Right at Home

Pros

• The agency brought an excellent worker who is doing an excellent job and is a very hard worker.
• The caregiver provided by the agency is highly competent and responsible.
• The website presents a positive image of the agency, showcasing their dedication to providing exemplary care.
• Despite some issues with other caregivers, the person currently caring for their loved one has been reliable and satisfactory.
• The dedicated worker's performance has significantly contributed to a positive experience for the client and their family.

Cons

• The majority of the caregivers provided by the agency are poorly trained and irresponsible.
• The website falsely depicts the agency as "exemplary" when it is not.
• Caregivers have arrived late, left early, and even left clients unattended.
• Caregivers have shown up to work sick, putting clients' health at risk.
• Some caregivers lack social skills and have a lower IQ than the elderly patients they care for.
• The agency fails to check in with families or aides to ensure a positive experience.
• Lack of compassion or empathy from the agency is a major turn-off.
• It has been a merry-go-round of poor aides, one after the other.
• The agency's unreliability makes it advisable to look elsewhere for caregiving services.
• It is impossible to get through to anyone at the agency and calls are often ignored or unreturned.

Review

Right at Home, owned by a businessman whose name is not provided, has received mixed reviews from customers. While some have praised the agency for providing excellent caregivers, others have expressed dissatisfaction with the quality of service and lack of communication.

According to one review, the majority of caregivers provided by Right at Home were poorly trained and irresponsible. The reviewer claimed that many of them arrived late, left early, or even stepped out of the house while leaving the client unattended. Additionally, some caregivers reportedly came to work sick and brought their germs into the clients' homes. The reviewer also criticized their social skills and implied that some had lower intelligence than the elderly patients they were supposed to care for.

Furthermore, this reviewer accused Right at Home's website of falsely portraying the agency as "exemplary" when their experiences with a dozen or so caregivers proved otherwise. They felt that the website was merely PR fluff and did not accurately reflect the agency's performance. Additionally, they criticized Right at Home for failing to check in with both the family and aids to ensure a positive experience.

On the other hand, another customer had a different perspective on their experience with Right at Home. They mentioned that initially they had an excellent caregiver provided by the agency whom they were very pleased with. However, their satisfaction diminished as it became increasingly difficult to communicate with anyone from the agency itself. Whenever they tried contacting Right at Home, they were told that the person they needed to speak with was in a meeting and never received a callback.

Despite this lack of communication from Right at Home, this customer emphasized that they still have the same caregiver looking after their husband for 36 hours per week. They praised this particular worker for her excellent job and dedication. It appears that while their experience with Right at Home's management was lacking, they still appreciated and relied on the hard work of this dedicated caregiver.

In conclusion, reviews about Right at Home are varied. While one customer expressed dissatisfaction with the agency's overall performance, citing poorly trained caregivers and lack of communication, another customer had a positive experience with their assigned caregiver but struggled to reach anyone at the agency. This diversity in reviews highlights the importance for potential clients to thoroughly research and evaluate home care agencies before making a decision.

Located in Hicksville, New York, this area offers convenient access to various amenities within close proximity. Residents can easily access multiple LIRR train stations for transportation options, as well as pharmacies for their healthcare needs. The area also boasts a selection of theaters, cafes, and restaurants for entertainment and dining options. For medical care, there are several physician offices nearby along with hospitals within a reasonable distance. Those seeking outdoor recreation can visit the nearby parks or simply enjoy the peaceful surroundings. Additionally, there are places of worship in the vicinity for spiritual support and community engagement. With its diverse range of offerings and convenient location, this part of Hicksville provides a welcoming environment for senior living.

Transportation

• LIRR - Hicksville Station (0.4 miles)
• LIRR - Westbury Station (2.8 miles)
• LIRR - Bethpage Station (3.2 miles)
• LIRR - Syosset Station (4.3 miles)
• Lirr - Farmingdale Station (5.3 miles)
• LIRR - Wantagh Station (6.6 miles)
• LIRR - Bellmore Station (6.8 miles)

Pharmacies

• CVS Pharmacy (0.4 miles)
• Walgreens (0.8 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (1.9 miles)
• CVS Pharmacy (2.8 miles)
• Rite Aid (2.8 miles)
• CVS Pharmacy (2.9 miles)

Theaters

• Regal Westbury Imax & RPX (1.4 miles)
• AMC DINE-IN Levittown 1 (3.2 miles)
• AMC Roosevelt Field 8 (4.6 miles)
• Regal Ua Farmingdale (6.3 miles)

Cafes

• Starbucks (1.6 miles)
• Starbucks (2.1 miles)
• Mongo's Coffee (2.8 miles)
• Starbucks (2.9 miles)
• Panera Bread (3.5 miles)
• Starbucks (3.9 miles)
• Starbucks (6.4 miles)

Physicians

• Central Nassau Guidance (1.9 miles)
• Caring Pediatric Associates (2.6 miles)
• Plainview Medical Group PC (4.6 miles)
• Di Giovanna Family Care Center (5.5 miles)
• Winthrop Professional Building (5.8 miles)
• ENT and Allergy Associates -Melville (6.5 miles)

Hospitals

• Nassau University Medical Center (3 miles)
• Winthrop University Hospital (5.9 miles)
• Winthrop University Hospital New Life Center (6 miles)
• St Francis Hospital (7.6 miles)

Restaurants

• Chick-Fil-A (3.3 miles)
• Dave & Buster's (3.4 miles)
• The Cheesecake Factory (3.5 miles)
• Sonic Drive-In (3.6 miles)
• Marriott Concierge Lounge (4.1 miles)
• Shake Shack (4.1 miles)
• Zorn's of Bethpage (4.1 miles)

Parks

• Eisenhower Park (3.3 miles)
• Tad Lane Park (4.2 miles)
• Bethpage State Park (4.4 miles)
• Coes Neck Park (7 miles)
• Newbridge Road Park (7.8 miles)

Places of Worship

• Community Church of East Williston (5.3 miles)
• Merrick Jewish Center (7.4 miles)
• New Hope Institutional Baptist Church (7.9 miles)