502 Stronach Avenue, Goldsboro, NC 27530
For more information about senior living options: (844) 490-3973
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Cleanliness, calm, and a sense of home come up repeatedly in the impressions left by visitors and family members. Across the comments, the facility is described as a clean, well-maintained environment where the air smells fresh and the rooms look neat and welcoming. One reviewer noted a "clean environment" where staff were friendly, even while acknowledging that "it could use some updates to the bedrooms." Another first-time visitor on a winter day described the place as "spotless," with the building and grounds meticulously cared for, including nicely groomed outdoor spaces and rooms that were "so nice and clean, and lovely." The dining and game rooms were portrayed as inviting hubs where residents could socialize, and the overall vibe was described as spacious, modern, and easy to navigate - especially with masked safety protocols and sign-in procedures in place.
People also emphasize that the atmosphere is warm and personable. Several comments highlight staff members who stand out for going above and beyond. Brenda Parks is repeatedly singled out as someone who "goes above and beyond at her job," and the sentiment runs through other notes about Brenda and Ann: caregivers who reassure families, answer questions, and help residents feel at home. A family member shared that Brenda and Ann "have been awesome" through a difficult transition, explaining that they do more than just look after her mom; they truly care, and their warmth has helped mom feel that this place is her home. The sense that administrators and front-line staff genuinely care for residents shines through in multiple reviews, with one person praising an administrator who "truly love[s] her residents and staff," which in their view makes it the best place to work or to bring a loved one.
Yet the experiences are not uniform, and a few reviews raise concerns about communication and consistency. One caregiver recounts an ongoing struggle to obtain assistance for their mother with dementia. After reaching out to Sherea Whitfield more than half a dozen times, they were repeatedly told that the supervisor was out and would return on Monday, only to receive no follow-up. The caregiver describes caring for a family member with dementia as a challenging job and asks pointedly whether the supervisor is ever on site, indicating frustration with the lack of timely communication and follow-through. A different reviewer offers a harsher critique, describing a grandmother with dementia who did not receive the level of care required and characterizing the staff as rude or unresponsive, with family members having to hunt staff down and encountering attitude when they did. Those voices remind readers that even in a highly praised environment, there can be meaningful gaps in responsiveness and bedside manners that families experience firsthand.
There are also notes that speak to the caregiving journey in more personal terms, including moving a loved one into assisted living. A reviewer moving a mother with Alzheimer's and dementia described the emotional weight of that moment and found reassurance in the way Brenda and Ann handled the transition - assuring the family that their mother would be well cared for and, indeed, that she is happy there. That sentiment of finding a place that feels like home is echoed by others who discuss their relatives expressing happiness and comfort. One family member even says, "Mama considers this place her home and she is happy here," and they could not ask for a better place to keep their mother safe and cared for. Such accounts underscore the emotional and relational aspects of care - the daily smiles, the reassurance during tough days, and the sense that, for many, this facility has become a trusted home.
Beyond the main building, several reviewers reference independent living options and the broader community. Even for families who have not toured the actual facility, they speak positively about how their loved ones reside in independent apartments and how the community feels supportive and well-suited for older adults. Another reviewer who has not visited the main site notes that the independent apartments are "amazing" and that the overall community is great for seniors. In addition, some reviews compare the facility favorably to other local options, with one person stating that this place is "Way better than Ayden court in Ayden NC," and another praising the small, intimate setting where residents receive attentive care and the food is "great."
Taken together, the collection of reviews paints a nuanced portrait. For many families, this assisted living facility delivers on cleanliness, homelike comfort, and staff warmth, with examples of individual caregivers who demonstrate genuine compassion and dedication. For others, there are legitimate concerns about responsiveness and consistency, especially in situations requiring urgent attention or detailed follow-up. The common thread, however, is clear: when the team is engaged and the lines of communication are open, residents and their families often feel confident that their loved ones are safe, cared for, and allowed to enjoy a sense of home and community. The facility appears to be a place where staff, residents, and visiting families can experience a welcoming environment, while also presenting opportunities to strengthen communication and responsiveness to address the needs of every family member seeking support during challenging times.
Welcome to the best side family care home in Goldsboro, NC. Our board and care home provides a warm and inviting environment for seniors in need of assistance with daily living activities.
At our community, comfort is a priority. Each room is fully furnished, creating a cozy and personal space for residents to make their own. With a dining room available, residents can gather together for delicious meals prepared by our skilled staff. We understand that special dietary restrictions may be necessary, and we are happy to accommodate those needs.
In addition to providing a comfortable living space, we also offer a range of amenities that promote an active and fulfilling lifestyle. Our beautiful garden allows residents to enjoy the outdoors and take in the fresh air. Housekeeping services ensure that living spaces are always clean and tidy. Residents can stay connected with loved ones through telephone service and Wi-Fi/high-speed internet access.
Our dedicated team of caregivers is here to support residents with activities of daily living, such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care. For individuals with diabetes or other dietary needs, we offer specialized meal preparation and assistance with maintaining a proper diet.
Transportation is made easy at our community with arrangements available for medical appointments. Residents can rely on us to provide convenient transportation services whenever needed.
Daily activities are an important part of life at our assisted living community. We offer scheduled activities that cater to various interests and abilities, ensuring that there is something for everyone to enjoy.
If you or your loved one is looking for compassionate care in a welcoming environment, look no further than our exceptional family care home in Goldsboro, NC.
Best Side Family Care Home is located at 502 Stronach Avenue, Goldsboro, NC 27530 in Wayne County, North Carolina
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