Verra Springs at Heritage Greens

803 Meadowood Street, Greensboro, NC 27409

For more information about senior living options: (844) 490-3973

4.7 from 77 reviews
5 stars
69
4 stars
3
3 stars
1
2 stars
1
1 stars
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Assisted Living

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    Overall Review of Verra Springs at Heritage Greens

    Pros

    • pro Heritage Greens is described as clean, updated, and inviting.
    • pro The staff are friendly, caring, and attentive, with residents and families praising their dedication.
    • pro Families feel their loved ones are safe, well cared for, and engaged in activities.
    • pro Management is responsive and proactive, exploring options to meet residents' needs.
    • pro The community offers abundant activities and a warm, family?like atmosphere where residents socialize and support one another.
    • pro The memory care unit provides meaningful improvements in residents' health and well?being, with attentive care.
    • pro The design and overall condition are open, bright, and appealing.
    • pro The sales team is warm and patient, prioritizing what's best for the resident rather than pushing for a sale.
    • pro Staff members such as Melanie and her team are noted for their kindness and personal care for each resident.
    • pro The facility is consistently described as well?maintained, with a strong sense of community.

    Cons

    • pro The food is sub par, especially for residents with specific dietary needs.
    • pro The home care agency and the sales director promised they could meet the mother's complex medical needs, but they did not.
    • pro Nighttime supervision was inadequate, with other residents walking into the resident's room at night.
    • pro Maintenance was slow to respond to issues in the resident's room.
    • pro The transition to independent living is not easy.
    • pro An ungrateful elderly gentleman gave staff a hard time during a delivery.

    Review

    Heritage Greens is pictured in the stories of many families as a warm, active, and reassuring senior living community that spans several levels of care. Reviewers describe it as a place where safety, cleanliness, and a bright, well-maintained environment come together with a strong sense of community. The facility offers independent living, assisted living, memory care, and an on-site home care agency, and for many families that combination makes it possible to move a loved one closer to familiar faces and routines while keeping options open as needs evolve. Overall, families repeatedly express relief and gratitude that their loved ones are in a setting that feels both secure and engaging, with staff who are genuinely attentive.

    A central thread across the testimonials is the quality and character of the people who work at Heritage Greens. Families consistently point to staff who are kind, knowledgeable, patient, and thorough. Descriptions like "the staff seem to care for and about the residents," and notes of specific team members who go above and beyond are common. Names that recur include Sara, Charity, Kirsten, Danielle, and Jamielle, all cited for their warmth, professionalism, and everyday acts that make residents feel understood and valued. The sales and transition teams, particularly Sara and Sydney, are praised for being warm and welcoming without feeling pushy, focused on what is best for the resident rather than simply closing a sale. Several reviewers emphasize that management is accessible, communicative, and proactive in exploring options to meet challenging situations, which has given families confidence about the ongoing care plan.

    The atmosphere at Heritage Greens is frequently described as social and lively, with an abundance of activities and a true sense of family among residents. Reviewers note that residents are regularly seen out and about in the building, socializing on front porch chairs, or enjoying activities that keep them engaged. The environment is described as open and inviting, with design choices that feel modern and fresh. For many families, this social emphasis translates into a better quality of life for their loved ones, with residents supported to participate in activities "when she's up for it" and staff who help encourage participation. There is also attention to individual sensitivities, such as a preference for less fragrance in the air, which some families appreciate because it helps residents who are sensitive to scents.

    People living in different levels of care share common praise for the overall care and the way care is coordinated. In independent living, the sense of community, activities, and the related social fabric are repeatedly highlighted as major strengths. In the memory care unit, reviewers acknowledge both the caregiving compassion and the medical support, even as they describe the emotional complexities of dementia for families. One family recounts a mother's health improving during the stay - better walking, better eating, more alertness thanks to better medication management and a more engaged routine - while also noting nighttime supervision challenges and slower maintenance in the room. Even when experiences were mixed, reviewers emphasize the dedication of staff and the feeling that the facility is doing its best to align care with a loved one's evolving needs.

    Not every story is without caveats, which is part of the broader, realistic picture families paint. Some reviewers point to the food being subpar, especially for residents with specific dietary requirements, and note that the on-site home care agency did not fully meet a loved one's complex medical needs despite assurances from the agency and sales leadership. A few practical issues - like maintenance response times in memory care - are mentioned as opportunities for improvement. There are also lighter, humorous moments in the feedback, such as a comment about an "ungrateful elderly gentleman" during a delivery, which underscores the everyday human texture of family life within the community. Still, even these notes are typically framed within an overall sense that staff are compassionate and resident-centered, and that management is engaged in addressing concerns.

    Across the board, families emphasize that Heritage Greens feels like more than a place to live - it feels like a community that cares deeply about its residents and their families. Many reviewers express strong, ongoing advocacy: it is repeatedly described as a go-to recommendation for aging parents, with compliments about leadership from the top down and the way staff "connects and cares" with residents and their loved ones. The sense of safety, the observable engagement of residents in daily life, and the ability to transition between services as needs change all contribute to this confidence. One reviewer even notes a future commitment to regular visits, a tangible sign of the personal connections formed here. And for those who have engaged with the sales team, the sentiment is clear: Heritage Greens feels like a trustworthy partner in care, with experienced teams like Sara and Sydney guiding families to the best outcome for their loved ones.

    In sum, Heritage Greens presents as a well-regarded, multi-level senior living community that many families come to rely on for safety, cleanliness, and a genuinely caring staff. The positive emphasis on personal connection, meaningful activities, and responsive management creates a sense of reassurance for families navigating difficult decisions about aging loved ones. While there are acknowledged shortcomings - primarily around food quality for specific diets, and some care plan gaps with the on-site home care agency or maintenance - these do not eclipse the overarching impression of a warm, active community where residents can thrive and families feel supported. For many, Heritage Greens stands out as a dependable, comforting choice that balances independence and care within a welcoming, well-maintained environment, backed by a team that many describe as kind, capable, and deeply committed to the people who call it home.

    Features

    Housing

    • 45 resident community capacity 45 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
    • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Piedmont Triad International (4 miles away) Piedmont Triad International (4 miles away)

    Care Services

    • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Verra Springs at Heritage Greens in Greensboro, NC is a premier assisted living community that offers a wide range of amenities and care services designed to enhance the comfort and well-being of its residents.

    Residents can enjoy the convenience of cable or satellite TV in their fully furnished apartments, along with a dining room where they can gather for meals. The community also features beautiful gardens and outdoor spaces, allowing residents to enjoy fresh air and nature.

    Housekeeping services are provided to ensure that each apartment is clean and well-maintained. Additionally, move-in coordination services are available to assist new residents in settling into their new home seamlessly.

    The on-site restaurant-style dining offers delicious meals prepared by skilled chefs, catering to various dietary restrictions and preferences. A small library provides opportunities for leisurely reading and learning.

    Residents can stay connected with loved ones through the convenient telephone service and Wi-Fi/high-speed internet access available throughout the community.

    Care services at Verra Springs include 24-hour supervision by professional staff who provide assistance with activities of daily living such as bathing, dressing, and transfers. The dedicated team also manages medication for residents, ensuring their health needs are met.

    A mental wellness program is offered to promote emotional well-being among residents. Special dietary restrictions are taken into consideration when planning meals, accommodating individuals with diabetes diets.

    An array of activities are available to keep residents engaged and entertained. Resident-run activities encourage social interaction while scheduled daily activities offer a variety of options for recreation.

    Verra Springs at Heritage Greens is conveniently located near various amenities including cafes, pharmacies, physicians' offices, restaurants, places of worship, and theaters. This allows residents easy access to necessary services as well as opportunities for entertainment outside the community.

    Overall, Verra Springs at Heritage Greens provides seniors with a comfortable living environment filled with exceptional amenities and compassionate care services that cater to their individual needs.

    Videos

    Nearby Places of Interest

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • Walmart Pharmacy (0.9 miles)
    • Walmart Pharmacy (1.7 miles)
    • CVS Pharmacy (2.6 miles)
    • Walgreens (2.6 miles)
    • Walgreens (3.3 miles)
    • Walgreens (3.4 miles)

    Restaurants

    • Cracker Barrel (0.7 miles)
    • Chick-Fil-A (0.7 miles)
    • Golden Corral (0.7 miles)
    • Steak 'n Shake (0.8 miles)
    • Pho Hien Vuong (1.1 miles)
    • Panda Express (1.1 miles)
    • Cook Out (1.1 miles)

    Physicians

    • Guilford Family Dentistry (0.7 miles)
    • Greensboro Imaging (2.2 miles)
    • Eagle Family Medicine At Triad (2.5 miles)
    • Eagle Family Medicine (2.6 miles)
    • Greensboro Orthopaedics (3.4 miles)
    • Greensboro Orthopedics (3.7 miles)
    • Carolina Surgical Arts (4.4 miles)

    Cafes

    • Starbucks (0.7 miles)
    • Starbucks (1.8 miles)
    • Caribou Coffee (3.5 miles)
    • Starbucks (4.6 miles)
    • Panera Bread (4.6 miles)
    • Panera Bread (4.8 miles)
    • Starbucks (5.9 miles)

    Theaters

    • AMC CLASSIC Greensboro 18 (0.9 miles)
    • Regal Greensboro Grande & RPX (3.3 miles)
    • Regal Palladium & IMAX (4.5 miles)

    Places of Worship

    • Lindley Park Baptist Church (2.3 miles)
    • Christ United Methodist Church (2.7 miles)
    • Pinecroft Baptist Church (3.8 miles)
    • Immaculate Heart of Mary Catholic Church (7.5 miles)
    • South Plainfield Friends Meeting (18.5 miles)
    • Abundant Life (19.9 miles)
    • Baptist State Convention Of NC (20.2 miles)

    Hospitals

    • Bethany Cardiology (5.2 miles)

    Parks

    • Union Cross Park (14 miles)
    • Salem Lake Trail (17.2 miles)
    • Springwood Park (19 miles)

    Frequently Asked Questions

    Where is Verra Springs at Heritage Greens?

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