The Charlotte
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9120 Willow Ridge Road, Charlotte, NC 28210
For more information about senior living options: (844) 490-3973
The Charlotte offers a premium living experience with its monthly rental rates significantly exceeding both Mecklenburg County and state averages. For instance, a studio apartment at The Charlotte is priced at $5,200, which is notably higher than the county's average of $3,941 and the state's average of $4,020. Similarly, a one-bedroom unit costs $6,200 compared to the county's average of $3,434 and the state's figure of $4,055. Even for two-bedroom apartments, which are listed at $7,800 at The Charlotte, the disparity remains clear against the county's average of $3,712 and the state's average of $4,245. These rates reflect not only the desirable location but also the luxurious amenities and services offered by The Charlotte that cater to residents seeking an elevated lifestyle.
| Room Type | The Charlotte | Mecklenburg County | North Carolina |
|---|---|---|---|
| Studio | $5,200 | $3,941 | $4,020 |
| 1 Bedroom | $6,200 | $3,434 | $4,055 |
| 2 Bedrooms | $7,800 | $3,712 | $4,245 |
The staff at The Charlotte is friendly, helpful, and caring. The facility is clean, well-kept, and orderly. Residents are happy and content at The Charlotte. The food at The Charlotte is excellent. The Activities team keeps residents engaged and occupied. Staff members go above and beyond to make residents feel at home. Reflections Memory Care at The Charlotte provides outstanding care for individuals with memory issues.
The facility needed a deep cleaning and had that smell that everyone thinks of when dealing with elderly residents. Dining room has been closed off and on due to staffing issues. They had a price raise of 10% since the beginning of 2022, which was a large increase. The only issue we had was their pharmacy, as our loved one's bill was done on a 30-day basis instead of every 90 days outside of the facility. Part of the problem is my parents started in December, right before the big Omicron Covid outbreak, creating challenges and turnover in staffing. Cleanliness has been an issue in the residents' rooms due to Covid, although the common spaces are fine. It is a little higher in price and takes a bit of adjusting to get used to. Mom has been in memory care at The Charlotte for about a year, and it's been a tough year as the staff struggles to care for their residents during the Covid pandemic. With all the Covid restrictions and regulations, we were afraid we would not be able to celebrate my mother's birthday at The Charlotte.The Charlotte has received mixed feedback from visitors and residents alike. Some have heard promising reviews from friends and family who have had experience with the facility in the past. However, during their visit, it was apparent that there was a shortage of staff or some staff members did not show up for the day. This led to a lack of cleanliness in the facility, with a distinct odor commonly associated with caring for elderly residents. Despite this, the overall impression was that The Charlotte could benefit from a deep cleaning and refreshing, but still had many positive aspects.
One recurring issue mentioned is the challenges faced in providing care at The Charlotte. There have been difficulties due to staffing issues, which have resulted in intermittent closure of the dining room and inconsistent care from rotating staff members. Additionally, there has been a significant price increase of 10% since the beginning of 2022, which was unexpected for some residents. It is recommended to inquire about any potential price increases when considering The Charlotte as an option.
Pharmacy services also posed an issue for one reviewer, as their loved one's medication bill was done on a 30 day basis rather than receiving medication every 90 days outside of the facility. It is suggested to explore other pharmacy options that can accommodate specific needs such as blister packs.
Despite these challenges, there were positive comments regarding the efforts made by The Charlotte to help residents qualify for insurance coverage and provide various medical services such as visits from dermatologists and podiatrists, physical therapy sessions, and access to beauty salons.
Another factor influencing experiences at The Charlotte is timing. One reviewer mentioned that their parents moved in just before a major Omicron Covid outbreak occurred. This resulted in additional challenges such as turnover in staffing and inconsistent care due to different caregivers tending to residents regularly. However, cleanliness has been maintained in common areas.
Several reviewers expressed satisfaction with living at The Charlotte due to having nice apartments, kind people around them, and helpful staff. The food was also mentioned as being enjoyable, and the ability to have tasks taken care of by others was appreciated.
Overall, The Charlotte has received mixed reviews regarding staffing issues, cleanliness, and pricing. However, there are positive aspects such as friendly and helpful staff members, a clean and orderly facility, and efforts made to engage residents in various activities. It is important for potential residents or their families to visit The Charlotte personally and inquire about any concerns they may have before making a decision.
Assisted Living
Memory Care
Cats allowed
Dogs allowed
Activities off-site Activities on-site
Air-conditioning
Bath tubs
Beautician on-site Beauty salon
Cable or satellite TV
Computer center
Devotional services off-site Devotional services on-site
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Ground floor units
Handicap accessible
Housekeeping services
Indoor common areas
Kitchenette
Move-in coordination
Outdoor common areas Outdoor space
Private bathrooms
Respite or short term stays offered
Restaurant-style dining
Small library
Telephone
Wellness center
Wheelchair accessible showers
Wi-Fi/high-speed internet
Community operated transportation Transportation arrangement
24-hour call system 24-hour supervision Activities of daily living assistance
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers Coordination with health care providers
Diabetes diet
Diabetic care
High acuity care
Incontinence care Meal preparation and service
Medication management
Mental wellness program Mild cognitive impairment
Special dietary restrictions Specialized memory care programming
Transportation arrangement (medical) Transportation to doctors appointments Anytime dining Diabetes diet Gluten-free Guest meals International cuisine Low / no sodium Meals provided No Sugar Organic Professional chef Restaurant style dining Room service Special dietary restrictions Special dining programs Vegan Vegetarian
Art classes Community-sponsored activities
Concierge services
Cooking classes
Day trips and outings Devotional activities offsite Devotional activities on-site
Educational speakers / life long learning Fitness programs
Happy hour
Karaoke
Live dance or theater performances
Live musical performances Live well programs Planned day trips Resident-run activities Scheduled daily activities
Wine tastingThe Charlotte, located in Charlotte, NC, is an assisted living community that specializes in providing memory care for seniors. Our community offers a wide range of amenities to ensure the comfort and well-being of our residents.
Residents can enjoy various on-site activities such as gaming, fitness programs, and educational speakers. There are also beautifully maintained outdoor spaces and gardens where residents can relax and socialize with fellow residents.
Our fully furnished apartments are equipped with private bathrooms, air-conditioning, and cable or satellite TV for the convenience and enjoyment of our residents. Our community is also handicap accessible, with wheelchair accessible showers and ground floor units available.
We provide 24-hour supervision and assistance with daily living activities including bathing, dressing, transfers, and medication management. Our staff coordinates with healthcare providers to ensure residents receive the necessary care they need. We have specialized memory care programming to cater to the needs of individuals with memory impairments.
Dining at The Charlotte is exceptional with a professional chef who prepares delicious meals using organic ingredients. We offer a variety of dining options including special dietary restrictions such as diabetes diet, gluten-free, vegan, and vegetarian choices.
Residents can engage in a range of activities within our community including community-sponsored events, day trips and outings, fitness programs, live performances, and wine tasting events. Additionally, we have concierge services available to assist residents with any additional needs they may have.
Located conveniently near several cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals provides easy access to essential services outside our community.
At The Charlotte in Charlotte NC, we strive to provide exceptional care while creating a vibrant and engaging environment for our residents.
This part of Charlotte, North Carolina, offers a convenient and bustling area for senior living. With a variety of physicians and healthcare facilities nearby, including Carolinas Medical Center-Pineville and several pharmacies, residents can easily access medical care. There are also plenty of dining options ranging from fast food to more upscale restaurants like Viva Chicken. For leisure activities, there are several cafes such as Starbucks and The Flipside Cafe, as well as theaters like AMC Carolina Pavilion 22 for entertainment. Additionally, there are various places of worship and parks within a reasonable driving distance, providing opportunities for spiritual fulfillment and outdoor recreation. Overall, this neighborhood provides essential amenities and services that cater to the needs of seniors looking for a vibrant community to call home.
The Charlotte offers a premium living experience with its monthly rental rates significantly exceeding both Mecklenburg County and state averages. For instance, a studio apartment at The Charlotte is priced at $5,200, which is notably higher than the county's average of $3,941 and the state's average of $4,020. Similarly, a one-bedroom unit costs $6,200 compared to the county's average of $3,434 and the state's figure of $4,055. Even for two-bedroom apartments, which are listed at $7,800 at The Charlotte, the disparity remains clear against the county's average of $3,712 and the state's average of $4,245. These rates reflect not only the desirable location but also the luxurious amenities and services offered by The Charlotte that cater to residents seeking an elevated lifestyle.
The Charlotte is located at 9120 Willow Ridge Road, Charlotte, NC 28210 in Mecklenburg County, North Carolina
The comprehensive features offered by The Charlotte are designed to enhance the quality of life for residents dealing with dementia or Alzheimer's disease. With 24-hour supervision, residents receive constant monitoring and support, ensuring their safety and providing peace of mind for families. Assistance with activities of daily living, such as bathing, dressing, and transfers, promotes dignity and independence while also addressing individual needs. Coordination with healthcare providers and medication management ensures that medical requirements are met consistently, while incontinence care addresses a common concern with sensitivity. Meal preparation and service cater to nutritional needs, supporting overall health. Specialized memory care programming and mental wellness initiatives foster cognitive engagement and emotional well-being. Additionally, arrangements for medical transportation ensure that residents can access necessary health services seamlessly, contributing to a holistic approach in managing their condition.
Yes, The Charlotte allows both dogs and cats.
The Charlotte on seniors.fyi includes 19 photos including images showing interior, decor, bathroom, dining, building, living room, bedroom, entrance, and more.
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