Overall Review of Right at Home
differentiator
6 reviews mention this
Care is tailored to complex needs
Caregivers adapt their approach for conditions and changing situations at home.
Residents and family members describe caregivers who were effective with challenging conditions like Parkinson’s and Alzheimer’s, including working with agitation. Several reviewers also mention the agency responding when someone needed care coverage after a hospital stay. Families describe the aides and teams as calm and professional in day-to-day moments, not just during intake. One review also highlights hands-on involvement and dignity for a compromised person receiving care.
common
16 reviews mention this
Caregivers are described as professional
Many reviewers praise caregivers as kind, professional, and dependable day to day.
A large share of reviews focus on the people providing care, describing them as professional, polite, calm, and kind. Multiple reviewers say they built trust with a specific aide over time, and several describe caregivers as knowledgeable as well as caring. There are also positive comments about consistency once a good match was found, with families feeling supported during difficult periods. Even where one reviewer had overall concerns, the writing includes examples of what felt lacking in professionalism and reliability for some aides, reinforcing how central caregiver quality is in the feedback.
common
9 reviews mention this
Communication and follow-up get credit
Families describe the agency as responsive and hands-on when problems come up.
Several reviews mention being able to reach the team and getting help when issues arise, including taking calls and handling changes. Families also describe scheduling support and follow-up after a rapid transition back home from the hospital. One reviewer describes multiple staff roles involved—casework, scheduling, and billing—while others emphasize that the owners and team stayed involved to reduce stress. A separate review notes difficulty reaching the agency at times, which stands out against the otherwise frequent responsiveness themes.
caveat
4 reviews mention this
Reliability and aide vetting concerns
Some reviews raise concerns about reliability and aide screening.
While many people describe strong care, a few reviews point to problems with last-minute replacements, absences, and scheduling mistakes. One reviewer describes poor outcomes with multiple aides over time, including concerns about vetting and suitability for vulnerable clients. Another review mentions lapses like arriving late, leaving the client unattended, and aides showing up sick. One additional review is brief but echoes dissatisfaction once work started, reinforcing that reliability can be a concern for some families.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
Nearby Places of Interest
Located in Hicksville, New York, this area offers convenient access to various amenities within close proximity. Residents can easily access multiple LIRR train stations for transportation options, as well as pharmacies for their healthcare needs. The area also boasts a selection of theaters, cafes, and restaurants for entertainment and dining options. For medical care, there are several physician offices nearby along with hospitals within a reasonable distance. Those seeking outdoor recreation can visit the nearby parks or simply enjoy the peaceful surroundings. Additionally, there are places of worship in the vicinity for spiritual support and community engagement. With its diverse range of offerings and convenient location, this part of Hicksville provides a welcoming environment for senior living.
Transportation
- LIRR - Hicksville Station (0.4 miles)
- LIRR - Westbury Station (2.8 miles)
- LIRR - Bethpage Station (3.2 miles)
- LIRR - Syosset Station (4.3 miles)
- Lirr - Farmingdale Station (5.3 miles)
- LIRR - Wantagh Station (6.6 miles)
- LIRR - Bellmore Station (6.8 miles)
Pharmacies
- CVS Pharmacy (0.4 miles)
- Walgreens (0.8 miles)
- CVS Pharmacy (1.8 miles)
- Walgreens (1.9 miles)
- CVS Pharmacy (2.8 miles)
- Rite Aid (2.8 miles)
- CVS Pharmacy (2.9 miles)
Theaters
- Regal Westbury Imax & RPX (1.4 miles)
- AMC DINE-IN Levittown 1 (3.2 miles)
- AMC Roosevelt Field 8 (4.6 miles)
- Regal Ua Farmingdale (6.3 miles)
Cafes
- Starbucks (1.6 miles)
- Starbucks (2.1 miles)
- Mongo's Coffee (2.8 miles)
- Starbucks (2.9 miles)
- Panera Bread (3.5 miles)
- Starbucks (3.9 miles)
- Starbucks (6.4 miles)
Physicians
- Central Nassau Guidance (1.9 miles)
- Caring Pediatric Associates (2.6 miles)
- Plainview Medical Group PC (4.6 miles)
- Di Giovanna Family Care Center (5.5 miles)
- Winthrop Professional Building (5.8 miles)
- ENT and Allergy Associates -Melville (6.5 miles)
Hospitals
- Nassau University Medical Center (3 miles)
- Winthrop University Hospital (5.9 miles)
- Winthrop University Hospital New Life Center (6 miles)
- St Francis Hospital (7.6 miles)
Restaurants
- Chick-Fil-A (3.3 miles)
- Dave & Buster's (3.4 miles)
- The Cheesecake Factory (3.5 miles)
- Sonic Drive-In (3.6 miles)
- Marriott Concierge Lounge (4.1 miles)
- Shake Shack (4.1 miles)
- Zorn's of Bethpage (4.1 miles)
Parks
- Eisenhower Park (3.3 miles)
- Tad Lane Park (4.2 miles)
- Bethpage State Park (4.4 miles)
- Coes Neck Park (7 miles)
- Newbridge Road Park (7.8 miles)
Places of Worship
- Community Church of East Williston (5.3 miles)
- Merrick Jewish Center (7.4 miles)
- New Hope Institutional Baptist Church (7.9 miles)
John F Kennedy International (16 miles away)
Excellent access to nearby amenities and healthcare.
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