Morganton Long Term Care Facility

Pros

• Some staff members at Morganton Long-Term Care were described as very nice and caring.
• Several residents from the reviewer’s church seemed to be doing well at the facility.
• There were positive remarks about the staff's treatment of patients, even in difficult circumstances.

Cons

• The food served at Morganton Long Term Care is awful, rarely including meat and often serving pinto beans as the primary protein source.
• Nurses reportedly use patients' medications for other residents if they run out, violating ethical standards.
• The facility failed to notify family members about their loved ones’ well-being, even when a patient requested contact prior to passing away.
• The overall environment of the facility resembles a horror movie, with disarray and an unsettling atmosphere.
• Residents are not allowed to eat meals in their rooms, forcing them into a mess hall setting that is unappealing.
• There are reports of staff screaming at mentally ill patients, contributing to a distressing experience for all residents.
• The facility has an offensive odor that makes it unsuitable for potential residents.

Review

Morganton Long Term Care facility has received a series of concerning reviews from various families, highlighting a wide range of issues that paint a grim picture of the care provided to residents. One major theme across these testimonials is the inadequate and often unacceptable quality of food served at the facility. Families have expressed their frustration with meal options that frequently lack variety and nutrition. A particularly alarming complaint noted that patients rarely received adequate protein in their meals, with pinto beans often serving as the primary substitute for meat. This raises serious concerns about the nutritional well-being of residents in an environment where proper nourishment is critical.

Compounding these concerns are reports of severe mismanagement regarding medications. Multiple reviewers indicated instances where staff allegedly used one patient’s prescribed medications for another, raising ethical questions regarding patient care and safety. One family specifically mentioned that they had been supplying their father’s medication and supplies privately while suspecting that these items were being utilized by other residents without consent. Such practices not only breach trust between caregivers and families but also jeopardize the health of vulnerable individuals who rely on consistent medication management.

Communication has also emerged as a significant issue at Morganton Long Term Care. Families lamented their complete lack of notification regarding important events, such as when their parents were gravely ill or passed away. Despite explicit requests from patients for family contact during critical moments, such as end-of-life scenarios, staff reportedly failed to act on those wishes, leading to feelings of helplessness among relatives left unaware until it was too late. Furthermore, allegations surfaced that staff members were discouraged or outright forbidden from contacting families directly, putting them in an impossible position between caring for patients and adhering to possibly harmful policies.

A disconcerting atmosphere was described by visitors to the facility; several reviewers likened it to a scene out of a horror movie rather than a place meant for care and support. Observations included chaotic conditions such as mentally ill patients wandering aimlessly through hallways and entering rooms uninvited, potentially disrupting coherent residents’ peace. One review specifically noted how troubling it was to see signs warning visitors against allowing residents to roam free—a measure indicative of underlying issues with safety and supervision within the facility.

Despite some positive comments regarding individual staff members' kindness towards residents, complaints about neglectful treatment persisted. Instances were reported wherein certain caregivers would raise their voices at mentally ill patients instead of offering patient support—a form of behavior deeply unsettling in any care setting aimed at rehabilitation or comfort for its inhabitants. The emotional toll on both residents and families alike contributed significantly to these negative experiences.

Overall impressions left by families visiting Morganton Long Term Care suggest a stark divide between expectations for eldercare facilities and what is currently being offered there. While some individuals shared experiences indicating that certain staff members exhibited genuine compassion toward residents, systemic issues surrounding food quality, medication safety, communication failures with families, chaotic living conditions, and inappropriate treatment methods have created an overwhelmingly negative perception of this particular long-term care institution. As family members advocate passionately against placing loved ones in this facility due to numerous horror stories they had encountered over time, it serves as a poignant reminder for others seeking care options: thorough research into potential living environments is crucial when considering where to place those we hold dear.

Restaurants

• Loaves and Fishes Restaurant (23.5 miles)