Amber Court of Westbury

Pros

• The staff at Amber Court Westbury is described as extraordinary, providing exceptional leadership and care for the residents, making them feel at home.
• Many families appreciate the cleanliness of the facility, noting that it smells fresh and appears well-maintained.
• Residents enjoy the beautiful outdoor spaces and gardens, offering safe environments for walking and relaxation.
• The activities available at Amber Court are praised for keeping residents engaged and helping with their transition into the community.
• Families express satisfaction with the responsiveness and helpfulness of the staff, who address questions and concerns promptly.
• Several reviewers highlight positive experiences during tours, mentioning friendly and knowledgeable staff who made a good impression.
• The availability of varied room options, including private rooms and memory care units, is seen as beneficial for accommodating different needs.
• The executive director is noted to have played a significant role in advocating for residents' well-being during challenging situations.

Cons

• One reviewer found the rooms at Amber Court Westbury to be run down and dirty, highlighting issues like a filthy AC filter and mixed-up laundry.
• A family member reported problems with communication, noting that case workers were late in returning calls or did not return them at all.
• Another individual experienced poor customer service while trying to make an appointment, feeling unwelcome and disregarded by the staff.
• A review mentioned that the recreational area was crowded and messy, with outdated bathrooms and a lack of interaction from the staff.
• Although renovations were underway, another visitor felt there should be improvements made to the rooms as well, finding them crowded and dark.

Review

Amber Court of Westbury has garnered a range of feedback from families, residents, and visitors, reflecting both commendable qualities and areas that necessitate improvement. The overall sentiment surrounding the facility is mixed, with strong praise directed at staff members and leadership while some concerns are raised about cleanliness and maintenance in specific areas.

Many reviewers highlight the exceptional quality of care provided by the staff at Amber Court. Individuals like Monai have been singled out for their exemplary approach to resident care, providing understanding, comfort, and personal attention that helps residents feel secure in their environment. Families have expressed gratitude for the responsiveness of staff regarding residents’ needs and inquiries. Notably, one family remarked on how quickly their loved one adapted to her new surroundings thanks to engaging activities and supportive personnel. The executive director was also recognized for advocating for a resident’s return from rehabilitation care to ensure continued comfortable living conditions.

While the customer service aspect received high marks, various reviews pointed out issues with cleanliness in individual rooms. A visitor reported finding filthy air conditioning filters during a relative's stay, suggesting a lack of thorough housekeeping practices in personal spaces despite general cleanliness noted throughout other areas of the facility. Some guests felt that while common areas appeared welcoming and well-maintained—such as lobbies and outdoor gardens—the private rooms did not meet expected standards. This contrast between public perception and private experience led some families to seek alternative facilities after expressing dissatisfaction with these conditions.

On the positive side, many families appreciated the beautiful outdoor spaces available at Amber Court. The garden area has been particularly praised as an excellent environment for walking—especially beneficial for residents who enjoy being outdoors. Reviewers expressed fondness for the large outdoor seating space where residents can socialize or engage in recreational activities such as bingo and chair exercises. These aspects contribute significantly to creating a sense of community among residents.

However, not all experiences were favorable when it came to availability of activities inside the facility; one family described it as lower energy compared to other places they had toured previously. While typical activities were mentioned—such as movie viewings or exercise classes—there seemed to be less variety than at competing establishments. Visitors also noted that there were limited indoor gathering spots which could impede social interaction among residents during inclement weather.

Communication issues surfaced as another concern within certain reviews; some users expressed frustration over delayed responses from caseworkers or difficulties encountered during initial tours when trying to seek information about accommodations or services offered. A particular incident described an unwelcoming approach encountered upon attempting to schedule an appointment which left an unfavorable impression on prospective clients considering Amber Court.

In conclusion, Amber Court of Westbury presents itself as a community-oriented facility fortified by dedicated and caring staff members who focus on ensuring personal well-being for each resident. Many visitors find comfort in knowing that their loved ones will receive adequate support amidst capable personnel who prioritize individualized care plans tailored around resident preferences. Even so, significant attention must be paid towards improving room cleanlinesse.integrating more diverse activity options indoors,and enhancing communication protocols if they wish to fully assure current families while attracting prospective ones looking for assisted living solutions.

This part of Westbury, New York offers a variety of amenities and services that cater to seniors looking for a convenient and comfortable living environment. With several theaters in close proximity, seniors can enjoy entertainment options such as movies and live performances. Additionally, there are numerous cafes and restaurants offering a range of dining options. The area also boasts several pharmacies for easy access to medications and healthcare needs. Transportation options include multiple LIRR stations nearby for convenient travel around Long Island. For medical care, there are several physicians' offices and hospitals within a short distance. Parks provide opportunities for outdoor recreation, while places of worship offer spiritual support and community connection. Overall, this area provides a well-rounded living environment with ample resources for seniors to enjoy a fulfilling lifestyle in Westbury.

Theaters

• Regal Westbury Imax & RPX (0.4 miles)
• AMC Roosevelt Field 8 (3.6 miles)
• AMC DINE-IN Levittown 1 (4.4 miles)
• Regal Ua Farmingdale (7.8 miles)

Cafes

• Starbucks (1.7 miles)
• Mongo's Coffee (3.1 miles)
• Starbucks (3.2 miles)
• Starbucks (3.7 miles)
• Panera Bread (4.8 miles)
• Starbucks (5.3 miles)
• Starbucks (6.8 miles)

Pharmacies

• CVS Pharmacy (1.8 miles)
• CVS Pharmacy (1.9 miles)
• Rite Aid (1.9 miles)
• Walgreens (2.3 miles)
• Walgreens (2.5 miles)
• Walgreens (3 miles)
• CVS Pharmacy (3.3 miles)

Transportation

• LIRR - Hicksville Station (1.8 miles)
• LIRR - Westbury Station (2 miles)
• LIRR - Syosset Station (4.6 miles)
• LIRR - Bethpage Station (4.7 miles)
• Lirr - Farmingdale Station (6.8 miles)
• LIRR New Hyde Park Station (7.1 miles)
• LIRR - Manhasset Station (7.4 miles)

Restaurants

• Chick-Fil-A (2.5 miles)
• The Cheesecake Factory (2.7 miles)
• Dave & Buster's (2.7 miles)
• Shake Shack (3.2 miles)
• Vincent's Clam Bar (3.5 miles)
• Sonic Drive-In (3.6 miles)
• Grand Lux Cafe (3.7 miles)

Physicians

• Central Nassau Guidance (3.4 miles)
• Caring Pediatric Associates (3.9 miles)
• Winthrop Professional Building (4.8 miles)
• Plainview Medical Group PC (4.9 miles)
• Di Giovanna Family Care Center (6.8 miles)
• 2 Pro Health Plaza (6.9 miles)
• ENT and Allergy Associates -Melville (7.7 miles)

Hospitals

• Nassau University Medical Center (3.4 miles)
• Winthrop University Hospital (4.9 miles)
• Winthrop University Hospital New Life Center (4.9 miles)
• St Francis Hospital (6.1 miles)
• Division of Vascular/Interventional Radiology at Long Island Jewish Medical Center (7.8 miles)

Parks

• Eisenhower Park (3.5 miles)
• Tad Lane Park (5.5 miles)
• Bethpage State Park (5.9 miles)
• Coes Neck Park (6.9 miles)
• Bailey Arboretum (7.7 miles)
• Hempstead Lake State Park (7.9 miles)

Places of Worship

• Community Church of East Williston (4.1 miles)
• Merrick Jewish Center (8.1 miles)