Lumber River Family Care

Pros

• The staff are awesome, very friendly and concerned about their patients.
• The providers and staff at this practice are wonderful and extremely friendly.
• They take really good care of patients.
• Natalie and Tara are very thorough and address all needs and concerns.
• The admin staff is absolutely fantastic.
• Lumber River Family Practice is highly recommended.

Cons

• One reviewer states that the office should close because it doesn't hear what patients have to say or return calls.
• One reviewer describes the clinic as unprofessional.
• One reviewer calls the clinic the worst they have ever used.
• One reviewer notes that staff do not return calls and do not do what they say they will do.
• One reviewer claims there is no compassion from the staff.
• One reviewer characterizes the healthcare staff as horrible.

Review

The collection of notes about Lumber River Family Practice in Lumberton paints a picture of a clinic that elicits strong and varied responses. On one end, many patients sing praises about the warmth of the staff, the attentiveness of the doctors, and the sense that they are truly cared for. On the other end, a smaller group expresses deep frustration with communication and follow-through. Taken together, these voices suggest a practice that can feel like a beacon of compassionate care for some, while feeling disconnected and unresponsive to others.

A recurring thread across many reviews is the impression that the providers genuinely listen and dedicate time to their patients. Several commenters highlight how the doctors review concerns carefully and work to get to the root of problems. Phrases like "they take time addressing all your needs and concerns" and "the doctors really listen to your concerns" appear repeatedly, underscoring a perceived commitment to thorough, patient-centered care. Specific clinicians receive glowing mentions: Dr. Tara is described as part of a team that is "wonderful and extremely friendly," with patients noting that she and Natalie take the time to review and assess care. The sentiment is that patients don't feel rushed, but rather heard, with clinicians who explain what's best and address questions with care.

The human warmth of the clinic is also emphasized. Reviewers repeatedly remark on the friendliness and courtesy of staff from the front desk to the back office. Comments like "Very friendly front office staff," "the Admin Staff is absolutely fantastic," and thanks to individuals like Patty and Veronica for helping with care illustrate a culture of approachability and support. Several patients describe the practice as having a family-like atmosphere, with references to Christian values and a sense of belonging or being cared for like family. Taken together, the testimonials suggest a practice where interpersonal warmth is a standout feature that users attribute to their positive experiences.

There is a strong sense from many reviewers that the practice strives to put patients first and deliver attentive, individualized care. Patrons describe a positive experience with new patient visits, noting time spent with clinicians and a clear effort to communicate what's best for the patient. A patient even emphasizes the feeling of being personally invested in, saying they are glad to find a place where the staff members are "good Christian folks as well and also like family." For those who interact with the clinic positively, the experience feels holistic: access to responsive providers, supportive administrative staff, and a medical approach that prioritizes listening and thoroughness.

Yet the narrative is not one-sided. A subset of reviews presents a starkly different experience, characterized by frustration with communication gaps and unfulfilled promises. Some patients report that calls aren't returned, appointments or medications aren't arranged as promised, and there is a sense that care may falter when it comes to administrative follow-through. Words like "unprofessional," "don't return calls," and "don't do what they tell you they will do" convey a painful disconnect between the care providers' intentions and what some patients experience in practice. In these cases, the medical care itself may be praised, but the administrative portion of the visit leaves patients feeling ignored or inadequately supported.

Despite these criticisms, the overall impression is that this practice has the components of excellent care: compassionate clinicians, patient-focused dialogue, and a welcoming environment. The praise is not solely about medical expertise but about the way care is communicated and delivered in a patient's daily experience. The expressed hope from many reviewers is for consistency - consistency in listening, in following up, and in ensuring that medication requests and appointment scheduling are handled reliably. When those administrative elements align with the clinical strengths, patients report transformations in how they feel about their health care.

In sum, Lumber River Family Practice appears to be a place where many patients find genuine, personable care: clinicians who listen, explain, and devote time to each person; staff who are friendly and accommodating; and a community-like atmosphere that resonates with values of care and family. At the same time, several reviewers urge attention to administrative reliability, noting that the most meaningful improvements would come from ensuring timely return calls, consistent follow-through on promises, and smoother coordination of medications and appointments. For someone seeking a combination of empathetic medical attention and a welcoming, supportive environment, this practice offers substantial strengths. Potential patients may want to consider both the strong clinical rapport reported by many and the concerns voiced by others about administrative responsiveness when forming expectations. Tony Ken Locklear captures the sentiment of many who feel the practice provides excellent care and genuine concern, reinforcing the sense that, with alignment between care and communication, this is a place that can truly care for its patients like family.

Fair Bluff, North Carolina, offers a range of amenities and services that are essential for senior living. The town has several pharmacies located within close proximity, providing easy access to medications and healthcare supplies. Places of worship such as Fair Bluff Baptist Church and Fair Bluff Church of God offer spiritual support and community engagement opportunities. Transportation options, including U-Haul services and Marion Airport, ensure convenient travel arrangements when needed. Hospitals like Robeson Health Care Corporation and Carolinas Hospital System-Marion are easily accessible for medical emergencies. Additionally, there are various dining options like Dale's Seafood and Adam's Seafood and Steaks for enjoyable meals. Numerous physicians' offices in the area, such as Helping Hands Clinic and Advanced Medical Associates, provide excellent healthcare services. Overall, Fair Bluff provides a supportive environment for seniors with its combination of healthcare facilities, religious institutions, transportation services, dining options, and medical professionals.

Pharmacies

• Fair Bluff Discount Drug (0 miles)
• Elvington Pharmacy (0 miles)
• Epic Pharmacies (7.8 miles)
• Pace's Pharmacy (8.5 miles)
• Webster's Pharmacy (13.5 miles)
• Mullins Discount Drug (14.6 miles)
• Tabor City Medicine Mart (14.7 miles)

Places of Worship

• Fair Bluff Baptist Church (0.1 miles)
• Fair Bluff Church of God (0.7 miles)
• Hickory Grove Baptist Church (3.7 miles)
• Southern Baptist Convention (3.7 miles)
• Southern Baptist Convention (6.6 miles)
• First Baptist Church of Lake View (7.7 miles)
• Lake View United Methodist Church (7.8 miles)

Transportation

• U-Haul Neighborhood Dealer (11.6 miles)
• U-Haul Neighborhood Dealer (14.5 miles)
• U-Haul Moving & Storage (14.5 miles)
• U-Haul Neighborhood Dealer (15.4 miles)
• U-Haul Neighborhood Dealer (16.5 miles)
• Marion Airport (19.3 miles)

Hospitals

• Robeson Health Care Corporation (12.7 miles)
• Carolinas Hospital System-Marion (18.7 miles)
• Marion County Medical Center (18.7 miles)
• Loris Community Hospital (19.4 miles)
• Loris Community Hospital District (19.5 miles)

Restaurants

• Dale's Seafood (13.1 miles)
• Adam's Seafood and Steaks (14.6 miles)
• Adams Seafood (14.6 miles)
• Yummy Yummy (14.8 miles)
• Burger King (14.9 miles)
• KFC (14.9 miles)
• Dale's Seafood (15.3 miles)

Physicians

• Helping Hands Clinic (14.6 miles)
• Advanced Medical Associates (14.7 miles)
• Palmetto Medical Care (14.9 miles)
• Marion Pediatrics (15.3 miles)
• CMA Cardiology Marion (15.3 miles)
• Pee Dee Pathology (15.3 miles)
• Adult & Pediatric Urology Center of The Carolinas PA (15.3 miles)

Cafes

• The Grind (20 miles)
• Thee Mug (20 miles)