6 miles)
• CVS Pharmacy (4.9 miles)

Restaurants

• Cook Out (1.9 miles)
• Woody's At City Market (2.5 miles)
• Brewery Bhavana (2.5 miles)
• Burger King (2.7 miles)
• The Morning Times (2.7 miles)
• Circa 1888 (3 miles)
• Flying Saucer Draught Emporium (3 miles)

Parks

• Chavis Park (2 miles)
• Biltmore Hills Park (2 miles)
• Dorothea Dix Park (3.6 miles)
• Carolina Pines Dog Park (4.1 miles)
• Marsh Creek Park (4.4 miles)
• Eastgate Park (5.6 miles)
• Method Road Park & Community Center (5.9 miles)

Cafes

• Starbucks (3.2 miles)
• Starbucks (4.2 miles)
• Starbucks (4.5 miles)
• Panera Bread (7.5 miles)
• Starbucks (8.1 miles)
• Starbucks (9 miles)

Places of Worship

• Beacon Baptist Church (3.4 miles)
• Gethsemane Lutheran Church (8.3 miles)

Transportation

• Enterprise Rent-A-Car (6.5 miles)