Maxim Healthcare

Pros

• The nursing and personal care provided were compassionate and professional.
• The administration kept the family informed of changes to the schedule.
• The staff enabled the family to care for their aunt at home.
• The family offered heartfelt thanks to all of the staff.

Cons

• The workplace is described as a horrible place to work.
• Employees are placed on administrative leave for three to four weeks without any communication.
• The office manager is described as not being a real manager, a sorry excuse for management.
• The administrator is described as just as bad.
• He yells at people and won't allow anyone to talk when resolving issues over the phone.
• They don't want good employees and chase off all the good ones.

Review

Two reviews come together to paint a complex and at times conflicting portrait of the care provided by the organization. In a heartfelt account, the nursing and personal care given to a dying family member is described as exceptionally compassionate and professional. The caregivers are portrayed as a steady, comforting presence during an incredibly difficult time, offering both emotional support and practical help. The family emphasizes that without the dedicated care team, staying at home with their loved one would not have been possible, and a broad expression of gratitude - "a great big thanks to all of them" - speaks to the impact the staff had on the bedside experience.

Alongside the praise for the bedside team, the administrative side of the operation is described as functioning well in at least one instance. The administration is said to have kept the family informed about changes in the schedule and other developments, which contributed to a smoother caregiving process in a challenging situation. The reviewer stresses that this communication was essential and that the organizing behind the scenes played a crucial role in enabling home care for their aunt. Taken together, these remarks portray a service where the people at the front lines provided essential, compassionate care, while the administrative team helped keep everything coordinated enough to make home care feasible.

A starkly different voice, however, presents a troubling view of the workplace culture. This reviewer characterizes the environment as a "zero horrible place to work," accusing the organization of placing employees on administrative leave for long stretches - three to four weeks - with little to no communication. The claim underscores a sense of disconnect and opacity in internal processes, suggesting that staff may be left without work and without timely information about their status. Such a depiction raises questions about consistency, policy, and the overall treatment of employees during periods of leave.

Further amplifying the critique, the reviewer singles out management as problematic. They describe the office manager as "not a manager" and a "sorry excuse for management," and they extend the criticism to the administrator, who is alleged to yell at people and to shut down conversations when trying to resolve issues over the phone. This portrayal paints a picture of a leadership style that stifles dialogue, discourages feedback, and creates a tense working environment. The harsh language conveys a sense of ongoing conflict and an atmosphere where respectful communication is difficult.

The final warning from the reviewer is pointed and emphatic: do not work for these people, and do not allow them to care for your family. The claim suggests a broader distrust in the organization's ability to retain good employees, asserting that they do not value high-quality staff and that they actively chase away the best workers. The combination of alleged administrative opacity and a confrontational leadership approach contributes to a strongly negative assessment of the workplace culture, even as the reported bedside care remains praised.

Taken together, the two perspectives reveal a nuanced and somewhat paradoxical picture. On one hand, the direct care workers are praised for their compassion, professionalism, and role in enabling in-home care for a loved one. On the other hand, the administrative and managerial dimensions of the organization are depicted as problematic, with complaints about poor communication, punitive leave practices, and a leadership style that allegedly discourages open dialogue. The result is a combined narrative that values the human touch at the bedside while questioning the stability and effectiveness of the organization's internal operations.

For readers weighing this organization, the message is not simple certainty. The caregiving staff appear capable of delivering meaningful, humane support at a difficult time, and their efforts are recognized with gratitude. Yet questions linger about how the organization handles staff communication, leave, and leadership. Those evaluating the agency - whether as potential clients seeking care for a family member or as prospective employees - will likely want to investigate firsthand: the quality of day-to-day bedside care, the consistency of scheduling and updates, and the dynamics of management and staff relations. The experience described suggests a gap between frontline compassion and back-office governance that deserves careful consideration.

This part of Boone, North Carolina offers a variety of amenities and services that cater to the needs of seniors. With several restaurants nearby such as Grandview Restaurant and Valle De Bravo, there are plenty of dining options for residents to enjoy. Additionally, there are parks like Grandfather Mountain State Park and Ralph Stout Park for outdoor recreation and relaxation. For medical needs, there are pharmacies like Banner Elk Pharmacy and physicians like Clark Family Medicine within a reasonable distance. In case of emergencies, the Appalachian Regional Healthcare System is conveniently located in the area. Places of worship such as Roan Creek Baptist Church and transportation services like U-Haul Neighborhood Dealer are also easily accessible. Overall, this part of Boone provides a peaceful and convenient living environment for seniors looking to settle down in the area.

Restaurants

• Grandview Restaurant (8.2 miles)
• The Pedalin' Pig-Banner Elk (11.1 miles)
• Valle De Bravo (11.3 miles)
• Bella's (11.4 miles)
• Cam Rahn Bay (11.6 miles)
• Sorrento's Italian Bistro (11.9 miles)
• Banner Elk Cafe (11.9 miles)

Parks

• Grandfather Mountain State Park (10.8 miles)
• Waterfalls Park (16.4 miles)
• Town of Mountain City Recreation Building (20.5 miles)
• Ralph Stout Park (20.8 miles)
• Roan Mountain State Park (22.9 miles)

Cafes

• Fred and Larry's Coffee (11.4 miles)

Pharmacies

• Banner Elk Pharmacy (11.7 miles)
• Epic Pharmacies (16.7 miles)
• CVS Pharmacy (16.8 miles)
• Boone Drugs (19.1 miles)
• Epic Pharmacies (19.8 miles)
• Walgreens (20.6 miles)
• Roan Mountain Pharmacy (22.6 miles)

Physicians

• Clark Family Medicine (16.6 miles)
• Avery County Health Department (16.8 miles)
• Mountain Youth Academy (22.7 miles)
• Watauga Lake Family Medicine (23 miles)

Hospitals

• Appalachian Regional Healthcare System (17 miles)
• Johnson County Hospital (18.9 miles)

Places of Worship

• Roan Creek Baptist Church (17.5 miles)
• Pleasant Grove Baptist Church (17.5 miles)
• Hale Community Ministries (18 miles)
• Southern Baptist Convention (18.1 miles)
• Nelson Chapel Baptist Church (18.1 miles)
• Southern Baptist Convention (18.3 miles)
• Big Laurel Christian Union (19 miles)

Transportation

• U-Haul Neighborhood Dealer (20.3 miles)

Theaters

• Heritage Hall (20.5 miles)