The Oaks At Sweeten Creek in Arden, NC
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3864 Sweeten Creek Road, Arden, NC 28704
For more information about senior living options: (844) 490-3973
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The Oaks at Sweeten Creek provides amazing care with highly skilled nursing, therapies, and activities. The staff go above and beyond to meet residents' needs and keep them comfortable. Sommer W and Shawna are kind, empathetic, and professional, a blessing to the residents. Marcel the CNA is kind, caring, and patient, a shining example of compassion. Ginger's visits help reassure families about the care provided. The residents are lovely, and the staff are loving and dedicated to their care. The building is clean and well-maintained, contributing to a home-like atmosphere. The nursing staff truly care about patients, not just their diagnoses.
The staff are accused of hateful behavior and not treating all patients equally. Patient rooms are dirty; floors are not mopped and debris remains under beds. A patient was left in an extremely hot room and did not receive adequate pain medication. The calling system is horrible and impossible to reach family members. There are claims that the Director of Nursing encourages unethical actions or threatens staff, suggesting she should lose her license. There are reports of abuse by aides and night staff, with residents harmed or neglected. Short-staffing leads to delayed or neglected care for residents. Infection control is poor, with Covid outbreaks among residents and staff. Food quality is poor and meals are inconsistent or inedible.The Oaks at Sweeten Creek in Arden, NC is best suited for families seeking a rehab- and therapy-forward setting where dedicated therapy teams and hands-on nursing care can drive a short- to mid-term return to independent living. The facility earns frequent praise for its therapy department and for individual caregivers who connect with residents, and it often becomes a practical choice for those navigating Medicaid-assisted care when the priority is consistent rehabilitation and daily activities. It can work well for residents who appreciate a community that emphasizes social programming, music and volunteer-led interactions, and a staff that some families describe as genuinely caring and responsive.
That said, alternatives should be considered for anyone whose top priority is predictable safety, immaculate cleanliness, and consistently reliable call-system responsiveness. Reviews repeatedly flag issues with staffing levels, inconsistent monitoring, and delayed or missing responses to call bells. Families who want near-immediate assistance, rigorous infection control, or a proven track record of stable, transparent management may find other facilities more aligned with those expectations. If a resident requires watertight supervision, minimal room for error in daily routines, or strict adherence to dietary and medical instructions, an alternative choice may be prudent.
The Oaks' strongest positives revolve around the hands-on care that many families experience through therapists, CNAs, and some nursing staff. The therapy department is repeatedly described as effective, with residents walking out of rehab at or near expected discharge dates, and with staff able to tailor start times and pace to individual needs. Instances where CNAs go "above and beyond" or where nurses demonstrate genuine compassion - such as attending to personal comfort items or coordinating simple, meaningful touches - underscore a core strength of the community: when staff are engaged, residents feel seen and supported. For many families, these moments outweigh the desire for a prettier lobby or fancier furnishings.
However, the volume and consistency of negative experiences cannot be ignored. Persistent complaints center on dirty rooms and bathrooms, floors not being swept, and a general sense of cleanliness slipping at times. Communication gaps emerge as a recurring problem: call bells ignored or routed to busy staff, phones left unanswered, and administrators who are difficult to reach or who keep doors closed during concerns. Several accounts allege serious lapses in care - long delays in assessments, unaddressed wounds, towels or basic hygiene unmet, and, in extreme reports, neglect or unsafe practices. While some patients and families report satisfaction and even gratitude for staff dedication, these outlier stories and continuous patterns create a clear risk signal for families evaluating safety and reliability.
In deciding, families should prioritize tangible, visit-based evidence of daily operations. Ask for recent state inspection results and read recent deficiency reports with a critical eye. Observe call-light response times during a tour, inspect common areas for cleanliness, and request a live demonstration of the call system and nurse handoffs. Speak with the therapy team about patient outcomes, and verify that care plans are reviewed with families on a regular basis. Inquire about staffing schedules, particularly night shift coverage, and ask how crises or short-staffing are managed without compromising resident safety. If a resident's needs align with rehab goals and social engagement appears strong, The Oaks can be a strong choice - provided the family can tolerate, or help mitigate, the variability in management and day-to-day responsiveness.
Ultimately, The Oaks at Sweeten Creek offers meaningful rehabilitation potential and compassionate individual care in a setting that can feel welcoming when staff are fully engaged. The decision hinges on tolerance for staffing fluctuations and the imperative of dependable safety, call-response, and cleanliness. For families prioritizing robust therapy and personal connection, the upside is real and reachable. For those whose nonnegotiables include impeccable daily safety, consistent communication, and rigorous infection control, it may be wise to explore alternatives and compare concrete metrics before committing.
100 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Asheville Regional (3 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security. Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Oaks at Sweeten Creek in Arden, NC is an exceptional assisted living community that offers a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for its residents.
At The Oaks, residents can enjoy the convenience of having a beauty salon on-site, where they can indulge in haircuts, styling, and other grooming services. They also have the option to relax and unwind in their fully furnished apartments while enjoying cable or satellite TV.
Transportation needs are taken care of with community-operated transportation services as well as assistance in arranging non-medical transportation to doctors' appointments. Additionally, residents have access to a computer center and Wi-Fi/high-speed internet for staying connected with loved ones or pursuing personal interests.
Meals are prepared by professional culinary staff in a restaurant-style dining room, accommodating special dietary restrictions if necessary. Private bathrooms provide convenience and privacy for residents.
For those who value fitness and wellness, The Oaks offers a fitness room and wellness center where residents can participate in exercise programs tailored to their needs. There is also a gaming room where they can engage in friendly competition.
To encourage socialization and engagement within the community, The Oaks features a small library, scheduled daily activities such as crafts or games, resident-run activities where residents can take the initiative in planning events, and planned day trips to nearby attractions. A concierge service is available to assist with any additional needs or requests.
The attentive care services at The Oaks include 24-hour call system and supervision to ensure the safety of all residents. Trained staff are available to provide assistance with activities of daily living such as bathing, dressing, transfers, meal preparation, medication management, and more. A mental wellness program is also offered to support the emotional well-being of residents.
Located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, theaters; residents have easy access to essential services within the vicinity.
Overall, The Oaks at Sweeten Creek in Arden, NC is a vibrant assisted living community that offers a comfortable and enriching environment where residents can enjoy a fulfilling lifestyle while receiving the care and support they need.
The Oaks At Sweeten Creek is located at 3864 Sweeten Creek Road, Arden, NC 28704 in Henderson County, North Carolina
The Oaks At Sweeten Creek on seniors.fyi includes 10 photos including images showing bathroom, landscaping, bedroom, healthcare, outdoor, garden, nature, parking, and more.
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Interior
Building
Bedroom
Trees
Landscaping
Bathroom
Healthcare
Accessible
