Chatham Ridge Assisted Living

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  • Interior

    A spacious and elegant dining room featuring chandeliers, neatly arranged tables and chairs, with ample natural light streaming in.
  • Decor

    A spacious dining area featuring a round table set with napkins and flowers, adjacent to a grand piano and illuminated by natural light from large windows.
  • Living Room

    A cozy living room featuring bookshelves, a sofa, a television on the wall, and a coffee table with decorative items.
  • Building

    A symmetrical building with a prominent entrance under a partly cloudy sky.
  • Architecture

    A view of a building with a driveway and entrance under a partly cloudy sky.
  • Bedroom

    A cozy and well-decorated bedroom with blue accents, featuring a bed, sofa, and ample natural light.
  • Trees

    A beautiful backyard with a pergola and well-maintained lawn, perfect for outdoor relaxation.
  • Windows

    A well-lit dining area with multiple tables and chairs, featuring wooden flooring and large windows.
  • Dining

    An elegantly decorated dining room featuring luxurious furniture, a sophisticated table setting, and decorative elements like a large mirror and flower arrangement.
  • Landscaping

    A well-maintained residential building with a garden under a partly cloudy sky.
  • Kitchen

    A modern kitchen with wooden cabinets and an island, featuring appliances and bright lighting.
  • Lighting

    A spacious dining room with neatly arranged tables and chairs, featuring warm lighting and floral decorations.
  • Garden

    A cozy outdoor patio with rattan furniture set under a pergola, adjacent to a brick building.
  • Entrance

    Entrance sign for Chatham Ridge Assisted Living & Memory Care.

Chatham Ridge Assisted Living

114 Polks Village Lane, Chapel Hill, NC 27517

For more information about senior living options: (844) 490-3973

3 from 8 reviews
5 stars
2
4 stars
2
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1
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1 stars
3

Assisted Living Independent Living Memory Care Skilled Nursing Facility

Overall Review

Pros

  • pro The nursing care at Chatham Ridge Assisted Living was excellent and they took great care of the residents.
  • pro The staff at Horizons provided exceptional care and treated the residents with kindness and respect.
  • pro Chatham Ridge is a beautiful place, clean and ready to serve its residents.
  • pro The food at Chatham Ridge was good and the dining area was clean and organized.
  • pro The staff at Chatham Ridge were friendly, informative, and provided all the necessary information about the facility to potential residents.
  • pro The one-level layout of Chatham Ridge was appreciated by visitors as it made navigation easier for the residents.
  • pro The amenities at Chatham Ridge were nice, including an outside patio and garden area for residents to enjoy.
  • pro these statements highlight positive experiences with the nursing care, staff, cleanliness, amenities, and food at Chatham Ridge Assisted Living facility.

Cons

  • pro The nursing care at the facility is absolutely terrible, with reports of neglect and lack of compassion for residents.
  • pro Residents often go without proper bathing for days, indicating a serious neglect of personal care.
  • pro There have been frequent medication errors reported, raising concerns about the reliability of care provided.
  • pro The food quality is disappointing, with menus not being accurately followed and insufficient options available.
  • pro Rent was raised significantly with promises of improvements that have not materialized since ownership changed to Navion.
  • pro The environment can be overwhelming for some residents due to the large number of people and varying conditions present.
  • pro There are complaints from family members regarding rude staff interactions and inadequate responses to health concerns of their loved ones.

Review

The experience of choosing an assisted living facility for a loved one is often fraught with emotions and expectations. For many families, finding a place that promises quality care, compassion, and comfort can be a daunting task. This sentiment was starkly expressed in the feedback regarding Chatham Ridge Assisted Living and other facilities like Horizons. While some reviewers praised aspects of Chatham Ridge, significant concerns about the quality of care at various facilities dominated the narrative, indicating that not all experiences were positive.

Several reviews highlighted a troubling pattern of neglect and inadequate care among residents at certain facilities. One specific account detailed a distressing situation involving the writer?s mother, who suffered from illness for weeks without receiving proper attention from nursing staff. The frustration escalated when they encountered rudeness from nurses upon inquiring about assistance and medical attention for their loved one. Such experiences paint a picture of systemic issues within nursing care?one characterized by frequent medication errors and failure to meet basic personal hygiene needs, such as regular bathing.

While some reviewers acknowledged the overall cleanliness and appealing environment at Chatham Ridge, they also raised concerns over the size of living arrangements and potential stressors associated with larger resident populations. The description of one-room accommodations lacking separate living spaces did not appeal to everyone; indeed, some families felt that smaller units may not adequately accommodate their loved ones' needs or preferences for space and comfort. The ambiance was described positively?cleanliness, friendly staff interactions, outdoor patios?but there remained an undercurrent suggesting that housing conditions alone do not fulfill the emotional or medical requirements of elderly residents.

In contrast to these criticisms were glowing reviews for Horizons Assisted Living. Families who had direct experience with this facility conveyed confidence in the level of personalized care provided to their members, even expressing appreciation for how well challenging residents were treated. This feedback reinforces that while some residential facilities struggle with maintaining adequate standards for their inhabitants, others succeed in fostering an environment conducive to health and happiness.

Moreover, financial concerns surfaced prominently across reviews regarding assisted living costs versus service received. At least one reviewer expressed indignation over a significant rent increase purportedly tied to promised improvements?improvements which seemingly never materialized once Navion took ownership. This disillusionment reflects broader frustrations within eldercare communities where financial burdens heighten alongside declining levels of service quality.

Despite mixed experiences recounted by reviewers regarding Chatham Ridge's amenities such as dining areas and outdoor engagement opportunities among residents, it appears evident that satisfaction is subjective based heavily on individual circumstances rather than uniformity across all services offered by the facility. Some noted positive interactions among staff who communicated clearly about available assistance options while others voiced apprehensions concerning whether personal needs could be sufficiently met among larger groups or in smaller units meant to house various therapies or services.

In conclusion, navigating assisted living options requires careful consideration informed by firsthand accounts like those presented here. Families must weigh factors such as caregiving availability against environmental attributes like cleanliness or aesthetics when selecting suitable housing for their elderly relatives. Particularly poignant are the sentiments shared about environments where neglect exists versus those praised for compassionate care?a powerful reminder that every detail contributes significantly toward shaping our loved ones' lives during vulnerable stages.

Features

Housing

  • 91 resident community capacity 91 resident community capacity
  • Studio apartments Studio apartments

Types of Care

  • Assisted Living Assisted Living
  • Independent Living Independent Living
  • Memory Care Memory Care
  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beautician on-site Beautician on-site
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Financing advice Financing advice
  • Fitness room Fitness room
  • Full kitchen Full kitchen
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Guasts at mealtime Guasts at mealtime
  • Guest parking Guest parking
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Laundry Laundry
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Overnight guests Overnight guests
  • Party space Party space
  • Private bathrooms Private bathrooms
  • Private cleaning services Private cleaning services
  • Resident parking Resident parking
  • Respite or short term stays offered Respite or short term stays offered
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • TV room TV room
  • Telephone Telephone
  • VA Benefits Consultation VA Benefits Consultation
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet Wi-Fi/high-speed internet

Transportation

  • Community operated transportation Community operated transportation
  • Transportation & parking Transportation & parking
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Mild cognitive impairment Mild cognitive impairment
  • Special dietary restrictions Special dietary restrictions
  • Specialized memory care programming Specialized memory care programming

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities off-site Activities off-site
  • Arts and crafts Arts and crafts
  • Book club Book club
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Cooking club Cooking club
  • Educational speakers / life long learning Educational speakers / life long learning
  • Fitness programs Fitness programs
  • Games Games
  • Gardening club Gardening club
  • Live musical performances Live musical performances
  • Planned day trips Planned day trips
  • Religious services Religious services
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities
  • Stories Stories
  • Tai Chi Tai Chi
  • Wii bowling Wii bowling
  • Yoga / chair yoga Yoga / chair yoga

Languages Spoken

  • English English

Description

Chatham Ridge Assisted Living in Chapel Hill, NC is a vibrant and inclusive community that offers various types of care to cater to the individual needs of its residents. With Independent Living, Memory Care, and Skilled Nursing Facility options, Chatham Ridge provides a continuum of care that ensures residents receive the support they need as their needs change over time.

This assisted living community boasts an array of amenities designed to enhance the comfort and convenience of its residents. From a beautician on-site and a beauty salon to ensure that residents always look their best, to cable or satellite TV for entertainment, Chatham Ridge has thoughtfully considered every aspect of resident well-being. Community-operated transportation is available for outings and appointments, while a computer center allows residents to stay connected with loved ones or engage in personal interests online.

The dining experience at Chatham Ridge is exceptional, with restaurant-style dining offering delicious meals prepared by professional chefs. Special dietary restrictions are also accommodated. Housekeeping services ensure that residences remain tidy and comfortable, while private cleaning services offer additional assistance as needed.

The community offers a range of activities to engage residents physically, mentally, and socially. Arts and crafts sessions allow for creative expression, while book clubs offer intellectual stimulation. Fitness programs such as Yoga and Tai Chi promote physical well-being. Live musical performances provide entertainment, while planned day trips allow for exploration outside the community. Residents can also enjoy resident-run activities and scheduled daily activities organized by staff.

Chatham Ridge is conveniently located near various amenities including cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services and opportunities for social engagement beyond the community.

With 24-hour call systems and supervision available at all times, Chatham Ridge provides peace of mind knowing that assistance is never far away. The dedicated staff are trained to provide quality care with activities of daily living such as bathing and dressing, as well as medication management and specialized memory care programming for those with cognitive impairments.

Overall, Chatham Ridge Assisted Living is a dynamic community that offers comprehensive care, exceptional amenities, a vibrant social life, and convenient access to local services. It is a place where residents can thrive while receiving the support they need to live their best lives.

Nearby Places of Interest

Restaurants

  • Taco Bell (0.1 miles)
  • Merritt's Store & Grill (4.5 miles)
  • Venable Rotisserie Bistro (5.3 miles)
  • Carrburritos (5.3 miles)
  • Carolina Brewery (5.4 miles)
  • McDonald's (5.4 miles)
  • Mediterranean Deli (5.4 miles)

Cafes

  • Breakaway Cafe (1.1 miles)
  • Panera Bread (5.5 miles)
  • Starbucks (7.9 miles)
  • Aromatic Roasters (8.8 miles)
  • Café Diem (9 miles)
  • Starbucks (9.3 miles)
  • Panera Bread (9.6 miles)

Parks

  • Briar Commons (1.2 miles)
  • Southern Community Dog Park (3 miles)
  • Soccer Fields At Southern Community Park (3 miles)
  • Hank Anderson Community Park (6.1 miles)
  • Homestead Skate Park (8.4 miles)
  • Cedar Falls Park (9.1 miles)
  • Grandale Park (10 miles)

Physicians

  • Duke Primary Care of Galloway Ridge (2.9 miles)
  • Village Pediatrics of Chapel Hill (3.4 miles)
  • UNC Dermatology (3.5 miles)
  • Carrboro Family Medicine Center (4.7 miles)
  • University-NC At Chapel Hill Lab (5 miles)
  • Aycock Family Practice Center- UNC Family Practice (5.3 miles)
  • Triangle Integrative Psychiatry (5.3 miles)

Pharmacies

  • Southern Village Pharmacy (3.4 miles)
  • UNC Hospitals ACC Outpatient Pharmacy (4.9 miles)
  • Tarheel Town Pharmacy (5.3 miles)
  • CVS Pharmacy (5.3 miles)
  • Walgreens (7.2 miles)
  • CVS Pharmacy (7.9 miles)
  • Walgreens (8.9 miles)

Places of Worship

  • Mt Carmel Baptist Church (4.1 miles)
  • Church of Reconciliation PC USA (7.7 miles)
  • New Hope Church (9.1 miles)
  • Judea Reform Congregation (12.4 miles)

Hospitals

  • UNC Hospitals Ambulatory Care Center (4.9 miles)
  • UNC Transplant Clinic (5.2 miles)
  • North Carolina Cancer Hospital (5.2 miles)
  • Unc Chapel Hill (8.9 miles)

Theaters

  • AMC DINE-IN Southpoint 17 (9.5 miles)

Frequently Asked Questions

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  • when to move from assisted living to nursing home8 Key Indicators That Suggest It May Be Time to Transition from Assisted Living to Skilled Nursing Care

    The transition from assisted living to skilled nursing care is often prompted by complex medical needs that assisted living cannot meet, with key indicators including frequent health declines, increased falls, severe memory issues, and caregiver burnout. Families should recognize these signs early to discuss options with healthcare providers and prepare for the emotional and logistical aspects of moving to a facility that offers comprehensive medical support.