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Willow Point Rehabilitation And Nursing Center in Vestal, NY

Willow Point Rehabilitation And Nursing Center is a nursing home community in Vestal, NY.

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Willow Point Rehabilitation And Nursing Center in Vestal, NY

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Willow Point Rehabilitation And Nursing Center Willow Point Rehabilitation And Nursing Center Willow Point Rehabilitation And Nursing Center Willow Point Rehabilitation And Nursing Center

3700 Old Vestal Road, Vestal, NY 13850

For more information about senior living options: (866) 208-4318

3.7 from 31 reviews
5 stars
14
4 stars
7
3 stars
2
2 stars
2
1 stars
6

Overall Review of Willow Point Rehabilitation And Nursing Center

common 18 reviews mention this

Staff care and support stand out

Residents and families repeatedly describe attentive, compassionate staff care.

Many reviews praise the staff for being caring, helpful, and professional, including nurses and aides. Several families say they felt supported during stays and visits, and some describe staff as patient and trustworthy in memory-related care. A few reviews also mention residents receiving help with day-to-day needs, while others contrast better staff behavior on the rehab side versus the nursing side.

caveat 6 reviews mention this

Cleanliness is a mixed point

Clean spaces are described in some areas, but others report persistent smells.

Some reviewers describe the facility as very clean or spotless, with pleasant rooms and no noticeable odors. Other reviews directly criticize cleanliness on the nursing side, citing filthy corridors and resident bathrooms with ongoing smells. Because both types of experiences appear in the reviews, cleanliness may vary by unit or during different periods.

common 7 reviews mention this

Activities keep residents engaged

Residents are offered regular activities like bingo and daily programs.

Reviews describe a steady calendar of activities, including bingo, trivia, holiday events, and resident word puzzles. Several say an activities coordinator plans events and that families can get involved during visits. A dementia-unit review also highlights that a loved one enjoys the many available activities and is at peace with the routine.

common 5 reviews mention this

Dining includes special diet options

Dining is served with accommodations for special diets, and residents notice food quality.

Several reviews mention diet needs being considered, including alternative meal options and a dietician checking that meal requirements are met. Others comment on how the dining is served, describing it as cafeteria-style or hoping for improvements toward restaurant-style presentation. At least one family also notes institutional food while still describing the overall dining area as pleasant.

caveat 3 reviews mention this

Staffing and responsiveness concerns

Some reviews describe delays, communication issues, and staffing shortfalls.

A few negative reviews describe residents waiting for help with needs like bathroom access, alongside concerns about lost items and a lack of follow-through. Another review describes trouble getting a resident a phone over several days, with the family feeling their concerns were not handled promptly. One additional account raises worries about medication-related communication and timing, suggesting families may need to advocate closely for updates.

How we summarize

Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.

Features

Housing

  • 300 resident community capacity 300 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing Facility

Amenities

  • Air-conditioning Air-conditioning
  • Beauty salon Beauty salon
  • Cable or satellite TV Cable or satellite TV
  • Computer center Computer center
  • Dining room Dining room
  • Fitness room Fitness room
  • Fully furnished Fully furnished
  • Gaming room Gaming room
  • Garden Garden
  • Housekeeping services Housekeeping services
  • Kitchenette Kitchenette
  • Move-in coordination Move-in coordination
  • Outdoor space Outdoor space
  • Private bathrooms Private bathrooms
  • Restaurant-style dining Restaurant-style dining
  • Small library Small library
  • Telephone Telephone
  • Wellness center Wellness center
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet available

Transportation

  • Binghamton Regional (8 miles away) Binghamton Regional (8 miles away)
  • Community operated transportation Community operated transportation
  • Transportation arrangement Transportation arrangement
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)
  • Transportation to doctors appointments Transportation to doctors appointments

Care Services

  • 12-16 hour nursing 12-16 hour nursing
  • 24-hour call system 24-hour call system
  • 24-hour supervision 24-hour supervision
  • Activities of daily living assistance Activities of daily living assistance
  • Assistance with bathing Assistance with bathing
  • Assistance with dressing Assistance with dressing
  • Assistance with transfers Assistance with transfers
  • Diabetes diet Diabetes diet
  • Meal preparation and service Meal preparation and service
  • Medication management Medication management
  • Mental wellness program Mental wellness program
  • Special dietary restrictions Special dietary restrictions

Dining

  • Diabetes diet Diabetes diet
  • Special dietary restrictions Special dietary restrictions

Activities

  • Community-sponsored activities Community-sponsored activities
  • Concierge services Concierge services
  • Fitness programs Fitness programs
  • Planned day trips Planned day trips
  • Resident-run activities Resident-run activities
  • Scheduled daily activities Scheduled daily activities

Nearby Places of Interest

Restaurants

  • Red Lobster (0.4 miles)
  • Tony's Italian Grill (0.5 miles)
  • Lupo's Char-Pit (0.6 miles)
  • Little Caesars Pizza (0.7 miles)
  • A&W Restaurant (0.7 miles)
  • Wendy's (0.8 miles)
  • Pete's Legacy Diner (0.9 miles)

Physicians

  • Lourdes Hospital: Vestal Medical Associates (0.4 miles)
  • Associates In Family Medicine (0.6 miles)
  • Lourdes Pediatrics (0.7 miles)
  • Eye Contact by Kathy (0.8 miles)
  • Kissick & Kissick (0.9 miles)
  • Azmat Saeed, MD (1.1 miles)
  • Guthrie Vestal (1.3 miles)

Parks

  • Vestal Rail Trail Playground (0.6 miles)
  • Vestal Rail Trail (0.9 miles)
  • Arnold Park (1 miles)
  • West Endicott Park Carousel (2.1 miles)

Hospitals

  • Lourdes (0.6 miles)
  • Park Avenue Associates in Radiology (4 miles)

Pharmacies

  • UHS Pharmacy (0.8 miles)
  • CVS Pharmacy (1.1 miles)
  • CVS Pharmacy (1.3 miles)
  • Rite Aid (1.6 miles)
  • Walgreens (1.6 miles)
  • Corner Drug Store & Gift Shop (1.7 miles)
  • Health Mart Pharmacy (1.7 miles)

Places of Worship

  • St Ambrose Church (0.8 miles)
  • St. Joseph's Church (1.1 miles)
  • St Anthony of Padua (1.4 miles)
  • Our Lady of Sorrows Church (1.6 miles)
  • Our Lady Of Good Counsel (2.4 miles)
  • Grace Point Church (2.5 miles)
  • Community Church of the Nazarene (2.5 miles)

Cafes

  • Epac Café (0.9 miles)
  • Panera Bread (2.5 miles)
  • K & K's The Old Teahouse (2.9 miles)

Theaters

  • Cinema Saver (0.9 miles)
  • AMC Vestal Town Square 9 (1.1 miles)

Transportation

  • U-Haul Neighborhood Dealer (3.5 miles)

Frequently Asked Questions

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