The Arc of Hope Mills
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Information last verified:
4124 Pecan Dr. PO Box 277, Hope Mills, NC 28348
For more information about senior living options: (844) 490-3973
The staff took very good care of the grandmother. The staff were wonderful and their care was evident. The staff kept the family informed about medical appointments and her appetite. The staff provided love and care to the mother for over ten years. The ARC has been a good, safe place for him as he transitions from living alone to a community home. The staff are professional and friendly, and they manage the residents well. It isn't fancy, but it is safe, and it is recommended for memory care. The facility is great.
The rooms are bleak and resemble jail cells with a cot. The facility employs uncertified staff acting as certified nursing assistants. The care staff were negligent and failed to address breathing issues, risking the resident’s life. The staff were rude to family members. The reviewers feel the staff seem to work for a paycheck rather than to provide care. The place is described as horrible and dangerous for loved ones. The ARC’s mix of residents from mild to severe makes care challenging, and it would help if the most severely affected could be placed separately (though the facility isn’t large enough).The Arc of Hope Mills is best suited for families seeking a straightforward memory-care option where a steady caregiving team and reliable communication with relatives are the core strengths. The community tends toward a practical, no-frills environment where daily routines and safety come first. It is especially appropriate for residents transitioning from living at home into a group setting and for dementia care where familiar, consistent staff can provide reassurance and stability. For families who want a warm, boutique experience with upscale finishes, this community may feel lacking, but for those prioritizing dependable care, predictable routines, and open lines of contact with the front-line team, this option remains workable.
Prospective residents who crave upscale ambience, frequent clinical oversight by top-tier specialists, or a facility designed to segregate higher-acuity residents may want to consider other options. The Arc of Hope Mills struggles with variability in staffing and perceptions of training levels, which may not meet expectations for those who require highly skilled, certified caregivers at all times. Families seeking highly proactive medical monitoring, or a setting with more robust life-enrichment programming and a more polished environment, could find more suitable fit elsewhere. In short, the community best serves needs anchored in reliable day-to-day care and familiar staff, rather than luxury or cutting-edge clinical resources.
Several positive elements stand out in practice. The most meaningful are the frontline caregivers who demonstrate genuine warmth and commitment, and the ongoing communication with families about appointments, appetite, and changes in condition. Where care flourishes, staff accountability and consistency shine through, offering reassurance during tough moments. For residents with dementia or memory impairment, the presence of a stable, approachable team makes daily routines predictable and safer. The setting may not be chic, but it emphasizes safety and continuity, and long-tenured families note that staff maintained care over many years. This combination, caring personnel who keep families in the loop and a safe, stable environment, constitutes the core value for many residents.
However, serious red flags recur in the feedback. Instances of uncertified assistants performing CNA duties raise concerns about training standards and patient safety. Reports of negligent responses to health issues, abrupt or rude staff interactions, and perceptions of a paycheck-driven culture undermine trust. The physical environment is described as bleak, with rooms likened to jail cells, which can erode dignity and comfort for residents and families alike. The resident mix, ranging from mild to severe dementia, creates tensions around placement and the feasibility of appropriate separation within the facility’s footprint. While not a large or fancy institution, these factors collectively temper confidence in consistently high-quality care across all shifts.
The appeal of dependable caregiving and clear family communication somewhat offsets the drawbacks when a family prioritizes memory-care stability and ongoing updates. For dementia care, a familiar, steady staff can be decisive, reducing anxiety and facilitating smoother transitions. Yet the potential for staffing gaps, training lapses, and perceived indifference can dramatically undercut this benefit, especially in moments of medical concern or crisis. The mismatch between expectations and experience matters: for families who cannot tolerate even sporadic lapses or who require rigorous medical oversight, the cons may outweigh the pros. Conversely, for those who value a consistent, human-centered routine and are willing to navigate an environment that could use improvement in ambiance and staffing clarity, the overall picture remains workable with careful management of expectations.
Approach the decision with targeted questions and a hands-on evaluation. Request current staffing schedules, ask for CNA credentials verification, and tour the living spaces with a eye toward cleanliness and dignity. Speak with families of residents about responsiveness and communication, and review care plans for dementia-related needs. Confirm oversight by a licensed nurse on site and clarify emergency protocols. Compare costs and what is included in respite or long-term stays, and examine whether any planned improvements address environment and staffing concerns. If values align around reliable daily care, transparency with families, and a steady, safe memory-care environment, The Arc of Hope Mills remains a legitimate option to consider, while keeping alternatives under careful review.
29 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fayetteville Municipal (3 miles away)
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Arc of Hope Mills is an assisted living community located in Hope Mills, NC. Our focus is on providing top-quality care for individuals with memory impairments. Within our community, we provide specialized memory care services to ensure the unique needs of our residents are met.
At The Arc of Hope Mills, we understand the importance of spirituality and offer devotional services off-site to cater to the spiritual needs of our residents. This allows them to maintain their faith and find solace in a supportive environment.
Our indoor common areas are designed to promote socialization and a sense of community among residents. These spaces provide opportunities for engaging conversations, activities, and interactions that can enhance overall well-being.
In addition to our comprehensive care services, we also provide specialized diabetic care. Our trained staff members are equipped to assist residents with diabetes in managing their condition effectively while promoting their overall health and wellness.
To keep residents engaged and stimulated, we offer various devotional activities offsite. These activities aim to promote emotional well-being and spiritual growth among our residents.
At The Arc of Hope Mills, we strive to create a warm, welcoming, and safe environment where individuals with memory impairments can thrive. We prioritize personalized care, ensuring each resident receives the support they need while maintaining dignity and independence.
This part of Hope Mills, North Carolina, offers a variety of dining options such as Little Caesars Pizza, Luigi's Italian Restaurant & Bar, and Golden Corral for convenient and enjoyable meals. There are also healthcare facilities like Cape Fear Valley and North Ramsey Dialysis Center nearby for any medical needs. Additionally, amenities like Lol Tea and Coffee and Starbucks provide relaxing spaces to enjoy a beverage. For grocery and pharmaceutical needs, residents can visit Walmart Pharmacy or Cape Fear Discount Drugs North. The area also boasts recreational opportunities at Smith Lake and access to quality healthcare at Womack Army Medical Center. With its range of services and conveniences, this part of Hope Mills provides a comfortable environment for seniors looking to settle in the area.
The Arc of Hope Mills is located at 4124 Pecan Dr. PO Box 277, Hope Mills, NC 28348 in Cumberland County, North Carolina
The Arc of Hope Mills enhances the quality of life for residents with dementia or Alzheimer's disease through a comprehensive range of supportive services tailored to their unique needs. Assistance with dressing and bathing ensures that residents maintain personal hygiene and dignity while promoting independence, which can be especially challenging for those with cognitive impairments. Medication management addresses critical health requirements by ensuring timely and accurate administration of prescriptions, thereby minimizing confusion or missed doses. Meal preparation and service cater not only to nutritional needs but also create a structured routine that fosters familiarity and comfort. Support with activities of daily living allows residents to engage in meaningful tasks, enhancing their sense of purpose. Assistance with transfers promotes mobility safety, preventing falls while encouraging activity within the community. With 24-hour supervision, staff can immediately attend to any physical or emotional concerns that arise, providing peace of mind for both residents and families alike. Finally, the mental wellness program is vital in stimulating cognitive function through engaging activities tailored to individual capabilities, fostering social connections among peers and creating an environment conducive to emotional well-being.
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