Eagle's Pointe Costs & Pricing
Eagle's Pointe offers competitive pricing for its residents, presenting a range of options that are notably lower than both Wayne County and the broader North Carolina state averages. For semi-private rooms, Eagle's Pointe charges $2,950 per month, which is significantly less than the $3,475 found in Wayne County and the $3,584 average across North Carolina. Similarly, their studio apartments are priced at $3,750, also more affordable compared to the higher rates of $4,717 in Wayne County and $4,020 statewide. This pricing strategy positions Eagle's Pointe as an attractive option for those seeking quality care without compromising on financial accessibility.
| Floor plans | Eagle's Pointe | Wayne County | North Carolina |
|---|
| Semi-Private | $2,950 | $3,475 | $3,584 |
| Studio | $3,750 | $4,717 | $4,020 |
Overall Review of Eagle's Pointe
common
12 reviews mention this
Staff feel caring and responsive
Residents and families consistently describe staff as caring, welcoming, and attentive to needs.
Many reviews emphasize a welcoming, home-like feeling created by staff who treat residents with kindness and respect. Several families also describe ongoing support and day-to-day attentiveness, including quick responses to changing needs. In multiple accounts, leadership and team members are portrayed as approachable when families have questions or concerns.
differentiator
3 reviews mention this
Memory care support gets attention
Families describe dementia-focused patience and redirection as a key part of care here.
Residents with dementia are described in reviews as being cared for with patience, especially when redirecting during confusing or repetitive moments. One reviewer also praises a clinical lead for being available and sharing updates, framing it as reassurance for family members. A couple of other reviews mention challenges related to staffing, but overall the memory-care experience comes through as a distinct topic in the feedback.
common
2 reviews mention this
Homelike environment and cleanliness
Reviews frequently point to a clean, organized, and homelike setting.
Some reviewers describe the facility as clean, well organized, and designed to feel comfortable rather than institutional. Others also describe the setting as relaxing and inviting, with families appreciating elements like spacious rooms and resident freedom to personalize their space. One negative review disputes cleanliness and bathing consistency, which is why this is best read as “mixed” rather than uniformly perfect.
common
6 reviews mention this
Activities and special events stand out
Residents and families mention events, activities, and gatherings as regular highlights.
Several reviews talk about community-sponsored events and family-friendly celebrations, including holiday and seasonal activities. Dining-adjacent moments like Mother’s Day brunch also show up as specific, positive experiences. Other accounts highlight enrichment-style programming such as bingo and resident enjoyment of social time around shared spaces.
common
3 reviews mention this
Dining is mentioned through brunch
Meal experiences come up often, especially for brunch and special-occasion food.
Families mention Mother’s Day brunch as either “pretty good” or excellent, and one reviewer also calls the food excellent. The community offers multiple dining approaches in its service model, including meals provided, guest meals, and room service, which aligns with why dining is a recurring topic in feedback. Reviews stay more focused on specific meal moments than on every day-to-day detail.
caveat
4 reviews mention this
Care concerns center on staffing
A recurring concern is insufficient staffing that affects personal care and medications.
Several negative reviews describe short staffing, long waits, and residents left unattended, and they also describe communication problems when concerns were raised. A few accounts specifically mention medication issues or pain-management breakdowns, including claims that medication was delayed or not given as expected. Other negative feedback also highlights personal care not being completed consistently, including bathing and hygiene concerns.
caveat
3 reviews mention this
Pricing is described as reasonable
Some families describe pricing as reasonable, while billing concerns also appear.
One reviewer directly says the price felt very reasonable, and another notes the facility as lower cost when comparing within the area for dementia care. At the same time, there is also at least one complaint tied to payment expectations, which keeps pricing from being uniformly positive in the feedback. Overall, pricing shows up as part of the decision-making conversation, alongside how staffing impacts day-to-day confidence.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
104 resident community capacity
Assisted Living
Memory Care
Respite Care
Cats allowed
Dogs allowed
Activities off-site
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Community operated transportation
12-16 hour nursing
24-hour call system
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Diabetic care
Medication management
Mental wellness program
Special dietary restrictions
BBQs or picnics
Birthday parties
Concierge services
Day trips and outings
Live musical performances
Comfortable, welcoming environment with social spaces, meals provided, and specialized diabetic care.
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