Wilson House
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1800 Martin Luther King Jr. Parkway SE, Wilson, NC 27893
For more information about senior living options: (844) 490-3973
The family prioritized their sister's well-being and sought assistance when necessary, showing their commitment to her care. The family was proactive in communicating with staff about specific needs and concerns regarding their sister's safety. There were moments of awareness and concern from the family about the quality of care, which indicates a strong dedication to advocating for loved ones in difficult situations. The family remained engaged in their sister's care, seeking information about pain management despite challenges faced at the facility. The family's experience highlights the importance of communication between healthcare providers and families during critical times.
The facility has inadequate staff to ensure proper care and safety for residents, leading to neglectful situations. A specific staff member, Jasmine, demonstrated a lack of professionalism by leaving a resident unattended, resulting in a serious injury. There were repeated failures to maintain cleanliness in the unit, with unsanitary conditions reported in bathrooms and common areas. The management, including director Barbara and supervisor Annjanette, appears to be ineffective in supervising and training staff properly. The absence of condolence gestures after a resident's death indicates a lack of compassion and professionalism within the facility. Staff members displayed ignorance about critical patient information, such as hospice status, which undermines trust for families seeking care for their loved ones.The experiences shared regarding a family member's stay at The Wilson facility, particularly within the Alzheimer's unit, paint a distressing picture of the level of care provided. Over an eight-year period, there were numerous incidents that raised serious concerns about the cleanliness and overall environment of the facility. Family members frequently found themselves in situations where they had to advocate for their loved ones, as basic hygiene needs were neglected. Instances such as feces being left on toilets and sticky floors resulting from spills indicate a troubling disregard for maintaining sanitary conditions, which are essential in any caregiving setting, especially one that caters to individuals with Alzheimer's.
Additionally, the safety and supervision of residents appear to have been compromised. One alarming incident involved a staff member named Jasmine who was explicitly instructed not to leave a resident unattended yet failed to adhere to this directive. This negligence resulted in a severe consequence when the resident fell out of her wheelchair and sustained an injury to her head. Such incidents not only highlight individual lapses but also point toward systemic issues within the staffing protocols and training practices at The Wilson facility. Despite attempts by concerned family members to address these shortcomings through formal complaints—including filing a police report—there seemed to be little accountability or meaningful action taken by the management.
Furthermore, during this individual's residency in hospice care at The Wilson facility, it became increasingly clear how inadequate communication can lead to misunderstandings and further distress for family members. A specific interaction illustrated this concern when an evening staff member at the front desk was unaware that the patient was receiving hospice care. For families navigating such difficult circumstances as end-of-life care, knowing that caregivers are informed about their loved one's status is fundamental; otherwise, it creates an atmosphere of uncertainty and mistrust regarding what medical support is available.
Compounding these issues is the apparent lack of professionalism exhibited by both staff and management at The Wilson facility. Comments directed toward Barbara, the director, suggest a failure in leadership that has trickled down through various levels of staff engagement. Annjanette's role as supervisor came into question as well; her responsibilities include overseeing training and follow-up among those she supervises—a task she reportedly has not executed effectively. This absence of proper oversight indicates broader systemic problems that could contribute significantly to patient neglect and suffering.
The emotional toll on families cannot be overstated when they witness their loved ones experiencing pain without adequate response from those entrusted with their care. This particular case raises questions about whether appropriate palliative measures were taken consistently throughout this individual’s stay in hospice care. With reports suggesting insufficient pain management interventions being communicated among nursing staff—such as medication meant for alleviating discomfort—the expectation of compassionate end-of-life care feels unmet.
Ultimately, after facing such prolonged adversity within The Wilson facility leading up to her passing while hospitalized, it is disheartening to note that no expression of sympathy or condolence card was provided by management following this resident’s death. Such gestures may seem small but play a significant role in showing families affected by loss that their grief is acknowledged by those who facilitated their loved one's last days—in this case severely lacking any semblance of compassion or professionalism.
In conclusion, while facilities catering specifically for vulnerable populations like those suffering from Alzheimer’s disease play an important role in society’s caregiving landscape, there appears to exist significant gaps within operational practices at The Wilson facility based upon these observations shared by relatives over years spent navigating its challenges firsthand. Given these experiences—as recounted here—it may indeed be prudent for prospective residents seeking care options elsewhere before considering placing their loved ones under such dubious stewardship again.
136 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Wilson House in Wilson, NC is an assisted living community that specializes in memory care. Our goal is to provide a safe and comfortable environment for individuals with memory impairments. We offer a range of amenities to ensure that our residents have everything they need to live a fulfilling and enjoyable life.
Our community features a beauty salon, where residents can get pampered and feel their best. We also provide cable or satellite TV, so residents can stay entertained and connected to the outside world. Transportation is available for our residents, both within the community and to external appointments. Our computer center allows residents to stay connected online, while our fitness room ensures that they can maintain an active lifestyle.
The living spaces at Wilson House are fully furnished for ease of move-in. Each resident has their own private bathroom for added convenience. Our dining room offers restaurant-style dining with special dietary restrictions taken into consideration. A small library provides a quiet space for reading and relaxation.
In terms of care services, we offer 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. Our staff is trained in medication management to ensure the proper administration of medications. We also have specialized memory care programming for individuals with mild cognitive impairment.
At Wilson House, we believe in promoting overall wellness and mental well-being. We have a wellness center where residents can participate in various activities designed to enhance their physical and mental health. Additionally, we offer a mental wellness program to support the emotional needs of our residents.
Residents at Wilson House can enjoy a variety of activities on a daily basis. Our concierge services are available to assist with planning day trips or resident-run activities. Fitness programs are offered regularly to keep residents active and engaged. Scheduled daily activities provide structure and enjoyment.
Overall, Wilson House provides a warm and caring environment where individuals with memory impairments can receive the personalized care they need while enjoying an active and fulfilling lifestyle surrounded by all the comforts of home.
Wilson House is located at 1800 Martin Luther King Jr. Parkway SE, Wilson, NC 27893 in Wilson County, North Carolina
The various features at Wilson House are designed to address the unique challenges faced by individuals with dementia or Alzheimer's disease, promoting their well-being and comfort. Assistance with dressing and bathing helps residents maintain personal hygiene and dignity, while meal preparation and service ensure that nutritional needs are met in a way that accommodates their preferences. Medication management provides the necessary oversight to prevent complications from missed doses or incorrect administration, enhancing health outcomes. Support with activities of daily living fosters independence while ensuring safety, particularly during transfers which can pose a risk for falls. The availability of 24-hour supervision offers peace of mind for both residents and their families, creating a secure environment. Additionally, the mental wellness program and specialized memory care programming cater specifically to cognitive engagement, helping residents to remain mentally stimulated while addressing mild cognitive impairment in a compassionate manner. Together, these services create a nurturing atmosphere that respects the individuality of each resident while supporting their cognitive and emotional needs throughout their journey.
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