Willow Point Rehabilitation And Nursing Center in Vestal, NY
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3700 Old Vestal Road, Vestal, NY 13850
For more information about senior living options: (844) 490-3973
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The facility seemed clean and residents seemed pretty happy. The rehab part of Willow Point is nice and clean, and most of the staff there is very caring, cheerful, and supportive. The staff were friendly, helpful and very professional. Wonderful long term staff that CARES. The nurses are very caring and knowledgeable. Best nursing home in Broome County; dedicated staff and caring nurses. Willow Point Nursing Home has been very good; residents are happy there. The staff has been extremely helpful. The care is quality; the staff are caring and helpful. They go the extra mile to make it more homier with added touches.
The facility is severely understaffed, causing residents to wait 20?30 minutes to use the bathroom and suffer accidents as a result. Clothes labeled with resident names often go missing, indicating a lack of care. Staff failed to dress the mom properly during rehab, leaving her in pajamas for days. The memory care area is unsafe, with staff dismissing safety concerns and making light of potential verbal and physical altercations. A staff member rolled her eyes and joked about a resident for having her hand in her pants waistband, showing disrespect. The nursing side is filthy, with corridors and resident bathrooms that continually smell; social workers are rude and uncooperative. The facility is poorly managed, with warnings not to send loved ones there. A resident's phone was not working for days, isolating family during the holidays and causing distress.Willow Point Rehabilitation And Nursing Center in Vestal is best suited for families pursuing aggressive short-term rehabilitation after surgery or illness and for seniors who prize a structured, activity-rich environment. The rehab wing is consistently described as clean and well run, with daily therapy that many residents and families regard as the strongest asset. For these families, the combination of accessible PT/OT, private rooms, and a broad calendar of activities can meaningfully shorten recovery time and improve morale. Those most at risk of disappointment are those needing steady, high-level nursing oversight, dementia-specific safety, and consistently responsive management across the campus. In those cases, exploring alternatives is prudent.
On the strong side, the rehabilitation program earns the most praise: therapists who provide daily therapy, staff who are caring and cheerful, and a living environment that feels well kept. Residents report attentiveness - privacy respected, dignity upheld - and a variety of activities that keep residents engaged. The facility also earns points for cleanliness on the rehab side, agreeable dining options, and programs that encourage family involvement and social connection. Several long-term caregivers and nurses are described as dedicated and knowledgeable, with staff who know residents by name and tailor routines to individual needs.
Yet serious concerns temper the overall impression. Understaffing in the nursing and aide teams translates into long waits for basic needs like bathroom assistance, and some residents reportedly experience discomfort or accidents due to delays. Reports of odors in nursing corridors, clutter, and occasional misplacements of clothing signal inconsistent attention. Attitudes from some staff - rudeness from social workers, dismissiveness toward family inquiries, or perceived lapses in supervision - raise questions about management responsiveness. In memory care, safety and professionalism were questioned, with troubling anecdotes that minimized risk by noting residents don't remember events. Experiences vary sharply by shift and unit, signaling uneven quality control.
For families prioritizing rehabilitation outcomes, the positives can offset the drawbacks if expectations are aligned with reality: a therapy-forward routine, stable clinical staff on the rehab floor, and an active social program can drive meaningful gains and better daily life even when non-clinical areas stumble. The rehab team's daily engagement and the perceived cleanliness of therapy spaces provide a solid foundation for recovery. However, when memory-care safety and the overall nursing environment are the central concerns, the drawbacks often outweigh the upsides. For those requiring unwavering dementia-specific safety, consistent staffing, and proactive problem resolution, Willow Point should be weighed against facilities with stronger reputations in memory care and nursing leadership.
Prospective families should interview campus leadership with a focus on staffing patterns, unit-specific performance, and response times. Ask for current nurse-to-resident ratios, how therapy coordination works, and how memory-care safety is maintained day to day. Verify whether issues like lost laundry or missing items have been resolved, and request a tour of both the rehab and dementia units to gauge safety and daily routines. Inquire about family communications, caregiver training, and how medical decisions are handled and advocated for. If choosing Willow Point, insist on clear escalation paths for concerns and consider a trial period to observe whether care remains consistently reliable across shifts.
Willow Point is a solid choice for families wanting active rehab, engaged therapy staff, and a lively activities program, and for those comfortable with some variability in nursing performance. It is not the best option for families whose top priority is unwavering dementia-specific safety, pristine nursing care, and consistently proactive management across all units. For such families, exploring alternatives with stronger track records in memory care safety and nurse staffing consistency will avert painful surprises. In the end, Willow Point can deliver meaningful rehabilitation and quality-of-life improvements when expectations are aligned with the realities of staffing and unit performance.
300 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Binghamton Regional (8 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Willow Point Rehabilitation And Nursing Center in Vestal, NY is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a well-equipped beauty salon where residents can pamper themselves and stay stylish. Residents can enjoy their favorite shows and programs with access to cable or satellite TV in their private rooms.
Transportation is made convenient with community-operated transportation services, making it easy for residents to run errands or attend appointments. The computer center provides residents with opportunities to stay connected, surf the internet, or engage in various online activities.
The dining room offers restaurant-style dining, where residents can savor delicious meals prepared by the skilled culinary team. Special dietary restrictions are accommodated to ensure that every resident's nutritional needs are met. Housekeeping services are provided to maintain a clean and comfortable living environment for all residents.
For recreation and wellness, there is a fitness room where residents can engage in physical exercise programs designed specifically for their needs. A gaming room provides entertainment options for those who enjoy games and social activities. The small library offers a cozy space for reading and quiet relaxation.
Residents have access to outdoor spaces like gardens, allowing them to enjoy fresh air and nature. Move-in coordination is available to assist new residents in settling comfortably into their furnished accommodations with private bathrooms.
The assisted living community also offers a variety of care services such as 24-hour call system and supervision for added safety and security. Assistance with daily activities such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their prescribed medications timely and accurately.
Mental wellness programs are available to support emotional well-being, while special dietary restrictions are catered to accommodate specific health requirements. Transportation arrangements can be made for non-medical purposes as well as doctor's appointments.
To enrich the lives of its residents further, Willow Point Rehabilitation And Nursing Center offers a range of activities and amenities. The concierge services provide assistance with various needs and requests. Fitness programs cater to residents' physical well-being, while planned day trips offer opportunities for exploration and socialization. Resident-run activities and scheduled daily activities ensure that there is always something engaging for everyone.
The community benefits from its proximity to various amenities in the surrounding area. With nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and physicians, residents have easy access to essential services and recreational options. Whether it's enjoying a meal at a local restaurant or attending a cultural event nearby, residents can experience the convenience and vibrancy of the Vestal community.
Overall, Willow Point Rehabilitation And Nursing Center in Vestal, NY provides a comfortable living environment with an array of amenities and care services to meet the needs of its residents. The community strives to enhance the quality of life by offering various recreational activities and promoting overall well-being through personalized care and support.
Willow Point Rehabilitation And Nursing Center is located at 3700 Old Vestal Road, Vestal, NY 13850 in Broome County, New York
Willow Point Rehabilitation And Nursing Center on seniors.fyi includes 4 photos including images showing building, lights, stairs, fence, outdoor, landscaping, entrance, rehabilitation, and more.
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