Bunch Love Family Care Home
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2100 Cotton Circle, Wilson, NC 27893
For more information about senior living options: (844) 490-3973
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The facility has a pleasant environment and friendly staff.
There is no consistent interaction or monitoring of patients. Aides are not consistent in working with patients. There are not enough aides on the second shift. Directors and managers do not return calls in a timely manner. The facility has a negative, paternalistic attitude toward patients. Some residential rooms need cosmetic repairs. Pay increases might attract more qualified aides.The reviews present a picture of a facility that, on balance, offers a pleasant environment and a friendly staff, but is burdened by serious behind-the-scenes challenges. Residents and family members both describe spaces that feel welcoming and manageable on the surface, yet they also point to deeper issues that interfere with the quality of daily care and the overall experience. The contrast between a warm atmosphere and problems in care creates a sense of mixed outcomes, where the potential for good service is hindered by organizational and operational shortcomings.
A central concern is the lack of consistent interaction with and monitoring of patients. Reviewers note that aides are not consistently working with residents, which implies gaps in day-to-day engagement, oversight, and timely responses to needs. When staff interactions are irregular, residents can feel overlooked, safety can be compromised, and opportunities for meaningful support - such as assistance with activities, mobility, or health monitoring - may be missed. This inconsistency appears to undermine the trust and reliability that families and patients expect from the facility.
Staffing levels, particularly on the second shift, emerge as another persistent issue. The observation that there are not enough aides during the later hours suggests a workload imbalance that can leave residents without adequate attention and care. When a shift is understaffed, workers may rush through tasks, have less time for one-on-one interaction, and struggle to address all residents' needs in a timely fashion. The effect is not merely an inconvenience; it directly ties to the perceived quality of care and the day-to-day lived experience of residents.
Communication with leadership is described as slow and unreliable. Directors and managers are reported as not returning calls in a timely manner, even after multiple messages are left. This pattern of poor responsiveness can amplify frustration for families seeking updates, clarification, or resolution of concerns, and it may signal broader issues with accountability and follow-through within the administrative structure. When leadership communication feels inaccessible, it can erode confidence in the facility's ability to manage problems effectively.
The tone and culture of the facility also come under scrutiny. One reviewer emphasizes that the attitudes across the facility should be more positive and frame caregiving as a service to residents rather than a domination over them. This call for a shift toward a respectful, patient-centered approach highlights a perceived power dynamic where some staff may treat residents as burdens rather than as people who deserve dignity and autonomy. A culture that prioritizes empathy, respect, and partnership with residents could help address many of the other concerns raised.
Another important point is the link between staff compensation and the quality of aides. Reviewers suggest that increasing pay could attract more qualified personnel, which, in turn, could improve consistency of care and reduce turnover. The implication is that staffing quality is closely tied to recruitment and retention practices, and that financial incentives may be a necessary lever to improve the caliber of aides available to residents. While pay is only one piece of the puzzle, it is identified as a potential catalyst for meaningful change.
Despite these challenges, the reviews acknowledge positives: a pleasant environment and friendly staff remain recognizable strengths. The atmosphere and the demeanor of many employees contribute to a sense of warmth and approachability, even if broader systemic issues persist. This juxtaposition suggests that the facility has a foundation of goodwill and hospitality to build on, should it address the structural problems that dampen overall care experiences.
Finally, the reviewers point to tangible infrastructure needs that should not be overlooked. Some residential rooms could use cosmetic repairs, indicating that the physical state of the facility is not uniformly maintained. Upkeep of living spaces matters to residents' comfort and satisfaction, and addressing these cosmetic shortcomings could enhance the overall impression of care quality and respect for residents' living environments.
In sum, the assessments describe a facility with potential benefits - an inviting environment and a team that can be friendly and approachable - paired with substantive concerns about care consistency, staffing sufficiency on the second shift, administrative responsiveness, and a culture that could become more service-oriented. Addressing staffing levels and compensation, improving leadership communication, fostering a respectful caregiving culture, and upgrading physical spaces could collectively elevate the resident experience and align day-to-day operations more closely with the positive aspects that already exist.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Bunch Love Family Care Home in Wilson, NC is a warm and inviting assisted living community that provides board and care home services. Our fully furnished home offers a comfortable and homelike environment for our residents.
Our amenities include a spacious dining room where delicious meals are served daily. With the option for special dietary restrictions, we ensure that each resident's nutritional needs are met. In addition, our housekeeping services help maintain a clean and organized living space for our residents.
A highlight of our community is our beautiful garden and outdoor space, which provides tranquility and opportunities for relaxation. Residents can enjoy the fresh air while engaging in activities or simply enjoying nature.
We understand that transitions can be challenging, which is why we offer move-in coordination to assist our residents throughout the process. Additionally, we provide telephone and Wi-Fi/high-speed internet access to keep our residents connected with their loved ones.
At Bunch Love Family Care Home, we prioritize the well-being of our residents by offering a range of care services. Our dedicated staff assists with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure seamless communication regarding medical needs. For individuals with diabetes or special dietary restrictions, we offer personalized meal preparation and management.
Transportation arrangements for medical purposes are available to make sure our residents can easily access necessary appointments. Whether it's routine check-ups or consultations with specialists, our reliable transportation service ensures that no appointments are missed.
To promote an active lifestyle, we provide scheduled daily activities tailored to the interests of our residents. These activities foster socialization and engagement within our close-knit community.
Overall, Bunch Love Family Care Home in Wilson, NC strives to create a caring environment where residents receive personalized assistance while maintaining their independence.
Bunch Love Family Care Home is located at 2100 Cotton Circle, Wilson, NC 27893 in Wilson County, North Carolina
Bunch Love Family Care Home on seniors.fyi includes 4 photos including images showing bathroom, grab bars, deck, tree, landscaping, outdoors, living room, dining, and more.
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