Brian Center Health And Rehabilitation/Goldsboro

Pros

• The nursing staff is dedicated and goes above and beyond for residents and their families, showing kindness even in challenging situations.
• Many reviewers express gratitude for the caring atmosphere and teamwork among the staff, making loved ones feel at home.
• The physical therapy and activity departments receive praise for their effectiveness and quality of care.
• Staff members are described as friendly, helpful, and attentive, contributing to a positive experience for residents.
• Some patients feel a strong connection with the caregivers, describing them as family during difficult times.
• The facility is noted for being clean and maintaining a pleasant environment for residents.
• Positive experiences highlight that certain areas of the facility provide excellent care compared to others.

Cons

• The care provided to residents, particularly on the 200 hall, was below standard and often neglected, with staff disappearing during the night.
• There were instances of patients lying in their own urine for extended periods, indicating a lack of proper hygiene and care.
• Communication from staff regarding urgent medical needs, such as falls or hospitalizations, was inadequate and often nonexistent.
• Many family members reported missing belongings when retrieving their loved ones' items and received no explanation from staff.
• The facility was criticized for being understaffed and failing to provide adequate medical attention, leading to serious health complications for residents.
• Families expressed frustration over delays in getting needed medication or treatment for their loved ones’ deteriorating conditions.
• The overall atmosphere of neglect and low morale among staff contributed to poor patient outcomes and general dissatisfaction with the care received at the facility.

Review

The reviews of the Brian Center reveal a complex and often distressing picture of care within this facility, reflecting both commendable experiences with staff as well as alarming instances of neglect and mismanagement. The spectrum of feedback highlights the depth of emotions felt by families who entrusted their loved ones to the center, encapsulating both gratitude for dedicated nursing staff and deep disappointment for systemic failures in patient care.

On one hand, many families expressed heartfelt appreciation for individual staff members who provided compassionate care to residents. Some reviewers specifically noted how certain nurses and CNAs went "above and beyond," developing strong relationships with their loved ones and treating them with kindness even during challenging moments. One family member described feeling like they were part of a supportive community where team effort was palpable, emphasizing that the nursing staff truly seemed to care about their patients' wellbeing. This positive aspect reflects an important element of nursing home care—the personal connections that can significantly impact residents’ quality of life.

However, contrasting sharply with these commendations are accounts detailing severe deficiencies in medical attention and staffing levels. Multiple reviewers reported distressing situations where patients were left unattended for extended periods, leading to significant health complications. One reviewer recounted a harrowing incident where their grandmother fell out of bed after being discovered in an unsafe position—only for the family to learn later that she had endured a serious fall without timely notification from the facility’s staff. Such lapses raise critical questions about oversight and accountability at Brian Center.

Another recurring theme was inadequate communication from staff regarding patient conditions and incidents. Families shared heart-wrenching tales of loved ones experiencing medical emergencies—like elevated blood sugar levels or infections—without timely notifications being sent to relatives. One daughter noted her sister's frequent hospitalizations due to infections contracted while under the facility's care, ultimately culminating in her death from sepsis. These experiences illuminate a troubling lack of proper monitoring or responsiveness to resident needs, raising concerns about whether adequate training exists for handling medical issues among personnel.

For several reviewers who experienced both ends of the spectrum—the consistently good service on some floors versus dramatically poorer treatment on others—the contrast was striking. A former patient remarked on how moving from one hall (where they received exemplary care) to another resulted in a stark decline in attention from caregivers; they could go hours without assistance despite persistent calls for help. Similarly disheartening stories emerged from families confronting decisions made under duress while navigating caregiving challenges exacerbated by constrained resources at Brian Center.

In light of such conflicting assessments, potential residents' families are urged to thoroughly research available facilities before making any decisions regarding rehabilitation or long-term care placement. While some individuals had positive experiences at Brian Center, numerous accounts emphasize the necessity for vigilance and advocacy when it comes to ensuring adequate treatment standards are met—a grim reality underscored by families’ alerts about understaffing contributing directly to neglectful behavior towards residents unable to advocate for themselves.

Ultimately, while there are certainly dedicated individuals working within Brian Center striving for excellence amid daunting circumstances, systemic flaws persist that compromise patient safety and comfort significantly. It is crucial that prospective residents’ families remain aware not just of individual acts of kindness but also consider broader institutional practices affecting overall resident outcomes—which may influence their decision-making process profoundly when seeking appropriate skilled nursing facilities for themselves or their loved ones.

Restaurants

• Wendy's (20.3 miles)
• Cook Out (20.3 miles)
• McDonald's (20.3 miles)
• Cracker Barrel (20.9 miles)
• Chick-Fil-A (21.1 miles)
• McDonald's (21.3 miles)
• Texas Steakhouse & Saloon (21.4 miles)

Cafes

• Starbucks (21.3 miles)