1300 East Union Street, Morganton, NC 28655
For more information about senior living options: (866) 208-4318
Overall Review of Morganton Long Term Care Facility
Pros
The staff was fine at Morganton Long-Term Care.- They were very nice.
- They seem to be doing well.
- The staff was good to her.
Cons
The facility is described as a horrible place by the reviewer.- The food is awful, rarely includes meat, and pinto beans are often served as the meat.
- Nurses allegedly used medications for other patients, a serious violation.
- The owners are seen as uncaring and fail to notify families about their loved ones’ well-being; families were not informed even as their father was dying.
- The reviewer warns others to stay away, citing many horror stories from other families.
- The place resembles a horror movie from the 1960s; it is old and poorly maintained, with a teenage boy at the front desk and trash outside.
- A sign warns not to let a resident out, and residents roam the halls screaming.
- Many residents are mentally ill and roam into coherent patients’ rooms; it is not a home for coherent individuals.
- Meals are not brought to rooms and must be eaten in a mess hall; staff are said to scream at patients, who cry all night.
- The staff were fine, but the odor made the place unacceptable for the reviewer’s mother; the rooms were not acceptable for what they wanted.
- Overall, it is not the right place for their mother.
Review
Morganton Long Term Care Facility is best suited for families facing severely limited affordable options who are willing to tolerate serious quality and safety concerns in exchange for a low price. This is not a community that should be pursued by those who expect reliable nutrition, consistent medication management, or transparent, proactive family communication. In-practice constraints and documented problems make it clear that cost is the primary driver here, not quality of life or peace of mind for loved ones.
Explicitly, anyone who requires dependable med administration, a clean and safe living environment, respectful and attentive staff, and timely updates about a resident’s condition should consider alternatives. Prospective residents with high expectations around nutrition, hygiene, and professional oversight will be disappointed. Families who value a well-maintained facility and consistent oversight will likely find this option incompatible with their standards and care priorities.
The strongest red flags arise from the core care and safety concerns cited by reviewers. Food quality is described as consistently poor, with meals often lacking meat and relying on beans, raising questions about balanced nutrition. More alarming is the reported medication mishandling, nurses allegedly using another patient’s medications, and a broader pattern of poor accountability. Such issues directly threaten resident safety, undermine trust, and signal potential systemic gaps in medication control and care coordination.
Compounding these risks are indications of unsafe and unsanitary conditions. Critics describe an environment and odor that feel out of date and unwelcoming, with scenes that resemble a neglected facility more than a modern long-term care setting. Front-line impressions matter, and a teenage desk attendant plus signage implying restricted access for residents point to a lack of professional presentation and governance. The descriptions of roaming, mentally ill residents entering others’ rooms and overall uncontrolled surroundings raise serious safety concerns for anyone living there, or for families seeking a secure setting for a loved one.
On the upside, there are a few small bright spots. Some reviewers note that certain staff members are courteous or that some residents appear to be doing well within the community, and one account mentions the staff being “fine” in a particular visit. These positives, however, do not counterbalance the overwhelming negatives related to nutrition, medication safety, cleanliness, and transparent communication. A decent demeanor among some staff cannot redeem a facility where basic safeguards and family notification appear unreliable.
From a decision-making perspective, the cons overwhelmingly outweigh the limited positives. The risk of medication errors, potential neglect, hygiene shortcomings, and strained or blocked family communications are not risks to be tolerated in a long-term residence. The facility’s dated ambiance and the absence of robust governance amplify these concerns, making it hard to justify placement for a resident who requires ongoing monitoring, predictable routines, and dependable care. The most prudent recommendation is to pursue other communities with better track records on safety, staffing stability, nutrition, and family engagement.
If staying under consideration, approach with a rigorous due-diligence plan. Demand current menus and nutritional plans, request a comprehensive description of medication administration policies, and observe a morning or shift change to gauge staffing levels and responsiveness. Tour the grounds with a checklist focused on cleanliness, odor, and general upkeep; speak with current residents and their families about nightly routines and incident reporting. Compare nearby facilities with higher state inspection scores, stronger clinical oversight, and transparent communication practices. In the end, a decision should favor environments where safety, dignity, and prompt, clear communication are non-negotiables.
20 resident community capacity
Assisted Living
Board and Care Home
Beauty salon
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
24-hour call system
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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