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The Oaks At Sweeten Creek in Arden, NC

The Oaks At Sweeten Creek is a nursing home community in Arden, NC.

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The Oaks At Sweeten Creek in Arden, NC

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  • Interior

    A view of a hallway with doors leading to different rooms.

  • Building

    A view of a building surrounded by trees and greenery during autumn.

  • Bedroom

    A simple and functional bedroom with wooden wardrobes, a window for natural light, and a bed.

  • Trees

    A peaceful backyard scene featuring a patio, garden flowers, and a hummingbird feeder.

  • Landscaping

    A serene view of a backyard with a shaded seating area.

  • Bathroom

    An accessible bathroom stall featuring a toilet and a shower curtain.

  • Healthcare

    A medical monitor on a mobile stand, positioned in a hospital room.

  • Accessible

    A clean and accessible bathroom featuring a toilet, sink, and necessary support bars.

3864 Sweeten Creek Road, Arden, NC 28704

To contact a resident: (828) 681-0904

For more information about senior living options: (866) 208-4318

2.8 from 53 reviews
5 stars
18
4 stars
6
3 stars
3
2 stars
1
1 stars
25

Overall Review of The Oaks At Sweeten Creek

common 12 reviews mention this

Staff care feels inconsistent

Residents and families describe a wide range of caregiving experiences from highly supportive to upsetting.

Some reviewers praise the staff for being kind, empathetic, and professional, and they describe feeling encouraged by how staff interact with residents and families. Others report being unable to get help in time, express concerns about how care is handled, or describe situations they consider unsafe. There are also mixed comments that the staff work hard but that management and staffing levels can leave patients without enough attention at times.

caveat 5 reviews mention this

Call and phone access is a problem

Several reviewers report difficulty reaching the facility or getting timely help when residents call for assistance.

A recurring complaint is that phones or call buttons are hard to reach, with reviewers describing missed calls, long ring times, or systems that end calls without resolving the request. Some families also describe call lights not being answered promptly, including situations where they felt staff were unavailable when help was needed. This theme appears alongside concerns that residents can be left waiting for basic responses.

caveat 8 reviews mention this

Cleanliness is mixed

Multiple reviews describe cleanliness issues alongside other accounts of clean, well-maintained rooms and common areas.

Some reviewers use direct language about dirty rooms, uncleaned floors, or unsanitary conditions, including examples tied to hygiene and bathroom cleanliness. Other reviewers say the building is clean and well maintained, with residents’ spaces presented as orderly and cared for. Taken together, the reviews suggest cleanliness may vary by unit, timing, or individual circumstances.

common 4 reviews mention this

Meals receive both praise and backlash

Reviews include positive comments about food and also complaints about meal timing and quality.

A few reviewers say the food is good or that the food service is exceptionally good during rehab. Other reviewers describe meals arriving late or not at set times, plus concerns about weekend breakfast timing. There are also reports that food is unappetizing or not prepared as expected, which creates a clear split in resident and family experience around dining.

differentiator 4 reviews mention this

Rehab therapy is a highlight

Therapy is a noticeable focus in reviews, with some families crediting rehab for progress.

Several reviewers describe rehab stays where therapy helped them regain mobility or supported a faster path toward discharge. One positive review highlights being able to participate in therapy at their own pace, and another names the therapy department as helpful. There is also at least one mixed take that therapy was the only positive point, while other aspects of care were criticized.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 100 resident community capacity 100 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Activities on-site Activities on-site
  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Devotional services off-site Devotional services off-site
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Indoor common areas Indoor common areas
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Asheville Regional (3 miles away) Asheville Regional (3 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Ambulatory care Ambulatory care
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Diabetic care Diabetic care
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Meals provided Meals provided
  • Special dietary restrictions Special dietary restrictions

Activities

  • Activities on-site Activities on-site
  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Devotional activities offsite Devotional activities offsite
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Physicians

  • Arden Family Health Center (1.1 miles)
  • Asheville Dermatology Center (1.1 miles)
  • Christi G Hunt MD (1.2 miles)
  • Asheville Medicine & Pediatrics (1.7 miles)
  • Vein Specialist of Carolina Vascular (2.3 miles)
  • Biltmore Plastic Surgery (4.3 miles)
  • Forest Dermatology (4.6 miles)

Restaurants

  • Yum Poke Spot (1.7 miles)
  • Culver's (1.9 miles)
  • Cracker Barrel (2.2 miles)
  • Tupelo Honey (2.5 miles)
  • P.F. Chang's China Bistro (2.6 miles)
  • One Thirty One Main Restaurant (2.8 miles)
  • McDonald's (5 miles)

Parks

  • Lake Julian Park (1.8 miles)
  • Westfeldt River Park (3.5 miles)
  • Blue Ridge Parkway (6.9 miles)
  • Memorial Stadium (8.4 miles)

Pharmacies

  • Ingles Market (1.9 miles)
  • Target Pharmacy (1.9 miles)
  • Ingles Market (2.3 miles)
  • Walgreens (2.5 miles)
  • CVS Pharmacy (2.5 miles)
  • CVS Pharmacy (4.8 miles)
  • Ingles Market (5.4 miles)

Transportation

  • Asheville Regional Airport (AVL) (2.8 miles)

Theaters

  • Cinemark (3.1 miles)

Places of Worship

  • Biltmore Baptist Church (3.4 miles)
  • St John's Episcopal Church (8.9 miles)

Cafes

  • Starbucks (3.9 miles)
  • Starbucks (7 miles)
  • BattleCat Coffee Bar (8.5 miles)
  • Taco Billy (8.5 miles)
  • Vortex Doughnuts (8.7 miles)
  • Pollen (9 miles)
  • Green Sage Cafe Downtown (9.1 miles)

Hospitals

  • Mission St Joseph's (5.1 miles)
  • Mission Childrens Hospital (6 miles)
  • Mission Hospital Operating Room (7.8 miles)

Frequently Asked Questions

Where is The Oaks At Sweeten Creek?
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