Leroy Manor

Pros

• The facility genuinely cares for each person that walks through their doors and is detail-oriented in providing necessary care.
• The staff at Le Roy Manor is extremely helpful and worked to reduce the anxiety of family members during the transition process.
• Interactions with the office staff were very positive, showcasing their wonderful attitudes and willingness to assist with medical records and Medicaid applications.
• Le Roy Manor offers activities specifically designed for dementia patients, supporting their engagement and well-being.
• During a visit, the cleanliness of the facility was noted, with staff actively maintaining a clean environment.

Cons

• The facility is described as a "very sad, dingy and dirty place" for loved ones to live.
• The employees are perceived as lacking professionalism and knowledge of mental health issues.
• There are claims of poor communication regarding resident health updates, leading to confusion and distress among families.
• The director treated the family poorly and was defensive when addressing concerns.
• The facility allegedly failed to provide contracted psychiatric care and did not respond to relocation requests or send necessary records.
• There are calls for an investigation into the facility's cleanliness and quality of care.

Review

When it comes to selecting a suitable Medicaid facility for loved ones, the reviews surrounding Le Roy Manor present a stark contrast in perspectives. Some individuals highlight their positive experiences with the facility, emphasizing the genuine care and attention that staff extend to residents. One review commends the detail-oriented nature of the service provided, stating that Le Roy Manor staff consistently ensure that each person receives the dignity and care they rightfully deserve. The writer expresses gratitude for the assistance offered during a challenging time, particularly with managing paperwork associated with Medicaid application processes.

The reviewer who had a favorable experience noted a personal visit to Le Roy Manor, where they found the cleanliness of the facility to be satisfactory. They observed attentive staff who took proactive steps to ease anxieties regarding their loved one's transition into care. This individual personally witnessed rigorous cleaning efforts and interacted positively with personnel who were eager to help navigate medical record requests and expedite screening processes for their mother. Activities designed for dementia patients were also highlighted as part of what makes Le Roy Manor an appealing choice for family members seeking appropriate support for their loved ones.

However, contrasting this positivity are several disheartening accounts from other reviewers who have raised serious concerns about conditions at Le Roy Manor. Descriptions of the environment suggest it is less than welcoming; one reviewer characterized it as "sad, dingy, and dirty." This individual expressed deep disappointment in both the physical state of the facility and what they perceived as unprofessionalism among staff members. They accused management of failing in critical areas such as mental health knowledge and cleanliness standards—a sentiment echoed by others who felt that more frequent state inspections are necessary.

Adding fuel to these critiques is an account from a family member whose brother-in-law resided at Le Roy Manor for a year before his hospitalization at Strong Hospital. Alarmingly, this individual claimed there was inadequate communication regarding their family member's health status; they only discovered he had been hospitalized after reaching out themselves. Frustration mounted when they encountered defensive behavior from Cassidy, an administrator at Le Roy Manor—who failed to provide clear information or acknowledge details concerning her own employment role within the facility.

Another deeply troubling review further emphasizes failures related to communication within Le Roy Manor’s management structure. A family member voiced feelings of betrayal after observing inadequate psychiatric care promised under contract not being delivered to their mother. Attempts made by this family member to expedite relocation proved fruitless due to poor responsiveness from staff members. The lack of follow-through on sending records or returning phone calls left them feeling unheard and disrespected—signaling significant operational issues within how Le Roy Manor manages its resident care.

In summary, reviews of Le Roy Manor reflect two divergent narratives—one praising attentive service while another condemns poor oversight and communication breakdowns that can leave families feeling helpless during already trying times. While some visitors applaud dedicated staff who strive diligently for residents' well-being through thoughtful transitions into care settings, others express outrage over dirty conditions coupled with unprofessional interactions that exacerbate distressing circumstances related to eldercare neglect concerns stemming from miscommunication or inadequate service delivery altogether. As families seek reliable long-term solutions for geriatric needs amidst overwhelming challenges tied closely with mental health complications, these contrasting testimonies about Le Roy Manor underscore vital considerations that potential residents need thoroughly evaluate before making final choices about caregiving arrangements.

Pharmacies

• Walgreens (1 miles)
• Top's Markets (1.2 miles)
• Rite Aid (1.4 miles)
• Milex Drug (7 miles)
• Rite Aid (8.8 miles)
• Alberty Drug Co. (9.8 miles)
• CVS Pharmacy (10.5 miles)

Physicians

• Ladies First Krysten Schmidt (1.1 miles)
• Sands-Constellation Heart Institute - LeRoy (1.4 miles)
• LeRoy Primary Care (1.4 miles)
• Place Eye Care (4 miles)
• Przystal Catherine MD (7.6 miles)
• Caledonia Medical Center (7.6 miles)
• Genesee Therapy (9.4 miles)

Restaurants

• Cruiser's Creamery (1.3 miles)
• The Original Red Osier Landmark Restaurant (3.4 miles)
• Gunsmoke Saloon (4.9 miles)
• McDonald's (4.9 miles)
• Hunt's Pub (6.5 miles)
• Daffies Pizza (6.6 miles)
• Reminisce Soda Fountain Diner (6.6 miles)

Places of Worship

• First Baptist Church Pavilion (7.7 miles)
• Cornerstone Church (8.8 miles)
• Church of Jesus Christ of Latter Day Saints (8.9 miles)
• Calm in the Chaos Interfaith Center (10.3 miles)
• Anglican Community Church (10.3 miles)
• WW Studio (11.5 miles)
• Elba United Methodist Church (11.6 miles)

Hospitals

• Medina Memorial Health Care (8.8 miles)
• Third Floor (9.5 miles)
• Urgent Care (9.7 miles)
• St Jerome Hospital Guild (9.7 miles)
• NYS Batavia VA (10.6 miles)
• United States Government, Veterans Administration Hosp (10.6 miles)
• Va Medical Center (10.6 miles)

Transportation

• Genesee County Airport (GVQ) (9.5 miles)
• Depew, Lancaster & Western Railroad (10.1 miles)

Parks

• Churchville Park (9.6 miles)
• MacArthur Park (9.8 miles)
• Kibbe Park (9.9 miles)
• Centennial Park (9.9 miles)
• Oatka Creek Park (10.1 miles)
• Black Creek Park (11.5 miles)
• Johnson Park (12.1 miles)

Cafes

• Tim Hortons (10 miles)
• Starbucks (10.9 miles)
• Homestretch Grill (11 miles)
• Tim Hortons (11 miles)