Comfort Keepers

Pros

• Comfort Keepers staff have been wonderful and helped F stay safely in her home.
• They assist with doctor appointments, hair appointments, meals, and light housekeeping, often going above expectations.
• The team is caring, attentive, and easy to communicate with.
• Sharon is a reliable, dependable caregiver who provides great companionship.
• Dawn and Shirley sincerely care for clients and treat them as friends while providing care.
• The service offers prompt, professional, and kind 24/7 in-home support.
• Comfort Keepers' Fletcher, NC team has made it possible for families to keep a loved one at home, providing peace of mind.
• One-on-one care from Comfort Keepers enables a loved one to remain in their preferred living arrangement.
• Mary Moody, the coordinator, is incredibly dedicated and ensures full coverage while staying on top of care.
• Families feel that Comfort Keepers becomes like family and maintains open, frequent communication.

Cons

• F is rather persnickity.
• My Mom can be very difficult.

Review

The collection of experiences shared about Comfort Keepers paints a consistent and heartfelt picture: in-home care that genuinely supports aging in place with warmth, reliability, and a strong team of caregivers who become trusted allies for families. Across several NC communities - including Asheville and Fletcher - families describe caregivers who are not only skilled, but also deeply invested in their clients' comfort, safety, and daily joy. The overarching message is one of dependable, compassionate assistance that empowers older adults to stay in their own homes with dignity.

One reviewer recalls their 96-year-old loved one who wanted to maintain independent living. Comfort Keepers stepped in to help with doctor appointments, hair appointments, meals, and light housekeeping. Despite the client's persnickety personality, the staff consistently found ways to connect, going above and beyond to ensure daily life remained manageable and pleasant. That combination of practical support and thoughtful engagement translated into a recommendation that the company is definitely worth considering for in-home care.

Another positive note comes from Candice S., who highlights the personal connection facilitated by Sharon, her caregiver. The reviewer emphasizes how easy it is to communicate with Comfort Keepers and how Sharon's reliability, dependability, and companionship have made a meaningful difference. The caregiver's "great personality" and genuine care are singled out as key reasons for the gratitude expressed in the testimonial.

There are stories of staff going the extra mile with specific caregivers named for their impact. Dawn and Shirley are described as having cared for the reviewer's mother with warmth, turning caregiver duties into friendship and companionship while still delivering essential care. The sentiment across these remarks is clear: the staff don't just perform tasks; they build relationships that improve the quality of life for the people they serve.

The flexibility and responsiveness of Comfort Keepers are highlighted in a scenario requiring spur-of-the-moment, 24/7 in-home support after neck surgery and rehabilitation. The team's promptness, professionalism, and kindness left the family confident in their choice and eager to reuse the service if future needs arise. The ability to scale care to meet urgent and ongoing needs is presented as a major strength.

Longer-term care stories reinforce the value of aging in place with consistent, high-quality support. A family in Fletcher, NC describes their 98-year-old mother staying at home with the help of Comfort Keepers, and the peace of mind that comes from knowing she is safe. The testimonial emphasizes that Comfort Keepers has made ongoing care possible in a way that aligns with the family's goal of keeping their mother in her own home for as long as possible, underscoring the company's role in enabling dignified, independent living.

End-of-life care is described with particular warmth and gratitude. Comfort Keepers provided exemplary one-on-one care during the mother's last month, staying with her through evolving needs and coordinating smoothly with the assisted living facility and hospice personnel. The reviewer praises the staff's kindness to both the family and the mother, with special acknowledgment for Mary Moody, the coordinator, whose dedication ensured continuous coverage. The wholehearted recommendation to others reflects not only the quality of care but also the emotional support offered during a difficult time.

Several testimonials focus on the coordination and communication that underpin reliable care. A review notes the journey from the initial call with Steve to a meeting with Mary Moody, highlighting how the team's attentiveness extended beyond clinical tasks to include thoughtful, consistent communication with family members. The reviewer emphasizes that Comfort Keepers felt less like a service and more like a close-knit group of caregivers who treated the client as family.

The strength of Comfort Keepers in difficult circumstances is also illustrated by a long-distance family. With relatives living far away, Mary Moody's timely responses and proactive management provided reassurance and kept family members in the loop almost daily. The impression conveyed is that the company's caregivers are not just providers of physical help but partners who maintain open, ongoing dialogue with families, which is crucial when loved ones cannot be present.

Finally, several stories culminate in expressions of deep gratitude and high praise. A West Asheville family member notes the team's willingness to go above and beyond and to maintain open lines of communication, even when the mother could be difficult at times. The closing sentiment is that Comfort Keepers is not merely a caregiving service but a source of real, dependable support during some of life's most challenging moments. Across all these testimonials, Comfort Keepers emerges as a capable, compassionate partner for families seeking to preserve independence and comfort for their loved ones at home.

Physicians

• Arden Family Health Center (1.2 miles)
• Asheville Dermatology Center (1.2 miles)
• Asheville Medicine & Pediatrics (1.9 miles)
• Christi G Hunt MD (2.1 miles)
• Vein Specialist of Carolina Vascular (2.6 miles)
• Biltmore Plastic Surgery (3.5 miles)
• Forest Dermatology (3.8 miles)

Pharmacies

• Walgreens (1.9 miles)
• Ingles Market (2.5 miles)
• CVS Pharmacy (2.7 miles)
• Ingles Market (2.8 miles)
• Target Pharmacy (2.9 miles)
• CVS Pharmacy (4 miles)
• Ingles Market (4.6 miles)

Restaurants

• Yum Poke Spot (1.9 miles)
• Tupelo Honey (1.9 miles)
• P.F. Chang's China Bistro (2.8 miles)
• Culver's (2.9 miles)
• One Thirty One Main Restaurant (3 miles)
• Cracker Barrel (3.1 miles)
• Juicy Lucy's Burger Bar and Grill (5 miles)

Parks

• Lake Julian Park (2 miles)
• Westfeldt River Park (4.5 miles)
• Blue Ridge Parkway (5.9 miles)
• Memorial Stadium (7.7 miles)

Theaters

• Cinemark (2.4 miles)

Cafes

• Starbucks (3.2 miles)
• Starbucks (6.3 miles)
• Taco Billy (7.9 miles)
• BattleCat Coffee Bar (7.9 miles)
• Vortex Doughnuts (7.9 miles)
• Pollen (8.2 miles)
• Green Sage Cafe Downtown (8.3 miles)

Places of Worship

• Biltmore Baptist Church (3.6 miles)
• St John's Episcopal Church (8 miles)

Transportation

• Asheville Regional Airport (AVL) (3.7 miles)

Hospitals

• Mission St Joseph's (4.4 miles)
• Mission Childrens Hospital (5.8 miles)
• Mission Hospital Operating Room (7 miles)