Falls River Village
Save1110 Falls River Avenue, Raleigh, NC 27614
For more information about senior living options: (844) 490-3973
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Falls River Village, a community offering both assisted living and memory care, left a strong impression on families who visited or relied on its care for their loved ones. Across several accounts, the halls and common areas were described as clean and bright, while the atmosphere felt warm and welcoming. Tour experiences highlighted a staff team that many families found to be wonderful and attentive, with residents appearing genuinely happy in their day-to-day activities. One tour guide, Virginia "Ginger," stood out for her impressive knowledge and thoughtful, personable approach, leaving visitors confident that Falls River Village could be a good fit for a loved one who might eventually transition from independent living. On this basis, Falls River Village emerged as a top choice for some families planning ahead for future moves, accompanied by strong recommendations.
Another set of impressions came from a four-day visit with a sister who was already a resident there. That extended stay was described as one of the most fun-filled, rewarding, and relaxing experiences in a long time. The dining did not disappoint, with several reviewers praising the delicious meals, and the overall care left them feeling at ease. The residents themselves were described as delightful companions, forming connections that made the stay even more meaningful. The overall sentiment was one of relief and reassurance, with the daughter leaving confident that her sister Sandy was in a place where she would be well taken care of. The visit left the family excited for a return, and the upcoming Thanksgiving visit was framed with optimism about continuity and ongoing quality.
There was also a note acknowledging changes in ownership and staff, with a hope that the transition would be smooth. This particular reflection suggested an openness to the evolving leadership while maintaining faith in the community's ability to continue delivering solid care. The writer expressed anticipation about revisiting during future holidays and indicated a desire for consistency amid any organizational changes.
Not all feedback, however, was uniformly positive. One reviewer, evidently frustrated, would have given zero stars if possible. The criticisms were pointed and specific: alleged double-diapering of residents to avoid frequent changes, a memory-care director deemed unprofessional and lacking in meaningful interaction with residents, and questionable personal presentation. Additional concerns included a med tech described as irritating and a staff culture perceived as miserable. An activity coordinator was said to delegate activities to CNAs, bypassing opportunities to engage directly with residents. This reviewer urged families to be cautious about placing loved ones there, citing multiple areas where care and professionalism fell short in their view.
Another review focused on a period during the COVID-19 pandemic and the impact of restrictions on care. The writer acknowledged the necessity of closing the facility to visitors but argued that the resulting isolation contributed to a decline in a loved one's hygiene, medical screenings, and overall well-being, ultimately leading to an extended hospital stay. While praising non-medical staff for their friendliness, the critique targeted the medical team's perceived lack of concern and questioned the management's handling of clinical care. The reviewer specifically criticized the executive leadership and suggested a change at the top. An update included in the discussion referenced a facility response and a claim that communication could have prevented some of the distress, highlighting the tension between families and administration during a difficult period.
Beyond these more critical notes, the facility also garnered positive, concise affirmations. Simple statements like "Clean and bright. Staff is friendly. Food is good" captured a straightforward sense of satisfaction with the basics of day-to-day life at Falls River Village. Another brief commendation - "Awesome place and staff" - reinforced the perception that there are residents and families who truly value the environment, the people, and the care they receive.
A particularly touching component of the shared experiences involved a mother who required increasing levels of support. Her family found the transition to the memory-care building next door to be seamless, thanks to the efforts of staff members who moved her "lock, stock, and barrel" and quickly made her room feel comfortable with personal touches like hanging photos. The daughter described the care as very good, with staff keeping residents engaged through exercises, word games, and outings. This story culminated in a proud endorsement from the daughter, who lauded Falls River Village and Court with a five-star rating and a continued sense of gratitude for the way the transition and ongoing care were handled.
Taken together, the collection of reviews paints a nuanced portrait of Falls River Village: a community where cleanliness, attentive staff, satisfying meals, and a generally positive resident atmosphere are frequently celebrated, and where individual experiences can vary based on leadership changes, specific staff interactions, and the unprecedented challenges posed by situations like the COVID-19 pandemic. For some families, the village represents a thoughtful, well-regarded option to consider now or in the near future, while others advise prospective residents to weigh concerns about care practices and administrative responsiveness carefully. As with any senior living decision, visits, questions, and direct conversations with current families and staff can help illuminate how Falls River Village might best align with a loved one's needs and expectations.
Falls River Village in Raleigh, NC is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community provides fully furnished accommodations, including cable or satellite TV, a dining room, a kitchenette, and outdoor space. Housekeeping services are also available.
Residents can enjoy restaurant-style dining with special dietary restrictions taken into consideration. Additionally, there is a small library and Wi-Fi/high-speed internet access for those who like to relax or stay connected.
Care services at Falls River Village include 24-hour call system and supervision to ensure round-the-clock assistance. Trained staff are available to provide support with activities of daily living such as bathing, dressing, and transfers. Medication management and coordination with health care providers are also provided for the convenience of residents.
To promote mental wellness, Falls River Village offers a mental wellness program that focuses on the emotional well-being of their residents.
Transportation arrangement is available for non-medical purposes as well as transportation to doctors' appointments. This allows residents to easily access necessary medical care and continue their active lifestyles.
Located in Raleigh, NC, there are plenty of nearby amenities such as cafes, parks, pharmacies, restaurants, physicians' offices, transportation options, and places of worship. Residents have convenient access to various resources within close proximity to the community.
At Falls River Village in Raleigh, NC, residents can enjoy an enriching assisted living experience with various amenities and care services designed to meet their individual needs while maintaining an independent lifestyle.
Falls River Village is located at 1110 Falls River Avenue, Raleigh, NC 27614 in Wake County, North Carolina
Falls River Village on seniors.fyi includes 4 photos including images showing landscaping, trees, building, garden, pathway, outdoor, sunroom, interior, and more.
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