Willow Creek Nursing And Rehabilitation Center in Goldsboro, NC
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2401 Wayne Memorial Drive, Goldsboro, NC 27534
For more information about senior living options: (844) 490-3973
The staff were very caring and understanding toward families. The therapist was awesome and the activities were non-stop. The facility is clean and the staff are professional. Leigh Panashy went above and beyond to help the family with insurance issues and arranging home healthcare. The rehab team was professional, caring, and courteous, and helped a family member return home safely and in a timely manner. The nurses and staff are top-notch, always willing to help, and very encouraging. The therapy program was very beneficial to residents. Willow Creek allows residents to spend time with their pets, which is meaningful to families.
The facility is absolutely a joke and does not care about residents' loved ones or their health, only about money. The place is a dump; residents are ignored until dialysis. The staff are unprofessional, rude, and negligent, and they refused medications for residents. The nighttime staff are very rude and unprofessional. The administration lies to families and cannot be trusted. The facility is dirty with cockroaches and the food is disgusting; not fit for a dog. They billed insurance and tossed the patient out when coverage ran out. A loved one died there after a stay, with allegations of neglect.Willow Creek Nursing and Rehabilitation Center in Goldsboro is best suited for families seeking focused short-term rehabilitation with a skilled therapy team and a core group of compassionate aides who can deliver personalized attention, provided there is vigilant oversight from family or a trusted advocate. In other words, it can work for residents who need intensive PT/OT and who have someone consistently monitoring progress, documentation, and daily needs. It is not the pick for those who require steady, high-touch daily nursing care delivered with predictable communication and uniform professionalism across all shifts.
Those weighing alternatives should consider how much variability they can tolerate. If reliable communication, consistent medication administration, and a transparent, even-handed administration are non-negotiable, this facility merits careful comparison with other options. Families that cannot maintain close oversight or who fear getting lost in billing disputes, unreturned calls, or unaddressed safety concerns should look at facilities with stronger reputations for administration accountability and clearer processes. For long-term residential care where staff consistency and uncompromising safety are paramount, alternatives may deliver greater peace of mind.
The strongest positives here are the therapy program’s perceived value and the presence of caring frontline staff in many accounts. Several reviewers praise dedicated therapists, skilled CNAs, and aides who truly engaged with loved ones, sometimes enabling meaningful progress in mobility and daily functioning. Cleanliness and a number of individual staff members stand out as bright spots, with stories of hospital-to-rehab transitions that left families feeling confident about the rehab process. These elements matter, when therapy is intensive and well-coordinated, they can offset gaps in other areas and help a discharge-to-home goal become realistic.
Yet the decisive concerns repeatedly surface and cannot be dismissed. The most troubling themes revolve around inconsistent staffing, communication breakdowns, and administrative shortcomings that color the entire experience. Families report long waits for phone calls, difficulty coordinating appointments, and a lack of proactive problem-solving from administration. Medication handling and record-keeping are a recurring point of contention, with several reviews alleging missed doses or mismanaged prescriptions. The tone in many accounts is unmistakably warning: without robust oversight, the risk of gaps in care becomes real and not acceptable.
The safety and hygiene through-line in the reviews is another clear divide. A subset of accounts describe dirty environments, pests, and leakage, while others recount satisfactory cleanliness. That inconsistency is a red flag for families evaluating infection control, meal delivery timing, and general resident comfort. Additionally, there are vehement cautions about nighttime staff behavior and overall gentleness toward the elderly, underscoring a sense that the resident experience can swing from respectful, compassionate care to abrupt or unprofessional interactions depending on who is on shift. For residents with dementia or high care needs, those disparities carry meaningful consequences.
The decision to pursue Willow Creek hinges on a disciplined, proactive approach to care and a willingness to act as an external safeguard. If choosing this community, one should insist on a concrete, written plan for rehabilitation goals, daily routines, and medication management, and demand direct contact with the social worker (who has shown some responsiveness in reviews) to coordinate home-based care and insurance matters. Prospective families should request a full tour focused on therapy facilities, current staffing levels, and the process for escalating concerns. Above all, set clear expectations about documentation, transparency, and timely updates, and prepare to pivot if those expectations are not consistently met.
In the end, Willow Creek is a high-variance option: it can deliver strong rehab outcomes and tender, individualized attention in certain cases, yet it can also expose residents to significant administration and safety gaps. For families with the bandwidth to supervise care closely and a willingness to press for accountability, it may serve as a viable short-term path to regain independence. For anyone prioritizing steady nursing oversight, unambiguous communication, and a consistently clean, respectful environment, alternatives should be pursued with urgency. The best course is an earnest, in-person assessment that probes staffing patterns, medication practices, incident reporting, and the facility’s track record on sustained safety before committing.
200 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Willow Creek Nursing And Rehabilitation Center in Goldsboro, NC is an assisted living community that offers a range of amenities and care services to ensure the comfort and well-being of its residents. The community provides a comprehensive list of amenities such as a beauty salon, cable or satellite TV, computer center, dining room, fitness room, gaming room, garden, housekeeping services, kitchenette, move-in coordination, outdoor space, private bathrooms, restaurant-style dining area, small library, telephone access, transportation arrangement (non-medical), transportation to doctors' appointments, wellness center and Wi-Fi/high-speed internet.
In terms of care services, Willow Creek Nursing And Rehabilitation Center offers 24-hour call system and supervision to ensure the safety of residents at all times. Trained staff are available to assist with activities of daily living such as bathing and dressing. The community also provides assistance with transfers for those who have mobility issues. Moreover, special dietary restrictions like diabetes diets are accommodated to meet the unique needs of residents. Medication management is provided to ensure that medications are taken correctly and on time. Mental wellness programs are offered for the emotional and psychological well-being of residents.
When it comes to dining options, Willow Creek Nursing And Rehabilitation Center caters to special dietary restrictions so that every resident can enjoy nutritious and delicious meals.
Residents at this assisted living community can participate in a variety of activities designed to keep them engaged and active. These include concierge services for personalized assistance with various needs or requests. Fitness programs are available for those who want to maintain their physical health. Planned day trips offer opportunities for residents to explore new places or engage in recreational activities outside the community's premises. Resident-run activities encourage socialization among peers while scheduled daily activities provide structure and entertainment throughout the day.
Overall, Willow Creek Nursing And Rehabilitation Center ensures that its residents receive personalized care in a comfortable environment where their physical and emotional needs are met while offering a range of amenities and activities to enhance their quality of life.
This area of Goldsboro, North Carolina is located approximately 20-21 miles away from popular dining options such as Wendy's, Cook Out, McDonald's, Cracker Barrel, Chick-Fil-A, and Texas Steakhouse & Saloon. Additionally, there is a Starbucks cafe located within 21.6 miles for those who enjoy coffee and light snacks. The presence of these well-known chain restaurants suggests that this area offers convenient dining options for residents, with a variety of choices to suit different tastes. Furthermore, the proximity to these establishments may provide a sense of comfort and accessibility for seniors looking to enjoy meals outside their home without having to travel too far.
Willow Creek Nursing And Rehabilitation Center is located at 2401 Wayne Memorial Drive, Goldsboro, NC 27534 in Wayne County, North Carolina
Willow Creek Nursing And Rehabilitation Center on seniors.fyi includes 6 photos including images showing bedroom, windows, living room, television, interior, decor, rug, plant, and more.
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