Best Side Family Care Home

502 Stronach Avenue, Goldsboro, NC 27530

For more information about senior living options: (844) 490-3973

4.3 from 44 reviews
5 stars
28
4 stars
7
3 stars
6
2 stars
0
1 stars
3

Assisted Living Board and Care Home

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    Overall Review of Best Side Family Care Home

    Pros

    • pro The facility was spotless, smelled very clean, and the staff were awesome, very friendly and compassionate.
    • pro The residents' rooms were nice, clean, and lovely.
    • pro The dining and game rooms were inviting.
    • pro The property and grounds were well groomed and manicured.
    • pro The independent apartments are amazing.
    • pro The staff is wonderful and the environment is friendly and warm.
    • pro The food is great, and the staff are wonderful.
    • pro The administrator truly loves residents and staff, making it a wonderful place to work or to take a loved one.

    Cons

    • pro The reviewer reported that Sherea Whitfield did not return calls for three weeks, repeatedly saying the supervisor was out.
    • pro They described the staff as rude and speaking ugly to family and residents, with only one or two exceptions.
    • pro They felt their grandmother did not receive the care she needed and that staff rarely checked on her, leaving them to hunt for help.
    • pro They questioned whether the supervisor is ever on site, implying a lack of accessibility or accountability.
    • pro They said placing their mother with dementia was one of the hardest things they have ever had to do.

    Review

    Cleanliness, calm, and a sense of home come up repeatedly in the impressions left by visitors and family members. Across the comments, the facility is described as a clean, well-maintained environment where the air smells fresh and the rooms look neat and welcoming. One reviewer noted a "clean environment" where staff were friendly, even while acknowledging that "it could use some updates to the bedrooms." Another first-time visitor on a winter day described the place as "spotless," with the building and grounds meticulously cared for, including nicely groomed outdoor spaces and rooms that were "so nice and clean, and lovely." The dining and game rooms were portrayed as inviting hubs where residents could socialize, and the overall vibe was described as spacious, modern, and easy to navigate - especially with masked safety protocols and sign-in procedures in place.

    People also emphasize that the atmosphere is warm and personable. Several comments highlight staff members who stand out for going above and beyond. Brenda Parks is repeatedly singled out as someone who "goes above and beyond at her job," and the sentiment runs through other notes about Brenda and Ann: caregivers who reassure families, answer questions, and help residents feel at home. A family member shared that Brenda and Ann "have been awesome" through a difficult transition, explaining that they do more than just look after her mom; they truly care, and their warmth has helped mom feel that this place is her home. The sense that administrators and front-line staff genuinely care for residents shines through in multiple reviews, with one person praising an administrator who "truly love[s] her residents and staff," which in their view makes it the best place to work or to bring a loved one.

    Yet the experiences are not uniform, and a few reviews raise concerns about communication and consistency. One caregiver recounts an ongoing struggle to obtain assistance for their mother with dementia. After reaching out to Sherea Whitfield more than half a dozen times, they were repeatedly told that the supervisor was out and would return on Monday, only to receive no follow-up. The caregiver describes caring for a family member with dementia as a challenging job and asks pointedly whether the supervisor is ever on site, indicating frustration with the lack of timely communication and follow-through. A different reviewer offers a harsher critique, describing a grandmother with dementia who did not receive the level of care required and characterizing the staff as rude or unresponsive, with family members having to hunt staff down and encountering attitude when they did. Those voices remind readers that even in a highly praised environment, there can be meaningful gaps in responsiveness and bedside manners that families experience firsthand.

    There are also notes that speak to the caregiving journey in more personal terms, including moving a loved one into assisted living. A reviewer moving a mother with Alzheimer's and dementia described the emotional weight of that moment and found reassurance in the way Brenda and Ann handled the transition - assuring the family that their mother would be well cared for and, indeed, that she is happy there. That sentiment of finding a place that feels like home is echoed by others who discuss their relatives expressing happiness and comfort. One family member even says, "Mama considers this place her home and she is happy here," and they could not ask for a better place to keep their mother safe and cared for. Such accounts underscore the emotional and relational aspects of care - the daily smiles, the reassurance during tough days, and the sense that, for many, this facility has become a trusted home.

    Beyond the main building, several reviewers reference independent living options and the broader community. Even for families who have not toured the actual facility, they speak positively about how their loved ones reside in independent apartments and how the community feels supportive and well-suited for older adults. Another reviewer who has not visited the main site notes that the independent apartments are "amazing" and that the overall community is great for seniors. In addition, some reviews compare the facility favorably to other local options, with one person stating that this place is "Way better than Ayden court in Ayden NC," and another praising the small, intimate setting where residents receive attentive care and the food is "great."

    Taken together, the collection of reviews paints a nuanced portrait. For many families, this assisted living facility delivers on cleanliness, homelike comfort, and staff warmth, with examples of individual caregivers who demonstrate genuine compassion and dedication. For others, there are legitimate concerns about responsiveness and consistency, especially in situations requiring urgent attention or detailed follow-up. The common thread, however, is clear: when the team is engaged and the lines of communication are open, residents and their families often feel confident that their loved ones are safe, cared for, and allowed to enjoy a sense of home and community. The facility appears to be a place where staff, residents, and visiting families can experience a welcoming environment, while also presenting opportunities to strengthen communication and responsiveness to address the needs of every family member seeking support during challenging times.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
    • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome to the best side family care home in Goldsboro, NC. Our board and care home provides a warm and inviting environment for seniors in need of assistance with daily living activities.

    At our community, comfort is a priority. Each room is fully furnished, creating a cozy and personal space for residents to make their own. With a dining room available, residents can gather together for delicious meals prepared by our skilled staff. We understand that special dietary restrictions may be necessary, and we are happy to accommodate those needs.

    In addition to providing a comfortable living space, we also offer a range of amenities that promote an active and fulfilling lifestyle. Our beautiful garden allows residents to enjoy the outdoors and take in the fresh air. Housekeeping services ensure that living spaces are always clean and tidy. Residents can stay connected with loved ones through telephone service and Wi-Fi/high-speed internet access.

    Our dedicated team of caregivers is here to support residents with activities of daily living, such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care. For individuals with diabetes or other dietary needs, we offer specialized meal preparation and assistance with maintaining a proper diet.

    Transportation is made easy at our community with arrangements available for medical appointments. Residents can rely on us to provide convenient transportation services whenever needed.

    Daily activities are an important part of life at our assisted living community. We offer scheduled activities that cater to various interests and abilities, ensuring that there is something for everyone to enjoy.

    If you or your loved one is looking for compassionate care in a welcoming environment, look no further than our exceptional family care home in Goldsboro, NC.

    Nearby Places of Interest

    Restaurants

    • Wendy's (19.4 miles)
    • Cook Out (19.4 miles)
    • McDonald's (19.5 miles)
    • Cracker Barrel (20.1 miles)
    • Chick-Fil-A (20.3 miles)
    • McDonald's (20.4 miles)
    • Texas Steakhouse & Saloon (20.5 miles)

    Cafes

    • Starbucks (20.5 miles)

    Frequently Asked Questions

    Where is Best Side Family Care Home?

    Nearby Communities

    Related Resources

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    • when to move from assisted living to memory careWhen to Transition from Assisted Living to Memory Care: Key Indicators, Steps, and Finding the Right Community

      Transitioning from assisted living to memory care is driven by an individual's cognitive decline and specific needs, requiring careful evaluation of indicators like increased confusion and wandering. The process involves consulting medical professionals, researching suitable communities, considering financial and legal aspects, and ensuring effective communication for personalized care plans.

    • assisted living vs memory careAssisted Living and Memory Care: Understanding Their Core Differences

      Assisted living provides moderate support for seniors seeking independence, while memory care offers specialized support for individuals with dementia or cognitive impairments through structured routines and trained staff. Key differences include care approaches, environment security measures, staff training levels, activity types, and cost considerations.


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