Lett Assisted Living

Pros

• The facility offers an intimate atmosphere by operating in a house setting, which enhances the feeling of home for residents.
• Staff members are exceptionally attentive and engage in meaningful interpersonal interactions with the residents during meals.
• The in-house kitchen provides freshly prepared meals for the residents, contributing to their overall well-being.
• The tour given by the staff was informative, showcasing their commitment to transparency and communication with families.
• LiveWell Assisted Living is appreciated for creating a caring environment that closely resembles living at home, with round-the-clock support available for the residents' needs.

Cons

• Promises made by the director were broken in less than 24 hours.
• The facility refused to use a chair alarm, leading to multiple falls.
• The resident was left on the toilet by herself, resulting in another fall.
• Significant bruising occurred on the resident's hip and buttocks due to inadequate care.
• The care provided by the home was poor.
• The director was extremely difficult to work with.

Review

Reviews of LiveWell Assisted Living at Governors Club present a nuanced picture of the facility, showcasing both positive experiences and significant concerns. At first glance, many visitors feel that the environment is intimate and home-like, as the facility is housed in a residential setting rather than a large institutional building. A key feature that stands out during visits is the apparent attentiveness of the staff toward their residents. Observers noted high levels of interpersonal interaction between staff members and residents, suggesting a warm and caring atmosphere. During one visitor's experience, they observed meal preparations in an in-house kitchen, adding to the homely feel of the place. The presence of only five or six residents allowed for more personalized attention, which some families found reassuring.

However, this positive perception starkly contrasts with troubling experiences shared by others who had direct care involvement with their loved ones at LiveWell. One family reported severe dissatisfaction after placing their 90-year-old mother in the facility for just one week. They described a concerning breakdown in communication and care standards shortly after admission. Promises made by the director within 24 hours were reportedly unfulfilled, leading to feelings of frustration and disappointment among family members. Their concerns escalated when they noticed several falls experienced by their mother due to neglected safety measures such as chair alarms.

The same family's account highlights alarming incidents where their mother was left unattended on the toilet, resulting in multiple falls that caused bruising on her hip and buttocks. These experiences painted a grim picture of safety protocols—or lack thereof—at LiveWell. Such reports underscore key aspects of elderly care facilities: maintaining proper supervision and ensuring that safety devices are utilized consistently can be critical for preventing injuries among vulnerable populations.

Further complicating matters was the family's assertion regarding the director’s attitude while addressing these issues; they characterized her as "extremely difficult to work with." This criticism raises questions about accountability within leadership at assisted living facilities and suggests an urgent need for better management practices to foster clear communication between families and caregivers.

In sharp contrast to these critical reviews were other sentiments expressed by families who appreciated LiveWell's offerings. Some individuals praised the compassionate nature of round-the-clock staff who catered affectionately to their loved ones’ needs. A particular review expressed gratitude for what they deemed 'the next best thing' to home life—a service provided by attentive personnel dedicated to understanding both medical requirements and personal wishes of residents.

The divide between these two sets of experiences reflects broader challenges faced by assisted living facilities nationwide—the struggle between promising personalized care while simultaneously managing limited resources effectively remains prevalent across all kinds of eldercare environments. The conflicting narratives surrounding LiveWell Assisted Living serve as reminders for potential patrons: thorough research into any prospective facility’s reputation, along with ongoing communication with management regarding patient care standards, can help prevent future frustrations.

In conclusion, while LiveWell Assisting Living at Governors Club may provide an intimate setting that appeals to some families seeking alternatives to traditional nursing homes, it is essential to consider both sides before making placement decisions for elderly loved ones. Potential clients would benefit from investigating firsthand accounts from various individuals—these insights often unveil crucial aspects not immediately visible during initial tours or discussions with administrative staff.

Places of Worship

• Mt Carmel Baptist Church (1.4 miles)
• Church of Reconciliation PC USA (6.2 miles)
• New Hope Church (6.2 miles)
• Judea Reform Congregation (10.3 miles)
• Yates Baptist Church (10.5 miles)

Parks

• Soccer Fields At Southern Community Park (2.4 miles)
• Southern Community Dog Park (2.6 miles)
• Briar Commons (4.1 miles)
• Hank Anderson Community Park (6.4 miles)
• Grandale Park (7.1 miles)
• Homestead Skate Park (7.6 miles)
• Cedar Falls Park (7.8 miles)

Pharmacies

• Southern Village Pharmacy (2.7 miles)
• UNC Hospitals ACC Outpatient Pharmacy (3.8 miles)
• Tarheel Town Pharmacy (4.6 miles)
• CVS Pharmacy (4.8 miles)
• Walgreens (5.7 miles)
• CVS Pharmacy (6.2 miles)
• Walgreens (6.8 miles)

Physicians

• Village Pediatrics of Chapel Hill (2.7 miles)
• UNC Dermatology (2.8 miles)
• Aycock Family Practice Center- UNC Family Practice (3.6 miles)
• University-NC At Chapel Hill Lab (3.9 miles)
• Triangle Integrative Psychiatry (4.7 miles)
• Duke Primary Care of Galloway Ridge (4.7 miles)
• Carrboro Family Medicine Center (4.8 miles)

Restaurants

• Taco Bell (2.9 miles)
• Merritt's Store & Grill (3.5 miles)
• Crossroads Chapel Hill (4.4 miles)
• McDonald's (4.5 miles)
• Carolina Brewery (4.5 miles)
• Mediterranean Deli (4.6 miles)
• Carrburritos (4.6 miles)

Cafes

• Breakaway Cafe (3.1 miles)
• Panera Bread (4.5 miles)
• Starbucks (6.2 miles)
• Panera Bread (6.8 miles)
• Starbucks (7 miles)
• Starbucks (7.9 miles)
• Starbucks (8.5 miles)

Hospitals

• UNC Hospitals Ambulatory Care Center (3.8 miles)
• UNC Transplant Clinic (3.9 miles)
• North Carolina Cancer Hospital (3.9 miles)

Theaters

• AMC DINE-IN Southpoint 17 (6.7 miles)