Maxim Healthcare in Goldsboro, NC

Pros

• The staff are knowledgeable and friendly.
• Maxim Healthcare Greenville is a great place to work with supportive, flexible scheduling.
• The company offers amazing benefits and competitive pay and values its caregivers.
• The office and nursing staff are professional, courteous, and highly supportive.
• The recruiters and office staff are amazing, courteous, and eager to help.
• The Greenville office is diligent, available, and responsive to questions.
• The work environment is friendly and demonstrates strong teamwork and dedication to patient care.
• Staff feel appreciated, and management is supportive and communicative.

Cons

• The office is poorly managed with a reactive approach rather than proactive.
• They talk over staff, use profanity in front of clients, and present a legal threat as a selling point.
• The office is described as the most unorganized agency the reviewer has worked for, with a lack of transparency and accountability.
• There is a lack of support, appreciation, and respect for caregivers from management.
• Pay is not as advertised, with promised rates not being honored and actual pay lower than promised.
• Nursing administration is criticized for not adequately supporting field nurses and for poor follow-through.

Review

This Maxim Healthcare location is best suited for families seeking in?home care where the relationship with the caregiver and the ability to tailor schedules around real life are the top priorities. It works well for clients who want one?to?one attention, flexible staffing, and a team that treats caregiving as a rewarding vocation. In particular, families that value experienced nursing and direct, attentive office support will find the strongest alignment here, especially when the care plan involves long?term home health assistance rather than episodic or highly regulated institutional care.

Those who may want to consider alternatives include families that require near?perfect operational reliability, absolute transparency in pay and scheduling, or very proactive problem escalation. A subset of reviews highlights concerns about disorganization, last?minute calls, and uneven follow?through from management. There are also serious warnings about miscommunication, pay discrepancies, and, in some cases, tone and boundaries within the office. For households needing uncompromising consistency, or where robust, predictable processes are non?negotiable, evaluating other providers could be prudent.

The strongest positives center on the people. Office staff and recruiters are repeatedly described as knowledgeable, responsive, and genuinely supportive of caregivers and patients. The local team's willingness to work around personal schedules, provide timely onboarding and orientation, and maintain open lines of communication stands out. Caregivers report meaningful professional respect, a sense of purpose in one?to?one home care, and steady access to mentorship from experienced nurses and clinical staff. These factors translate into high?quality patient interactions and a caregiving environment that families can trust.

On the other hand, several recurrent downsides temper the picture. Some reviewers flag a poorly organized office with reactive rather than proactive management, last?minute calls, and inconsistent communication. There are credible concerns about pay transparency, with instances where reported hourly rates differ from what is ultimately paid. Administrative delays - ranging from document processing to slow updates on cases - also surface in multiple accounts. A minority of comments describe stressful or unprofessional behavior by management, including the use of profanity or pressure during staffing conversations, and there are a few particularly troubling anecdotes about home environments and privacy. These issues collectively raise legitimate cautions for families depending on precise scheduling and flawless execution.

In weighing the pros against the cons, the caregiving quality and the staff's dedication often offset much of the friction related to administration, especially for families who can tolerate occasional scheduling hiccups in exchange for strong frontline care. The core value lies in the human elements: compassionate caregivers, accessible office leadership, and a culture that prizes patient?centered service. Yet for those whose care depends on calendar certainty, transparent, timely pay and invoicing, and flawless administrative efficiency, the friction points may erode confidence enough to prompt consideration of other options.

Practical next steps for families evaluating this Maxim location are clear. during interviews, probe the exact pay structure and what is included in benefits, and request clear examples of how scheduling conflicts and urgent changes are handled. Ask for a recent client reference in similar circumstances and verify how on?call coverage is managed after hours. Seek precise timelines for document processing and case updates, and request a written escalation path for any issue that cannot be resolved quickly. In sum, this community is a solid fit for households prioritizing caregiver excellence, flexible engagement, and a human?centered approach - provided one accepts occasional administrative bumps and remains vigilant about consistency and communication. For families needing ironclad reliability and absolute transparency at every touchpoint, exploring alternatives remains a prudent course.

Located in the outskirts of Goldsboro, North Carolina, this area offers a variety of dining options for residents to enjoy. With popular fast food chains like Wendy's, McDonald's, and Chick-Fil-A nearby, seniors can easily grab a quick and convenient meal. For those looking for a more traditional dining experience, Cracker Barrel and Texas Steakhouse & Saloon are also within a reasonable distance. Additionally, Starbucks provides a cozy spot for seniors to relax and socialize over coffee or tea. Overall, this part of Goldsboro offers a mix of casual and upscale dining choices for seniors to explore.

Restaurants

• Wendy's (22.6 miles)
• Cook Out (22.6 miles)
• McDonald's (22.7 miles)
• Cracker Barrel (23.3 miles)
• Chick-Fil-A (23.5 miles)
• McDonald's (23.7 miles)
• Texas Steakhouse & Saloon (23.8 miles)

Cafes

• Starbucks (23.7 miles)