Glenbridge Health And Rehabiltation Center in Boone, NC

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  • Interior

    A cozy bedroom with a neatly made bed, colorful chairs, and a lamp by the window.

  • Outdoors

    A building entrance with columns and surrounding landscaping.

  • Decor

    A cozy living room entertainment center with a television, storage baskets, and decorative elements.

  • Bedroom

    A cozy room featuring a neatly made bed, decorative pillows, and a vase of flowers by the window.

  • Windows

    A cozy waiting room with chairs, a table, and a vase of flowers by the window.

  • Dining

    A formal dining room setup with a flower centerpiece and red napkin arrangements on the table.

  • Kitchen

    An elderly woman in a wheelchair holding a mug, with a caregiver standing beside her in the kitchen.

  • Plant

    A cozy corner with a lamp, book, and plant on a wooden side table.

Glenbridge Health And Rehabiltation Center in Boone, NC

211 Milton Brown Heirs Road, Boone, NC 28607

For more information about senior living options: (844) 490-3973

3 from 31 reviews
5 stars
11
4 stars
4
3 stars
3
2 stars
0
1 stars
13

Skilled Nursing Facility

Overall Review of Glenbridge Health And Rehabiltation Center

Pros

  • pro The facility provided loving care to residents throughout the pandemic and kept families updated.
  • pro The staff were incredibly responsive, caring, and professional from the start.
  • pro The caregivers on the 300 hall have been exceptionally attentive and kind.
  • pro The nursing and therapy team is amazing and excellent.
  • pro The facility offers numerous activities for residents, including bingo, balloon tennis, and Christmas carolers.
  • pro The front desk staff are friendly and the CNAs work hard to keep up.
  • pro The office and management have been wonderful to work with, keeping families informed and supported.
  • pro The care exceeded expectations and demonstrated a positive, caring spirit.

Cons

  • pro The facility nearly shut down by the state due to major deficiencies in all aspects.
  • pro Staff are accused of covering up deficiencies when state inspectors visit, with improvements that look good for the moment but worsen after approval.
  • pro Night staffing is severely inadequate, with only one CNA for 30 patients.
  • pro The owners are described as having no concern for the facility or the other properties they've purchased.
  • pro Residents pay nearly $10,000 a month to stay there, yet the value of the care is questioned.
  • pro The place is dirty and outdated, with rude kitchen staff, and residents rarely receive baths; the smell is terrible.
  • pro Cameras do not work and are only for show; the food is terrible.
  • pro The admission coordinator is lazy and unfriendly, not suited for the position.
  • pro There were serious safety lapses, such as not having bed alarms on a patient who fell and delays in contacting the family.

Review

Glenbridge Health and Rehabilitation Center in Boone is best suited for families seeking aggressive rehabilitation and an active, social environment for a loved one who can benefit from therapy-focused care, with the understanding that daily operations can be uneven. The facility shows promise for residents who respond well to structured therapy programs, enjoy regular activities, and value staff who mentor and guide recovery routines. In practice, the strongest positives cluster around the rehab and therapy teams and the engagement efforts when those teams are fully staffed. For families prioritizing progress in mobility, balance, and cognitive stimulation, Glenbridge can deliver meaningful gains, provided there is ongoing oversight to ensure that care quality remains consistent across shifts.

Those who may want to consider alternatives are precisely the ones who require consistent, around-the-clock responsiveness and a consistently clean, well-run environment. If a loved one depends on immediate help for basic needs, frequent assistance with bathing, or dependable alarm and safety systems, Glenbridge's variability in staffing and performance across days and units becomes a real risk. Families navigating long-term care for residents with high fall risks, stubborn routines, or complex medical needs should probe deeply into current staffing levels, response times, and safety protocols. Also, if a reputation for cleanliness and courteous dining is non-negotiable, it pays to compare options where these elements are validated by current families and recent inspections.

The core pros - particularly capable nursing and therapy teams and a lively activity calendar - do offset some concerns when the facility is at its best. Several reviews praise therapists, nursing staff on specific hallways, and the willingness of case managers and office staff to engage with families during transitions, including Medicaid coordination. The availability of rehabilitation services, music therapy, group activities, and social events creates a meaningful quality-of-life thread that can support recovery and morale. However, these strengths are frequently undermined by notable cons: under-staffing, delayed responses to call bells, and inconsistent daily care that leave families racing to fill gaps with private sitters or private aides. The upside is real, but it only compounds the risk if the day-to-day environment slides back into understaffed or inattentive conditions.

On the negative side, cleanliness and basic safety appear to be frequent flashpoints. Several accounts describe dirty conditions, strong odors, and dated furnishings, with reports that baths, grooming, and room upkeep are not reliably performed. Food quality and kitchen service receive mixed reviews, with some families noting improvements but others calling meals unpleasant or inconsistent. Communication gaps are another recurring theme - difficulty reaching admissions or frontline staff, delayed family updates, and gaps in coordinating care plans. Critical safety lapses surface in a few stories as well, including missing bed alarms, delayed med passes, and mishandled transitions, all of which can heighten anxiety for families weighing a move.

Safety, accountability, and staffing remain the three levers families should test before any commitment. Prospective residents should request current staffing rosters by shift, observe call-light response times during a tour, and ask to review the latest state deficiency reports and any recent corrective action plans. It is essential to meet with the administrator, the director of nursing, and the discharge planner to understand how the facility handles falls prevention, medication management, and infection control in practice on the day of the visit. Inquire about current activity calendars, therapy schedules, and whether the resident's preferences - diet, bathing times, and routines - are honored in the daily flow.

Bottom line: Glenbridge can be a solid choice for families prioritizing rehabilitation and an energized social environment, but only if a robust oversight plan is in place and current conditions meet the expectations set during a candid tour. For residents who require unwavering responsiveness, predictable routines, or pristine cleanliness, alternatives are likely a better fit. The decision should hinge on direct conversations with staff about staffing stability, safety measures, and the facility's latest performance metrics. In the right circumstances, Glenbridge offers meaningful therapy-driven progress; in others, the risks outweigh the potential benefits.

Features

Housing

  • 134 resident community capacity 134 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Glenbridge Health And Rehabilitation Center in Boone, NC is an assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon where residents can get pampered, as well as cable or satellite TV for entertainment. Community operated transportation is available for easy access to nearby destinations, and there is also a computer center for those who want to stay connected.

The dining room provides restaurant-style dining with delicious meals prepared by the staff. Residents can also enjoy their meals in the outdoor space or private bathrooms if they prefer privacy. The fully furnished accommodations include kitchenettes for added convenience. Housekeeping services are provided to ensure a clean and comfortable living environment.

For recreation and socialization, Glenbridge offers a fitness room and gaming room, along with a small library for reading enthusiasts. There are planned day trips and scheduled daily activities organized by the community, as well as resident-run activities where residents can engage with one another.

The care services offered at Glenbridge include 24-hour call system and supervision to ensure the safety of residents. Assistance with activities of daily living such as bathing, dressing, and transfers is provided, along with medication management. Special dietary restrictions such as diabetes diets are accommodated.

Transportation arrangements can be made for non-medical purposes as well as doctors' appointments. The wellness center provides mental wellness programs to support the overall well-being of residents. Wi-Fi/high-speed internet is available throughout the community for residents to stay connected digitally.

In summary, Glenbridge Health And Rehabilitation Center in Boone, NC is an assisted living community that offers a variety of amenities and care services to provide comfort, convenience, and support to its residents.

Nearby Places of Interest

Restaurants

  • Grandview Restaurant (9.5 miles)
  • The Pedalin' Pig-Banner Elk (12.2 miles)
  • Valle De Bravo (12.4 miles)
  • Bella's (12.7 miles)
  • Cam Rahn Bay (13.1 miles)
  • Sorrento's Italian Bistro (13.4 miles)
  • Banner Elk Cafe (13.5 miles)

Parks

  • Grandfather Mountain State Park (12 miles)
  • Waterfalls Park (17.7 miles)
  • Town of Mountain City Recreation Building (22.1 miles)
  • Ralph Stout Park (22.4 miles)
  • Roan Mountain State Park (24.8 miles)

Cafes

  • Fred and Larry's Coffee (12.7 miles)

Pharmacies

  • Banner Elk Pharmacy (13.3 miles)
  • Epic Pharmacies (17.9 miles)
  • CVS Pharmacy (18 miles)
  • Boone Drugs (20.7 miles)
  • Epic Pharmacies (21.4 miles)
  • Walgreens (22.3 miles)
  • Roan Mountain Pharmacy (24.5 miles)

Physicians

  • Clark Family Medicine (17.8 miles)
  • Avery County Health Department (18 miles)
  • Mountain Youth Academy (24.4 miles)

Hospitals

  • Appalachian Regional Healthcare System (18.1 miles)
  • Johnson County Hospital (20.5 miles)

Places of Worship

  • Roan Creek Baptist Church (19.2 miles)
  • Pleasant Grove Baptist Church (19.4 miles)
  • Southern Baptist Convention (19.6 miles)
  • Hale Community Ministries (19.6 miles)
  • Nelson Chapel Baptist Church (19.7 miles)
  • Southern Baptist Convention (19.9 miles)
  • Big Laurel Christian Union (20 miles)

Transportation

  • U-Haul Neighborhood Dealer (21.9 miles)

Theaters

  • Heritage Hall (22.1 miles)

Frequently Asked Questions

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