Willow Point Rehabilitation And Nursing Center

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Willow Point Rehabilitation And Nursing Center Willow Point Rehabilitation And Nursing Center Willow Point Rehabilitation And Nursing Center Willow Point Rehabilitation And Nursing Center

Willow Point Rehabilitation And Nursing Center

3700 Old Vestal Road, Vestal, NY 13850

For more information about senior living options: (844) 490-3973

3.1 from 9 reviews
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Skilled Nursing Facility

Overall Review

Pros

  • pro The staff at Willow Point Nursing Home are caring and supportive, often going the extra mile to create a homely atmosphere for residents.
  • pro Residents enjoy a variety of activities, such as bingo and sing-alongs, which helps to keep them engaged and happy.
  • pro The facility is clean and well-maintained, contributing to a pleasant living environment for the residents.
  • pro Many reviews highlight the professionalism of the rehab staff and their dedication to treating patients with dignity and respect.
  • pro Family members appreciate that staff members know residents by name and take time to understand their individual needs and preferences.
  • pro The dining area is described as pleasant, with alternative meal options available to accommodate residents’ dietary requirements.
  • pro Overall, many reviewers express satisfaction with the care provided at Willow Point, noting it as an above-average facility for loved ones in need of nursing care.

Cons

  • pro The staff member at Willow Point displayed a lack of professionalism and respect for dementia residents, making inappropriate jokes and dismissive comments about their behavior.
  • pro A former patient experienced poor management regarding her friend's access to a phone during recovery, which was detrimental to her health and welfare.
  • pro The reviewer had a negative experience in 2014, citing inadequate care that led to bacterial pneumonia and multiple infections among patients.
  • pro There were concerns about the quality of care provided by doctors, as a prescribed medication led to the rapid decline and eventual death of one resident, highlighting communication issues between medical staff and family members.
  • pro Some residents shared rooms in memory care without proper consideration for potential safety concerns related to verbal and physical altercations.

Review

Willow Point Nursing Home has elicited a wide range of responses from families and residents, reflecting both positive experiences and significant concerns. For some, the facility appears to offer a pleasing environment with friendly staff, while others have serious reservations about the care provided, particularly in specialized areas such as memory care.

In one review, a visitor toured the memory care section only to be surprised by the sight of dementia and Alzheimer's patients sharing rooms. This arrangement raised safety concerns regarding potential verbal and physical altercations among residents whose conditions can lead to unpredictable behavior. The staff's dismissive remark that “they don’t remember it the next day anyhow” left the family member shocked at what they perceived as a lack of professionalism and respect for residents. Additionally, an eye-rolling joke made about another resident's behavior indicated a troubling attitude towards those suffering from dementia, leading this reviewer to conclude that Willow Point may not provide the compassion or safety they would want for their loved ones.

Conversely, other reviews depict much more favorable experiences within Willow Point. A patient who underwent short-term rehabilitation praised the facility for its cleanliness and professionalism demonstrated by friendly staff members. This individual noted that help was readily available whenever needed, indicating a respectful atmosphere where privacy was upheld. The presence of various recreational activities, daily therapy sessions, and alternatives for meals contributed to a supportive environment where patients felt cared for during their recovery.

Another voice shared their experience from 2014 when they underwent rehabilitation after knee surgery at Willow Point but encountered issues such as inadequate bed size and health complications like bacterial pneumonia. They recounted how a friend's recent stroke recovery at the same facility took an unfortunate turn when she contracted COVID-19 alongside several other patients due to insufficient preventive measures in place. Frustration over management’s failure to secure her friend a phone during those isolating times on Christmas Eve further highlighted systemic issues with communication and support in critical moments.

Reflecting on personal experiences with grief from losing his wife shortly after her admission due to medical mismanagement, another reviewer expressed deep concern over the oversight in medication protocols. The family member lamented that despite warnings from nursing staff advising against certain medications prescribed by doctors, ultimately nothing could prevent his wife's decline in health. Such criticisms emphasize the necessity for vigilant monitoring of treatment plans in nursing facilities—an area where families may feel out of control yet are expected to assert influence over care decisions.

Despite these significant concerns raised by multiple reviewers detailing inconsistent aspects of care, there exists a subset of families who find satisfaction with Willow Point's overall approach to elderly care. Families report that their relatives are well-cared-for amid numerous activities designed to enhance social interaction among residents through events like sing-alongs and bingo nights coordinated by an enthusiastic activities team. Positive mentions regarding dining options being more restaurant-like suggest ongoing improvements aiming for enhanced resident satisfaction combined with warmth emanating from compassionate staff members dedicated to fostering comfort within this home-like environment.

In conclusion, Willow Point Nursing Home showcases a duality characterized by commendable efforts towards creating enjoyable living conditions interspersed with serious criticisms regarding quality control measures affecting vulnerable populations such as those suffering from cognitive impairments or undergoing rehabilitation processes. While some families report normalcy amidst caring interactions between residents and staff alike filled with moments of joy derived from community integration efforts—other accounts starkly contrast these sentiments through harrowing stories underscoring vulnerabilities overlooked within caregiving environments designed specifically for individuals facing life’s later stages under duress from illness or disability.

Features

Housing

  • 300 resident community capacity 300 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Binghamton Regional (8 miles away) Binghamton Regional (8 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Willow Point Rehabilitation And Nursing Center in Vestal, NY is an assisted living community that offers a wide range of amenities and care services to meet the needs of its residents. The community features a well-equipped beauty salon where residents can pamper themselves and stay stylish. Residents can enjoy their favorite shows and programs with access to cable or satellite TV in their private rooms.

Transportation is made convenient with community-operated transportation services, making it easy for residents to run errands or attend appointments. The computer center provides residents with opportunities to stay connected, surf the internet, or engage in various online activities.

The dining room offers restaurant-style dining, where residents can savor delicious meals prepared by the skilled culinary team. Special dietary restrictions are accommodated to ensure that every resident's nutritional needs are met. Housekeeping services are provided to maintain a clean and comfortable living environment for all residents.

For recreation and wellness, there is a fitness room where residents can engage in physical exercise programs designed specifically for their needs. A gaming room provides entertainment options for those who enjoy games and social activities. The small library offers a cozy space for reading and quiet relaxation.

Residents have access to outdoor spaces like gardens, allowing them to enjoy fresh air and nature. Move-in coordination is available to assist new residents in settling comfortably into their furnished accommodations with private bathrooms.

The assisted living community also offers a variety of care services such as 24-hour call system and supervision for added safety and security. Assistance with daily activities such as bathing, dressing, and transfers is provided by trained staff members. Medication management ensures that residents receive their prescribed medications timely and accurately.

Mental wellness programs are available to support emotional well-being, while special dietary restrictions are catered to accommodate specific health requirements. Transportation arrangements can be made for non-medical purposes as well as doctor's appointments.

To enrich the lives of its residents further, Willow Point Rehabilitation And Nursing Center offers a range of activities and amenities. The concierge services provide assistance with various needs and requests. Fitness programs cater to residents' physical well-being, while planned day trips offer opportunities for exploration and socialization. Resident-run activities and scheduled daily activities ensure that there is always something engaging for everyone.

The community benefits from its proximity to various amenities in the surrounding area. With nearby cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, and physicians, residents have easy access to essential services and recreational options. Whether it's enjoying a meal at a local restaurant or attending a cultural event nearby, residents can experience the convenience and vibrancy of the Vestal community.

Overall, Willow Point Rehabilitation And Nursing Center in Vestal, NY provides a comfortable living environment with an array of amenities and care services to meet the needs of its residents. The community strives to enhance the quality of life by offering various recreational activities and promoting overall well-being through personalized care and support.

Nearby Places of Interest

Restaurants

  • Red Lobster (0.4 miles)
  • Tony's Italian Grill (0.5 miles)
  • Lupo's Char-Pit (0.6 miles)
  • Little Caesars Pizza (0.7 miles)
  • A&W Restaurant (0.7 miles)
  • Wendy's (0.8 miles)
  • Pete's Legacy Diner (0.9 miles)

Physicians

  • Lourdes Hospital: Vestal Medical Associates (0.4 miles)
  • Associates In Family Medicine (0.6 miles)
  • Lourdes Pediatrics (0.7 miles)
  • Eye Contact by Kathy (0.8 miles)
  • Kissick & Kissick (0.9 miles)
  • Azmat Saeed, MD (1.1 miles)
  • Guthrie Vestal (1.3 miles)

Parks

  • Vestal Rail Trail Playground (0.6 miles)
  • Vestal Rail Trail (0.9 miles)
  • Arnold Park (1 miles)
  • West Endicott Park Carousel (2.1 miles)

Hospitals

  • Lourdes (0.6 miles)
  • Park Avenue Associates in Radiology (4 miles)

Pharmacies

  • UHS Pharmacy (0.8 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.3 miles)
  • Rite Aid (1.6 miles)
  • Walgreens (1.6 miles)
  • Corner Drug Store & Gift Shop (1.7 miles)
  • Health Mart Pharmacy (1.7 miles)

Places of Worship

  • St Ambrose Church (0.8 miles)
  • St. Joseph's Church (1.1 miles)
  • St Anthony of Padua (1.4 miles)
  • Our Lady of Sorrows Church (1.6 miles)
  • Our Lady Of Good Counsel (2.4 miles)
  • Grace Point Church (2.5 miles)
  • Community Church of the Nazarene (2.5 miles)

Cafes

  • Epac Café (0.9 miles)
  • Panera Bread (2.5 miles)
  • K & K's The Old Teahouse (2.9 miles)

Theaters

  • Cinema Saver (0.9 miles)
  • AMC Vestal Town Square 9 (1.1 miles)

Transportation

  • U-Haul Neighborhood Dealer (3.5 miles)

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