151 Southview Street, Morganton, NC 28655
For more information about senior living options: (844) 490-3973
It was a good facility. The staff cared for the grandmother. The father was treated well by the aides; they all loved him. The place was mostly clean, and patients looked like they were being cared for.
The management is incompetent and staff training is questionable. Most of the staff have resigned, creating safety concerns for residents and remaining staff. There are dozens of DSS facility/safety/personnel violations and thousands of dollars in fines. It is described as the lowest-rated state-assisted living facility in Burke County. Most beds are empty; many residents have been moved to other facilities, with fewer than six remaining and seeking transfers. The facility is likely not to be open for business soon. First impressions show unwelcoming staff who fail to greet visitors, with rude behavior by the nurse and hiring supervisor. The owner is accused of mistreating residents, with family reports of poor treatment by her. Residents' medications/supplies were used for other residents and charged to families. The food is described as horrible, with limited protein and poor kitchen practices (e.g., potato peels used). The owner allegedly refused to notify families when a parent was dying and threatened staff for informing them. The reviewer strongly advises against placing loved ones there.A collection of reviews about Morganton Long Term Care in Morganton, North Carolina paints a troubling picture of the facility's recent operations. Reviewers describe a setting overwhelmed by management problems, questionable staff training, and a high turnover of personnel. They claim that most of the staff have resigned, leaving behind too few workers to adequately care for residents. The accounts repeatedly emphasize safety concerns for both residents and remaining staff, with assertions of a broken system that has led to regulatory trouble and financial penalties. The overall impression conveyed is one of instability and deteriorating care quality, with the facility bearing the burden of its reported history of violations and fines.
On the management side, several reviewers accuse Morganton Long Term Care of incompetence and poor leadership. They note not only a lack of effective supervision but also insufficient training for staff, suggesting that those who stay are stretched thin. One firsthand account of a job-seeking visit describes a discourteous reception by staff and an apparently chaotic hiring environment, including a supervisor who appeared to be the one in charge of hiring yet offered a brusque, dismissive interaction. The tone across these remarks is accusatory, portraying a facility where professionalism and courtesy at the front lines are inconsistent at best and frequently absent.
Regulatory and safety concerns feature prominently in the feedback. Reviewers claim there have been dozens of facility, safety, and personnel violations reported to the North Carolina Department of Social Services (DSS), accompanied by thousands of dollars in fines. The facility is described as the lowest-rated assisted living operation in Burke County, according to state oversight, with a capacity of more than 60 beds. The most striking part of the narrative is the dramatic decline in resident occupancy: most residents have been relocated to other facilities, and fewer than six remain, with those who still reside there reportedly seeking transfers to safer options under the guidance of Burke County DSS. The impression given is that the facility's troubles are systemic and ongoing, and that the risk profile for staying there has increased substantially.
The experiences recounted by families and former residents offer a grim inside view of daily life at the center. Several accounts allege mistreatment by ownership more than by staff, describing a pattern of neglect and poor oversight that allegedly affected patients. Specific claims include the misuse of medications and supplies for other residents, with families paying for their loved ones' needs while materials were diverted to unrelated residents. Food quality is a recurring complaint, with one account detailing a menu dominated by bean dishes and chicken thighs, and even claims that potato peels were used to stretch meals. There are also emotionally devastating claims about communication with families during a loved one's final days; reviewers say the owners discouraged staff from notifying families, threatening firings if staff spoke up. Taken together, these narratives contribute to a perception of a facility where patient safety and compassionate care may have been compromised.
Amid the harsh criticisms, there are a few mentions of more neutral or positive aspects, which complicate the overall picture. Some reviewers acknowledge that there are staff members who do their best under difficult conditions, describing moments when residents were cared for and the facility appeared reasonably clean with patients who looked as though they were being tended to. A few comments even reference positive sentiments from staff in more recent times, suggesting that not all experiences are uniformly negative. Nonetheless, these appearances are tempered by the broader chorus of concerns about staffing shortages, insufficient resources, and the persistent legacy of violations and penalties that continue to shape perceptions of the facility.
For anyone considering Morganton Long Term Care, the prevailing guidance in these accounts is cautious at best and warning at worst. Several reviews explicitly advise families to explore alternate options in Burke County, citing safety concerns and regulatory history as compelling reasons to look elsewhere. The shared sentiment - whether or not one agrees with every specific claim - is that this facility has serious challenges that affect the quality and safety of care. The final recommendation from the reviewers is clear: if you want to protect a loved one in this region, it is prudent to review other facilities more thoroughly before making a decision. For additional information, the NC DHSR ACLS inspections, ratings, and penalties pages provide official records that corroborate the concerns raised by the reviews.
64 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Morganton Long Term Care - Southview Facility in Morganton, NC is an exceptional assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The facility boasts a beauty salon, allowing residents to maintain their personal grooming needs. Each resident can enjoy cable or satellite TV in their fully furnished room. Community operated transportation is available for outings and appointments, with transportation arrangements easily coordinated. There is also a computer center equipped with Wi-Fi and high-speed internet for residents to stay connected with their loved ones.
Meals are served in a spacious dining room with restaurant-style dining, offering delicious cuisine prepared by professional chefs. Special dietary restrictions are taken into consideration to accommodate residents' specific needs. Additionally, a kitchenette is available for those who prefer to cook their own meals.
The community offers various recreational options to keep residents engaged and entertained. A fitness room is available for exercise enthusiasts, along with a gaming room for leisure activities. Outdoor space including gardens allows residents to enjoy fresh air and nature. For intellectual pursuits, there is a small library filled with books.
Housekeeping services ensure that the living environment remains clean and tidy. Private bathrooms provide convenience and privacy for each resident. Telephone service is provided for easy communication.
In terms of care services, Morganton Long Term Care - Southview Facility provides 24-hour call systems and supervision for the safety and security of all residents. Assistance is readily available for activities of daily living such as bathing, dressing, and transfers. Medication management ensures that each resident receives timely doses of their prescribed medications. A mental wellness program focuses on maintaining emotional well-being.
A variety of activities are offered throughout the week, including fitness programs tailored to each resident's abilities, planned day trips to explore the local area, resident-run activities driven by the interests of the community members themselves, as well as scheduled daily activities organized by staff members.
With its comprehensive amenities, attentive care services, and vibrant communal atmosphere, Morganton Long Term Care - Southview Facility is a welcoming assisted living community that prioritizes the comfort, safety, and happiness of its residents.
Morganton Long Term Care - Southview Facility is located at 151 Southview Street, Morganton, NC 28655 in McDowell County, North Carolina
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