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2.9 from 40 reviews
5 stars
14
4 stars
5
3 stars
3
2 stars
0
1 stars
18
Overall Review of Glenbridge Health And Rehabiltation Center
caveat6 reviews mention this
Call response and staffing are mixed
Residents describe long waits for help and inconsistent phone or call-button response.
Several reviewers say getting help takes too long, including reports of extended waits after using the nurse call button and missed or delayed phone calls at night. A few residents also describe staffing being too thin at certain times, with families feeling they had to step in or hire extra sitters. Other reviewers, however, report attentive, responsive staffâso the experience appears to vary by person and timing. For families touring, it may be worth asking specifically about night coverage and how quickly calls are typically answered.
caveat6 reviews mention this
Nursing and safety concerns surface
Some reviewers raise concerns about falls, hygiene, and care follow-through.
A handful of reviews mention situations like delayed attention after emergencies, falls, and inadequate safety precautionsâsuch as not using an alarm after a fall risk was identified. Others describe hygiene and mobility issues, including residents not getting help with basic needs and being left in unsafe or uncomfortable conditions. At the same time, multiple families also praise nursing and therapy teams and say care was compassionate and effective. The overall feedback suggests nursing care can be strong, but there are serious complaints families may want to verify during the admission process.
common5 reviews mention this
Food quality is described both ways
Residents and families report that meals range from disappointing to acceptable.
Some reviewers say the food was terrible or got worse, with complaints about kitchen staff behavior and meal quality. Others say meals were better than competing facilities or that the food was simply not the greatest but still the best available. This mixed pattern shows up alongside praise for specific staff interactions and housekeeping comments in other parts of the reviews. If dining matters to your family, you may want to request a chance to see or discuss meal service before committing.
common4 reviews mention this
Activities and community life stand out
Reviews frequently mention organized activities like bingo, music, and outings.
Several families describe an activities schedule that includes bingo, music, and regular entertainment, along with outings and group events. Others add details like church services or residents having ways to spend bingo-related rewards. Even reviews that focus on care problems still acknowledge the presence of activities, suggesting community life is an area the staff works to support. If youâre comparing options, itâs one of the more consistently positive threads.
caveat2 reviews mention this
Pricing is called out as steep
Some reviewers say the cost is very high for the care they experienced.
Two reviews specifically call out expense, with one describing a monthly figure that felt hard to justify. Another reviewer also summarizes the overall cost as very expensive. While other commenters focus on care quality and responsiveness, these cost mentions are direct and tied to value. Families comparing options may want to confirm all charges up front and review what services are included.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Features
Housing
134 resident community capacity
Types of Care
Skilled Nursing Facility
Amenities
Air-conditioning
Beauty salon
Cable or satellite TV
Computer center
Dining room
Fitness room
Fully furnished
Gaming room
Garden
Housekeeping services
Kitchenette
Move-in coordination
Outdoor space
Private bathrooms
Restaurant-style dining
Small library
Telephone
Wellness center
Wi-Fi/high-speed internet available
Transportation
Community operated transportation
Transportation arrangement
Transportation arrangement (non-medical)
Transportation to doctors appointments
Care Services
12-16 hour nursing
24-hour call system
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Mental wellness program
Special dietary restrictions
Dining
Diabetes diet
Special dietary restrictions
Activities
Community-sponsored activities
Concierge services
Fitness programs
Planned day trips
Resident-run activities
Scheduled daily activities
Nearby Places of Interest
Restaurants
Grandview Restaurant (9.5 miles)
The Pedalin' Pig-Banner Elk (12.2 miles)
Valle De Bravo (12.4 miles)
Bella's (12.7 miles)
Cam Rahn Bay (13.1 miles)
Sorrento's Italian Bistro (13.4 miles)
Banner Elk Cafe (13.5 miles)
Parks
Grandfather Mountain State Park (12 miles)
Waterfalls Park (17.7 miles)
Town of Mountain City Recreation Building (22.1 miles)
Ralph Stout Park (22.4 miles)
Roan Mountain State Park (24.8 miles)
Cafes
Fred and Larry's Coffee (12.7 miles)
Pharmacies
Banner Elk Pharmacy (13.3 miles)
Epic Pharmacies (17.9 miles)
CVS Pharmacy (18 miles)
Boone Drugs (20.7 miles)
Epic Pharmacies (21.4 miles)
Walgreens (22.3 miles)
Roan Mountain Pharmacy (24.5 miles)
Physicians
Clark Family Medicine (17.8 miles)
Avery County Health Department (18 miles)
Mountain Youth Academy (24.4 miles)
Hospitals
Appalachian Regional Healthcare System (18.1 miles)
Glenbridge Health And Rehabiltation Center on seniors.fyi includes 9 photos including images showing interior, decor, bedroom, windows, television, plant, natural light, wheelchair, and more.
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Landscaping, Building, Trees, Entrance, and Outdoors
Windows
Kitchen, Wheelchair, and Caregiver
Television
Natural Light
Plant
Additional Photos
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