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Heritage Suites in Fayetteville, NC

Heritage Suites is an assisted living community in Fayetteville, NC.

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Heritage Suites in Fayetteville, NC

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Heritage Suites

240 Ann St, Fayetteville, NC 28301

To contact a resident: (910) 323-4925

For more information about senior living options: (866) 208-4318

4.5 from 71 reviews
5 stars
58
4 stars
4
3 stars
3
2 stars
0
1 stars
6

Seniors.FYI Elite Community Awards

Top 5% Senior Living Community in 2025

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Overall Review of Heritage Suites

common 40 reviews mention this

Friendly, attentive staff stands out

Residents and families repeatedly describe staff as friendly, caring, and responsive to needs.

Across the reviews, people consistently highlight staff who are kind and attentive, and who make residents feel safe and supported. Several reviewers specifically mention being helped quickly when concerns come up, and others describe particular staff members as especially thoughtful. Even when reviews are critical overall, the strongest praise centers on staff caring and day-to-day support for residents and families.

common 28 reviews mention this

Clean, well-kept building matters

Many residents and visitors say the community is kept clean and well maintained.

Multiple reviews describe the facility as clean, fresh, and well maintained, including comments about cleanliness in both common areas and individual rooms. Several families also mention the building feels cared for and that they notice upkeep when they visit. A smaller number of critical reviews raise concerns about maintenance and cleanliness, which is the main counterpoint to the general impression.

common 22 reviews mention this

Activities and gatherings keep residents engaged

Residents describe frequent events and activities that help them stay involved.

A recurring theme is the community’s event calendar and resident engagement, with reviewers pointing to gatherings like holiday parties and festivals. Several reviews mention leaders and activity-focused staff helping make events enjoyable and inclusive. While most comments are positive about staying active, there is at least one review that says activities and outings have been limited in recent months.

common 18 reviews mention this

Food gets both praise and criticism

Reviews mention dining often, with multiple people praising the food.

Many reviewers discuss meals positively, describing the food as excellent and enjoyable, including at themed events. The opportunity for “restaurant style dining” is also mentioned by a reviewer who was preparing to move a loved one. At the same time, some residents mention dining concerns, including claims that food quality has gone downhill.

caveat 4 reviews mention this

Communication and repairs raise concerns

A few reviews raise concerns about follow-through when issues happen.

Some critical reviews describe difficulty getting in touch with management when repairs or problems arise, along with long delays before work is completed. Another reviewer describes a situation where a call did not lead to timely follow-up after a fall. Taken together with a separate comment about limited checks and attention, these reviews point to inconsistent response when families need urgent help.

caveat 2 reviews mention this

Assisted living experience not ideal for memory care

Some families caution that the assisted living setup may not fit memory-related needs.

One reviewer says the experience was good for assisted living overall but would not recommend it for a loved one with memory issues. Another critical review also discusses residents with significant cognitive impairment and concerns about support and engagement. These comments are the clearest caveats about fit for memory-related needs.

common 2 reviews mention this

Near medical, dialysis, and pharmacies

The area includes nearby healthcare options for appointments and prescriptions.

The location is close to healthcare resources, including physician offices and dialysis. Several nearby destinations are also pharmacies and other services that can support day-to-day needs. This helps with access to medical and prescription stops without listing them as on-site services.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Types of Care

  • Assisted Living Assisted Living

Amenities

  • Activities on-site Activities on-site
  • Devotional services off-site Devotional services off-site
  • Indoor common areas Indoor common areas

Transportation

  • Fayetteville Municipal (4 miles away) Fayetteville Municipal (4 miles away)

Care Services

  • Ambulatory care Ambulatory care
  • Diabetic care Diabetic care

Dining

  • Meals provided Meals provided

Activities

  • Activities on-site Activities on-site
  • Devotional activities offsite Devotional activities offsite

Nearby Places of Interest

This part of Fayetteville, North Carolina offers a convenient location with easy access to various amenities for seniors. With several healthcare facilities nearby including Cape Fear Valley and North Ramsey Dialysis Center, residents can rest assured that quality medical care is readily available. There are also a variety of dining options such as Little Caesars Pizza, McDonald's, and Luigi's Italian Restaurant & Bar for seniors to enjoy meals out. Additionally, there are pharmacies like Cape Fear Discount Drugs North and Walmart Pharmacy in close proximity for medication needs. For entertainment, seniors can visit the AMC Fayetteville 14 theater or take a stroll at Smith Lake park. Overall, this area provides a balanced mix of healthcare services, dining choices, and recreational opportunities suitable for senior living.

Physicians

  • Cape Fear Valley (3.8 miles)
  • North Ramsey Dialysis Center (3.9 miles)
  • Cape Fear Orthopaedic Clinic (6.3 miles)
  • Family Medicine and Acute Care of Sandhills (17.3 miles)

Restaurants

  • Little Caesars Pizza (3.9 miles)
  • McDonald's (4.1 miles)
  • Jersey Mike's (4.4 miles)
  • Nona Sushi Asia (4.6 miles)
  • Luigi's Italian Restaurant & Bar (4.7 miles)
  • Fazoli's (4.7 miles)
  • Sonic Drive-In (4.8 miles)

Cafes

  • Starbucks (4.6 miles)
  • Lol Tea and Coffee (5.7 miles)

Pharmacies

  • Cape Fear Discount Drugs North (4.7 miles)
  • Walmart Pharmacy (4.8 miles)
  • Womack Pharmacy Annex (8.6 miles)
  • Anderson Creek Pharmacy (14.9 miles)
  • CVS Pharmacy (17.2 miles)

Theaters

  • AMC Fayetteville 14 (5.5 miles)

Parks

  • Smith Lake (5.9 miles)

Hospitals

  • Womack Army Medical Center (9.6 miles)

Frequently Asked Questions

Where is Heritage Suites?

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  • assisted living costUnderstanding the True Cost of Assisted Living in 2025: A Comprehensive Guide

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  • does medicaid pay for assisted livingUnderstanding Medicaid Coverage for Assisted Living: A Comprehensive Guide

    The guide outlines the complexities of Medicaid coverage for assisted living, highlighting significant state-to-state variations, limited coverage often restricted to personal care services, and the existence of specialized waivers for certain needs like memory care. It advises families to consult local Medicaid offices for options while emphasizing the importance of understanding state-specific regulations and facility policies.

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