900 Franklin Street, Goldsboro, NC 27530
For more information about senior living options: (844) 490-3973
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The environment is clean and the staff are friendly. The facility is spotless, smells very clean, and the staff are awesome, friendly, and compassionate. The residents' rooms are nice, clean, and lovely. The dining and game rooms are inviting. The grounds are nicely groomed and manicured. Brenda Parks goes above and beyond at her job. The facility feels like a spacious, home-like place and is highly recommended. The staff are friendly, caring, and create a warm, welcoming atmosphere. The food is great and the staff are wonderful. The small facility delivers better care than larger places.
The reviewer reported that after three weeks of trying to reach Sherea Whitfield, no supervisor calls were returned. The reviewer claimed staff were rude and spoke ugly to family and residents, with little check-ins and an attitude when help was sought. The reviewer questioned whether the supervisor is ever on site, implying assurances about supervision may be false. The reviewer stated that the bedrooms could use updates. The reviewer described having to hunt staff down for assistance and receiving a poor attitude when seeking help.Across a chorus of impressions about assisted living experiences, two themes repeatedly surface: the importance of a clean, inviting environment and the pivotal role of attentive, compassionate staff. Reviewers describe facilities that feel orderly and cared-for, with spotless surroundings, well-kept grounds, and spaces that invite socialization. Some comments note that bedrooms could benefit from updates, but the overall atmosphere often shines through in the way common areas look, smell, and function. In several accounts, the dining and game rooms, as well as the intimate feel of the property, contribute to a sense that residents can enjoy a comfortable, home-like routine.
A first impression can make or break the decision to pursue care for a loved one, and several reviewers recount visits that left a strong positive footprint. One visitor described a first-time tour on February 4, 2022, as being "totally impressed" with a facility that was spotless and smelled very clean. The staff were described as awesome - friendly and compassionate - while resident rooms were "so nice and clean, and lovely." The dining and game rooms were said to be inviting, and the property grounds were "nicely groomed and manicured," creating an environment that emphasized outdoor enjoyment as well. That reviewer went on to say they were thrilled to have found this facility and offered a wholehearted recommendation, underscoring how a well-presented space can reinforce confidence in the care provided.
Within the staff tapestry, certain individuals emerge as standout ambassadors for the kind of care families hope to find. Brenda Parks is repeatedly singled out as someone who goes above and beyond in her role, and multiple notes celebrate staff who bring warmth and enthusiasm to daily routines. There are appreciative remarks about Brenda and Ann - often described together as a pair who genuinely care for residents. One passage even highlights Ann's ability to smile and assist on the floor, describing the administrator as someone who truly loves both residents and the staff they depend on. These personal touches - extra attention, consistent warmth, and a visible investment in the well-being of residents - appear to convert facility-based care into a sincere, compassionate experience for families.
Personal stories of family members living with dementia or Alzheimer's can be deeply emotional, and several reviews reflect the dual realities of gratitude for good care and frustration when communication falters. One account describes a mother with dementia residing at Goldsboro Assisted Living, where Brenda and Ann were described as awesome throughout a trying process. The reviewer expresses relief and trust in their continued care, emphasizing that the staff "do more than just look after her; they care for her," and that their mom feels at home in the facility. Conversely, another family recounts significant communication hurdles: after reaching out to Sherea Whitfield for weeks about assistance, they encountered repeated delays with the supervisor allegedly being unavailable and promises of check-ins that never materialized. The frustration of "three weeks and not one call has been returned" highlights how essential reliable outreach and follow-through are to families who count on support.
Not every experience is a seamless success story, and some reviewers relay starkly different encounters. A number of comments describe situations where the care did not meet expectations, including criticisms that staff could be rude or dismissive toward family members and residents. One review speaks of a relative who was not receiving the care they needed, with ongoing attempts to locate staff met by attitude rather than assistance. This kind of feedback underscores the reality that, in senior care, the tone and responsiveness of the workforce can dramatically affect a family's peace of mind, even when other elements - like cleanliness and facility layout - are commendable.
Despite the spectrum of experiences, several reviewers emphasize that there is value to smaller facilities and the care culture they cultivate. Descriptions such as "a small facility, but the residents get better care here than in larger places" and notes that "the food is great and the staff is wonderful" suggest that intimate settings can translate into attentive, personalized care. Other comments touch on the practical aspects of daily life - sign-in procedures, mask requirements, easy access to major highways, and the general sense that the environment is well organized for both independence and supervision. Some reviewers also highlight a sense of humor and personal comfort in daily life, with remarks like "I can be myself there" and "lots of joking."
Taken together, these reflections present a nuanced portrait of assisted living experiences. Cleanliness, welcoming communal spaces, and a caring atmosphere provide a strong foundation for trust and satisfaction. The stories point to the meaningful impact of dedicated staff - especially individuals who combine professionalism with genuine warmth - on the daily lives of residents and their families. They also remind readers that effective communication and reliable follow-through are critical components of care that can either ease or intensify the stress families feel when navigating dementia-related care. For anyone considering placing a loved one in such a setting, these voices underscore the importance of meeting with facility leadership, discussing care plans openly, and observing how staff interact not only with residents but with family members who are counting on timely, respectful communication.
4 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Sozo Family Care Home 2 in Goldsboro, NC is an exceptional assisted living community that offers a comfortable and supportive environment for seniors seeking assistance with their daily activities. With a wide range of amenities and care services, residents can enjoy a fulfilling lifestyle while receiving the personalized care they need.
The community features a spacious dining room where nutritious meals are prepared and served, accommodating special dietary restrictions to ensure health and satisfaction. The fully furnished residences provide a cozy and welcoming atmosphere, allowing residents to settle in comfortably. Additionally, the outdoor space offers a serene garden area where individuals can spend time enjoying nature and fresh air.
At Sozo Family Care Home 2, housekeeping services are provided to maintain cleanliness and tidiness throughout the premises. For added convenience, move-in coordination is available to assist new residents in smoothly transitioning into their new home. The presence of Wi-Fi/high-speed internet access enables easy connectivity for staying in touch with loved ones or accessing online resources.
Care services at this community cover various aspects of daily living assistance such as bathing, dressing, and transfers. The staff also ensures close coordination with health care providers to guarantee comprehensive support tailored to each resident's unique needs. For individuals with diabetes or other dietary requirements, specialized diet plans are offered and closely monitored by trained professionals.
In terms of medication management, Sozo Family Care Home 2 provides diligent oversight to ensure proper administration and adherence to prescribed medications. Transportation arrangements are made for medical appointments, offering peace of mind knowing that residents have reliable transportation options when needed.
To enhance social engagement and foster a sense of community among residents, scheduled daily activities are organized. These activities offer enjoyable experiences and opportunities for socializing with peers while promoting mental stimulation and physical well-being.
Overall, Sozo Family Care Home 2 is an assisted living community that strives to create an enriching environment where seniors receive top-notch care while maintaining their independence and dignity.
Sozo Family Care Home 2 is located at 900 Franklin Street, Goldsboro, NC 27530 in Wayne County, North Carolina
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