Family First Home Companions, LLC

Pros

• Debbie made the mother feel very comfortable and was on time.
• Family First Home Companions is described as the Cadillac of home care agencies.
• They treat customers like family and provide caregivers of the highest quality.
• The organization is friendly, responsive, and kind.
• The assigned home health aides are responsive, clean, and very helpful.
• The caregivers are highly skilled, professional, compassionate, patient, and kind.
• They provide 24/7 in-home care with reliable, flexible service that gives families peace of mind.
• The intake, scheduling, and billing processes were flawless.
• Jennifer and Ellen are a pleasure to work with, understanding needs and matching caregivers well.
• They start care quickly and efficiently, with caregivers arriving promptly.
• The agency provides backup caregivers when needed and maintains excellent communication.
• Families would highly recommend Family First to others.
• The team is praised for top-notch caregivers, office staff, and owner Jennifer.
• Family First has been a blessing, providing quality care for elderly family members.
• They set the gold standard for caregiving services.

Review

When last-minute needs arose for a beloved parent, Family First Home Companions stepped in with dependable hands and a reassuring presence. Debbie, the driver assigned for a family member's doctor appointment, was punctual, personable, and instantly put my mother at ease. It wasn't just about getting from point A to point B; Debbie's attentiveness and warm demeanor helped my mother feel comfortable during a stressful time, and that level of reliability is exactly what you hope for when you're counting on a caregiver at the last minute.

Across the board, the sentiment is that Families First - Family First Home Companions - represents the pinnacle of home care. Clients often describe the agency as the Cadillac of home care, noting the exceptional quality of caregivers and the steady stream of check-ins to ensure everything is going smoothly. Caregivers aren't just capable; they're treated with the same care and respect they extend to families, and that reciprocity creates a truly family-like atmosphere. The experience is consistently described as compassionate, respectful, and genuinely supportive for both patients and their loved ones.

Many reviews highlight the level of responsiveness and kindness that define the service. People report friendly, responsive, and kind aides who are not only professional but also clean and practical in their approach. The overall experience is described as excellent, with clients repeatedly noting their high level of satisfaction and willingness to recommend Family First to others seeking in-home care for a loved one. In several accounts, the caregivers are praised for going above and beyond, underscoring the agency's commitment to quality and reliability.

Setting up care is consistently described as seamless and surprisingly quick, often beginning with a strong recommendation from the patient's facility and followed by a swift placement of a caregiver. The agency is praised for accuracy in matching caregivers to individual needs, providing backup options when needed, and maintaining excellent communication throughout the process. One reviewer emphasized how easy it was to arrange care, how rapidly a caregiver could start, and how instrumental the team was in ensuring continuity when gaps needed to be filled.

A standout story illustrates the depth of the agency's responsiveness and the quality of its staff. When a family's mother could no longer be left alone, Family First was able to mobilize an aide by the next morning, providing 24/7 coverage. The experience included a difficult, resistant patient who ultimately warmed to the aides, Tina and Lorna, who were described as absolutely wonderful - attentive, caring, respectful, and supportive. The owner, Jennifer, is portrayed as a thoughtful listener and a reliable touchpoint, with the team ultimately matching the family with highly experienced live-in caregivers who met the family's needs. That combination of quick action, thoughtful placement, and ongoing support is a hallmark of the agency's approach.

For families facing long-term caregiving, the value is clear: 24/7 in-home care from caregivers who are not only skilled but deeply compassionate and patient. The team is consistently reliable, responsive, and flexible, which makes the caregiving journey less stressful and far more manageable for anxious relatives. Knowing loved ones are in capable, gentle hands provides an unparalleled sense of peace, and many reviewers describe Family First as setting the gold standard for caregiving services. The overall impression is one of trust, consistency, and warmth - an organization that treats families with the same care they offer to patients.

The elements that bring these care scenarios to life - caregiver quality, responsive office staff, and efficient administrative processes - are repeatedly praised. The intake, scheduling, and billing are described as flawless, with staff who are thoughtful and well-prepared. The screening process for caregivers is highlighted as a mark of excellence, ensuring that only capable, compassionate professionals are placed with families. Reviewers appreciate extras like offering additional hours when needed and expanding caregiver options to adapt to changing circumstances, all of which reinforce the sense that Family First truly supports families through challenging times.

Stories about individual team members reinforce the deeply personal nature of the work. Clients speak warmly about Jennifer, the owner, and Ellen, whose warmth and responsiveness have made a lasting impression. A recurring thread is the way the team helps families navigate complex transitions - whether arranging a live-in caregiver when necessary, assisting with long-term health plans, or simply staying in touch after hours to answer questions and provide reassurance. The gratitude expressed toward specific caregivers - Marie, Jackie, Guerda, and others - underscores the real, human impact of the care experience and the trust families place in the company to nurture their loved ones.

In sum, the experiences shared paint a compelling portrait of Family First Home Companions: an organization that steps up with speed, kindness, and professional excellence when families need it most. From last-minute transportation needs to years of steady in-home care for elderly relatives, the team demonstrates reliability, empathy, and a proactive approach that families can depend on. The consistent message is one of relief and gratitude - confidence that a loved one is in capable, compassionate hands, and peace of mind for the entire family.

Located in Hauppauge, New York, this area offers a variety of amenities and services that cater to older individuals looking for a convenient and comfortable living environment. With several physicians and specialized medical centers nearby, including Memorial Sloan Kettering Cancer Center and Suffolk Medical Center, residents have access to top-notch healthcare facilities. Additionally, there are plenty of parks such as Brentwood State Park and Sunken Meadow State Park where seniors can enjoy nature and outdoor activities. Various cafes like Starbucks provide a place for socializing while enjoying a cup of coffee, and there are a range of dining options from fast food chains like Chick-Fil-A to local favorites such as Richie's Pizza of Commack. The proximity to pharmacies like Walgreens and CVS ensures easy access to medications and other health essentials. For transportation, the Deer Park Station LIRR is conveniently located for those who rely on public transit. Overall, this part of Hauppauge offers a well-rounded community with diverse opportunities for relaxation, entertainment, and healthcare services suitable for senior living.

Physicians

• Fastenberg, David Long Island Vitreoretinal Consultants Pc (0.3 miles)
• Memorial Sloan Kettering Cancer Center Commack (1.8 miles)
• Doc Care (2.2 miles)
• Dr Groth Pain Management (2.8 miles)
• Memorial Sloan Kettering Skin Cancer Center (3 miles)
• Suffolk Medical Center (3 miles)
• Northwell Health Physician Partners Obstetrics and Gynecology at Commack (3.4 miles)

Parks

• Brentwood State Park (1.6 miles)
• The College Woods Park (3.5 miles)
• The Dog Park (5.4 miles)
• Sunken Meadow State Park (5.5 miles)
• Bayard Cutting Arboretum (7.1 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (2.7 miles)
• Starbucks (3.5 miles)
• Starbucks (3.9 miles)
• Starbucks (5.2 miles)
• Nesconset Bagel Cafe (6.1 miles)
• Starbucks (7.8 miles)

Restaurants

• Chick-Fil-A (1.8 miles)
• Burger King (2.9 miles)
• McDonald's (3.1 miles)
• Richie's Pizza of Commack (3.2 miles)
• Taco Bell (3.9 miles)
• Out of the Park Burgers (4 miles)
• Dave & Buster's (4.2 miles)

Pharmacies

• Brentwood Pharmacy (1.9 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.7 miles)
• CVS Pharmacy (3.2 miles)
• Walgreens (3.7 miles)
• Walgreens (4.3 miles)
• CVS Pharmacy (4.5 miles)

Transportation

• Deer Park Station Lirr (3.2 miles)
• Greenlawn LIRR Station (6.9 miles)
• LIRR - Ronkonkoma Station (8 miles)
• Mid Island Air Service (8.1 miles)

Theaters

• AMC DINE-IN Huntington Square 12 (3.7 miles)
• Regal Deer Park & IMAX (3.8 miles)

Hospitals

• St Catherine of Siena Medical Center (4.6 miles)