Givens Health Center

Pros

• The facility at Givens Health Center is well cared for, offering a beautiful community and plenty of activities for residents.
• The food served at Givens Health Center is consistently praised as being very good, comparable to restaurant quality.
• Residents have access to a large menu of snacks available 24 hours a day, catering to their needs between meals.
• The staff members are described as good and attentive, providing support to residents and their families.
• The nursing home experience was positive for some families, with friendly nurses who answered questions promptly and provided reassurance about care.
• Givens Health Center offers engaging recreational activities like piano performances, bingo, and card games that enhance residents' quality of life.
• The rehabilitation program includes enjoyable exercises that patients appreciate, contributing positively to their recovery experience.

Cons

• The rehab facilities at Givens Health Center were described as tiny and lacking sufficient equipment for the number of residents using them.
• There were reports of poor sanitation, including soiled residents and unclean toilets, indicating a lack of adequate cleaning staff or attention to hygiene.
• Communication with nursing staff was criticized as being insufficient, with family members struggling to get updates on their loved ones' care.
• Residents expressed dissatisfaction with the individualized Care Plans promised by the facility, feeling denied input and collaboration in improving their loved ones’ quality of life.
• Reports indicated that leadership was unresponsive to reasonable requests for adjustments in care, leading to a decline in wellbeing among residents.
• Instances of neglect were highlighted, such as a resident's accident not being cleaned up promptly and staff yelling at patients instead of providing assistance.

Review

Givens Health Center has garnered a range of experiences from families whose loved ones have stayed there, highlighting both commendable aspects and critical shortcomings. With its picturesque setting and variety of activities, the center initially presents as an inviting community for rehabilitation and care. Many reviewers noted the efforts made to engage residents in recreational activities, from piano performances to bingo and card games. The facility is home to a largely elderly population, which adds a communal aspect that some families found comforting. Additionally, the dining experience received positive remarks; those who dined there reported that the food rivaled that of reputable restaurants.

However, despite the appealing environment and social opportunities available to residents, significant concerns were raised regarding the quality of rehabilitation services at Givens. Multiple reviews pointed out that while residents were taken to rehab daily, the facilities themselves were too small to accommodate everyone adequately. This overcrowding led to frustrations about not receiving sufficient attention or personalized care during rehabs—a vital component for individuals undergoing recovery. While many praised the staff's demeanor and dedication, they felt let down by the limited resources available for effective rehabilitation.

Another critical issue discussed was related to cleanliness and hygiene within the facility. Reviewers recounted distressing incidents where family members arrived only to find their loved ones soiled and unattended for extended periods of time. One reviewer described how their family member had been left in unclean conditions without prompt assistance from staff when called upon for help. This lack of timely response significantly undermined confidence in the sanitary practices employed by Givens Health Center. Such negligence raised alarms about how seriously patient welfare was being prioritized amidst claims on their website about maintaining high standards of care.

Communication—or rather, the lack thereof—was another recurrent theme among families dissatisfied with Givens Health Center. Many expressed frustration over difficulties in reaching nursing staff or obtaining updates about their loved ones' conditions. There were reports of being discouraged from contacting nurses because they were "busy," leaving families feeling helpless when seeking information or support concerning specific care needs or health updates. Promises made about regular Care Plan meetings never materialized according to several reviews, depriving family members of a crucial avenue through which they might collaborate with staff on individualized care strategies.

The pandemic exacerbated existing concerns over quality care as restrictions limited physical visits from family members who could normally advocate for their loved ones’ needs directly within the facility. As one review lamented, this led to stark declines in wellbeing—evidenced by disturbing medical records that revealed deteriorating health conditions without sufficient oversight or intervention from staff at Givens Health Center during times when external support was unavailable.

Conversely, there were also instances where families reported favorable experiences at Givens Health Center, particularly concerning a more intimate atmosphere fostered by its smaller size compared to larger facilities. Some reviewers appreciated how swiftly nurses responded to questions and inquiries while citing a fulfilling rehabilitation program that patients enjoyed participating in daily exercises tailored specifically for them—suggesting that not all experiences were negative.

Ultimately, prospective clients must navigate these mixed reviews carefully when considering Givens Health Center as an option for their loved ones needing specialized care or rehabilitation services. While elements such as activities and hospitality may stand out favorably during inquiry visits or promotional materials online—the stark realities regarding patient cleanliness, communication challenges, personalized care planning deficiencies remain red flags highlighted by multiple accounts shared over time.

Pharmacies

• Walgreens (0.7 miles)
• CVS Pharmacy (2.4 miles)
• Ingles Market (2.7 miles)
• CVS Pharmacy (2.8 miles)
• Ingles Market (3 miles)
• Target Pharmacy (4 miles)
• Ingles Market (4.3 miles)

Restaurants

• Tupelo Honey (0.8 miles)
• Yum Poke Spot (2.1 miles)
• P.F. Chang's China Bistro (2.7 miles)
• One Thirty One Main Restaurant (2.9 miles)
• Juicy Lucy's Burger Bar and Grill (3.4 miles)
• Apollo Flame Bistro (3.7 miles)
• Culver's (4.1 miles)

Theaters

• Cinemark (0.9 miles)

Cafes

• Starbucks (1.7 miles)
• Starbucks (4.7 miles)
• Vortex Doughnuts (6.3 miles)
• Taco Billy (6.3 miles)
• BattleCat Coffee Bar (6.4 miles)
• Pollen (6.7 miles)
• Green Sage Cafe Downtown (6.7 miles)

Physicians

• Arden Family Health Center (1.8 miles)
• Asheville Dermatology Center (1.8 miles)
• Biltmore Plastic Surgery (2 miles)
• Asheville Medicine & Pediatrics (2.1 miles)
• Forest Dermatology (2.2 miles)
• Vein Specialist of Carolina Vascular (2.7 miles)
• Cataloochee Dental Group-Asheville (2.8 miles)

Parks

• Lake Julian Park (2.3 miles)
• Blue Ridge Parkway (4.5 miles)
• Westfeldt River Park (5.8 miles)
• Memorial Stadium (6.1 miles)

Hospitals

• Mission St Joseph's (2.8 miles)
• Mission Childrens Hospital (4.9 miles)
• Mission Hospital Operating Room (5.4 miles)

Places of Worship

• Biltmore Baptist Church (3.4 miles)
• St John's Episcopal Church (6.5 miles)

Transportation

• Asheville Regional Airport (AVL) (5 miles)