The Pavilion At Vestal

105 West Sheedy Road, Vestal, NY 13850

For more information about senior living options: (844) 490-3973

4.7 from 111 reviews
5 stars
87
4 stars
19
3 stars
1
2 stars
3
1 stars
1

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Overall Review of The Pavilion At Vestal

Pros

  • pro The facility is beautiful, clean, and well maintained.
  • pro The staff are consistently friendly, helpful, and welcoming to patients and visitors.
  • pro The care at Vestal Park is incredible, with attentive nurses and aides.
  • pro The front desk staff are always friendly and helpful.
  • pro The rehab and nursing teams provide outstanding care.
  • pro The environment is warm, calm, and inviting.
  • pro The rooms are spacious and comfortable.
  • pro The electronic sign-in system is user-friendly.
  • pro The dining areas and common spaces are pleasant and inviting.
  • pro The facility is safe, well kept, and smells pleasant.
  • pro Families report peace of mind knowing their loved ones are well cared for.
  • pro Staff consistently go above and beyond to meet every need.

Cons

  • pro The food was inconsistent, often cold or lacking flavor.
  • pro The facility is historically understaffed, and when staff are stretched thin, care can suffer.
  • pro The rooms could be bigger.
  • pro There were periods with no heat, causing discomfort.
  • pro The wound care was inadequate, leading to a major infection and contributing to a resident’s death.
  • pro Some meals made her unwell.
  • pro The tuna sandwich was skimpy.

Review

The Pavilion at Vestal is best suited for seniors who need short-term rehabilitation or assisted living that emphasizes a bright, welcoming environment, strong therapy services, and consistently attentive staff. The campus presents as a modern, clean, and beautifully kept facility with spacious rooms, walk-in showers, and a calm atmosphere that helps residents settle in quickly. It is especially appealing to families who value visible kindness from front-desk staff, nurses, and aides, and who want a facility where daily routines and rehab plans feel coordinated and patient-centered. For those prioritizing a homey, supportive vibe during recovery from surgery or hospitalization, this community stands out as a top option.

Those weighing alternatives should note that The Pavilion at Vestal may not be the best fit for every long-term care scenario. Families seeking robust, around-the-clock attention in a true long-term residence with very high staffing consistency, or those prioritizing a deeply specialized memory-care environment with 24/7 oversight, may want to compare other options. Several reviews flag the possibility of understaffing being a concern over time, and contend that the building’s impressive size should not obscure the need to verify staffing levels and care continuity for ongoing needs. Additionally, while the facility generally receives praise for food quality, there are recurring notes about meals that are not consistently satisfying, which matters for residents who depend on nutrition and appetite to maintain well-being.

On the plus side, the pros at The Pavilion at Vestal consistently offset potential downsides with a robust set of advantages. Cleanliness and atmosphere are repeatedly highlighted, creating a sense of safety and pride for families and residents alike. The rehab wing earns frequent praise for its clinicians, with physical therapy and occupational therapy delivering practical, goal-oriented work that residents and families notice in real time. The presence of an on-site doctor, plus coordinated therapy services, helps keep medical and rehabilitative plans integrated rather than fragmented. The staff’s warmth is a standout feature, from the front desk to nursing and rehab teams, and this culture of approachability smooths admissions, visits, and daily care. The memory unit benefits from committed caregivers who can uplift residents’ spirits, contributing to a perception of genuine care during times of vulnerability.

Despite the strengths, a few meaningful cons can’t be ignored. There is at least one historically cited incident suggesting lapses in wound care and monitoring, which underscores the importance of ongoing quality assurance for residents who require skilled nursing oversight. A number of reviews also reference occasional concerns about staffing levels, implying that when demand spikes or shifts change, the intensity of supervision may vary. Food quality, while generally acceptable, is not universally praised; some residents experience meals that lack flavor or variety, even if staff are quick to address issues by reheating or accommodating preferences. Families should approach long-term placement with an eye toward these operational realities and verify that care plans remain consistently aligned with the resident’s evolving needs.

The way the strong rehabilitative framework, staff dedication, and the facility’s welcoming environment interact with the noted concerns yields a practical decision framework. For families prioritizing effective post-acute recovery, The Pavilion at Vestal delivers superior value: high-quality therapy, clear communication about progress and goals, and a setting that feels more like a home than a hospital. The design and upkeep of the building support independence and comfort, which can speed both morale and recovery. The downside risks, potential understaffing and episodic concerns over wound care or long-term oversight, mean that families should enter with a clear plan: request detailed staffing ratios by shift, observe therapy sessions and nursing rounds, and confirm wound-care protocols and emergency response procedures. Restaurant-quality dining should not be assumed; set expectations around meals and solicit preferred menu options when appropriate.

In the end, The Pavilion at Vestal represents a compelling choice for families seeking a well-staffed, pleasant, recovery-oriented environment with strong rehab capabilities. It is a standout option when the priority is timely therapy, a respectful and friendly staff culture, and a facility that feels like a community rather than an institution. The building’s beauty, cleanliness, and accessible design reinforce confidence that residents will be treated with dignity and warmth. For those planning long-term placement or memory-care-specific needs, it is prudent to conduct a thorough, face-to-face assessment focused on staffing consistency, wound-care history, and daily life routines to ensure alignment with long-range expectations.

If deciding quickly, this community earns high marks for atmosphere, staff warmth, and rehab competence, making it a top contender for post-acute care and assisted living transitions. The strongest caveat relates to long-term staffing stability and certain care-history incidents that warrant careful inquiry. Pros offset cons most clearly when family goals center on effective therapy, engaging social environments, and a home-like feel. Those who prize uninterrupted, 24/7 oversight and a proven track record in complex long-term care should probe alternative communities or push for deeper assurances before committing. With due diligence, The Pavilion at Vestal can be the hinge that turns a challenging recovery into a confident, hopeful progression toward home.

Features

Housing

  • 40 resident community capacity 40 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Memory Care Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
  • Respite Care Respite CareRespite care provides temporary relief for caregivers, allowing them to recharge and attend to their own needs. It also gives seniors the opportunity to socialize, receive professional care, and experience a change of scenery, promoting overall well-being and reducing feelings of isolation.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Indoor common areas Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Binghamton Regional (11 miles away) Binghamton Regional (11 miles away)

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Mild cognitive impairment Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Specialized memory care programming Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

The Pavilion At Vestal in Vestal, NY is a comprehensive assisted living community that offers various types of care to meet the needs of its residents. With a focus on Memory Care, Respite Care, and Skilled Nursing Facility services, this community ensures that individuals receive the appropriate level of care based on their specific requirements.

Residents at The Pavilion At Vestal enjoy a range of amenities designed to enhance their comfort and convenience. Each apartment is fully furnished and equipped with cable or satellite TV, telephone, and Wi-Fi/high-speed internet access. The community offers a dining room where residents can enjoy delicious meals prepared by skilled chefs that accommodate special dietary restrictions. In addition, outdoor spaces like gardens provide opportunities for relaxation and enjoyment of nature.

Care services provided at The Pavilion At Vestal include 24-hour supervision to ensure resident safety and well-being. Trained staff members assist with activities of daily living such as bathing, dressing, and transfers. Medication management is also available to ensure residents receive their medications timely and correctly. The community has specialized memory care programming for those with cognitive impairment.

Residents are encouraged to participate in various resident-run activities as well as scheduled daily activities to promote socialization and engagement within the community. For added convenience, there are three cafes nearby for residents to enjoy outings or meet friends. Additionally, nearby parks offer opportunities for outdoor recreation and relaxation.

The location of The Pavilion At Vestal also provides easy access to essential services such as pharmacies and physicians, ensuring that residents' healthcare needs are met promptly. There is an abundance of dining options in the area along with transportation services available for convenient travel. Places of worship nearby cater to spiritual needs, while theaters and hospitals are also conveniently located.

In summary, The Pavilion At Vestal offers a nurturing environment with personalized care options tailored to individual needs. With a variety of amenities and services available both within the community and nearby, residents can enjoy an enriching lifestyle while receiving the support and care they require.

Nearby Places of Interest

Places of Worship

  • Our Lady of Sorrows Church (1.7 miles)
  • St Ambrose Church (3.3 miles)
  • Our Lady Of Good Counsel (3.6 miles)
  • St. Joseph's Church (4.1 miles)
  • Grace Point Church (4.1 miles)
  • St Anthony of Padua (4.2 miles)
  • Church of Jesus Christ of Latter Day Saints (4.6 miles)

Physicians

  • Fang, Jin Oriental Medical Center (2.1 miles)
  • Osteopathic Pain Management Services (2.5 miles)
  • Southern Tier Pain Management Center (2.5 miles)
  • UHS Spine Care & Pain Relief (2.5 miles)
  • Foot & Ankle Care Center (2.5 miles)
  • Lourdes Hospital: Vestal Medical Associates (2.6 miles)
  • Lourdes Pediatrics (2.8 miles)

Parks

  • Arnold Park (2.2 miles)
  • Vestal Rail Trail Playground (3 miles)
  • Vestal Rail Trail (3.1 miles)
  • West Endicott Park Carousel (3.7 miles)

Restaurants

  • Subway (2.5 miles)
  • Red Lobster (2.6 miles)
  • A&W Restaurant (2.9 miles)
  • TGI Friday's (3.1 miles)
  • Taco Bell (3.2 miles)
  • Pete's Legacy Diner (3.2 miles)
  • McDonald's (3.2 miles)

Pharmacies

  • CVS Pharmacy (2.6 miles)
  • UHS Pharmacy (3.2 miles)
  • Walgreens (3.3 miles)
  • Corner Drug Store & Gift Shop (3.4 miles)
  • Health Mart Pharmacy (3.4 miles)
  • CVS Pharmacy (3.7 miles)
  • CVS Pharmacy (4.4 miles)

Hospitals

  • Lourdes (2.8 miles)

Theaters

  • AMC Vestal Town Square 9 (3.3 miles)
  • Cinema Saver (3.6 miles)

Cafes

  • Epac Café (3.5 miles)
  • Panera Bread (3.9 miles)
  • K & K's The Old Teahouse (4.1 miles)
  • Starbucks (5 miles)

Transportation

  • U-Haul Neighborhood Dealer (4 miles)

Frequently Asked Questions

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