Sozo Family Care Home 2 | Reviews

900 Franklin Street, Goldsboro, NC 27530

For more information about senior living options: (866) 208-4318

4.3 from 44 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

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Overall Review of Sozo Family Care Home 2

common 13 reviews mention this

Staff compassion shows through

Residents and families consistently describe caring, friendly staff.

Many reviewers focus on how approachable and kind the staff feels, including comments about compassion and support during stressful transitions. Several families say the team takes good care of their loved ones and reassures them that care is happening. A few reviews report the opposite—rudeness toward families and residents and a sense that care checks were not happening often enough.

common 5 reviews mention this

Cleanliness stands out

Visitors and residents repeatedly mention a clean, well-kept environment.

Multiple reviews describe the facility as spotless and very clean, including both common areas and residents’ rooms. A moving-in review also calls out cleanliness as part of why they felt pleased. Even among more mixed experiences, the overall “clean” impression appears in several separate visits.

caveat 3 reviews mention this

Memory care experience is mixed

Dementia and Alzheimer’s support is reported as inconsistent.

Some families describe the facility as taking care of a loved one with dementia or Alzheimer’s and say their concerns were addressed while their family member was doing well. Other reviewers who reached out for dementia-related help describe long delays in follow-up and questions about whether supervision was available as promised. One additional negative review says their grandmother did not receive the care she needed and that staff were hard to reach when checks were expected.

common 2 reviews mention this

Dining gets positive mentions

Dining is described positively during visits.

Reviewers who visited describe the dining experience and adjacent common areas as inviting. Another review specifically calls the food “great,” alongside praise for the staff. Together, these comments align with the community offering a dining room and supported meal service.

common 2 reviews mention this

Small, quiet setting

Several reviews point to a quieter, smaller facility feel.

One review describes the place as quiet for older adults. Another notes it is a small facility and adds that residents get better care than in larger places. Those comments frame the setting as calmer and more hands-on, at least for the reviewers who referenced it.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

4 resident community capacity

Types of Care

Assisted Living

Amenities

Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available

Care Services

24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Coordination with health care providers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments

Dining

Diabetes diet
Special dietary restrictions

Activities

Community-sponsored activities
Scheduled daily activities

Nearby Places of Interest

Restaurants

Wendy's (20.6 miles)
Cook Out (20.6 miles)
McDonald's (20.6 miles)
Cracker Barrel (21.1 miles)
Chick-Fil-A (21.4 miles)
Texas Steakhouse & Saloon (21.6 miles)
McDonald's (21.6 miles)

Cafes

Starbucks (21.5 miles)

Frequently Asked Questions

Where is Sozo Family Care Home 2?

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Sozo Family Care Home 2 in Goldsboro, NC