Information last verified:
151 Southview Street, Morganton, NC 28655
For more information about senior living options: (844) 490-3973
The facility is described as good. The place was mostly clean, and residents looked like they were being cared for. Aides were reported to have treated the reviewer’s father well and were loved by him. The grandmother was cared for.
The facility is described as having incompetent management. Staff training is questionable, and most of the staff have resigned. There are numerous safety, facility, and personnel violations with thousands of dollars in DSS fines. It is the lowest-rated state facility for Burke County, NC. Most residents have been moved to other facilities; only a few remain, seeking transfer. Visitors report rude, unwelcoming staff who did not greet them and even yelled the exit code. The owner is accused of mistreating residents, with underpaid staff blamed for issues. The facility allegedly used residents’ medications and supplies for others, with families charged. The food is described as horrible, with scarce protein and meals stretched by potato peels. Staff allegedly refused to notify families when a parent was dying, under threat of being fired. The reviewer advises others not to place loved ones there.This community is best suited for families in Burke County who have exhausted safer local options and need a very temporary, low-cost placement while arranging a move to a more secure facility. It is not a long-term solution for most seniors who require consistent, high-quality oversight, reliable staffing, and a stable administration. In practice, this site should be considered only when there is a clear plan to relocate to a facility with a stronger regulatory track record and proven safety.
Families should explicitly consider alternatives, especially if safety, respectful communication, and dependable management are priorities. Other local options with stronger regulatory standing are worth pursuing before committing. If the choice is narrowed to this facility due to proximity or urgency, greater emphasis must be placed on verifying the current operating status, regulatory compliance, and the willingness of staff to partner with families to ensure transfer planning remains feasible.
On the upside, some reviewers acknowledge that when care does occur, residents can be attended to by aides who show care, and the facility can appear clean with residents who look reasonably cared for during visits. A few accounts describe moments when staff engagement and routine tasks were performed adequately. However, these positive notes are sporadic, and they are far outweighed by ongoing concerns about management and safety.
The core drawbacks are substantial and persistent. Management is described as incompetent, with widespread staff turnover and resignations creating chronic understaffing. Dozens of facility, safety, and personnel violations have been logged, accompanied by significant fines. The facility’s regulatory status in the region is troubling, including reports that it is the lowest-rated assisted living facility in the county and that many beds have been emptied or relocated to other facilities. With the prospect of closure looming, families face the unsettling reality that the operation may not remain viable long enough to meet ongoing care needs. Communication problems and a perception of neglect by owners contribute to a deep erosion of trust.
Given the severity of these risks, families should approach with a concrete plan: obtain the latest inspection reports from NC DHSR ACLS, verify current occupancy and transfer options, and speak directly with county DSS or similar authorities about safety and continuity of care. Vision for the resident’s daily routine, medication administration, and meal quality must be confirmed through current staff and, ideally, by independent visits during peak activity times. Prepare for rapid transitions if a move becomes necessary, and establish a list of viable nearby facilities with solid staffing front lines, demonstrated safety, and strong family engagement.
In sum, Morganton Long Term Care - Southview is not a dependable long-term home for most seniors. The combination of fragile leadership, staffing instability, and tangible safety concerns far outweigh any partial benefits of a clean appearance or momentary attentiveness. For families prioritizing safety, dignity, and stability, alternate facilities should be the default choice. If this option is pursued at all, it must be accompanied by rigorous due diligence, a concrete relocation plan, and ongoing oversight to avoid a crisis that could jeopardize a loved one’s health and well-being.
64 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Morganton Long Term Care - Southview Facility in Morganton, NC is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The facility boasts a beauty salon, allowing residents to maintain their personal grooming needs. Each resident can enjoy cable or satellite TV in their fully furnished room. Community operated transportation is available for outings and appointments, with transportation arrangements easily coordinated. There is also a computer center equipped with Wi-Fi and high-speed internet for residents to stay connected with their loved ones.
Meals are served in a spacious dining room with restaurant-style dining, offering delicious cuisine prepared by professional chefs. Special dietary restrictions are taken into consideration to accommodate residents' specific needs. Additionally, a kitchenette is available for those who prefer to cook their own meals.
The community offers various recreational options to keep residents engaged and entertained. A fitness room is available for exercise enthusiasts, along with a gaming room for leisure activities. Outdoor space including gardens allows residents to enjoy fresh air and nature. For intellectual pursuits, there is a small library filled with books.
Housekeeping services ensure that the living environment remains clean and tidy. Private bathrooms provide convenience and privacy for each resident. Telephone service is provided for easy communication.
In terms of care services, Morganton Long Term Care - Southview Facility provides 24-hour call systems and supervision for the safety and security of all residents. Assistance is readily available for activities of daily living such as bathing, dressing, and transfers. Medication management ensures that each resident receives timely doses of their prescribed medications. A mental wellness program focuses on maintaining emotional well-being.
A variety of activities are offered throughout the week, including fitness programs tailored to each resident's abilities, planned day trips to explore the local area, resident-run activities driven by the interests of the community members themselves, as well as scheduled daily activities organized by staff members.
With its comprehensive amenities, attentive care services, and vibrant communal atmosphere, Morganton Long Term Care - Southview Facility is a welcoming assisted living community that prioritizes the comfort, safety, and happiness of its residents.
Morganton Long Term Care - Southview Facility is located at 151 Southview Street, Morganton, NC 28655 in McDowell County, North Carolina
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